WCS login

Hi
I there a way to verify WCS admin/lobby admin user with Windows AD?
We do the auth of the clients with 802.1x/certificate on computer accounts in AD today
Mike

Hi ,
That can be configured.
Some reference documents:
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_tech_note09186a0080851f7c.shtml#topic6
http://www.cisco.com/en/US/customer/docs/wireless/wcs/7.0/configuration/guide/7_0admin.html#wp1064100
The WCS can be configured for RADIUS or TACACS+ to the AAA server.If using Cisco ACS as AAA server, you can then have the users defined on ACS internal database or have ACS to use external database/AD for authentication.
HTH,
Alex

Similar Messages

Change WCS login HTTPS certificate

Hi
Anyone know how to make a cert request for the WCS login page - and thereafter install a new certificate?
Any documentations or guides that you can refer to?
I'm running version 7.0.220.0 on a Windows 2003 R2 svr.
Best Regards,
Steffen.

Thank you - allready looked at that post, but I was looking for some documentation, i won't help me just to look at some files

Certificate problem (webauth and WLC/WCS login pages)

Hello,
When I try to web in to the WCS or the WLC controls I get a message saying that the certificate could not be verified. I can add it into the trusted CA on IE6 but the message will still pop up anyway. It also says "The name on the security certificate is invalid or does not match the name of the site".
This problem is also happening for the WebAuth login page. This is more critical for me, as we have two WLANs which require WebAuth. When the clients use IE6 or Firefox it's not an issue, but when using IE7 it seems to randomly drop their connection due to the certificate being viewed as 'invalid' by the browser, forcing them to reauthenticate. I need to get this figured out and resolved so that the wireless webauth network is more reliable - I can't expect people to not upgrade to IE7.
Has anyone managed to get through this problem without purchasing a valid certificate from a CA like Verisign? Let me know please!
Thanks,
Jeff
P.S. My WCS is version 4.0.97.0 and I just upgraded my WLCs to 4.0.217.0 with plans to upgrade to the new 4.1.171.0 in the next week.

Recieved this from TAC which may play into your issue.
The description of the Microsoft post-login bug is as follows but we have the code with this fix in the attached:
There is known bug filed with Microsoft in reference to the tag. There
is also one with Netscape. The work-around is below:
The Pragma statement fails in IE because of the way IE caches files.
There is a 64K buffer that must be filled before a page is cached in
IE. The problem is that the vast majority of the pages using the Pragma
statement put it between the HEAD tags.
The HEAD loads and the Pragma comes into play. The browser gets the go
ahead to not cache the page, however there is not yet a page to not
cache. Since the page hasn't filled the 64K buffer, there's no page so
the Pragma is ignored. Thus...the page is cached.
The solution is to play to the buffer. If you're really serious about
the Pragma working, place another set of HEAD tags at the bottom of the
document, before the end HTML tag and re-enter the Pragma. This is a
suggestion straight from Microsoft Support. The page would look like
this:
Text in the Browser Window

