Want to upgrade palm desktop 4.1 to 4.2.1 revD - I am now on Tiger 10.4.2

Can I install 4.2.1 rev D or do I need to use a previous download: 4.2.1 revA
My handheld is a Tungsten E. If I install 4.2.1 revD - once installed, can I copy over files/folders from the 4.1 folder into the 4.2.1 rev D desktop folder?
any help/advice - greatly appreciated
G5 Quad Mac OS X (10.4.3) 2.5 GB ram

I don't know the answer to your question, however you may find more Palm Users in these three links can help:
Apple's iSync Discussions Board
Palm's Macintosh Support page
Palm Desktop for Macintosh board
if you don't get an answer here.

Similar Messages

Want to upgrade palm dsktop 4.1 to 4.2.1 revD, currently on OS X 10.4.2

Can I install 4.2.1 revD or do I need to use a previous download: 4.2.1 revA
My handheld is a Tungsten E. If I install 4.2.1 rev D - Can I copy over files/folders from the 4.1 folders into the 4.2.1 rev D folders?
any help/advice - greatly appreciated
G5 Quad Mac OS X (10.4.3) 2.5 GB ram

I'm not sure, but it seems potentially problematic. I'm not sure about copying over material from the other drive, because typically such files reside in several locations, not just one.
You would probably be better off simply installing the Palm Desktop 4.2.1 revision D on your internal [startup] volume, and using the Palm Desktop to migrate your data from your handheld to your computer. You do that by setting the contacts, calendaring, tasks and memos conduits to Handheld overwrites Macintosh for the first synchronization. Follow-on synchronization events should have the conduits set to the standard Synchronize option.
If you wish to synchronize iCal and the Address Book using iSync, instead of synchronizing to the Palm Desktop, do what I described above first, then use the Export option of the Palm Desktop to create vCal and vCard files, which you can then double-click to import into iCal and the Address Book. For best results with iSync, choose to Replace the data on your handheld rather than merge data with it. The data exported from the Palm Desktop and imported into both iCal and the Address Book is virtually identical to that stored on your handheld, so even if this does not seem intuative, it's not a risky process to engage in, and is the recommended method for an initial synchronization.

I have a WRT54G2 router, want to upgrade my Desktop to VISTA, anything I need to prepare.

First, thanks for any help in advance. Second, please no "Don't bother with Vista/Vista sucks/Wait until Windows 7 etc"
I know all that but I have my reasons lol!
OK, I have a Desktop with XP Pro SP3 and a Laptop with Windows 7 RC build 7100. Both are working great with my WRT54G2 wireless router, I can share files between them and Network Magic is working great on both machines. Of course my Desktop is connected by direct cable (From Cable Modem to Router to Desktop) while my Laptop is connected to the router wirelessly.
I want to "upgrade" my Desktop from XP Pro SP3 to Vista Ultimate Edition. Now, I would hope that re-installing Network Magic I assume I will have to re-add my Desktop? How do I import my current network setting to the new OS? What are the steps I need to take in order to have the same setup with as little problems as possible?
The fact that I currently have both setup and running great is pretty much the limit (maybe I had a bit of luck?) of my Router setup knowledge so please any replies in simple terms would be appreciated. If their is already a thread or info regarding this topic I apologize as I could not find it but would greatly appreciate if you could direct me accordingly. THANKS AGAIN!

After upgrading your operating System to Windows7...Install the Network Magic step by step on your Computer.
Now,Launch Network Magic by clicking the Network Magic icon located on the desktop.Once the Cisco Network Magic window appears, click the Tasks button on the top of the screen.When the Network Tasks screen appears, select Add a Device. When the Add a Device window will appears, you can select Computer or Other device.Next,select whether the new device is using a wired or wireless connection.Make sure the computer is properly connected to the router. Once connected, click Next to continue. Once the device you wanted to add is found, click Finish to complete the installation.

I want to upgrade my phone to the 4 or 4s. My macs are still running Tiger. If I bought an iPad 2, could I sync everything to it from the 4 without using a Mac at all, and then be able to iCloud my calendar and contacts, etc?

I want to upgrade my phone to the 4 or 4s. My macs are still running Tiger. If I bought an iPad 2, could I sync everything to it from the 4 without using a Mac at all, and then be able to iCloud my calendar and contacts, etc?

Radiation Mac wrote:
And you must be using a recent version of iTunes on your iMac in order to activate the iPad, So, no.
You don't need a computer to activate a new iOS device anymore. Anything with iOS 5 can be activated over a WiFi network (or cellular if that applies).

