UCCX + Whisper Tone feature

Hello All,
We have setup Whisper call feature from the script using Place Call step to make the call to agent for a short description about the call and then it will connect to the customer to the Agent. Now everything works fine, but some time the CAD freezes after the whisper call is played and while the original call connects to the agent.
1. I have only one CTI port group in my environment and one Media termination dialog group. I have used this CTI port group for "Call control Group ID" field and the default Dialog group for the Dialop group field in the PLace call step.
2. Agent manually answers the call without auto answer feature.
Now, I am trying to understand little more about the CCG that I am using in this step,
1. Do we need to have another set 0f group to be used in the Place call step as it is a outbound call to the system and the CCG i have created is for Inbound calls.
2. Also for the Dialog group, can we use the default group or any special group
Kindly share your thoughts and experiences.....

Hi Elie
If the agents do not pay attention to the CAD they can use the IP Phone Agent, there is a way to keep the Enterprise Data field in the main screen of the IP Phone Agent service so when they look at the screen they will be able to see the Enterprise Data that says Noah's or Einstein. It would not be necesary to create different CSQs, but as Aaron said before you will need to create two applications, one called Noah and the other called Einstein, both of them can use the same script and send the call to the same CSQ.
So you will transform the 800 Noah to the trigger of the Noah application and the other 800 to the Einstein trigger, after that in the script you can use the Get Call Contact Info where you take the parameter "called number" and store the value in a variable, after that with an "if" statement you can check if the called number of the Get Call Contact Info is equal to the Noah application trigger then you set a variable called "number800" to Noah and if the called number of the Get Call Contact info is equal to the Einstein application trigger the you set the variable "number800" to Einstein, after that you push this variable to the Enterprise Data Field.
For you to show in the main screen the Enterprise Data you need to create an Application User named telecaster an associate the agent's IP phone to it, also this Application User need to be a member of the Standard CTI Enable.
Gabriel.

Similar Messages

UCCX "Whisper" tone help

Have 2-800's coming in to one group and they have to answer the phone differently for each number. Wanted to do a whisper tone prior to call being dropped in? IF not how do I change the caller ID the UCCX IVR ports send so it would say "Noah's" or "Einstein Bros", TAC wasn't able to help me with this....
Elie

Hi Elie
If the agents do not pay attention to the CAD they can use the IP Phone Agent, there is a way to keep the Enterprise Data field in the main screen of the IP Phone Agent service so when they look at the screen they will be able to see the Enterprise Data that says Noah's or Einstein. It would not be necesary to create different CSQs, but as Aaron said before you will need to create two applications, one called Noah and the other called Einstein, both of them can use the same script and send the call to the same CSQ.
So you will transform the 800 Noah to the trigger of the Noah application and the other 800 to the Einstein trigger, after that in the script you can use the Get Call Contact Info where you take the parameter "called number" and store the value in a variable, after that with an "if" statement you can check if the called number of the Get Call Contact Info is equal to the Noah application trigger then you set a variable called "number800" to Noah and if the called number of the Get Call Contact info is equal to the Einstein application trigger the you set the variable "number800" to Einstein, after that you push this variable to the Enterprise Data Field.
For you to show in the main screen the Enterprise Data you need to create an Application User named telecaster an associate the agent's IP phone to it, also this Application User need to be a member of the Standard CTI Enable.
Gabriel.

UCCX 9.0 features

Dears,
I am very new to UCCX, the contact center is running fine but client is asking me such question that i am not able to answer him,
Client has 5 plants for electricity managing a city, so any of the plant goes down the public users when they call to the call center they should get an option such as " to know which plant is down press 8" when the public user press 8 he should come to know that ABC city plant is down and for which reason, what type of configuration i have to do in the UCC and what type (name) of the application server (database) i have to setup for the reply on the prompts.
Client is asking me to deploy best features of 9.0 for the agents, But what best features i can show to the client.
Thanks

Hi,
yes, certainly. I assume your customer has a sophisticated system controlling the plants you have talked about. The status of each of these plants is kept up to date in this system.
We want our UCCX to access this information somehow. There are two easy ways:
1. The status of the plants is updated in a database table. UCCX can make a database "dip".
2. The status of the plants is updated in a static or dynamically generated XML file. UCCX can read and parse XML.
It's really up to the person in charge designing the solution whether the XML is static or dynamically generated. I can imagine a script periodically generating and saving an XML file onto a webserver (static file) or a script "triggered" each time the UCCX calls the webserver, creating the XML "on the fly".
G.