Issue while installing WCS using omii.ini: Database ping failed

Hi,
I am trying to install WCS on local linux VM. I am following the document 'Oracle WebCenter Sites: Installing on Oracle WebLogic Application Server".
Following are the things I have been able to do successfully:
Install Oracle DB, create a database and then create a user for this database
Install WebLogic server, create domain, create admin server, managed server, and finally create a datasource. THe datasource connection to the DB created in step 1 above is successfull.
I downloaded the WCS installer from Oracle Website 'WebCenterSites_11.1.1.6_bp1'. I am installing using silent installer using omii.ini file.
During installation, on receiving the prompt to install CS and CAS applications, I installed them successfully via WebLogic console.
I tested the URL 'http://localhost:7001/cs/HelloCS' and it showed me the Oracle WCS 11g page.
Now, when I go back to the wcs installation terminal and hit Enter, it gives following error:
[2013-07-11 01:32:21.861][CS.INSTALL][INFO] 1. If your platform requires you to manually deploy the Sites application, deploy Sites now. Otherwise, continue with step 2 2. Restart your application server. 3. Test the URL http:////HelloCS to see if application is deployed successfully 4. If the test is successful, press ENTER. URL http://localhost:7001/cs/HelloCS [2013-07-11 01:41:16.841][CS.INSTALL][INFO] CSSetupEngine.testConnectionAction: Testing user configuration and database connectivity. [2013-07-11 01:41:17.118][CS.INSTALL][INFO] CSSetupEngine.postURL: PostURL success for http://localhost:7001/cs/HelloCS [2013-07-11 01:41:17.118][CS.INSTALL][INFO] CSSetupEngine.testConnectionAction: Web Server and Application Server Configuration test finished successfully. [2013-07-11 01:41:17.118][CS.INSTALL][INFO] CSSetupEngine.testConnectionAction: Attempting to Ping the Database. [2013-07-11 01:41:17.459][CS.INSTALL][ERROR] CSSetupEngine.doPing: Database Ping Failed. Make sure your application server and web server are running. Response received = HTTP/1.1 200 OK HOST_SERVICE: FutureTenseContentServer:11.1.1.6.1 Transfer-Encoding: chunked Date: Wed, 10 Jul 2013 20:11:17 GMT Set-Cookie: JSESSIONID=vpMNRd1Fwb1NJyb5NH1pXx5dfmPhzzyJL2S3yYry3FwQqL8hFVJ6!1994306862; path=/; HttpOnly Content-Type: text/html; charset=UTF-8 X-Powered-By: Servlet/2.5 JSP/2.1 [2013-07-11 01:41:17.459][CS.INSTALL][ERROR] CSSetupEngine.doPing: Database Ping Failed. Make sure your application server and web server are running. Response received = HTTP/1.1 200 OK HOST_SERVICE: FutureTenseContentServer:11.1.1.6.1 Transfer-Encoding: chunked Date: Wed, 10 Jul 2013 20:11:17 GMT Set-Cookie: JSESSIONID=vpMNRd1Fwb1NJyb5NH1pXx5dfmPhzzyJL2S3yYry3FwQqL8hFVJ6!1994306862; path=/; HttpOnly Content-Type: text/html; charset=UTF-8 X-Powered-By: Servlet/2.5 JSP/2.1 [2013-07-11 01:41:17.460][CS.INSTALL][ERROR] CSSetupEngine.testConnectionAction: Database Ping was attempted with WCSDataSource as the DSN. The URL that was passed in = http://localhost:7001/cs/CatalogManager. Please Check your connection and property files settings. [2013-07-11 01:41:17.460][CS.INSTALL][ERROR] CSSetupEngine.testConnectionAction: Install was unable to ping the database. Installation has halted. [2013-07-11 01:41:17.461][CS.INSTALL][ERROR] Worker.run. Install failed. Please check log file. Click Yes to modify your install choices and re-try install. Click No to terminate application.
It looks like DB ping is getting failed.
But I am not sure how to resolve this error.
Please help. I am pasting the content of my bea_omii.ini file that I have used. (Please view as HTML, as formatting is getting lost on this page.)
Do let me know if any other information is required from my end.
bea_omii.ini:
#ContentServer install properties #Thu Apr 17 12:03:27 IST 2008 # Content Server Information # Specify the directory where you want to install Content Server i.e on windows C\:/csinstall on unix /opt/csinstall CSInstallDirectory=/home/oracle/WCS # Path to the Shared Directory i.e on windows C\:/csinstall/Shared on unix /opt/csinstall/Shared CSInstallSharedDirectory=/home/oracle/WCS/Shared # For delivery installation set Development to false Development=true # CSInstallType single/upgrade/cluster default is single only needed for upgrade or cluster #CSInstallType=single # This is to select APPSERVER Note: PORTALSERVER is not supported CSInstallPlatformType=APPSERVER # Set the application/portal server you want to install # Possible options are: wls92 for ( weblogic server), websphere60 (for webshpere), tomcat5 (for tomcat) CSInstallAppServerType=wls92 # Set the path to the server directory ex. For weblogic, on windows CSInstallAppServerPath=C\:\\bea\\wlserver_10.3 # on unix CSInstallAppServerPath=/u01/software/bea/wlserver_10.3 CSInstallAppServerPath=/home/oracle/Oracle/Middleware/wlserver_10.3 # [WEBLOGIC ONLY] Set the path to the weblogic domain i.e. on windows CSInstallWLDomainPath=C\:/bea/user_projects/domains/base_domain # on unix CSInstallWLDomainPath=/u01/software/bea/user_projects/domains/base_domain CSInstallWLDomainPath=/home/oracle/Oracle/Middleware/user_projects/domains/WCSDomain # [WEBLOGIC ONLY] Set the weblogic domain name i.e. base_domain name from path C\:/bea/user_projects/domains/base_domain CSInstallAdminDomainName=WCSDomain # Option for manual deployment (Should always be set to true) CSInstallbManual=true #Manual deployment needs to set the path where installer has to explode the war CSManualDeployPath=/home/oracle/WCS/deployment # Set the context path for your web application for example /cs/ sCgiPath=/cs/ # Set the database type Possible options #CSInstallDatabaseType= [SQL Server, DB2, Oracle10] CSInstallDatabaseType=Oracle10 # Set the data source name CSInstallDBDSN=WCSDataSource # By default it is installed as a primary cluster member. To install as cluster member make CSInstallType=cluster. CSInstallType=single #WEM installation IsWEMInstall=TRUE #hostname where cs is installed CASHostName=localhost # port number of cs installation CASPortNumber=7003 #Server HostName of internally accessible CAS CASHostNameLocal=localhost #Server PortNumber of internally accessible CAS CASPortNumberLocal=7003 #Server HostName where CAS is actually deployed CASHostNameActual=localhost # Select the default logger name (possible values com.fatwire.cs.core.logging.StandardLog, com.fatwire.cs.core.logging.TraditionalLog # com.fatwire.cs.core.logging.StandardTraditionalLog , org.apache.commons.logging.impl.Log4JLogger LoggerName=org.apache.commons.logging.impl.Log4JLogger # Set the host name where the application will be running CSInstallWebServerAddress=localhost # Set the port number where the application will be running CSInstallWebServerPort=7001 # Set this property to true if you are installing Spark CSInstallSpark=false # Sample Sites Information # Set this true if you want to install Avisports sample site. Avisports=true # CS-Direct and CS-Direct Advantage properties. Please don't touch them ContentCentre=true CatalogCentre=true # Set this true if you want to install CS Engage otherwise false MarketingStudio=true # Set this to true if you want to install Commerce Connectors CommerceConnector=true # Set this to true to install Structure and Navigation for FS2 this is only installed if this is development mode FSCore=true # Set this to true to install Engage Extensions for Structure and Navigation. This depends on Development and FSCore FSEngageCore=true # Set this to true to install Store Schema. This depends on Development and FSCore FSStoreSchema=true # Set this to true to install Engage Extensions for Store Schema. This depends on Development, CommereceConnector and FSEngageCore FSEngageStoreSchema=true # Set this to true to install Document Schema. This depends on Development and FSCore FSDocSchema=true # Set this to true to install Sample Visitors. This depends on Development and FSCore FSLocalUser=true # Set this to true to install Pretty URL Package. This depends on Development and FSCore FSPrettyURL=true # Set this to true to install Store Demo Data. This depends on Development and FSStoreSchema FSStoreDemoData=true # Set this to true to install Document Demo Data. This depends on Development and FSDocSchema FSDocDemoData=true # Set this to true to install Engage Store Data. This depends on Development,FSStoreDemoData,FSEngageStoreSchema and FSStoreSchema FSEngageStoreDemoData=true # If you want to install First Site II Site View set it true otherwise false. This depends on Development and FSStoreSchema FSSiteView=true # Set this to true to install Analytics. This depends on Development,FSCore,FSEngageCore,FSStoreSchema,CommerceConnector and CatalogCentre FSAnalytics=true # Set this to true to install Legacy (core) asset types (Article, Linkset). This depends on Development and ContentCentre CCSampleAssets=true # Set this to true to install Burlington Financial asset types. This depends on Development and ContentCentre CCSampleAssetsBF=true # Set this to true to install Engage and Analytics extensions for Burlington Financial. This depends on Development,MarketingStudio and ContentCentre MSSampleAssetsBF=true # Set this to true to install HelloAssetWorld asset types. This depends on Development and ContentCentre CCSampleAssetsHW=true # Set this to true to install GE Lighting asset types. This depends on Development and ContentCentre CatCSampleAssets=true # Set this to true to install Hello World sample site. This depends on Development and ContentCentre CCSampleSiteHW=true # Set this to true to install Burlington Financial sample site. This depends on CCSampleAssets and CCSampleAssetsBF CCSampleSiteBF=true # Set this to true to install Burlington Financial Extensions sample site. MSSampleSiteBF=true # Set this to true to install GE Lighting sample site. MSSampleSiteGE=true # Spark sample site components # Set this to true to install Document Management sample asset types DMSampleAssets=false # Set this to true to install Content Management sample asset types WCMSampleAssets=false # Set this to true to install Base Components SparkSampleSite=false # Set this to true to install Sample Data SparkSampleData=false # Set this to true to install Sample Portlets. Set this true if this is a portal server SparkSamplePortlets=false