Upgrading Palm Desktop

I had a Tungsten E2 and loved it, but it is wearing out and they don't make them anymore, so I decided to come into the modern world and get a Pre. When I got my Pre, I wanted to keep using the Palm Desktop, because I wanted to keep the nine years of data that exists on it. I bought Echo software so I could do that. Echo requires Desktop 6.2.2. I had 4.1.4 (or something like that- whatever came with the E2). When I installed the 6.2.2 upgrade all my calendar data disappeared. I tried a system restore and the information came back. I reinstalled 6.2.2 and it disappeared again. Does anyone know how to upgrade to Desktop 6.2.2 without losing all the calendar information? It seems odd (that's a polite way of putting it) that Palm doesn't make software that is compatible with its old software.
Post relates to: Pre p100eww (Sprint)

Hi, and welcome to the Palm Support Community.
Sorry if this is too obvous, but are you sure you are looking at your existing Hotsync ID's data in the new installation of Palm Desktop? The box in the top right corner should have a drop-down list of Hotsync IDs imported from your previous installation. No?
Second question: is it just the calendar data that's gone? How about your contacts?
Third question: after the new installation, have you tried Hotsyncing the E2 to the new Palm Desktop?
Suggestion: before you do that, install a copy of NVBackup onto a SD card...just download (use google) and copy the nvbackup.prc file to the /palm/launcher folder on the card using a card reader if you have one, if you cannot Hotsync it over. Then, run NVBackup on the E2. If the data goes missing from a bad installation of Palm Desktop, you're literally about two minutes away from a complete restore on the E2.
Lastly, Palm has not owned the Palm Desktop software for a number of years now. Palm Desktop 6.2.2 was not developed by Palm, but by the current owner of the Palm Desktop and Palm Operating System (a Japanese company called Access).
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Upgrade Palm Desktop 4.1.4 to 6.2, data cannot be found

A friend had Palm Desktop 4.1.4 on his Vista computer. He installed 6.2 over the top of the old install, without uninstalling the old version. Now the new version cannot locate the old contacts. Any ideas how to find it?
Thanks
Post relates to: Zire 72

BOLTRON73 wrote:
If not open Local disk Cprogram files>PalmOne>look for the username folder>addressbook folder..
I have to give my friend directions over the phone, so I need to get more info. Are you suggesting to do this from within Palm Desktop? From the import menu perhaps?
Thanks

HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

Palm Desktop 6.2 update won't open after installing on PC running Windows XP

I just installed the new version of Palm Desktop 6.2 on my Dell laptop running Windows XP Media Center to upgrade it from the older version and it won't open up. Whenever I try to open the application the message "Palm Desktop by ACCESS Application has encountered a problem and needs to close..." I've tried reinstalling the application but that doesn't help. I've also tried using the "Repair" of the installation to "Repair installation errors in the program." and it hasn't helped either. All my data on my Palm Centro is still there but I can't get Palm Desktop to open up. I want to get Palm Desktop to open up.

Palm Desktop 6.2.2 is not an upgrade to 4.x! It was designed to fix the things Microsoft broke when Vista was born.
It lacks many features that existed for many years in the 4.x versions.
I'd suggest doing a Clean Uninstall and reinstall your original version!
http://forums.palm.com/t5/Windows-HotSync/Instructions-for-a-Clean-Uninstall-of-Palm-Desktop-on-Wind...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Tungsten E2-can't install Palm Desktop 6.2 - Windows 7

Tried to install Palm Desktop 6.2 on Windows 7 computer so I can down load data on my Palm to desktop computer.
Before final installation I get the following message:
"This set-up does not support upgrading from your current installationof Palm OS Desktop."
Uninstall your current desktop." Desktop not installed on computer.
Closed this info box and next box popped up.
"The wizard was interrupted before Palm Desktop by access could be completed. Your system has not been modified.
To install this progaram at a later time, please run installation again."
And finally the following message popped up:
"The selected Port COM1 is not available at this time. Hot Sync manager will open the port whwn it becomes avaialble."
Any idea what I can do to get this progarm to load on my new computer?
Post relates to: Tungsten T2

Try to "clean" uninstall PD and re-install 6.2. 6.2 has data loss issues, FYI. You can export the data to backup and if the data is lost, import the data to recover.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a separate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://kb.hpwebos.com/wps/portal/kb2/common/article/28734_en.html
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/common/article/47831_en.html#tungstent2
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Moving Palm Desktop - Can't find instructions

