Vendor Evaluation - complaints/rejections

Hi friends,
I'm going to implement vendor evaluation without QM. But my customer wants to evaluate the vendors using the number of complaints.
Can I use Quality subcriteria complaints/rejections only creating a notification? If so, where do I change the points/scores determination for that subcriteria?
Thanks in advance.

Hi
http://help.sap.com/saphelp_470/helpdata/en/8d/b97db3414511d188fc0000e8322f96/frameset.htm
plz refer above link
hope it helps

Similar Messages

Vendor evaluation criteria rejects/complaints

Hi,
I have configured the vendor evaluation to look at the rejection/complaints sub criteria with the scoring method as 8 = Automatic Determ. from Quality Stat.: Quality Notification. The first time I create a notification, the score drops from 100 straight to 1. Then later no matter how many notifications I create and close with external or internal origin, the score remains at 1. How do I change the score ?
Also is it mandatory to use the Q2/F2 notifications types for vendor evaluation.? What if I create my own Z notification type with origin Q2 ? Will vendor eval still work ?
Thanks

Hi Shailendra,
I am aware of all these settings and have gone thru your document as well. However if you read my post carefully you will see what I am actually asking.
"I have configured the vendor evaluation to look at the rejection/complaints sub criteria with the scoring method as 8 = Automatic Determ. from Quality Stat.: Quality Notification. The first time I create a notification, the score drops from 100 straight to 1. Then later no matter how many notifications I create and close with external or internal origin, the score remains at 1. How do I change the score ? "
My question is...how do I show all the notificaitons of type external origin when I run my ME63 report ? Right now no matter how many notifications I create and assign the the external origin, they dont show up in ME63.
Thanks

Vendor Evaluation with QM - Tables

Hello
Can any one help the table information such us vendor evaluation main criteria and sub-criteria. Information stored in the audit lot , rejections and complaints etc. Please i am looking for only Vendor Evaluation with QM - related Tables information only .
Thanks for your help
Nic

T147 - Control table for vendor evaluation
T147A - Definition for main criteria
T147B - Text for main criteria
T147C - Definition for sub-criteria
T147D - Text for sub-criteria
T147E - Definition of weighting keys
T147F - Description of weighting keys
T147G - Main criteria
T147H - Interval for delivery time statistics
T147I - Definition of sub-criteria for the main criteria
T147J - Weighting keys
T147K - Assignment: Percentage X Score
T147L - Intervals for quantity reliability
T147M - Definition of scope of list
T147N - Text for scope of list
T147O - Scope of List
T027A - is the table for defining shipping instructions
T027C - specifies the points scores for compliance

QM Settings for Vendor Evaluation

Hi All,
I am having a small issue with QM settings in Vendor Evaluation.
Actual Scenario - My client makes use of "Weighted Charateristics" instead of "Usage Decisions" and decides whether the material can be used or rejected etc at the time of Quality Inspection.
And, i believe that whatever the score or decision regarding the material was observed, it will be stored in a file with scores.
Now, the problem is Automatic Vendor Evaluation is simply giving a single score of 82 for whatever decision they make. Please try to address my following queries
1) Where the person responsible in QM needs to maintain the actual file with scores so that Vendor Evaluation can pick those scores for calculation?
2) Is there any configuration involved in either QM or Vendor Evaluation?
I came to know that all the configuration on the Vendor Evaluation side is OK
Thanks

In the MM side for QM criteria you have to make automatic only than rest will take by the QM module
see below
Complaints/Rejection Level
This subcriterion is used to evaluate whether the materials delivered by the vendor are regularly found to be faulty subsequent to incoming inspection (for example, on the shop-floor) leading to additional expense and loss of time (due to loss of production, reworking etc.).
The score (QM key quality figure) is calculated in QM Quality Management and the data passed on to MM Vendor Evaluation. This key quality figure is converted for use in the Vendor Evaluation scoring system.