Thanks for your reply Yct.
I got the ping issue resolved today, there was an issue in the data source. Finally I was able to complete the installation successfully.
But there is one more issue now. After completing the installation, I am trying to access the URL to get to the WCS login page, but with no success.
Below, I am mentioning few URLs that I tried, and the outcome:
http://localhost:7001/cs/HelloCS , This URL gives me a page with some static content messages like 'Welcome to Oracle WebCenter Sites 11gR1'. Then there are some text lines in blue color. I think this page is working as expected.
http://localhost:7001/cs/login , this URL automatically gets redirected to the URL 'http://localhost:7003/cas/login?service=http%3A%2F%2Flocalhost%3A7001%2Fcs%2Fwem%2Ffatwire%2Fwem%2FWelcome' and I get an error message 'Firefox can't establish a connection to the server at localhost:7003.'
http://localhost:7001/cas/login, this takes me to login page, where when I enter fwadmin@xceladmin credentials, I am taken to JASIG Central Authentication Service page, which is again static, and I can't do anything on this page
http://localhost:7001/cs/Satellite?c=Page&cid=1327351719456&pagename=avisports%2FPage%2FHomeLayout1 , this takes me to the Avisports site, which is functional
http://localhost:7001/cs/Satellite?c=Page&childpagename=FirstSiteII%2FFSIILayout&cid=1124747609916&pagename=FSIIWrapper, this takes me to he FirstSit page, which is again functional
Issue: I am not getting the main login page, where I would get 3 sites(Avisports/FirstsiteII) in the dropdown.
Looks like there is something wrong going on.
Following I am pasting my omii.ini file, if it helps:
#ContentServer install properties
#Thu Apr 17 12:03:27 IST 2008
# Content Server Information
# Specify the directory where you want to install Content Server i.e on windows C\:/csinstall on unix /opt/csinstall
CSInstallDirectory=/home/oracle/WCS
# Path to the Shared Directory i.e on windows C\:/csinstall/Shared on unix /opt/csinstall/Shared
CSInstallSharedDirectory=/home/oracle/WCS/Shared
# For delivery installation set Development to false
Development=true
# CSInstallType single/upgrade/cluster default is single only needed for upgrade or cluster
#CSInstallType=single
# This is to select APPSERVER Note: PORTALSERVER is not supported
CSInstallPlatformType=APPSERVER
# Set the application/portal server you want to install
# Possible options are: wls92 for ( weblogic server), websphere60 (for webshpere), tomcat5 (for tomcat)
CSInstallAppServerType=wls92
# Set the path to the server directory ex. For weblogic, on windows CSInstallAppServerPath=C\:\\bea\\wlserver_10.3
# on unix CSInstallAppServerPath=/u01/software/bea/wlserver_10.3
CSInstallAppServerPath=/home/oracle/Oracle/Middleware/wlserver_10.3
# [WEBLOGIC ONLY] Set the path to the weblogic domain i.e. on windows CSInstallWLDomainPath=C\:/bea/user_projects/domains/base_domain
# on unix CSInstallWLDomainPath=/u01/software/bea/user_projects/domains/base_domain
CSInstallWLDomainPath=/home/oracle/Oracle/Middleware/user_projects/domains/WCSDomain
# [WEBLOGIC ONLY] Set the weblogic domain name i.e. base_domain name from path C\:/bea/user_projects/domains/base_domain
CSInstallAdminDomainName=WCSDomain
# Option for manual deployment (Should always be set to true)
CSInstallbManual=true
#Manual deployment needs to set the path where installer has to explode the war
CSManualDeployPath=/home/oracle/WCS/deployment
# Set the context path for your web application for example /cs/
sCgiPath=/cs/
# Set the database type Possible options
#CSInstallDatabaseType= [SQL Server, DB2, Oracle10]
CSInstallDatabaseType=Oracle10
# Set the data source name
CSInstallDBDSN=WCSDataSource
# By default it is installed as a primary cluster member. To install as cluster member make CSInstallType=cluster.
CSInstallType=single
#WEM installation
IsWEMInstall=TRUE
#hostname where cs is installed
CASHostName=localhost
# port number of cs installation
CASPortNumber=7003
#Server HostName of internally accessible CAS
CASHostNameLocal=localhost
#Server PortNumber of internally accessible CAS