I currently have Palm Desktop on one computer and I have synced my phone (TREO 755p-Verizon) to it. I now have all the data on my phone. I now want to install Palm Desktop on my laptop instead. I have installed the program using the CD on the laptop. What do I need to do to move the data to the laptop? Can I just reverse sync my phone...that is, transfer the data from the phone to the desktop? It doesn't seem to let me do that.
What other way is there? Should I transfer the user file from the palm installation on the other computer? I tried to find an answer somewhere but, alas, no luck.
Would appreciate anyone helping me transfer this from one computer to another.
Many thanks.
Gary
Post relates to: Treo 755p (Verizon)

Hello aminoff and welcome to the Palm forums.
You write:
I currently have Palm Desktop on one computer and I have synced my phone (TREO 755p-Verizon) to it. I now have all the data on my phone. I now want to install Palm Desktop on my laptop instead. I have installed the program using the CD on the laptop. What do I need to do to move the data to the laptop? Can I just reverse sync my phone...that is, transfer the data from the phone to the desktop? It doesn't seem to let me do that.
I would back up the data on your Treo to a miniSD card using the free NVBackup application. Then I would install the Palm Desktop software on your laptop. Next HotSync the Treo with the laptop. When prompted, select the option to create an account on this computer. That will load all the data from your Treo onto the new computer.
What other way is there? Should I transfer the user file from the palm installation on the other computer? I tried to find an answer somewhere but, alas, no luck.
The other option, would be to uninstall Palm Desktop on the laptop if it is currently installed. Then, quit the HotSync Manager on the older computer and copy the entire Palm application folder (c:\program files\palm) from the computer to the laptop (c:\program files\palm). Then reinstall the Palm Desktop software. This time the installer will find the copied Palm application folder and upgrade it. Your data will remain intact.
Alan G
Post relates to: Treo 755p (Sprint)

How to reinstall Palm desktop for Windows without losing all my desktop data

I use a Palm T|X and Windows XP Pro. I was using Palm Desktop 4.x but decided to upgrade to the latest version. 6.2.2. I have had a lot of problems since then, HotSync does not work properly with CalorieKing and Palm Desktop complains about "switching users" each time I try to open Contacts.
I want to uninstall Palm Desktop 6.x and reinstall Palm Desktop 4.x. I know that my data will be safe if after the new install I tell HotSYnc to have the handheld overright the deaktop. However, what about the programs? Will they also get transferred from the Palm back to the desktop? Will the conduits be set up correctly for Documents to Go, CalorieKing and my other applications, or will I have to reinstall them?
Post relates to:

The programs are still in place, but how does the "new" copy of Palm desktop know they are there? Also, there are copies of the programs that are installed only on the Palm but not the Windows machines in one of the Palm desktop folders that use used to restore data to the Palm T|X. How do I save that data, without having to install all those programs yet again, even though they already exist on the palm?.
Post relates to:

Expense program missing in Palm Desktop 4.1.4e

I have a Zire 31 and the Palm Desktop 4.1.4 (original installation CD). I now have installed the upgrade Palm Desktop 4.1.4e and I do not have the "Expense" program on my Palm Desktop.
Why is it missing from my home computer (WinXP Pro)?
I want to use the "Expense" program on my Palm Desktop.
Vincent
Post relates to: Zire 31

Unfortunately, the Expense program was removed from newer versions of Palm Destkop..
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