Vendor Evaluation and inspection type 17

All,
Iam using EWM QIE as a result of which i have to use inspection type 17. Does Vendor Evaluation work with inspection type 17. I know for a fact that in standard ECC Vendor Evaluation works with the 01 inspection type, but i am not sure of inspection type 17. Any input will be appreciated.
Thanks

Dear Ramki,
Thanks for your input; if I don't use the user exit, then the quality score is being shown there for the material level.
But still, there are a few problems:
1. Material wise Quality score, which is being displayed in ME64, is not getting updating in any of the table. Table ELBM is also blank. There is not even a single record.
2. The quality rating that is being calculated here is as per following:
     The user gives disposition for the incoming material as
          Qty accepted directly: A1
          Qty accepted after segregation: A2
          Qty accepted as major deviation: A3
          Qty accepted as minor deviation: A4
          Qty Rejected.     : A5
The formula is
Q.R. = (A11 + A2(-0.5) + A30.5 + A4(0.8) +A5(-1) - Line Rej. qty(-1)) /
               Total No. of Qty Received.
Final Q.R. = Q.R. - Mix up complaints*10 - Genuine complaints * 5
Since the formula have subtraction(negative quality score) also, I don't think that this subtraction or negative score would be able to capture in FM for Quality score procedure and the notification qty will not be able to be calculated.
So, to get the quality rating as per above and getting the same for the material wise also.
After that i need to get one report for vendor wise material wise report at month period.
How should I proceed?
Thanks once again for your valuable input.
Thanks & Regards,
SUMIT GUPTA

Vendor evaluation - Price level

Hi,
pls can anybody help me to explain procedure how system calculating the sub criteria PRICE LEVEL, PRICE HISTORY , ONTIME DELIVERY,QTY RELIABILITY (Under main criteria PRICE,DELIVERY) in vendor evaluation process.
Possible give sample calculation.
Aparji

Price Level
This subcriterion compares relationship of a vendor's price to the market price. If the vendor's price is lower than the market price, he/she receives a good score; if it is higher than the market price he/she is assigned a poor score.
On the basis of the subcriterion "Price Level" you can compare a vendor's price to the current market price at a certain point in time.
Price History
This subcriterion compares the development of the vendor's price with the market price.
On the basis of the subcriterion "Price History", you can determine whether the vendor's price has increased or decreased over a certain period in comparison with changes in the market price over the same period.
Goods Receipt
This subcriterion is used to evaluate the quality of the material that the vendor delivers. Quality inspection takes place at the time of goods receipt.
Quality Audit
This subcriterion is used to evaluate the quality assurance system used by a company in manufacturing products.
Complaints/Rejection Level
This subcriterion is used to evaluate whether the materials delivered by the vendor are regularly found to be faulty subsequent to incoming inspection (for example, on the shop-floor) leading to additional expense and loss of time (due to loss of production, reworking etc.).
The score (QM key quality figure) is calculated in QM Quality Management and the data passed on to MM Vendor Evaluation. This key quality figure is converted for use in the Vendor Evaluation scoring system.
On-Time Delivery Performance
This subcriterion is used to determine how precisely a vendor has adhered to the specified delivery dates.
Quantity Reliability
This subcriterion is used to determine whether a vendor has delivered the quantity specified in the purchase order.
"On-Time Delivery Performance" and "Quantity Reliability" always have to be seen in conjunction. You can specify for each material (in the material master record) or for all materials (in the system settings) the minimum quantity of the ordered materials that must be delivered in order for a goods receipt to be included in the evaluation. This enables you to avoid a situation in which a punctual goods receipt involving only a small quantity of ordered materials is included in the evaluation with a good score for "On-Time Delivery Performance". If this minimum quantity is not delivered, the vendor is not awarded a score. However, in this case the vendor

Vendor Evaluation through ME63

Hi all,
Kindly give me the configuration steps for Vendor Evaluation. The specific requirement is
only for two main criteria 1. Quantity - subcriteria GR/IR inspection & Rejection/Complaint
2. Delivery - subcriteria Ontime Delivery & Quantity Reliability.
During evaluation, the score of the vendor should be calculated as 50% of Quality Score + 50 % of Delivery score.
Warm Regards,
Sadashivan

