TypeKit Fonts Crashing Word 2013

Hi All,
I have a user that is having some issues with Word 2013 crashing on start up after turning on TypeKit synced fonts in the Creative Cloud preferences.
Not all word documents crash when the TypeKit sync is on but it seems to make Word 2013 quite unstable (especially with 97-2003 .doc formats).
The user is currently on Windows 8.1 Pro using Office 2013 Home and Business and Adobe Creative Cloud apps: Acrobat Pro, Indesign, Photshop and Illustrator.
*Please note the word documents that crash on start up are not referencing any Adobe font packages.
Kind Regards,
Ben

We are having the same issue. Currently searching for a solution. In our instance, it is not only word, but Excel and Powerpoint as well. Launching any of the applications and then logging out and logging in corrects the problem, however this is not a solution because we are setting up these computers in a lab environment.

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Photoshop CS6 Fonts crashing Word 2011 on OS X Yosemite.

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Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 20141218 20:20:16 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.7.141117
Crashed Module Name: MicrosoftMenuLibrary
Crashed Module Version: 14.4.7.141117
Crashed Module Offset: 0x00007165
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.4.7.141117
Blame Module Offset: 0x00007165
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Duplicate Fonts:
-rw-rw-r--@ 1 root admin 0 May 9 2014 Andale Mono
-rw-rw-r--@ 1 root admin 0 May 9 2014 Arial Black
-rw-rw-r--@ 1 root admin 0 May 9 2014 Arial Narrow
-rw-rw-r--@ 1 root admin 0 May 9 2014 Arial Rounded Bold
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-rw-rw-r--@ 1 root admin 0 May 9 2014 Comic Sans MS
-rw-rw-r--@ 1 root admin 0 May 9 2014 Georgia
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Steps to repo:
Here are the steps I followed for 10.10.1:
Erase and Install 10.10.1 (MAS > createinstallmedia)
Install Office SP3
Access your contacts OK
Enter name (Continue)
Yes Up to date, Yes Customer improvement, Done
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Launch CS6 installer, select "Try" and sign in to Adobe account
CS6 Master Collection > deselect all, select Adobe Illustrator (installed fonts)
Run Adobe Application Manager, Opt In, update all (Bridge, Extension Manager, Illustrator, Photoshop Camera Raw)
Create new standard account
logout and login as standard account, Skip apple id
Launch Word
allow access to contacts
personalize (continue)
Up to date (no) customer experience (no)
Word crashes (Microsoft Error Reporting dialog)
Logout and login as same user, launch Word
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We are having the same issue. Currently searching for a solution. In our instance, it is not only word, but Excel and Powerpoint as well. Launching any of the applications and then logging out and logging in corrects the problem, however this is not a solution because we are setting up these computers in a lab environment.

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Hi all,
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Dim shptop As Long
Dim shpleft As Long
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Dim ShapeIndex As Integer
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Code ends:___________________________________
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Word 2013 (64-bit on Win8.1 64-bit) crashes crashes on opening any document by double-click

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forumnotifier

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It's recommended to download and install
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It's recommended to download and install
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To add them as self hosted web fonts, I would need to physically download the relevant fonts files and install them on my desktop using the OS-X font tool. However as they are being sync'd via Creative Cloud this shouldn't be necessary should it? Also I don't see an option for doing so on the typekit site.
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Hi David,
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TYPEKIT | Adding fonts to your site
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If those look like more coding that you are comfortable with, you might try one of the fonts which you can select from the font menu instead. Here are some that are similar to :
https://edgewebfonts.adobe.com/fonts#/?xHeight=high&contrast=low&class=sans-serif&width=re gular
We are also working on a more complete integration of Typekit with Muse in the future, but I can't say yet when that will be available.
>> PS: I seem to have a separate issue with the Creative Cloud app, which is not listing fonts under the Assets tab. But I don't think that is related as they are working fine for Photoshop, etc.
Do you see a "loading" icon in the tab (e.g. a blue spinner wheel)? It sounds similar to this thread; you might try these suggestions:
Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
I hope that this helps; let me know if you have any other questions. Best,
-- liz

TypeKit Fonts Crashing Word 2013

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