Radio Industry Intro & Sec Tone Features

Does anyone know how to set up Audition CS 5.5 to use 1- Intro Tone and 2- Sec Tone / Radio Industry?
Thanks
Kate

Agreed. Our station was one of those using 1.5 then we recently upgraded to 3.0 and loved it however, there was a an issue with licensing, that is way above my pay grade to know about, and were upgraded to 5.5. The nice addition to 5.5 is the Metadata features for our traffic, prod, and even digital services department since they use Adobe Creative Suite. Although, we are already missing the CART info support. Our automation system has an intro and segue editor but, AA3.0 allowed to get extremely accurate with our tones and as a Top 40/CHR format is critical to our sound.
Trey

Auto Tone feature in Acrobat

Right now when I scan a mostly text document to pdf I can open it in Photoshop and darken the text nicely. But its a pain to do each page, then save, and re-assemble. Can Acrobat XI do this, perhaps in preflight? If you're reading this Adobe, please add the same auto correcting feature found in photoshop to Acrobat Pro. I notice a huge difference in text intensity when a poor scan is fixed with automated tools in photoshop.

I'd like to know if this is possible too. I was scanning in Acrobat XI yesterday and the content on one page was not dark enough to read because the original was light. I could have brought it into Photoshop to darken, but hoped there was a way to do it in AA11. I know I can adjust the scan settings prior, but I only wanted it for one page and I didn't want to change my customized settings for scans.

What are supported codecs for Whisper feature?

Dear Experts,
I'm looking for Cisco document/white paper/URL that shows the supported codec for Whisper feature.
On the “Agent Greeting and Whisper Announcement Feature Guide for Cisco Unified Contact Center Enterprise - Release 8.5(x) - July 2011” at page 11 “Protocol Requirement” section, it only mentions codec G.729 can be used in Agent Greeting deployment. It doesn't mention any list of supported codec for the Whisper feature.
Would somebody be able to share the pointer?
Thank you.
.nurmawan

Actually, MPEG-4 is a family of codecs, which includes H.264. But your other post ( http://discussions.apple.com/thread.jspa?threadID=1923894&tstart=0 ) suggests that you want to edit in MPEG-4. If so, what codec is the source video?
-DH

LIghtroom Auto Tone Too Dark and Loses Detail

Hi,
I'm new to Lightroom so excuse my ignorance if I use the wrong terminology or ask a question that has a relatively easy answer I somehow overlooked inside of Lightroom.
I take photos at my son's soccer games and frequently walk away with over 200 photos to adjust, crop, etc. after removing the poor composition, out of focus and other shots. One of the features that prompted me to purchase Lightroom to replace my existing tool (Capture One LE) was the way Lightroom handled colors in the Auto Tone preset. Photos auto adjusted in Lightroom with the Auto Tone feature exhibit a much more rich/vibrant color than the ones that would come out of Capture One LE for me.
However, I've noticed that Auto Tone also darkens areas of the photo to the point where a significant amount of detail is lost. For example, a shot of a player head on with a shadow across his face and front of his jersey loses facial detail around the eyes, nose, mouth and folds in the front of the jersey because the coloring is darkened to the point where the highlights are lost.
I've tried several adjustments to regain the highlights and associated detail, but am unsure if there's a better way to recover the detail (or gain the tone enhancements without losing the detail). So far, the adjustments I've tried to regain the detail have caused the colors to wash out somewhat and reduce the benefit gained with the color enhancements of Auto Tone.
Is there a better way of regaining the detail after using Auto Tone? And on a related note, is there a way to "undo" just the Auto Tone adjustment in a photo if it's not the last adjustment made, or does one need to step backward through the adjusments undoing each adjustment in order to get to the Auto Tone adjustment in order to remove it?
Thanks in advance for any direction or suggestions anyone can provide. FYI, my photos were all in RAW format (noticed a lot of other posts referring to LR Auto Tone washing out JPGs, but this isn't my issue), with a Canon 20D.
Dale

