Visio 2013 freezes editing drawing

I have a user that keeps having issue's with visio 2013. I have re installed, repaired, checked add-on's. Can't figure out why there visio keeps freezing up while highlighting a drawing. The main file size she is opening up is only 4.8
MB. Does anyone have any ideas what could be the issue.

Hi LIShelpdesk,
Does this issue only occur on a file or on other files? Is there any error code or message when Visio 2013 freezes?
First make sure your application and driver are up-to-date.
If updating your drivers doesn’t resolve the issue, we can try this method to check if it’s helpful by clicking File > Options > Advanced > Disable hardware graphics acceleration.
http://support.microsoft.com/kb/2768648/
If this issue persists, please collect the event viewer logs and upload it to OneDrive. I’ll analyze this issue in detail as soon as getting information.
More information about event logs:
http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Adobe Acrobat XI and Visio 2013 Freezing up when converting to PDF

I have been having issues with adobe acrobat XI and Visio Pro 2013 x64. The program freezes when converting a visio document to pdf. It doesnt happen with Visio Premium 2010 x64. Has anyone else experienced this problem?
Failed Configuration
Visio 2013 - x64
Adobe Acrobat XI 11.0.10
Working Configuration
Visio 2010 - x64
Adobe Acrobat XI 11.0.10
I have tried many steps - see below
-Reinstall adobe
-Updated adobe
-Reinstall visio 2013 x64
-Test conversion with different documents - works sometimes, fails most times
-Convert visio to x86
-No adobe x64 solution
Any help on this would be greatly appreciated.
Thanks!

Thank you, it actually turned out to be the specific document, other
powerpoints converted without error.
Thanks, and Have a Great Day,
Scott Halet
<http://www.linkedin.com/pub/scott-halet-mba/7/727/740>
http://www.linkedin.com/pub/scott-halet-mba/7/727/740

Converting straight line to neat curve (arc ) in Visio 2013

hi friends
i am new to visio .
i was watching a visio training video from youtube & i saw that the guy drew two straight lines & then when hover the mouse on these lines, at the middle of each line, a handle (connection point) ( if i don't mistake) was appeared & then the
guy simply click on the handle (point) & pull it out & so created a neat curve (arc).
but in visio 2013, when i draw two lines, i don't see any of those point on my lines so that i pull them out ( drag them) to create a neat curve.
has this ability removed in Visio 2013?
to clarify, i paste the screenshots from that video training:
look at the point which i have selected them with a red line around it. where are these in visio 2013 ?
i even selected all checkmarks in view menu , visual Aids, but again they don't appear on simple lines
visio converting straight line to curve

I use a inexpensive plug in to join open paths from dxf dwg files it is call Concatenate by Rick Johnson if the paths are not connected this will do it for you.
Then you can go to Object>Path>Simplify
That will probably give you the result you need.

Unable to edit Visio 2013 drawing in Powerpoint 2013

Hello,
I'm unable to edit drawings created in Visio 2013 that I've embedded in Powerpoint 2013 - they copy over as pictures and I can only edit them as such.
Interestingly, I CAN edit Visio 2013 drawings that I have embedded in Powerpoint 2002/XP.
I'm embedding by simply copying the drawing and then pasting on the slide.
Thanks,
Tyson

Open PowerPoint 2013, go to Insert tab > Object > Create a new "Microsoft Visio Drawing", I can edit the drawing what I wanna edit.
open Visio 2013, create a new Drawing File and save as .VSDX file format, and then drag and move this file into a new creaing PPT, I can still edit it as expected.
A bit more background information and your exact steps how you got to this point would be helpfu
Tony Chen
TechNet Community Support

How to draw class diagram in Visio 2013

Hi All,
Recently, I purchase a Visio 2013 Pro. I have used Visio 2010 before. In Visio 2013,
Compared with Visio 2010, There are BIG changes in Visio 2013. I have several questions for Visio 2013.
1. I don't know how to set in/out parameter in Visio 2013 class diagram.
2. How to set parameter type(such as Int/String) in Visio 2013?
3. How to add Method for a Class and set its parameters?
And so on.
Thank You.
The future belongs to those who believe in the beauty of their dreams.

