TS3694 I installed itunes onto my desktop but it would not recognise my device & eventually crashed the desktop. I tried my laptop & I got the 3014 error but the ipod has crashed and only shows a USB pic & itunes logo.
Hi, I opened my new ipod 4th generation and had a play with it to initially find & install the amazon audible which I had been told was easy. Anyway I did it so I thought I would have a play with itunes. It regognized all my tracks and I managed to buy an album which I could not find in 'music'. I had to play each tarck, one at at time while they were recognised in history.
While on my laptop I tried to install my tracks but nothing happaened. I was asked to update which I did & then my ipod locked. I've turned it off but when I switch it back on iget a picture of a USB cable pointing to itunes. Logically I thought thaht meant connect to itunes, itunes woud not recognise it and gave a 3014 error.
I have a brand new ipod that is useless, i Feel useless like I am doing somthing wrong. Strange thing is I upgraded from a Philipps GoGear Connect which has bad reviews but at least I could listen to my music, play games and use audible.
Has anyone got any ideas. It was purchased through Amazon/
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Next try:
3014
Restoration of code 3014 will not work?: Apple Support Communities
Similar Messages
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my ipod been actin up lately. sometimes im just playing a song and all of a sudden it freezes or turns off. it dont do it often but it do. so im trying to transfer all my songs to my itunes or my computer. i have tried every software out there and it tells me that im missing a plugin. i have restored my ipod and had to start brand new. i have updated my itunes to make sure is not a update issue. i have the latest updates but is stil not doing it. so when i try to transfer the songs manually i go to my computer; my ipod; view folder options and select show hidden files. it dont even show the ipod control folder. it only shows dcim
You need a third-party program to get non-iTunes purchased music off the iPod. Which have you tried? Th good ones cost like TouchCopy and PhoneView. Here are some others:
Copy music from Ipod to new computer...: Apple Support Communities -
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA -
Anyone else suffering from their curve 8520 os: 5.0.0.681 randomly crashing and only showing a white screen as well as it being unable to reboot unless it is plugged in? It often occurs when I'm playing media, using apps and maps. Had the same problem with my previous phone so it was sent in for repair and replaced but I'm still suffering from the same problem with the replacement handset! Any ideas how it fix this?
ThanksHello Me_Again
Welcome to BlackBerry Support Community Forums
Since you got a replacement it the same old Battery you are using or its a new Battery with your replacement device.Sometime this white Screen or unable to reboot happen because of weak battery .I suggest if you can arrange a good quality Battery then try running your device a few hours to see if the problem is within the device or its just Battery issue.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinstall Illustrator CC?
Have you already used the Cleaner Tool?
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I have just opened a new account with my new I pod Nano. I have registered,my husband and daughter have an Itunes account on the same computer. I have bought one song but the Ipod has synvhronised also downloading my daughters tunes from her Ipod.
How do I delete all these songs and prevent this from happening again.?Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I do not understand why my computer is telling me that my new iphone 5 has malfunctioned and Windows does not recognize it when I plug it in the computer.
I have tried several times and gotten the same message. Any suggestions?
thanksMake sure you can see your device in the sidebar>>
Open Itunes on your computer
Click View
_Click View Sidebar
Then Try EXPANDING all sections in the following article, pressing CTRL>p, printing it all out and following the instructions step by step. Use the instructions that apply to your computer's Operating System, but don't skip any steps.
http://support.apple.com/kb/TS1538
You are installing the Apple Mobile Device USB driver, which I did not have to do previously, so something in the updates has been left out / or changed. -
I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it. The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your conciderationI submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it. The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your concideration -
I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.
http://support.apple.com/kb/HT1808
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When trying to print anything from the Web, only the left portion of the page will print, nothing from the middle to the right of the page showing. It shows this on the print preview. I tried taking it off shrink to fit and it still doesn't show the right half of the page, the print is just larger.
I can print anything from Internet Explorer and from Quickbooks, but not from Firefox. I have downloaded all of the versions up to 5.0. It did print before upgrade, but I don't remember which version actually worked.That did fix it, thanks so very, very much! I went to the " prints to a small portion of the page" and changed the paper size to A4 like it said and it worked immediately. This was the first time that I found this particular information listed on Firefox after looking at numerous questions/answers. Again, thanks so very much!!!!!!
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HT4061 i can not use my i pad as the screen is locked and it shows ipad is disabled
Dear users i have a problem that i can not open my i pad the screen is locked as i enterd my pass code wrongly many time so
now it is locked and writting ipad is disabled
how i can open it again
thanksYou will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
Itunes will not recognise a device
i tunes will not recognise that i have inserted the ipod usb slot into the laptop, please help
Try this:
http://support.apple.com/kb/ts1538
or
http://support.apple.com/kb/ts1591 -
My ipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. When I try to plug it in, my computer says that it cannot recognize my device due to malfunction. Tried to reset the ipod twice, but didnt change anything.
- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
Getting Started guide : http://support.apple.com/kb/HT4053
The iPad manual, which also has a chapter on getting started can be downloaded from here : http://support.apple.com/manuals/#ipad -
I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?
Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore
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