CASPortNumberLocal=7003
#Server HostName where CAS is actually deployed
CASHostNameActual=localhost
# Select the default logger name (possible values com.fatwire.cs.core.logging.StandardLog, com.fatwire.cs.core.logging.TraditionalLog
# com.fatwire.cs.core.logging.StandardTraditionalLog , org.apache.commons.logging.impl.Log4JLogger
LoggerName=org.apache.commons.logging.impl.Log4JLogger
# Set the host name where the application will be running
CSInstallWebServerAddress=localhost
# Set the port number where the application will be running
CSInstallWebServerPort=7001
# Set this property to true if you are installing Spark
CSInstallSpark=false
# Sample Sites Information
# Set this true if you want to install Avisports sample site.
Avisports=true
# CS-Direct and CS-Direct Advantage properties. Please don't touch them
ContentCentre=true
CatalogCentre=true
# Set this true if you want to install CS Engage otherwise false
MarketingStudio=true
# Set this to true if you want to install Commerce Connectors
CommerceConnector=true
# Set this to true to install Structure and Navigation for FS2 this is only installed if this is development mode
FSCore=true
# Set this to true to install Engage Extensions for Structure and Navigation. This depends on Development and FSCore
FSEngageCore=true
# Set this to true to install Store Schema. This depends on Development and FSCore
FSStoreSchema=true
# Set this to true to install Engage Extensions for Store Schema. This depends on Development, CommereceConnector and FSEngageCore
FSEngageStoreSchema=true
# Set this to true to install Document Schema. This depends on Development and FSCore
FSDocSchema=true
# Set this to true to install Sample Visitors. This depends on Development and FSCore
FSLocalUser=true
# Set this to true to install Pretty URL Package. This depends on Development and FSCore
FSPrettyURL=true
# Set this to true to install Store Demo Data. This depends on Development and FSStoreSchema
FSStoreDemoData=true
# Set this to true to install Document Demo Data. This depends on Development and FSDocSchema
FSDocDemoData=true
# Set this to true to install Engage Store Data. This depends on Development,FSStoreDemoData,FSEngageStoreSchema and FSStoreSchema
FSEngageStoreDemoData=true
# If you want to install First Site II Site View set it true otherwise false. This depends on Development and FSStoreSchema
FSSiteView=true
# Set this to true to install Analytics. This depends on Development,FSCore,FSEngageCore,FSStoreSchema,CommerceConnector and CatalogCentre
FSAnalytics=true
# Set this to true to install Legacy (core) asset types (Article, Linkset). This depends on Development and ContentCentre
CCSampleAssets=true
# Set this to true to install Burlington Financial asset types. This depends on Development and ContentCentre
CCSampleAssetsBF=true
# Set this to true to install Engage and Analytics extensions for Burlington Financial. This depends on Development,MarketingStudio and ContentCentre
MSSampleAssetsBF=true
# Set this to true to install HelloAssetWorld asset types. This depends on Development and ContentCentre
CCSampleAssetsHW=true
# Set this to true to install GE Lighting asset types. This depends on Development and ContentCentre
CatCSampleAssets=true
# Set this to true to install Hello World sample site. This depends on Development and ContentCentre
CCSampleSiteHW=true
# Set this to true to install Burlington Financial sample site. This depends on CCSampleAssets and CCSampleAssetsBF
CCSampleSiteBF=true
# Set this to true to install Burlington Financial Extensions sample site.
MSSampleSiteBF=true
# Set this to true to install GE Lighting sample site.
MSSampleSiteGE=true
# Spark sample site components
# Set this to true to install Document Management sample asset types
DMSampleAssets=false
# Set this to true to install Content Management sample asset types
WCMSampleAssets=false
# Set this to true to install Base Components
SparkSampleSite=false
# Set this to true to install Sample Data
SparkSampleData=false
# Set this to true to install Sample Portlets. Set this true if this is a portal server
SparkSamplePortlets=false