Hi All,
Recently, I purchase a Visio 2013 Pro. I have used Visio 2010 before. In Visio 2013,
Compared with Visio 2010, There are BIG changes in Visio 2013. I have several questions for Visio 2013.
1. I don't know how to set in/out parameter in Visio 2013 class diagram.
2. How to set parameter type(such as Int/String) in Visio 2013?
3. How to add Method for a Class and set its parameters?
And so on.
Thank You.
The future belongs to those who believe in the beauty of their dreams.

Visio 2013 Hebrew

Hello,
I have installed visio 2013 Hebrew on my Windows 8 pro pc. when drawing and using Hebrew every thing display well, however when coping to word or other program or printing the Hebrew reversed. Any solution?
Thanks,
Doron

Hi,
Which default language did you use in Office2013 and Windows 8? As far as I know, Microsoft Office supports right-to-left functionality and features for languages that work in a right-to-left environment for entering, editing, and displaying
text.
Please refer to the following link to check the issue:
http://office.microsoft.com/en-us/outlook-help/right-to-left-language-features-HA010354392.aspx
Regards,
George Zhao
TechNet Community Support

SharePoint Designer 2010 and Visio 2013 Issues

I currently have Visio 2013 and SharePoint Designer 2010 installed. I have two problems that I'm experiencing and any help would be greatly appreciated.
1. I'm able to export an already manually created workflow from SharePoint Designer 2010 as a .vwi file without a problem and am able to import the file into Visio Pro 2013. I
was also able to export the file from Visio once changes were made. However, when I go to import the file into SharePoint Designer I receive a message stating "This workflow cannot be imported because it was created in SharePoint Designer for a
different site, or the original workflow has been moved or deleted. To move a workflow between sites, use Save as Template (.wsp file) instead of Visio workflow drawing." I cannot figure out how to save it in the format the prompt is suggesting
as this is not available from the list of Save As options from Visio and when exporting from Visio the only format to do so is as a Visio Workflow Interchange (.vwi file). When exporting from SharePoint Designer I’m only able to export as a .vwi file
and the Save As option is not available in SharePoint Designer. Additionally, the file location where I exported from SharePoint and importing back into SharePoint is not changing, nor is the file name.
2. If I create a workflow from scratch within Visio utilizing the SharePoint 2010 shapes, I'm about to export without a problem and save as a .vwi file. I'm also able to import this workflow into SharePoint Designer, but the problem is the workflow
never actually shows up and I do not receive any errors.
Any help on either or both of these issues would be greatly appreciated.
Thanks,
Eric

Use Visio 2010. You may be running into a compatibility issue between Visio 2013 and Designer 2010.
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Sharepoint Designer 2010 and Visio 2013

I am testing out Visio Professional 2013. I can import a VWI file from Sharepoint Designer 2010 and I can export a VWI file from Visio. But when I try to import the VWI file created in Visio 2013 into sharpoint Designer 2010 it appears to work, as
I don't get an error, but the work flow never appears. Any thoughts?

Hi,
Based on my research, if it is SharePoint Designer 2010, then the only edition that supports SharePoint workflows is Visio 2010 Premium edition.
And if you use Visio 2013, then it need to use SharePoint Designer 2013.
Reference from:
http://social.technet.microsoft.com/Forums/en-US/visiogeneral/thread/dc58f61f-1e93-4d2e-935f-bb665296611c
Jaynet Zhang
TechNet Community Support

Org Chart Shapes are no longer recognized as org chart shapes by Visio 2013

I created an org chart in Visio 2013 by importing data from Excel. It generated the org chart properly. I then began cleaning up (i.e. Best Fit to Page, changing layouts on pages, changing size & spacing) as need to be visually more
appealing. After cleaning up many pages, Visio no longer recognized the shapes on the page as org chart shapes. This now causes the 'Best Fit to Page' feature to display a msg stating "Add organization chart shapes to your drawing, and
try again." It also causes the 'position' (employee) shapes under a 'manager' shape to no longer move with the manager shape when the manager is repositioned. This is now true for all shapes on all pages in my org chart. Can the
shapes be fixed to go back to being recognized as org chart shapes?

