When I go click on a specific "Sent" message, all the lettering on the screen fades to an opaque, an hourglass icon appears, & nothing happens.

When I open the window for all my "sent" messages and click on a specific message, nothning happens. Instead, the lettering on the list of "sent" messages fades to an opaque, and an hourglass iconn appears. When this happens, I can't even close out Thunderbird to start up again. Sometimes if I wait up to a minute or so, the message will appear. Usually, I control/alt/delete, and start all over again. This has only started happening in the past few weeks. During this same time, another problem has appeared. I use google and Youtube to watch a lot of old TV shows. Now, the Yahoo search appears, and the results include many items I don't wish to see. FYI, I use e-mail a lot, receiving and sending up to a dozen messages a day.

re'' During this same time, another problem has appeared. I use google and Youtube to watch a lot of old TV shows. Now, the Yahoo search appears,''
I presume you are refering to the Thunderbird search facility that allows you to 'Search google for', but now it says 'search Yahoo for'.
When you enter something and select 'search Yahoo for' you will see a list of icons on the left side, currently the yahoo icon is selected and at the bottom the heart icon is also red.
You can select any of those icons to change to another search engine.
select the google icon, then at the bottom on the left, look for the heart icon, it will appear white with black outline. Click on the heart icon to change it to red. This will set google as default.
Now close the search and retry, this time it should say 'Search google for'.

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I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade?

I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
MacBook Pro
15 – Inch Core 2 Duo
Processor 2.33 GHz Intel Core 2 Duo
Memory 4 GB 667 MHZ DDR2 SDRAM
Graphics ATI Radeon X1600 256 MB
Serial Number W8****W0L
Software Mac OS X Lion 10.7.5 (11G63)
Is my system capable of running the new upgrades?
<Personal Information Edited by Host>

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

How can i setup pages to automatically open when double clicked. Currently when I double click it creates cpgz file and does not open. The only way to open pages doc is to manually ask to open with pages.

Currently when I double click it creates cpgz file and does not open. The only way to open pages doc is to manually ask to open with pages.

Hi Karen,
Sounds like OS X has lost the association between Pages and its files.
Start by quitting Pages, then going to Finder.
In Finder, locate a .pages file. Click on it (once), then press command-I (eye, not one) to Get Info.
In the Info window that opens, expand the Open With section.
In this section, click on the pop-up menu and choose Pages (even if Pages is already shown).
Click the Change All button to associate all files with the .pages extension with Pages.
Close the info window.
Double click any .pages file to check that Pages will now launch and open the file.
Regards,
Barry

HT4137 i can't find my iPhone name when i right click to backup. but i see my backup folder in the mobile sync. how do i get that folder to go into itunes

i can't find my iPhone name when i right click to backup. but i see my backup folder in the mobile sync. how do i get that folder to go into itunes

"Where do I find my hundreds of dollars of downloads I have done since 2005?"
They will only be where you put them If you are doing the very basics, then they will be on your computer and they will be in your backup copy of your computer.
The itunes store is not global at all, never has been. You cannot redownload your content from another country. You can only use the countrys itunes store for the country that you are physically located.

HT3159 When I double click on IPhoto to open and look at my photos the APP store trys to open it. I never had this issue before. Why now?

I was using IPhoto looking at creating a Book when I uploaded the book for purchasing the site froze. I stopped the upload turned off computer and when I restarted the computer IPhoto dissappeared. I called Apple and the lady talked me through restoring IPhoto. She found it in the trash.It worked fine for a day or two, I uploaded more photos from Nikon camera closed IPhoto and now it won't open. The App Store trys to open it but it times out and won't connect.
When I double click on IPhoto to open and look at my photos the APP store trys to open it. I never had this issue before. What do I do?