WOES: iSync, Palm Pilot, iCal, Missing Sync, Palm Desktop, Ericsson Phone

Here's my situation, I've been a long time Palm user, and fairly recently (within a year) a new Mac user. I've always used the Palm Desktop on my PC in the past. I've had a Palm Vx for years, and fairly recently (within a year) I bought a Palm Zire 72 and a Sony Ericsson S170a cell phone. I also have an iPod Photo.
I really would like to sync up my address book, calendars, memos, maybe even photos, with all my devices. I tried using iSync, but nothing seam to work right, so I tried a million things, now everything is messed up.
For right now, I'm just trying to get my Palm Pilot, the Mac, and the Phone to have all the same calendar events (w the correect times, alarms, colors, and groups).
I'm really frustrated with trying to get the mac's iCal, the palm pilot, the phone to all have the same calendar info. I really like iCal, and the mac address book, and how well it works with the mail app. As well as subscribing to shared iCals. Especially the holiday ones! I use to have to enter all that info by hand, and have them "other" repeater. The Palm Desktop software's calendar and address book is pretty clunky compared to the Mac apps, or even the Palm Desktop for the PC. But everything is messed up now. I even tried the "missing sync" software and it messed it up even worse.
Several of my cal events are now GONE from iCal, my Palm Pilot, and my Phone! Many of them have duplicates, some have wrong times. Some have right groups, some don't. The ones that do have right groups, don't have any colors applied to them. If I create certain calendars on the mac and sync with the palm, the groups do not come over. If I create them on the Palm, the groups don't come over on the mac. Getting the colors/groups to match, and all 3 items to sync all at once is a nightmare as well. There were a million conflicts, and chose the correct ones, but some of them would NOT let me pick the one I wanted, it would just keep on saying "conflict".
What would AT LEAST get me back to the original info on the Palm and the Mac would be to restore from my Palm Desktop software, but I can't get to that because it looks like the missing sync software has messed the conduit/hot sync manager up. I can no longer get to my Palm Desktop condiut settings. I'd re-install the palm software to get it back, but I will probably loose all the data stored in Palm Desktop. This is the ONLY place that has the correct info right now. I'm varry warry about loosing that information. I use to have the PC copy, and the Palm Copy, and it was all right. The Palm Desktop has an import/export feature, but it doesn't seam to carry all the info (like notes attatched to cal events).
Also, has anyone tried to RESTORE a Palm Pilot not using the Palm Desktop software? When I had to reset my Palm, I tried using iSync or even missing sync to get all my apps, settings, calendars, address books, everything, but it never put the info back on the Palm. This info was always restored with Palm Desktop.
And let's just say I DO get back all my calendar items back into the Palm, and the Palm Desktop software up and running correctly. What is the proper way to do what I was trying to do in the begining? Which was "just have my Palm Pilot, the Mac, and the Phone to have all the same calendar events (w the right times, alarms, colors, and groups)." I don't seam to have too many problems with contacts. Except work/home fields seam to swap all the time.
What I'm running:
G4 PowerMac w/ Mac OS X Tiger (10.4.3)
Palm Pilot Zire 72s (Palm Software v5.2.8)
Missing Sync (v5.0.3)
Palm Desktop Mac (v4.2.1)
Sony Ericsson S170a Cell Phone
iPod Photo 60GB
G4 PowerMac Mac OS X (10.4.3) Palm Pilot Zire 72s (Palm Software v5.2.8), Missing Sync (v5.0.3), Palm Desktop Mac (v4.2.1), Sony

Where to start? Maybe with some background about the synchronization process.
What Apple hasn't explained outside of the developer community is that you are not actually synchronizing applications [like iCal or the Address Book] or servers [like .Mac] or devices [like your mobile handset or a Palm organizer] when you initiate a synchronization. What you are really doing is triggering an interaction with one or more of these and the SyncServices engine, which maintains what is termed the 'truth database'—or simply, the 'truth'—to which is pushed, or from which is pulled, the current state of data maintained in fields and records for one or more specific data types. Because of the way this process works, it is not necessary to have all synchronized devices available or attached when a synchronization event occurs.
You can synchronize your SONY Ericsson S710a, a process which exchanges the most current data maintained in the truth with it, and hours later, plug in your iPod, an action which will trigger iTunes to pull the latest data from the truth and write it to the iPod, updating your contact and calendaring records. The same is true for other applications, servers and devices.
While it all seems clumsy and confusing, it is actually a huge step forward in making synchronization nearly automatic, almost transparent, and virtually mistake proof. It's clear that there is some distance to go before those objectives are achieved, but SyncServices is actually a huge improvement over the prior synchronization technology in iSync 1.5 and earlier.
That said, there are bugs in SyncServices, and in the applications written by several developers to take advantage of it, along with issues in at least iCal, and probably the Address Book, that complicate what you are trying to achieve. It's possible to do, and once working, should work nearly flawlessly. But, it takes some planning to get there.
First, a word about backing up your data. It's a good idea to periodically back up contact and calendaring records using the facilities built into iCal and the Address Book which appear in the File menu of each application. These options make easily restorable local snapshots of your data. Should something go terribly wrong with a synchronization event, you can immediately restore your iCal or Address Book data from these files. In addition, it's a good idea to have a more comprehensive backup plan in place, using Backup and .Mac, Backup and rewritable media, and so on.
To synchronize photos, music and other media files, you'll need to use the Missing Sync for Palm OS. iSync just does not support anything beyond contact, calendaring and task data. To begin the process, you should simplify your device pool, initially concentrating only on getting a complete, accurate set of contact, event and task records pushed to the truth from the Address Book and iCal, and onto your Palm.
You will have to take an inventory of where the best records reside, and insure that you get them into iCal and the Address Book before attempting to synchronize your Palm, because to do it properly, initially, you will have to overwrite the data on your Palm, replacing it with records from iCal and the Address Book. If you're going to edit them by making additions, changes and deletions, perform all of those in iCal and the Address Book until you have synchronized your Palm device or devices with them. Backup before performing the initial synchronization, and be sure to overwrite each Palm device the first time.
If you want a historic snapshot of the data on either Palm device before doing this, first follow the instructions provided by Mark/Space to use the standard Palm conduits instead of Mark/Space Contacts, Events and Tasks, and be sure to set each Palm conduit to Palm overwrites handheld in order to transfer the data from your Palm Vx and Zire 72 to the Palm Desktop. Once there, those records can be exported as vCard and vCal files, and easily imported into the Address Book and iCal if you wish to do that. Edit them as you see fit, once they have been transfered. If you elect to do that, you must thereafter turn off these Palm conduits and reconfigure the Missing Sync to use the Mark/Space conduits, again choosing to have your computer replace the contents on each Palm device on the first synchronization.
Once you've achieved a 'balance' with the records in iCal, the Address Book and your handheld organizers, you can reset the records on your mobile handset. iSync alone performs this function, and later synchronization events with your SONY Ericsson S710a will always be manually triggered, and performed using iSync, not the Missing Sync. Reset once, and subsequently synchronize.
Anything else you want to add to the mix—.Mac Sync, for example—you can then add, initially performing a reset of your .Mac data, then subsequently synchronizing.
Synchronization of your iPod is handled by iTunes and only pulls data from the truth, so it need not be reset, as it cannot write changes to the truth which would adversely affect your other devices.