Hi，
If you want to show the pictures in the Organization chart， we need to add the photo the display
fields. Please try to do the following steps:
Create a new Organization chart> Organization Chart Wizard choose information that's already stored in a file or database> Choose A microsft Exchange Server directory> Select Photo and add to display fields> Choose the information which you want
to show> I want to specify how much of my Organization to display on each page > Choose the team
For more detail information, please refer to the following link:
http://blogs.office.com/b/visio/archive/2012/08/20/visualize-your-organization-like-never-before-with-org-chart-styles-and-auto-photo-imports.aspx
http://office.microsoft.com/en-in/visio-help/create-an-organization-chart-automatically-from-employee-data-HA102832203.aspx
Thanks,
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

Visio 2013 & Equation Editor 3.0 = Blurred Equation

My OS is Windows 8.1 Update 1. My PowerPoint is 2013 with SP1. My Visio is 2013 with SP1.
I have a PowerPoint file. It contains a Visio object. The Visio object contains some drawings and some Equation Editor 3.0 objects. The Equation Editor 3.0 objects are very clear in the original PowerPoint file. But if I open the PowerPoint file, right-click
the Visio object and edit it by Visio 2013, go back to PowerPoint, then the Equation Editor 3.0 objects will become blurred! Please see this video for the demonstration:
http://1drv.ms/1r2GanG
I downgraded only Visio from 2013 with SP1 to 2010. The problem was solved. So, the blurring problem could be a Visio 2013 bug. If it is, please fix this bug, Microsoft. Thanks.
The test PowerPoint files can be download here:
Original PPT: http://1drv.ms/1r2Ge74
Blurred PPT: http://1drv.ms/1r2Gjrf

Hi,
Based on my tested in my environment (OS Windows 8.1 & Office 2013 SP1), I can reproduce your issue with your PowerPoint files. But I found that your Visio file was not created in Visio 2013, when I double click the Equation Editor 3.0 objects
in Visio, I got an error message "An error(1415) occurred during the action open object. Visio is unable to edit the MathType 6.0 Equation Object". Thus, I suppose your Equation Editor 3.0 objects have some compatibility issues with Visio 2013.
Then, I try to create a new Equation Editor in Visio 2013, and insert to a PowerPoint 2013 file, it works well.
Please try the workaround to recreate them with Office 2013 suits and do not use the original file.
Regards,
George Zhao
TechNet Community Support

Visio 2013 opens my old VSD files fine - but they are blank and do not show content

Hello,
I have downloaded a trial of Visio Pro 2013. I opened an existing VSD file and when I open it, it is blank. No error message or anything. Shows it open but it's a blank screen.
It opens fine in previous version but blank in 2013. Is there some default or layer that needs to be turned on? Something that needs to be enabled? Why can't I see the contents?
Regards,
Elizabeth

Hi,
Visio 2013 has a dramatically different file format.
Method 1. Open the VSD file in Visio 2013 ,it’ll display in Compatibility Mode and use Compatibility checker to see if the file is normal. And I recommend you convert the VSD file to VSDX to test.
http://office.microsoft.com/en-us/visio-help/compatibility-between-different-versions-of-visio-HA102749766.aspx
Method 2. There is a setting in Visio 2013 in File > Options > Trust Centre > File Block Settings. Don’t tick “Visio 2003-2010 Binary Drawings, Templates and Stencils”.
Method 3. Open Visio 2013 in safe mode, run visio.exe /safe. If it can open normally, disable some add-ins from File > Option >Add- Ins.
Method 4. Clean Temp folder.
The temporary copy of the drawing file is named ~$$FileName.~vsd.
http://support.microsoft.com/kb/826418
Method 5. Repair Visio 2013 from Control Panel > Program and Features.
http://office.microsoft.com/en-us/visio-help/repair-office-programs-HA010357402.aspx

Visio 2013 Default Line and Connector Styles

This question has been asked previously, but the answer is not sufficient. In the older versions of Visio, all you had to do was right-click and select the "set as default" option to set the default style for lines/connectors/shapes.
Where is this option for Visio 2013? No, I do not want to have to edit my custom template just to set a default style for lines/connectors/shapes. SETTING A DEFAULT SHOULD BE A BASIC FUNCTION.
Do I need to edit the themes? Because that option does not appear either. Do I need to create a custom theme? How does one do that?
Why should this be so difficult? It was a simple click-select before.

Hi,
According to my research, I tried to find the option “set as default”.
But I count find it both in Visio 2010 and Visio 2013.
I find that right-click each shapes>Add to my shapes>favorites.
So I think you can try to set default shapes to favorites.
Please check the following picture:
Now the mainstream software, including Office Flash Photoshop etc cancelled the option “set as default”.
They want users to customize their common tools or style.
Please refer to the following link:
http://superuser.com/questions/226521/how-can-i-change-the-default-properties-of-visios-connector-tool
I hope it's helps.

