Unable to buy 9.99 USD Photoshop + Lightroom Offer

Form asks for CS3 Key, but it is still 2th December. Anyone can help?

Get hold of customer services http://adobe.ly/yxj0t6
It looks like the web team have put the old page back up too early.

Similar Messages

  • I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

    I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Change plan to get EUR 9,99 Photoshop + Lightroom offer

    Hey guys,
    Currently there is this awesome EUR 9,99 Photoshop + Lightroom offer (in Germany). Right now I have the same bundle for EUR 12,29 per month.
    Is there a possibility to change my plan to get the cheaper option?
    Best regards

    I think you need to cancel old and buy new, but I do not work for Adobe
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • CC photoshop + lightroom offer problem.

    Hey,
    I bought the
    CC photoshop + lightroom
    offer that was on the front page by clicking it. And now once the payment went through it only states that I bought Photoshop and not Lightroom?
    Whats up with that?

    Hi oophus
    Your order is for the Photoshop Photography program which includes Photoshop + Lightroom.
    Thanks
    Bev

  • Can not buy Photoshop + Lightroom offer

    Hi,
    for the past 4 days, I have been trying to subscribe to the Photoshop + Lightroom temporary offer, which ends today.
    Every time I enter my CC details, the system returns an error message "cannot be processed at the moment, please try again later. This happens everytime. I talked over chat today with a Adobe tech, who said to contact sales by phone. However, sales only answers phoen from Mon-Fri. The temporary offer ends today, as from tomorrow I will be paying much more.
    Credit card is fine, has been used today for other payments and works fine. I have tried two other credit cards so th eproblem is with the CC billing system.
    Help ?

    Credit card https://helpx.adobe.com/utilities/credit-card.html may help

  • Special Photoshop/Lightroom Offer , is Bridge included?

    I am an extensive user of the full CC, and love it. The subscription model is great as my software gets updated whenever there is an update.
    AND the software is getting better all the time.
    I am training my wife / weaning her off Nikon NX software to using Bridge, Photoshop and In Camera Raw.
    I have my CC bundle installed on her PC ( 2 PC's allowed )
    But I have 2 PC's one being a laptop.
    I need my CC bundle back.
    There is a fantastic offer at present "Photoshop and Lightroom" for $AUD9.99 per month.
    If I get my wife signed up on this will she get Bridge and In Camera Raw?
    She now is a big user of Bridge and In Camera Raw, and I would be in big trouble if
    she cannot use Bridge etc. any more.
    So, what is the solution?

    station_two wrote:
    The software license is strictly for ONE (1) user on two computers that are not used at the same time.
    How does one Interpret one user.  If you have one machine with Photoshop installed on it and only one user can use that machine at a time.  However the machine can be used by a hundred people using their own user id or a single shared user id. Are there a hundred users or one user.  Only one user can use Photoshop at any given time. To me its not clear that my wife can not use my machine and use Photoshop.   I do agree that wife and I would be violating the license agreement if we were to use two machines at same time and user Photoshop activated for my adobe account.
    Because I do not run a Mac I can only run one version of Photoshop at a time on my machine for Adobe block two version of Photoshop from running on Windows by slamming you into any currently running version of Photoshop when you try to start a different version. This makes regressing testing very hard to do. Perhaps its why Adobe doesn't do a good job doing regression testing. Strictly speaking I may be violating my license agreement when I run two different version of Photoshop on two machine at the same time to do regressing testing when I install new version of Photoshop but then I'm only one user and Adobe does not do a good job when it comes to regression testing.

  • CC photoshop + lightroom offer

    Not sure this is the right place to get a 'real' response: a response from someone at Adobe who 'knows'. But here goes.
    I see there's a new offer till 2 December for the $9.99 (ten bucks) a month offer, open for all, as it should have been from day one.
    Does anyone 'know' if the offer for owners of cs3-cs6 till the end of the month, till 31 December, still stands? Has it been taken off the table?
    I'm leaving Saturday for a few weeks. Didn't think I'd need to make this decision till I came back. Again, I feel like I've got a gun to my head because of unclear language from Adobe. Because they have changed their minds, again, and again. I'm really fatigued by all this effort. Tired of having to dig for clear info about a product I use for work.
    There's conflicting and sometimes ridiculous info circulating like mad on some forums.
    So. Anybody got the 'truth', this time, about what is available, what's not available, and the time restraints?
    Thanks for any help on this.

    Hi Bev  I have received the Email below from [email protected].  Can you please confirm if the Email is genuine.  I suspect it is (given the security alert on the Adobe UK website), but it's not addressed to myself and the incident was over 10 weeks ago !!!!.   Adobe       Important Password Reset Information  As we announced on October 3, Adobe discovered sophisticated attacks on our network involving the illegal access and removal of a backup database containing Adobe IDs and encrypted passwords. We are writing to let you know that your Adobe ID was in the database taken by the attackers -- but, importantly, your current password was not . As a result, we did not reset your password. We have no reason to believe that your Adobe ID account is at risk or that there has been unauthorized activity on your account. The database taken by the attackers came from a backup system that contained many out-of-date records and was designated to be decommissioned. Adobe’s authentication system of record, which cryptographically hashes and salts customer passwords, was not the source of the database that was taken.  However, if you use your old passwords on any other websites, you should change those passwords. We also recommend that you follow password best practices to help ensure your current password is secure:  Don’t reuse passwords: Your password should be unique to your Adobe ID account. Don’t reuse a password you have previously used with your Adobe ID or a password you are using on any other website.  Make sure your password is difficult to guess: Your password should be at least eight (8) characters in length. It should contain a mix of different character sets, such as upper case letters (A-Z), lower case letters (a-z), digits (0-9), and special characters (# $ % & - _ { }). It should not use all or part of your name or your Adobe ID.  We deeply regret any inconvenience this may cause you. We value the trust of our customers and are working aggressively to prevent these types of events from occurring in the future. If you have questions, you can learn more by visiting our Customer Care page, which you will find here.  Adobe Customer Care