Hi,
Check below links...
Vendor Evaluation Configuration and steps?
http://help.sap.com/printdocu/core/Print46c/EN/data/pdf/MMISVE/MMISVE.pdf
http://www.sap-img.com/mm009.htm
Edited by: Julfikar Ali on Apr 13, 2009 1:30 PM

Configuration vendor evaluation

Dear MM consultants
I am facing problem in configuration of vendor evaluation.
In Vendor evaluation
1) define weighing key i.e-1- equal weighting, 2 - unequal weighting
2)define criteria . here I created 1-price, 2-quality, 3- delivery, 4-service
In criteria "price" I created subcriteria price level & the subcriteria no 1 & scoring method is 4.In criteria quality I created three subcriteria 1)GR INSPECTION
2) COMplaint/rejection, 3)audit & the scoring method is 7,8,9. In delivery criteria the subcriteria is 1-on time delivery.& the scoring method is "B".& FOR SERVICE CRITERIA 1) SAFTY & SCORING METHOD i HAVE NOT selected because I have taken "no automatic determination".
in pur organisation data for vendor evaluation when i click on subcriteria icon I put "1" in weighing field.when I click on weighting I entered weighting key 1& 2 for price, quality, delivery, service.& when i click in point score of automatic criteriaI I copied from standard system which has been maintained in sap system.AFTER DOING ALL THE THINGS WHEN i USED t-CODE ME61 THE MESSAGE COMESweighting key for purchase organisation does not exist.PLEASE SOLVE MY PROBLEM TODAY EVENING.
THANKING YOU
CHITTARANJAN

goto define pur org data for vendor evaluation and select oyur pur org and hit the weighting button at the left and maintin the weighting key for all your criteria here

Vendor evaluation- where to put (see) sub criteria on which screen

Please can any one update on it.
Dear Friends.
I have configured vendor evaluation in following way .
1)     Price (main criteria) u2013 a) price level [60] b) price behavior [30] c)market behavior[10]
Que u2013 where we have to put above sub criteria a, b, c mans at which transaction level in sense that it will give me Ven. evaluation
2)     Quality (main criteria)- a) GR inspection [40] b)Rejection/complaints [40] c)Audit [20]
Que u2013 where we have to put above sub criteria a, b, c mans at which transaction level in sense that it will give me Ven. evaluation
3)     Delivery- a)Ontime[30] b)Qty reliability[40] c) shiping instruction[10] d) adhere to conf.date[20]
               Que u2013 where we have to put above sub criteria a, b, c mans at which transaction level in sense that it will give me Ven. evaluation
Regards,
MAhesh
Edited by: mahesh A on Jul 11, 2011 8:53 PM

Hi Mahesh,
the path is img.....mm......purchasing......vendor evaluation......maintain criterion for purchasing organizations
also please find some useful links for vendor evaluation
http://wiki.sdn.sap.com/wiki/display/ERPSCM/VendorEvaluationin+MM-PUR
Looking for Vendor evaluation steps
Vendor Evaluation Process
regards,
Adwait Bachuwar

Quality score and vendor evaluation?

Dear Sapient,
Can any one help me to know how quality score in QA11 or QA12 is hitting vendor evaluation programs?
Regards,
Kaushal Rai

Hi
Rejection/complaint : This comes from the Following calculation.
Only consider the Q2 type of notification score.
If no complaint then this is 100 otherwise following formula:
The complaints score is calculated from the number of complaints against the vendor, according to the following formula:
QSc = QScmin + (QScmax - QScmin) * (1 - (N * K) / (F * U))
QSc = QScmin if (N * K) > (F * U)
QScmin = Lower limit for QSc
QKZmax = Upper limit for QSc
N       = Number of Q-notifications in the applicability period
K       = Estimated nonconformity costs
F       = Share of business volume for QSc calculation
U       = Sales of the vendor in the applicability period
K is maintained at
QCC0>Quality notification->Information system--->Define NC cost for Vendor Evaluation
Audit:
The audit score is either the average quality score for the audits or is made up of the quality scores for the most recent audits. You can also enter an audit score manually.
This is 07 inspection type average score.
Again depend upon UD score of 07 inspection type.
I hope this will help
Regards
Sujit

