Users do not receive emails

Hi,
We have enabled the Email notification for workflow of Planning units and have provided the Server name in the Applications Setting. Still the users are not getting notified when they are assigned with the planning unit... Please suggest ..
Regards,
Ragav.

Has the admin email address been set up in planning, has the users set their email details in planning.
Does your smtp server require authentication, with planning it needs to be able to send smtp mails without authentication.
Cheers
John
http://john-goodwin.blogspot.com/

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Users are not receiving Email Receipts

Hello,
Our issues seem similar with previous discussions regarding email receipts. We have 2 types of users: Those who submit their own data, and those who submit data on behalf of others. Both user types are inconsistently receiving email receipts. For example, a user submitted data on behalf of 10 individuals, but only received email receipts for 5 of those individuals. We have been unable to determine why this person would only receive some of the receipts, and not all. We have verified the emails are not in a trash or spam folder, and we have also verified the forms were completed and submitted.
Below is an attached screenshot with our Email Receipt setup. Thank you for your time.

Hi Lucia,
The user who is submitting information on behalf of other users is only entering their email address once. For example, this user submitted data for 5 people within a 20 minute timespan and received email receipts for all 5 submissions (she is using her email address as the email address of record). She then submitted data for another 5 people in the following 15 minutes and did not receive a single email receipt. There is no difference in the data submitted; she should have received email receipts for all 10 individuals.
There is also the issue of those who submit their own data and do not receive email receipts.
Thank you.

User not receiving emails regarding approval notifications

Hi,
SRM system has been upgraded to 5.0.
User is not receiving emails regarding Approval notifications. However, the user is able to view the SCs pending for his approval in his approval list.
I checked the transmission of the emails, the approval notifications are sucessfuly sent and the email of the user is correctly maintained. I tried resending the emails, and the user didnt receive emails even then.
Could be please advice what could the error.
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Hello Hemanth Kumar,
If approval mail:
- is correctly generated,
- you can see it in SOST transaction,
- request status in SOST is OK,
this means SAPconnect is working fine, so your problem does not come from SAP.
You have to check your STMP gateaway and your mail server.
Regards.
Laurent.

User not receiving email / corrupt database?

Much like another recent post, I have a user that can not receive email the emails just sit in the queue.
The error on those messages is "[[email protected]]: temporary failure"
Here are the twists:
1) We had a power spike a couple of days ago. The user's UPS failed and his machine lost power completely. He rebooted and everything else was fine, but he has not received an e-mail since then.
2) When looking at the list of users on the Server Admin > Mail > Maintenance > Accounts screen, the list in the database stops at the person BEFORE this particular user. They're alphabetical, obviously, so everyone after this person are not listed at all - 13 total missing accounts.
The kicker is that the rest of us are still receiving e-mail normally!
Thoughts?!
Details:
Mac Xserve running 10.4.11
Dual 2GHz, and 2GB RAM
Keep in mind I am NOT a born tech person, have a mild to moderate comfort level with a command-line prompt, and no native intuition for any of this.
Thanks!
-Rita

I'm the consultant that fixed MNX04's server, but it took several attempts.
the Cyrus reconstruct command failed to resolve the issue, and even removing the user using cyradm, and re-creating them in Workgroup manager didn't fix the problem.
Pterobyte's mailbfr utility did the trick: mailbfr -f, wait awhile for the repair to run, and all was well.
I'm grateful for all the help pterobyte has given to people on this forum, but it concerns me a little bit that the Cyrus utilities built in to OS X server can't fix this sort of problem. (However, this is the first time I've run into a problem with OS X mail servers that the Cyrus reconstruct command couldn't fix.)

User not receiving Email

I have a user that can not receive email the emails just sit in the queue.
The error I see is DBERROR: error fetching user.user: cyrusdb error
I have ran mailbfr -m twice and restarted the server with no success.
What is the next step.

The next step would be to reconstruct the entire cyrus database using mailbfr -f
It will take a while and you will loose read/unread flags.