Object name not found error after upgrading to Visio 2013

Hello,
I have a C# application which uses the Visio drawing control. I have been working on making it compatible with Visio 2013. I get an error using Visio 2013 which I did not get using Visio 2010. The error is a COMexception:
Object name not found.
That is all the error says. The code which causes it to occur is as follows:
Document document = axDrawingControl1.Document;
document.Pages["page1"].Drop(document.Masters["Dynamic Connector"], 0, 0);
It does not seem to matter whether I use Dynamic Connector or Rectangle or any other shape, the error still occurs.
Here's the weird part: I tried out this code in a simple app with a Visio drawing control to see if I could figure out how to make it go away, and the error was still occurring for a little while, and then the code magically started working without me making
any changes to it. Unfortunately, it didn't start magically working in the original application so I'm still trying to figure out what is causing it.
Thanks for your help!

Did the error disappear once you'd created a document and added a dynamic connector shape to the drawing? If so then there is now a Dynamic Connector master stored in the document stencil (where masters used in the drawing are contained).
Paul Herber, Sandrila Ltd. Engineering and software shapes for Visio
Sandrila Ltd

Visio 2013 64-bit Trial

Hello,
I have been working on this on and off again for the past few days. Still have not been able to crack the nut.
I downloaded the Visio 2013 64-bit trail (VisioProfessional_x64_en-us.img - it's 444MB) from Technet. At first I had issues getting a product key but found some instructions here on how to reset my browser settings and that seemed to work. So I'm square
on the file and the key.
I tried double clicking the file to kick of the installation and I get an error message (Sorry, couldn't mount the file). I found some more helpful suggestions online and have tried
- renaming to .iso -> Double click. That didn't work
- renaming to .exe -> Double click. That didn't work
Do I have to make a disc for this to work? I have two issues if this is the case...
1) I'm on a Surface Pro, so no burner.
2) in one of the two renaming tests above it told me that the file was corrupt. I don't want to waste a disc.
Anyone else having this issue or have any further suggestions?
Thanks!

We can not cross install 32-bit editions Office and 64-bit editions Office on the same system.
Here are some available options:
Download the 32-bit edtions Visio 2013 instead;
Remove the 32-bit editions Office 2010, and
reinstall the 64-bit editions;
Create a 64-bit virtual machine (Hyper-V), then install the 64-bit edtions Visio 2013 in the virtual machine;
Max Meng
TechNet Community Support

Visio 2013 trial, problems to install the .img file

As soon as I download the trial for visio 2013 it automotically downloads an .img file. How do I either get an .exe file or the .img file to run? I would like to install the programm, thats all.
Its the 64 bit version

I also have no option to mount an .img file, so there are 2 problems:
1) This process doesn't work because we can't mount it, and
2) Clearly, some software that performs the mounting is missing from the System Requirements.
Please answer how to do #1, and fix #2 on the MSDN pages.
Hi @thrillride, for your issue relating to MSDN, are you referring to this?:
http://msdn.microsoft.com/en-us/subscriptions/aa948864.aspx
Perhaps part of the difficulty is that various products, are "packaged" in differing ways (some are offered as EXE, some as ISO, some as IMG).
Also, different versions/editions of Windows, offer different disc-image-handling options as built-in features.
So it's not straightforward to have a one-size-fits-all guide for this topic.
The information on the linked MSDN page is somewhat adequate for most situations, but, a certain familiarity with the topic is assumed, and maybe it's that assumption which is unreasonable.
Since MS don't develop/offer/sell disc image software, MS are cautious when and how advising customers to select and use such software. (except for the builtin-in features).
There is a very wide range of software available to perform the "burning" or "virtual drive/mount" function, and MS do list some suggestions on the above-linked page. There is no need to wrestle with "mounting", if you choose
to "burn" the disc image to a recordable CD or DVD.
Some other popular choices include MagicISO, VirtualCloneDrive, WinCDEmu.
Also note that the software product itself (in this case, Visio) has no requirement for any such software. It's the delivery-vehicle that has the requirement, and, I agree that a bit more useful information about the "packaging and delivery vehicle"
is needed.
You can raise this with the MSDN Feedback forum, since it's not related to the Visio product itself, but how it is offered via the MSDN channel.
http://social.msdn.microsoft.com/Forums/en-US/home?forum=msdnfeedback
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Visio 2013 freezes editing drawing

Similar Messages

Maybe you are looking for