There are several ways to go, here, as always with Lightroom in this situation. I suppose one thing you can do is use Auto Tone as you've been doing, and then back down another slider or two, particularly Contrast and Brightness, that moves too far for your taste when you hit Auto Tone.
I don't use Auto Tone. It's considered a machete where deftly-wielded surgical knives get much better results. I tested Auto Tone out on a virtual copy of one of my photos of people for you to see what happens. It bumps Contrast way up, drops Brightness a bit, reduces Fill Light, and increases Blacks slightly. Yeah, that would pretty much get the results you're complaining about! Might work okay in some landscape shots in some very subdued lighting situations, but it will make family shots too harsh.
Let me suggest another approach. First, no one checklist approach like I'm about to suggest works for every photo. But when you learn how to use the sliders yourself, and not rely on the automatic and strongest ones, like Auto Tone and Contrast, your photos will look better than you even realized. Seriously! I know what you're saying:
I take 200 photos at a time, and I don't have time to play with sliders for each photo. Hear me out, though, because you do. Once you get the hang of it, you'll learn to do all this so fast, well less than one minute per keeper shot, and you'll see that it's worth the small amount of time it takes.
First look at all your Imported shots and quickly weed out most of them. Don't try to save the ones where your main subject is out-of-focus or turned away at the last second, or badly overexposed shots, or for whatever reason, aren't worth editing time because you know you have better ones... and you should weed out MOST shots (maybe at least 150) if you took 200! Be a tough editor! Hit the X key as you look at ones to cull, then click Filter by black flag until all the Rejected photos Only are isolated, check them one more time to be sure you didn't X some you want by mistake, ctrl-A them to highlight all the Rejected ones ONLY, and hit Delete to blow them all away, From Disk. Congratulate yourself, because you just saved a lot of editing time.
Assuming the Exposure was in the right ballpark, fix Color Temp first. For your first keeper shot, move that Temp slider near upper right of Develop, almost certainly to the right for Canon Raw shots, to warm the faces a bit. You probably don't want the kids' faces ruddy red, but a little warming so that white jerseys just begin to go slightly to the red side of white, makes your outdoor people photos glow. It wouldn't be surprising to see family soccer photos in the 6000-6500 range look best. If you want cold journalistic realism, leave white jerseys pure white and Temp down in the 4000-5000 range on a cloudy day or 5000-6000 range on a sunny one. Now, if one shot's right, and
if your light didn't change during the shoot (sun going in and out of clouds, sun setting, field lights turning on halfway through the game), you can fix Temp for all your remaining shots with just a couple of clicks! Leave the first shot you fixed Temp for highlighted, and ctrl-A the whole filmstrip (or, alternatively, you can just ctrl-click the ones taken in the same light). Now click the Sync button that appears near the lower right corner of Develop. A window pops. Make sure White Balance is checked, and click Synchronize. (Every field checked here gets applied the same as on the first highlighted shot to all your subsequently highlighted shots when you do this. Since you haven't changed anything else yet, you don't have to uncheck the other boxes-- it won't matter. But later, after you've made other adjustments to other shots, you might only want to leave the boxes checked for fields you do want applied the same to all highlighted photos.) When you click Synchronize, watch all the highlighted photos in the filmstrip at the bottom get a warmer color balance. You can always later make more refined adjustments to individual shots or groups of shots that go too red or not warm enough.
The next thing to fix is the Exposure. Get in the habit of constantly consulting that Histogram graph at the top of the right column. Ideally, though this isn't always possible or ideal, but generally, you'd like to see neither triangle in the upper right and left corners
lit. (When it's right, you'll still see the outline of the triangle, but it won't be illuminated.) Even better, for an average outdoor shot with a variety of light and dark tones, you want to see a nice balanced line across most of the graph, curving up from the left and down on the right. Not always possible or the best exposure for every shot, mind you, just average ones. (A silhouette shot on a beach with the setting sun in the photo is an example of a shot where the best Histogram will look the opposite of that!) Try moving Exposure slowly to the left and right and watch how the Histogram moves. Try to get the best average placement you can, and see if the photo still looks right.
Or watch your grass with soccer shots while you move Exposure back and forth. Grass should look middle green, not too bright, and not dull-muddy-dark. Or watch faces. If you still have a triangle on the upper right of Histogram, which means highlight detail is blowing out, try sliding Recovery to the right just until the upper right triangle disappears, if possible. (It isn't always possible, even with Recovery at 100.) If you still have a triangle on the upper left of Histogram (that one means shadows are muddy with no detail), try sliding Blacks down from 5 towards 0, just until the triangle goes away. Sometimes it's easier to make a triangle go away by moving Exposure a bit. If there's no triangle on the upper left, try increasing Black slowly just until one appears in the upper left, then back off a bit until it just goes away again. If there are harsh shadows, increase Fill Light to brighten shadows a bit until it looks right. Losing the triangles is a general goal but not as important as having photos look right to you. It's a juggling act. Sometimes when you remove the triangles, the grass is muddy brownish, faces look wrong, or highlights are too dull. Maybe you move Exposure, Highlights or Blacks to put one or both triangles back but leave the overall photo better.
Now just do two more things, especially as you're learning this: first, increase Clarity. Probably a bunch. If faces go too harsh on you with Clarity at a highsetting, and they can in closeup, you may want about a 20-45 on Clarity. Many photos look best with even higher Clarity settings, even 100 for landscapes. Now bump Vibrance up, probably to the left of the Clarity slider, though. Too high a setting on Vibrance makes colors looks cartoonish and fake. Are faces too ruddy or foliage too over-the-top? Back off on Vibrance.
Look at the Histogram one more time and touch up Recovery and Blacks again if needed to get rid of barely reappearing triangles.
I recommend you do not move the following sliders, generally, for 99% of your photos, anyway: Tint (just usually not needed if the camera is doing color balance correctly), and Brightness, Contrast, and Saturation, all of which are ham-handed ways of doing what you do more precisely with the other sliders. About the only time you need Saturation is to move it left with a rare shot that for some reason has too much color especially red even with Vibrance set to 0. (Maybe your camera is set to Vivid.)
Doing these things will make most of your photos look WAY better than hitting Auto Tone. And once you get the hang of it, as I said, you can do each photo in well less than one minute, and you only do this on your keepers, so it doesn't take much time.

