UCCX Web Chat agent login

Hi,
I am installing new UCCX 10.5 and SocialLiner 10.5
Having configured SocialMiner in UCCX with FQDN, having configured feed and campaign like in a few doc I saw
I cant' log into uccx agentdesktop nor in the CAD work site to agentdesktop.
I work with FQDN and I have install uccx and socialminer certificates on my laptop like it is shown on wiki doc.
Socialminer users are authenticated against AD and I can log my agents to socialminer. I can also log my agent on CAD
I have the error message '
Can any body help me ?

Hi,
Having turned around my issue for 2 days , having read a lot of documentation ou discussions all telling about certificates issues or browser version issues, I opened a case to the TAC.
In fact the problem was that you can use CAD and Finesse for web chat at the same time and Finesse was running on my server. We desacivated finesse on UCCX server and immediatly my user was able to log.
Thanks to Adam

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Please remember to rate helpful responses and identify helpful or correct answers.

UCCX Web Chat agent login

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