User Group is not receiving email Sharepoint 2013 & Nintex workflow

Hi I created circular workflow using nintex and sharepoint 2013 , now problem occur that User group did not receive email notification through web portal , sending individual email address working fine but user group is not receiving
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to send.
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Regards

This actually sounds like a problem that should be discussed on the Nintex forums, can you try over there?
Kind regards,
Margriet Bruggeman
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web site: http://www.loisandclark.eu
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Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
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This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
Thanks a lot!!
Sammy

Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

HT3376 I am not receiving emails in my Mail account. However, I am receiving them on my web based yahoo account and on my ipad. The other strange thing is that on my Mac, I have been receiving emails from Apple. How can i fix this problem?

I am not receiving email messages in my Mail account on my Mac OSX. However, emails are being received on my ipad and my yahoo web site. Also, all emails from Apple are going through in my Mail account. How do I fix this problem?

Well, the other person said theirs was working now. On yours let's try this...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
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Not receiving email? Check your modem/router!!!

Hi all. My Logoc board fried last week and server/mail server was offline for that time. Everything worked up to that point. When I got the server back from the genious bar with a new logic board mail and web refused to work. I could send email and surf the web but could not receive email or visit my website from outside my subnet. After 3 three days of checking and tweaking everything from D.N.S> to mail settings, firewall settings I decided to check my Modem. It is a 2wire 2701HGB. What I saw astounded me. All the firewall settings That had allowed the incoming connections no longer had the public I.P. back to my server. It had deleted it, on its own. So if you have has a similar problem check your modem. It could save you a lot of grief. Everything works just like it used to now.
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emackiii

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

New ISP - not receiving email

I have a relative with an eMac running 10.3.9. She recently switched to a new ISP and is not receiving email in Mail. She has to use web mail to retrieve it. Sent mail goes out ok from Mail, web-surfing works. She revised the account information in the previous email account in Mail, typing in the new email address, password and server info. I believe the problem is that she should create a new email account in Mail and disable the old account (archive and delete). Any ideas to resolve the incoming email issue? I will try my idea tonight and report whether it works or not.

Hi RarelyDan,
Welcome to the Apple Discussion forums!
You may wish to try the troubleshooting tips found in Apple's Mail Help:
"If you can't receive email, try the following:
▪ Send yourself a test email. The mail has to go out through your outgoing mail server and back into your incoming mail server. This is a good basic test of your account and server information.
▪ Make sure your computer can perform other Internet tasks, such as opening a webpage. If not, choose Apple menu > System Preferences and click Network. Choose Network Status from the Show pop-up menu. A green dot indicates that you are connected to the Internet or a network. If you aren't connected, go to the Finder and choose Help > Mac Help, then search for "Connecting to the Internet."
▪ Choose Mail > Preferences and click Accounts. Verify your account name and password. Your account name will usually be either your email address ([email protected]) or the part of your email address to the left of the "@" (tclark3). If your Internet service provider (ISP) lets you access your email via a web browser, you may be able to verify your name and password there. If the same information does not work using a web browser or your ISP doesn't offer a web-based mail option, confirm your user name and password with your ISP or network administrator. Remember to type your email password, not your Mac OS X user account password or ISP password (if different).
▪ Find out if you can reach your incoming mail server from your computer. Open Network Utility, located in Applications/Utilities, and click Ping. Ping is a simple network testing tool that shows whether a server computer is running and can be reached from your computer. Type the mail server name (such as mail.mac.com) or IP address in the address field, and click Ping. If you see 10 repeating lines, then the server can be reached. If you see a message such as "ping: unknown host bogus.apple.com," then the server is either down or unreachable.
▪ Mail works with the following account types: POP, IMAP, .Mac, and Exchange (only if configured as an IMAP server). You can't log in directly to Hotmail, AOL, or any service that does not support POP or IMAP access, and retrieve email using Mail.
▪ If you have an IMAP account, it may be placed "offline" if Mail can't access it. Choose Mailbox > Online Status. If you see the choices Go Online or Take Account Online, connect to the Internet, and then choose Mailbox > Online Status > Go Online.
▪ Make sure there is no firewall software blocking email traffic. A firewall works by selectively blocking network traffic. Mac OS X has a built-in firewall, which you turn on and off using the Sharing pane of System Preferences. Open System Preferences and click Sharing, then click Firewall. Make sure your firewall is off.
▪ You may be affected by another firewall, either software installed separately from Mac OS X or built into an Internet sharing router, or administered by your ISP or network administrator. Contact the appropriate person to find out whether a firewall may be in place.
▪ If you have changed options (such as Use SSL or Authentication) in the Advanced pane of your email account preferences, check with your ISP or system administrator for the correct settings."
post back if still no luck or you have additional questions or comments,
LS