Whisper and Agent Greeting

Hi ,
I had a query on whisper and Personalised Agent Greeting supported in UCCE 8.5.
Can't we configure both the above features and make them work simultaneously for call which is landing to agent?
regds,
aman

Yes you can ...
You can use Agent Greeting along with the Whisper Announcement feature. Here are some things to consider when using them together:
- On the call, the Whisper Announcement always plays first, before the Agent Greeting.
- To shorten your call-handling time, you may want to use shorter Whisper Announcements and Agent Greetings than you might if you were using either feature by itself. A long Whisper Announcement followed by a long Agent Greeting equals a long wait before an agent is actively handling a call.
- If you use a Whisper Announcement, your agents probably handle different types of calls: for example, “English-Gold Member-Activate Card,” “English-Gold Member-Report Lost Card,” “English-Platinum Member-Account Inquiry.” Therefore, you may want to ensure the greetings your agents record are generic enough to cover the range of call types.
source: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_5_1/configuration/guide/agwa85fg.pdf
(page 18)
Brian
Please rate helpful posts.

Auto Smart Tone Going Dark For Part of Clip

Hi,
I'm a new user of Adobe Premiere Elements. I have version 13 installed on a PC running Windows 7 32bit.
I have a problem that hopefully someone can help me with.
I have put a clip onto the timeline and then run the Auto Smart Tone and used its custom feature to brighten the clip. The problem I have is that certain parts of the clip stay dark. This happens when the video is played in the preview window and when the project is rendered and the final output played in an external player.
This clip has text overlayed in certain parts of it and further investigation has shown that the areas of the clip that are dark are some but not all of the areas with overlayed text. Furthermore when I click into the overlayed text to edit it the dark section of the clip that it is associated with the text being edited then brightens in the preview window the correct amount to match the rest of the clip on the timeline. As soon as I exit out of the text editing that section of the clip goes dark again.
If anyone can shed any light on what the problem is and how I can fix it it would be greatly appreciated. The problem may be a simple error I'm making as a result of my inexperience of using the programme.
Many Thanks
Gavin