Upgraded to Desktop 6.2.2, now 755P crashes

I've been a happy treo user for years. A few days ago, I had a problem.
I upgraded Palm Desktop to 6.2.2 and synched my 755P. Somewhere in the process (it might have been from the download page), I got a message that some programs might be incompatible. I decided to risk it, because I trust Palm.
My beloved 755P now manifests 2 highly undesirable characteristics:
1) Whenever I try to "FIND" anything (white button + magnifying glass), it crashes and restarts.
2) On several occasions, in the midst of a call (or even while it's idly sitting on my desk, as happened just a moment ago!!!), the 755P crashes and restarts.
Neither of these behaviours took place before the upgrade. My 755P is my constant companion. It has become untrustworthy. Help, please...ASAP.
Post relates to: Treo 755p (Sprint)

jzehr39158 wrote:
Hoping you can help me again.
I followed the instructions to install the correct version of Palm Desktop (Version 4.14 for XP) after having first deleted the registry entries and the program (using Add/Remove Programs).
Now my problem is this: upon first synching thePalm, it gets as far as "Synchronizing Calendar"...and no farther. The HotSynch Progress window has said the same thing for 10 minutes now. Actually, this is the second time this has happened. After the first time, I repeated the uninstall process/deletion of registry entries, reinstalled the softward, and BOOM...the same result.
Any idea why this might be happening and how to correct it?
Thanks in advance for your generous assistance.
Post relates to: Treo 755p (Sprint)
I responded with the suggestion "the best version is the one on your installation disk". You've now chosen 4.1.4?
That isn't the version on your disk. I gave you a link to 4.2!
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Desktop Conflict with Vista

I use Windows Vista Home Premium, and I have installed Palm Desktop 6.2 to be used with a Tungsten E2. Problem is that I get an AppCrash error message for the program Windows Media Player when the Palm Desktop software is installed on my computer. About every hour or so, I get the following error message that reads as follows:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: PalmUSBDirect.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 40c81674
Exception Code: c0000005
Exception Offset: 04834028
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ee0c
Additional Information 2: 0f3137665bbf0bb676c8a16f3fa76e52
Additional Information 3: 1eff
Additional Information 4: 719ef9a8ab079fcb5b3b21da22d4fa30
I have deleted the Palm Desktop software from my computer, then deleted the Palm folder under Program files, and finally restarted my computer. After this the error messages stop.
I have then reinstalled the Palm Desktop software onto my computer and the AppCrash error messages for Windows Media Player then come back. Very annoying.
So far as I can tell, the Desktop software syncs fine, using Outlook program as its source.
Anyone else have this problem? Is there a glitch with the Palm Desktop software as it is used in computers with the Windows Vista OS?
Any help would be appreciated.
Peter
Post relates to: Tungsten E2

Try a clean uninstall of Palm desktop and see if that may correct the issue.
Here are the clean uninstall instructions for Vista.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your palm desktop from the CD and do a hotsync. If it asks
you for a username and you synced your device before, put in 'test" if you
did not sync before create a hotsync name.
Post relates to: Palm i705

Want to upgrade palm desktop 4.1 to 4.2.1 revD - I am now on Tiger 10.4.2

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