Vendor Evaluation Report

Hi All,
We have a problem. The vendor evaluation report is not considering the rejections of goods and shows the quality as 100.
The client has not maintained any scores for quality. This may be the reason, or is it mandatory to have QM module to evaluate vendors based on quality??
Currently they receive goods into GR blocked stock first. If its fine, then they goods receipt it or else they return it using Mov Type 124. Please suggest.
Thanks & Regards
VT

hi
for vendor evalution you have to do the necessary settings in MM and QM. then you have to carry out the transactions in MM and QM

Performance in Vendor Evaluation (ME61)

Hi, I configured a new subcriteria (Complaints) in the Quality criteria, and after my job of Vendor Evaluation decreased the performance.
Is there any procedure to increase the performance?
Regards,
Anna Pinheiro

Dear Sachin,
You can go to SPROMM-Purchasing-Vendor evaluationMaintain P.Organization data .
Then select the P.Org , then go to point score for automatic criteria.
You also can maintain the smoothing factor , min delv.var,etc, Just double click(go to detail) when you select the p.org.
The percentage score is define as per business req.
Regards,
w1n

MATERIAL & VENDOR EVALUTION

CAN ANY BODY DONE MATERIAL & VENDOR EVALUTION LIKE MY SCENARIO IS I CONFIGURED 3 SELECTED AS A ACCEPTED ACCEPTED CERTAIN DEVIATION AND ACCEPTED DEVIATION WITH PENALTY AND REJECTED I DONE QUALITY SCORE ACCEPTED 100 ACCEPTED CERTAIN DEVIATION 70 ACCEPTED DEVIATION WITH PENALTY 30 REJECTED 1
IN CONFIGURATION DEFINITION OF QUALITY SCORE CLASS LIMIT I ALSO CONFIGURED BUT WHAT IS THE MEAN OF EXPONENTIAL AND EQUIDISTANT IF I ASSIGN MY QUALITY SCORE USAGE INDICATOR ANYTHING WILL HAPPEN OR WE CAN AND I ALSO TRIED ASSIGNED QUALITY SCORE CLASSES FOR INFO STRUCTURE SYSTEM NOT ALLOWED
FINALLY HOW I WILL ASSIGN MY QUALITY SCORE TO MATERIAL ANALYSIS AND VENDOR ANALYSIS KINDLY GUIDE ME IF ANY BODY DONE THIS SCENARIO.

I hope you would have wrote it readable & formatted in good sentence...........
Nevertheless.......
As per SAP std settings....................
Both uniform and exponentially weighted classifications are predefined in the standard system. The uniform classification is proposed as the default.
Equidistant is uniform one ...uni formally increasing where as Exponential score is exponentially which is predefined.
Now Its only "statistics" & not "Evaluation" info structure you can assign here............
Warning: You cannot change classifications that have already been used! First, you must delete the data contents in the related information structures. You can then change the classification. Finally, you must update the information structures to provide them with data entries, provided that the original documents have not already been archived.

Is Quality management module required to be used for vendor evaluation?

Hi,
There is vendor evaluation functionality in MM. Is use of quality management module is mandatory for this? I wish to track the performance of vendor regarding quality (How much he has supplied, out of which how many are accepted and how many are rejected). Can I get this report without using QM?
Thanks in advance,
Satish

you can enter Quality results manually in vendor evealuation, so QM is not necessary for this, however with QM you can get the scores semi-automatic and automatically.

Discrepency in Vendor Evaluation Report

Hi All,
The vendor evaluation report does not consider the rejections and shows the quality as 100. Any suggestions on how to rectify the same?
Thanks

Hi All,
The client has not maintained any scores for quality. This may be the reason, or is it mandatory to have QM module to evaluate vendors based on quality??
Currently they receive goods into GR blocked stock first. If its fine, then they goods receipt it or else they return it using Mov Type 124. Please suggest.
Thanks & Regards
VT

Vendor Evaluation - complaints/rejections

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