WCS Lobby Ambassador Accounts

Unable to manage Guest accounts created by different WCS Lobby Ambassador user Accounts.
I have setup three Lobby Ambassador accounts in WCS. Three staff members have been given seperate usernames and passwords to WCS with Lobby Ambassador profiles to allow them to create and manage the Guest Wireless Accounts.
It was expected that they would be able to view and manange all Guest accounts, but they can only manage accounts they created. If I login as WCS admin I can then see all accounts created by each user.
We require that all three can view and manage each others accounts using their own WCS login. Is this possible as docs do not mention??

Hi Stuart,
Just to add a note to the great tips from Leo;
CSCsw42942 Bug Details
SuperUser cannot see guest users created by admin users
Symptom:
If a WCS admin user creates a guest user through controller template, a Superuser will not be able to see the guest user created.
Conditions:
wcs 5.2.110
Workaround:
the root user can see everything
Further Problem Description: Status
Fixed
Severity
3 - moderate
Last Modified
In Last 3 Days
Product
Cisco Wireless Control System
Technology
1st Found-In
5.2(110.0)
Fixed-In
5.2(122.0)
6.0(23.0)
Have a look at this good recent thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2cc01
And this good thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc3077f
Hope this helps!
Rob

WCS error COMMON-1 after login completed

Hi Expert,
I found WCS Sytem Error Page was displayed after login completed for while. How can i fix about this? Thanks
WCS System Error Page
Error(s): You must correct following error(s) before proceeding: Error:COMMON-1: Some unexpected internal error has occured. If the problem presist please report to the Tech Support. Error:Detail: Cannot open connection

Just a heads up to anyone else that might do this... it took about 5 to 10 minutes for the 'StopWCS' process to complete.
We run Version 7.0.172.0 on a Windows Server 2003 VM.
We initially tried restarting the service from Windows Services (services.msc) - made no difference - had to run the stopWCS and startWCS programs in the installation folder.
NOTE: after launching the exe from the program files\WCSxxx\bin\ folder - it took a few moments and a Java console window appeared. It then spewed out the following over the space of 5 to 10 minutes...
"Stopping Health Monitor...
Waiting for shutdown to complete.
Health Monitor successfully shutdown.
Stopping WCS server
WCS server successfully shutdown.
Waiting for shutdown to complete.
Shutting down database server ...
Database server successfully shutdown.
Apache server is stopped.
WCS successfully shutdown."
The startup process was much quicker... taking no more than 5 minutes if that.
Again, after launching the exe from windows explorer - it took a little while for the java window to appear - it then quite quickly (compared with shutdown) produced the following output.
"Starting WCS
This may take a few minutes...
Starting Apache...
Starting Apache server ...
Apache server is running.
WCS started successfully."
And yeah - it resolved the issue for us too - many thanks.