User's not receiving notification's

Dear All
some user' are not receiving notification's in their Home in page. user's has submitted many request but not receiving notifications. I have check their email address are also updated in the system. preferences has also set as 'do not send me email' still the issue come's.
kindly update it.
Regards
Arifuddin

Arifuddin,
Please mention the details of the application release, database version and OS.
This topic was discussed many times in the forum before, so please see old threads for similar discussion -- http://forums.oracle.com/forums/search.jspa?threadID=&q=Users+not+receiving+notifications&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

E6 (Belle) - Phone can sent but not receive emails

Hello,
I have set up a 2nd mailbox. The first mailbox functions fine. But with the second mailbox I can send, but not receive emails.
Has anybody an idea how to solve that?
Many thanks

One more try. The problem here is that I don't have hands-on experience with Belle. Some backtracking... I assume that
1) Your firmware is up to date.
2) Even manually syncing email doesn't work.
3) You are not seeing any error messages that would help us track down the problem.
I did a web search, and found other Belle users complaining about Gmail support, but mostly that push doesn't work reliably. Manually syncing (or polling every X minutes) still does. It's a long thread, but you might want to read http://discussions.nokia.com/t5/Messaging-Email-Browsing-and/E-mail-doesn-t-sync-automatically-after... in case any comments help you.
If none of that helps, try enabling logging. Within Nokia Email, I have a logging option under Settings -> Global Settings -> Log Output. It writes at least two files to Phone Memory -> Logs. In my case, one file logged only GUI calls...and so was useless, and the other file was always empty. (A third file applied only to Mail For Exchange.) But give it a try and check the files later for references to Gmail or IMAP. Read them from a computer if that helps, and then post any relevant portions here. Also turn off logging when you're finished.
Again, good luck!

General users can not send emails from SAP themselves except sap_all user

Dear experts ,
General users can not send emails from T-CODE: SO00 themselves except the users
which Assigned SAP_ALL Authorization Profiles .
We hit SAPconnect trace Error : SO_OBJECT_MIME_GET Exception: 2 .
No MIME Document Received. Error Code: UNKNOWN .
How to can i solve the problem ?
Thanks a lot in advance .

Thanks for your Reply .
I had set default domain in SCOT ,and email address in su01 .
we can send email successful only SAP_ALL users .General users can not send emails from SAP themselves
Is anybody else to help me ?
Thanks a lot in advance .

I am not receiving emails from at least one person.

I am not receiving emails from at least one person. The emails don't show up in my Junk mailbox and they do not get an email that there email did not go through. Their address is in my mail recipients list. Does anyone know why this is happening? Is there somewhere else that email get's filtered? If there is somewhere else, I'd like to fix it so that this users emails get sent through. I'm very concerned that there could be other people that are trying to send me emails that are getting through that I may not even know about yet. Thanks for any help that you can lend.

Hi Ricardo,
Contact iTunes Support:
http://support.apple.com/kb/HE57
Cheers,
GB

Not receiving emails from certain people/clients?

Hi like the tiltle says, i'm not receiving emails from certain clients.
it doesnt even go into spams, there is no trace at all... like it was never sent
this makes me worries about how many other emails i've never received
this particular domain is a domain that i own, and hosted on a dedicated server (i'm the one sending the emails) i was doing tests before moving that specific site to BC.
i've tested with a bunch of other accounts that i own and i'm receiving them no problem on my gmail account, and other accounnt that i have on a dedicated server)
But from that specific domain ie: thatdomain.com i'm am not receiving anything in any accounts of my partner domain.
where should i look?
help
Doesnt help me loving BC, i'v been having a bunch of deceptions ever since i "made the big move"

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
Good luck.

Users do not receive emails

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