VoIP between Norstar and Nortel option 11
Hi, i have some problems in the calls between a Norstar and a Nortel option 11, both are connected to a 2811 via E1 with the IOS is c2800nm-spservicesk9-mz.124-15.T3.bin both routers are using h323. We also have a Callmanager 5.1.2.3000-2 that interact with both PBX.
The problem is that when i make a call from the Norstar to the Nortell or CCM the call listens choppy and sometime the voice goes only one side.
Do you know of some debug that i can apply to see ISDN errors, h323 errors, or QoS errors.
Thanks in advanced
Jose
Well the IAD is configured for E&M immidiate which is completely different from R2 even though they are both a way to do CAS.
http://cisco.com/en/US/tech/tk652/tk653/tk755/tech_protocol_home.html
E&M:
http://cisco.com/en/US/products/sw/iosswrel/ps5207/products_configuration_guide_chapter09186a008020ecf6.html#wp1021994
R2:
http://cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800ad389.shtml
http://cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800942f2.shtml
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You need to check out for the possible codes and other compatible points which you need to configure on both the sidees..
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I am having the exact same problem. What I have found is that the local provider is saying that the number is not coming across in E.164 format which then appears to them as an unknown number so they just append either the main phone number to the caller ID or sometimes the phone number associated with billing contact. The nortel works just fine in both senarios, but there seems to be something lost in translation between the Cisco and Nortel. So far I haven't been able to find a setting to fix this. -
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Hi Johnny,
You will probably want to use the 2-PRI (VWIC2-2MFT-T1/E1) to maximize the 2800 series potential here;
VWIC2-2MFT-T1/E1 Support;
Any native HWIC slot on Cisco 2801, 2811,
2821, 2851, 3825 and 3845 and any VIC slot
on NM-HDV, NM-HDV2, NM-HD-2VE,
NM-2W, NM-1FE1R2W, NM-1FE2W-V2,
NM-2FE2W-V2
Cards, Ports, and Slots
Cisco 2801: 2 HWIC slots, 2 VWIC slots, 2 PVDM slots, 2 AIM slots
Cisco 2811: 4 HWIC slots, 1 expansion network module slot, 2 PVDM slots, 2 AIM slots
Cisco 2821: 4 HWIC slots, 1 expansion network module slot, 1 extension voice/fax module slot, 3 PVDM slots,
Cisco 3825: 4 HWIC slots, 2 expansion network module slot, 4 PVDM slots, 2 AIM slots
Cisco 3845: 4 HWIC slots, 4 expansion network module slot, 4 PVDM slots, 2 AIM slots
http://www.cisco.com/en/US/prod/collateral/routers/ps5854/product_data_sheet0900aecd80169812.pdf
Hope this helps!
Rob
PS: We found the 2821's to be an excellent choice. -
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