GUEST Account Time Triggering after first login In WCS

Hi,
I just need to know that is WCS capable of creating guest account in a way that the starting time line can be triggered after first login
Thanks

Hi,
I just need to know that is WCS capable of creating guest account in a way that the starting time line can be triggered after first login
Thanks

Login Issues to WCS

Hi,
I did some modifications to password policy settings on the Cisco WCS and after logging out i am not able to login back with any of the credentials, not even root.
Can anyone let me know if there is any other way to revert the settings back so that i can get access.
Thanks & regards
SureshV

Here is a little bit more of a step by step ..
http://www.my80211.com/home/2010/6/16/cisco-wcs-root-user-password-reset-windows.html
BTW Hi Nigel! +5

Cisco WCS Server unable to login

Hi ,
I have a Cisco WCS 4.x Server installed on Windows Server.I am not able to login to the WCS Server through Root username password. I have recover the root password through WCS password recovery procedure.After the password recovery i was able to login to the WCS and it started working with the new password.
The problem repeats everytime.I have recovered password around 4 to 5 times and after some days again the same issue means i am not able to login to the server.
I wanted to know whether the password gets expired automatically or is there any issue with the database due to which password gets reset automatically.
One thing i have observed if i change the password through recovery procedure it works for some time and again after some days i am not able to login.
Please advice me in this issue.
Thanks & Regds,
Lalit

Hi,
please do the password recovery and forward the log "wcs-0-0.log".
Lets see from the logs!!
Regards
Surendra

Crystal Reports - WCS (Web Component Server) and CMS login confusion

Hi,
I reinstalled the WCS after trying to restart the various servers/services for Crystal and having the Event ID 34400:
-Original Problem-
The description for Event ID ( 34400 ) in Source ( Crystal_WebConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: assert failure in file (Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.cpp) at line 94. (false : Request failed with code 3 and error message Communication failed with all configured Web Component Servers because they are disabled or not currently running. If this problem continues, please contact the system administrator.)..
-Current Problem (after uninstalling and reinstalling WCS - yuck)-
Anyway, now I'm unable to log back into the CMS through the WCS (See screenshot: <a href="http://www.picsaway.com/view/crystalproblm-95f6e20632.jpg">http://www.picsaway.com/thumbs/crystalproblm-95f6e20632.jpg</a> )
Is it definitely the same username and password on the right box as used in the left box? I don't know what the password is (and have asked a colleague but received no response yet). The CMS is running on the same computer as the WCS so I was hoping not to have to authenicate via WindowsNT/Enterprise/LDAP (the 3 options).
So.. I'm sorry for the ramble but I've made a problem worse trying to fix it and am not sure where to go from here.
Thanks,
Hew
Edited by: staid03 on Jul 16, 2009 4:59 AM

Hi,
We're going to reinstall CR onto a different computer. Please close this thread.
Thanks.