Gavin
What version of Premiere Elements are you using on your Windows 7 32 bit computer?
A just in case question....have you reset the learning preference for the Auto Smart Tone feature?
https://helpx.adobe.com/premiere-elements/using/autosmart.html
Please see Edit Menu/Preferences/General and the "Clean Auto Smart Tone Learning" there.
I still have not factored in your observation
when I click into the overlayed text to edit it the dark section of the clip that it is associated with the text being edited then brightens in the preview window the correct amount to match the rest of the clip on the timeline. As soon as I exit out of the text editing that section of the clip goes dark again.
ATR

Ringback tones do not play, still just ringing iPhone 4

I've read through the different questions and nobody seems to get the question answered. I subscribe to the ringback tone feature and purchased 3 ringback tones through the media store to put in a jukebox. I put the jukebox to the default field but when I call my phone number, all hear is ringing. I've had ringback tones on different phones and had no problems. Is this an iPhone issue? It shouldn't be this difficult.

You have to go under your Vzw account and that's where you would find how to fix it since it is online only to buy them or change them. Are you still paying .99 for the service? If you aren't then that's why you don't hear them. I thought hey lasted a certain amount of time.

Ringback tone for my iPhone 5s

Does anyone know how to get a ringback tone for my iPhone 5s via verizon?

Heather76, please don't stop the music! We can help you mange the ringback tone feature for your mobile number. Please follow the steps provided below:
• Open the Verizon Media website here: http://vz.to/1k15MxR
• Select Manage Ringback Tones.
• Select My Ringback Tones.
• Select the Ringback Tone you want to set as your default.
• Select Set as Default.
For more information regarding how to manage your ringback tones, click http://vz.to/1ccKJTE Keep us posted if you continue to have issues managing this feature. We're here to help.
LasinaH_VZW
Follow us on Twitter @VZWSupport

Ringback Tones - "Please enjoy the music while your party is reached." How do you turn this off???

How do you disable the ringback tone feature that says, Please enjoy the music while your party is reached?

sgoodman606 lets take a look and see what options are available! What device make/model do you have? Are you using the default or a purchased ringback tone?
AshleyS_VZW
Follow us on Twitter @VZWSupport

Images not syncronizing correctly

My images won't always sync.
Basically I loaded images into Lightroom 4.1 using the auto tone feature. What I'm attempting to do is simply copy my settings from one image with exposure and contrast both set to "0" then syncing them to the rest of my images. (700+) I like the auto tone for sahdows/highlights, and white/blacks, obviously the exposure has been the issue with auto tone. However I find when i can start with my exposure and contrast at 0 this gives me a great starting point. But it won't sync all of them.
Anything I can do?
Thanks
Jim

Hi Jim,
We really apologize for all the inconvenience which has caused you.
While you are trying to apply the auto sync on couple of images can you try to make sure that the images are not stacked.
Also there hadnt been any issues reported so far on this and whatever issues I have seen have been reported were that the sync requires some time to apply on number of images and the customer doesnt wait for that much
In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
Thanks
Mandhir

PSE12 - First Look

Organizer gets mobile albums to sync your photos with iPhone, iPad, other devices and desktop. Adobe obviously wants users to subscribe to Revel but a free Revel account gives 50 uploads per month after one unlimited single upload. There is also a free iOS Revel app for editing on the go.
Android devices click here for video
Places and Event tags can now be shown in the Tags/Info panel (similar to People in PSE11) making drag and drop marking of images much easier from one place.
Quick Edit gets three new buttons (bottom right) for applying Effects, Textures, and Frames in an Instagram-style treatment with a single-click.
In Guided mode you’ll find three new step-by-step techniques: Zoom Burst Effect (for simulating motion), Puzzle Effect (for creating a puzzle out of your photo), and Restore Old Photo. That last one walks you through a complicated series of tasks including cropping, using the Spot Healing Brush, the Healing Brush, Clone Stamp tools, Dust Removal (which triggers the Dust & Scratches filter), Auto Levels, Auto Contrast, Auto Color Correction, conversion to black-and-white, and sharpening.
Expert Mode gets content aware move, similar to the full Photoshop.
Under the Enhance menu, you’ll find a new Auto Smart Tone feature for automatic lighting and contrast corrections. Using a unique, on-image interface, you can fine-tune the auto-corrections by clicking and dragging a joystick controller. Over time it learns to remember a users preferences.
A new Pet Eye tool for correcting those yellow eyes, that works on animals in a similar way to the red-eye tool for humans.
The File menu is more intuitive for raw editing with a new ‘Open in Camera Raw’ command for opening supported file formats in the Camera Raw plug-in.
Finally you can now delete layers by pressing the Delete key on your keyboard.
Adobe has introduced 64-bit support on Macs, to allow better use of the system’s built-in memory, and should enable faster editing with larger file-sizes. Windows has had 64-bit support, for some time for video editing in Premiere Elements, but not as far as I can see for Photoshop Elements this time. Windows XP users should check limitations in the tech specs.
If you regularly shoot stills and video, the combo PSE12/PRE12 remains best value as a new purchase or upgrade.

