When I call I can't hear the ringing sound or the other person talking to me unless I have the headset plugged in or when I have it on speaker. Help please !

When I call I can't hear the ringing sound or the other person talking to me unless I have the headset plugged in or when I have it on speaker. Help please !

Mine does this intermittently. Occasionally after dialing the number, I can’t hear anything. I routinely have re-dial and sometimes this does not work either. Sometimes if I close all applications, including the dialer, then restart the dialer, it will work again. Sometimes I have to close all programs and restart the phone. It’s definitely frustrating.

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