Web clipping proxy error oracle.portal.wcs.transport.http.HttpTransportException WCS-519

When I am trying to change the url it is coming following error .
An exception has occurred : oracle.portal.wcs.transport.http.HttpTransportException WCS-519 -- HTTP Proxy Authentication failed for int.domain.co.in:8080 with authentication of type "Basic" at realm "realm1". Update your proxy login information in the Edit Defaults / Personalize page to
authenticate.
Can anybody please help me regarding this issue it is very urgent.so please

I have a similar setup on Linux boxes (MT and Infra) and having the same problem. I can add external application, also able to register Web clipping provider successfully using the external application ID.
But when I try to clip the external application. It shows me on the page "User authentication failed. Please use the following link to update the information."
And, The application.log shows in addition to WCS-514 error code 404
Raising SOAP fault code: AuthenticationFailure
I get provider Test page without any error. http://xyz.abc.com:7778/portalTools/webClipping/providers/webClipping
Your help is highly appreciated.
Thanks,
-Dhiren Desai
[email protected]

WCS Radius Authentication issue with 2008 R2 NPS

OK, so I have my MPS working. I am authenticating all sorts of Cisco devices and I can even authenticate the admin login from the WCS server. UNLESS I add more than 27 of the custom settings in the Cisco-AV-Pair that the WCS uses to define the logged in user rights. Anything after the 27th setting the login times out and the WCS denies access. I go back to 27 and it logs in fine. There are 73 settings for the default admin user.
Anyone have any ideas why this is happening or better yet, how to get around it?
I have been searching through the MS technet to see if there is a limitation built in to the NPS, but I have yet to find anything.
Thanks,
Rod

I have not gotten any other feedback and I have not been ablet to identify anything on technet about it. It will happen with any role that requires more than 27 of the Cisco-AV-Pair settings. It is working fine for stuff like the Lobby administrator logins, that require less than 5 access rules to be passed from the NPS, but that just goes to show that it is working as long as I do ot hit the 27 "line-item" limit.

Web Auth Type: Customized(downloaded) Redirect URL after login not working.

         5508WLC as anchor controller with WLC1 and WLC2 with WCS. I have 2 public ssids set up to go directly to the internet.
Everything is working as it should. I downloaded the web auth bundle from Cisco and will just use a disclaimer page and then if the user clicks on the accept button they will be redirected to our company web page, and then they can get out to the internet.
I have edited the aup.html and login.html to say what I want it to. I have 2 different login.html pages and bundle to a .tar file like the documentation says. I download it via tftp to the controller and it is successful. The disclaimer page opens up when I connect and it looks as it should. The problem is I cannot seem to get the accept button to work. It redirects to a web page but it is undefined.
   I must be missing some setting somewhere, but I just can not seem to find it. Is there any line I need to edit in the login.html files that will redirect the page.    The config on the Web Login Page Redirect URL after login is http://www.mccg.org which is our home page.
Any help will be appreciated. I cannot seem to fine very good documentation, or I am just overlooking something.
Thanks
John

Your HTML code is wrong. Attach your code if your okay with it and I can check.
Sent from Cisco Technical Support iPhone App

WCS running 7.0.172.0 crashing

We've been running WCS 7.0.172.0 since the end of last year and during that time it has crashed twice. You get to the login-page but when attempting to log in the page just keeps loading untill it times out. When checking in the server it says that the Database is down.
In order to get it up and running again the you have to first stop WCS service and then start it again. It isn't enough to just start it.
Anyone else having this problem?

I've run into similar problems with WCS 7.0.172.0. Happens every time the server admins apply patches & reboot the server without shutting down WCS cleanly first.
Once I had to uninstall, reinstall & restore my most recent snapshot to get it running again. Most recently I've been able to stop WCS completely & restart it.
This is on Windows Server 2003 R2 Std Ver SP2 on a VM.
HTH.

WCS Lobby Ambassador and Monitor User

I'm running our WCS authentication through ACS with TACACS and it's working fine. However, I currently have my Help Desk setup with a monitor user so they can login and view WCS, but this does not give them the Lobby Ambassador of course. How can I get a user to have both WCS and Lobby access with having to login with seperate user identities?

It's either admin either lobby account, you can not have both, the http pages are completly different and dont intermix.
Your solution is to have 2 users on your TACACS where one is the admin and one the lobby.
Here are the step by step config lines:
http://www.cisco.com/en/US/docs/wireless/wcs/6.0/configuration/guide/6_0admin.html#wpmkr1064288

WCS login

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