UPDATE:
A handful of features from previous versions are not available in Photoshop Elements 12 due to new product support for 64-bit systems (Mac only). They include:
-Magic Extractor tool
-Texture Fill
-Frame from video
-Interactive layout mode in Photomerge Panorama
-Photoshop Showcase
Presumably Windows users have to wait another year for PSE13 to provide 64-bit support? In the meantime PSE12 will install as a 32-bit app in Program Files (x86) on 64-bit Windows.
PSE12 does have Adobe Camera Raw 8 - it ships with ACR 8.0 - so after installation, click the Help menu in expert mode and choose updates. Install ACR 8.2 and you are good to go.
Missing features click here for work arounds

Screen Redraw problems on 3.3

I am getting more and more disappointed with Apple products lately. I've been a faithful Aperture user since the rip-off $699 V1.0...
It seems that they are fading away from the Pro's as time goes by...
This upgrade is a joke. I have 334 Projects and 37000 Photos... The monochrome icons are hard to find, advanced features are gone and there I am experiencing slower performance...
I have a super fast 12-Core 2.66GHz Mac Pro with 1TB Accelsior SSD PCIe Hard Drive (I get 750MB/sec R/W Speeds) and use Photoshop CS6 Extended.
It used to take about half a second to open a TIFF photo in PS (22MP from a Canon 5D III or 16MP from Canon 1D IV). Now, it takes about a second. I know it might not mean much but I was used to speed and now it is slower...
My main problem is screen redraw. I have two 27" LED Apple Cinema Displays. One in Landscape Mode and the second in Portrait.
I keep my Browser on the left (horizontal) and the viewer on the right (vertical) screen... When hitting "Z" to zoom to 100%, there is a hesitation on the image redraw and I get 2 black borders to the sides of the image and like a half a second later the image is finally fully covering the screen...
This NEVER happened before.
I am a Pro and expect updates to be reliable. I need to work as fast as I can...
Apple is really starting to **** me off with bad releases. Everything seems to be geared towards consumer products.
They did it last year with Final Cut Pro and they are doing it now with Aperture 3.3.
Why do they feel the need to remove features instead of adding or improving them?
Why is it necessary to merge iPhoto library on Aperture? Pros and consumers should stay separate...
Next thing, they are gonna merge Final Cut Pro X with iMovie...
I do love the new White Balance "Skin Tone" feature... It works great.
I think I'm going back to 3.2.4 until they release a 3.3.1 update or better off, an over due 4.0. I hope I don't have to wait 3 years for it like I'm gonna have to wait for a new redesigned Mac Pro... I still can't believe the Mac Pro box is 9 years old, since the introduction of the G5...

Please don't rant, whine, or tell your personal tale of woe here. We are just users, like yourself. A number of us help others -- for no remuneration, notice, or status beyond our rather sad looking handful of dots. (I see you have the minimum .)
Apple is notoriously difficult to talk to. The approved channel is via "Aperture➞Provide Aperture Feedback". If you want to tell them what you think, that is the way to do so.
If you have specific problems or issues regarding Aperture that you would like some community help resolving, by all means post them here. Be specific and informative -- what is the problem? when did it start? how is what you see different from what you expect? what have done so far to resolve your problem? what effect, if any, have your attempts had? -- and edit out everything else.
Nice system, btw.
You might take a look at your Preview settings. Mine were changed without notice when I upgraded to 3.3. I don't see how this would necessarily slow down screen refreshes, but it might make it seem slower.
And -- just for buddy-buddy -- I used iMovie for three weeks straight a couple of years ago, then finished that project. I would rather get paid to wash dishes than ever use iMovie again.

UCCX + Whisper Tone feature

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