  • My Question is: I have a Lightroom 5 software buyed single on my MAC. If now I buy a CC Pack with Lightroom and Photoshop...what happened? How I can install AGAIN a other version of lightroom 5 ?! and this is necessary because the version included in pack

    My Question is: I have a Lightroom 5 software buyed single on my MAC. If now I buy a CC Pack with Lightroom and Photoshop...what happened? How I can install AGAIN a other version of lightroom 5 ?! and this is necessary because the version included in pack has a mobile function that my actual version don't has.  Thanks to help.
    Can live two version equal of lightroom on same MAC ?
    mmm .... I Doubt...
    Suggestion.. ?

    My Question is: I have a Lightroom 5 software buyed single on my MAC. If now I buy a CC Pack with Lightroom and Photoshop...what happened? How I can install AGAIN a other version of lightroom 5 ?! and this is necessary because the version included in pack has a mobile function that my actual version don't has.  Thanks to help.
    Can live two version equal of lightroom on same MAC ?
    mmm .... I Doubt...
    Suggestion.. ?

  • Unable to download Adobe Photoshop Lightroom 3

    I ordered Adobe Photoshop Lightroom 3 for Windows and I am unable to download it.  When I click on the Download link from My Recent Orders, nothing happens.  When I try to download a trial version (and then enter the serial number), the download does not start.

    Hi Jeff –
    Thanks for the response.  I contacted your on-line technical support (chat) and they helped me download the software.  I am all set.
    Suzanne L. Phillips
    MGA Research Corporation
    716-542-5672
    [email protected]

  • I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account informatio

    I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?

    These are the two links I have
    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I just buy for 35 nis photoshop and lightroom and i can download only the photoshop. i need help

    i just buy for 35 nis photoshop and lightroom and i can download only the photoshop. i need help

    How to report an issue with Your iTunes Store purchase

  • Having Photoshop+Lightroom subscription, can i additionaly buy single month of other apps?

    Hello,
    Like said in topic - if I'm currently subscribing the Photoshop+Lightroom, can I additionaly buy other Apps for single month (no yearly subscription) and avoid having any conflicts? Thanks in advance.

    Hi there
    Yes, you can have different single apps under the same Adobe ID without any conflicts.
    Thanks
    Bev

  • If I buy Mac OS 10.7.0 can (lion) can I use photoshop lightroom 5?

    If I buy Mac OS 10.7.0 can (lion) can I use photoshop lightroom 5?

    Hi g,
    Yes, if you also have the hardware required:
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.7, v10.8, or v10.9
    2GB of RAM (4GB recommended)
    2GB of available hard-disk space
    1024x768 display
    DVD-ROM drive required if purchasing Lightroom retail boxed version
    Internet connection required for Internet-based services

  • Best way to buy Photoshop + Lightroom + Illustrator? [was: Question]

    Hello. I apologize in advance if I have posted this question in the wrong place. I'm sure it's just me having a moment! but I was struggling to find the correct area to post this. I want to buy Photoshop cc, Light-room & Illustrator but so far I've only able to find a package that contains Photoshop & Light room. Does this mean I have to buy illustrator separate or is there a package I just haven't noticed? I ask this because there is a big price difference between the package containing 2 & the singular programme i.e. illustrator  so if there Is a package I would like to take full advantage of this!  Many Thanks

    Yes, the Photography Package, as it's called, is a special package for photographers which includes Photoshop and Lightroom for $9.99/MO. To get Illustrator, you'll need to additionally buy the Single App Plan for $19.99/MO. This will total $29.98/MO. You do have two more options though: You could simply buy the Full subscription for $49.99/MO which includes all CC apps - Photoshop, Lightroom, Illustrator, Indesign, Premiere Pro, Audition, After Effects, etc. - OR you could purchase a serial number for the older, but still sold, Illustrator CS6 ($599), in addition to the CC Photography Plan.
    Benjamin

  • I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file.

    I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file. The thumbnails are white with a blue and white CR2 on them. Please help.

    Adobe Camera Raw 5.7 is the latest for Photoshop CS4 Adobe - Photoshop : For Windows
    The problem is that your new camera is supported by ACR 8.7 and only Photoshop CS6 and up supports this version.
    So if you do not want to buy CS6 or subscribe to the $10/month Photography Program, you have to convert the CR2 files to DNG to work on them. Your original CR2s are untouched in the process, you just can't directly edit them in CS4, only the DNGs.
    Maybe Canon offers editing software for their CR2s, but CS4 is not going to be updated and there is no way around that.
    It's not what you want to hear, but that's the situation so far.
    Maybe Elements or Lightroom has updated raw support for your camera, so I encourage you to visit those forums and ask.
    Gene

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