Try dragging a photo to the desk top, highlight it and press COMMAND I this will open the info window, in the drop down menu "open with" select either preview, or other, then select iPhoto. Preview is the default.
Then click "Change All"
Hope this helps

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and geong straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and going straight to help.exe. In both cases nothing happens. How do I uninstall this program?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

When I click attach when sending an email with an attachment I get a dropdown that says "single image" or "default multiple". I choose one. Nothing happens as far as offering a choice as to what doc or photo to attach. What do i need to do?

When I click attach when sending an email with an attachment I get a dropdown that says "single image" or "default multiple". I choose one. Nothing happens as far as offering a choice as to what doc or photo to attach. I continue between the attach and attachment and still nothing .What do i need to do?

Hmmm, Permissions are messed up somewhere!?
Can you open to pic say in Preview, select All, Copy, 7 Paste into Mail?

After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).

After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).

Problem closed (although not resolved). After working with Apple support, no resolution was found. I asked for a refund of the iTunes match purchase price, which was granted. Interestingly the support tech, who was very nice if not particularly helpful from a technical point of view, spun the "resolution" of refunding my iTunes match purchase price as a positive one, here is a quote from the final email
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It is notable that I never had an issue downloading music directly purchased thru the iTunes store, the only issue that existed was downloading songs that I ripped from my CD collection and "matched".
I'm happy that I received my money back, however I wish that the iTunes Match service worked for me (I was looking forward to this service). I'm most upset at the time I wasted trying to fix this problem.
I'll now download music the old fashioned way: syncing with iTunes directly.

I installed an update of firefox this morning and now it won't open. I have tried to remove it and re-install it and although the icon remains, nothing happens when I click on it.

I was prompted to install an update this morning which I did. After that, Firefox will not open at all. I click the icon and nothing happens. I tried uninstalling it and then re-installing it with no results.
== This happened ==
Every time Firefox opened
== I installed an update this morning. ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Hello Floyd.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

TS3276 im clicking on my email icon and nothing happens how do i fx this

WHwn I click on my email icon nothing happens and I cant get my email. How do i fix this?

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

I just upgraded to yosemite, now gimp is not opening. i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening. i click on the icon and nothing happens.

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I install iCloud on PC Windows 7. Click on ICloud icon and nothing happens. ¿any idea?

I have an Iphone 4 and Mac at home.
My workplace computer is a PC.
I need to run iCloud on PC por sync contacts, email, etc.
I have intall iCloud an try to launch it. Any time I click on iCloud icon, it does nothing.
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kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

HT4798 So, i logged off and click the arrow-in-a-circle, but no pop-up appeared, nothing happened really. How do i proceed?

So, i logged off and click the arrow-in-a-circle, but no pop-up appeared, nothing happened really. How do i proceed?
I forgot my admin password. Searched for answers but nothing helped. Using apple id to change the password hasn't helped either because nothing happens when i click where i should

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Premiere Elements 13 won't launch in Windows 8.1 (Click the icon and nothing happens)

I'm running the trial version of Premiere Elements 13 on Windows 8.1 64-bit. It's a brand new PC built for video editing. Everything worked perfectly for about a week and all of a sudden I'm unable to start the program. I click the icon and nothing happens. No splash screen, no error code, no spinning circle cursor.
I have the latest video card drivers for my graphics card.
I've tried uninstalling the program, removed every last Adobe file from my PC, uninstalled all instances of Microsoft Visual C++ and reinstalled Adobe Premiere Elements 13. I tried the same with a fresh download of the program. Neither worked.
I've tried installing a couple .dll files based on a similar thread (where a program called iLivid was the issue). I don't have iLivid on this PC and adding the new drivers didn't work.
For the few days that the software was working I loved it and was ready to purchase. Unfortunately I won't be able to buy it until I can get it to launch on my PC. Any help would be greatly appreciated.
Thanks!

celebornx
My major problem was with the reliability of the uninstall reinstall of Premiere Elements 12 Windows. I did not encounter any issues in this regard with 11. And, I have only looked at the 30 day tryout of 13 from Adobe. My computers are Windows XP 32 bit, Windows 7 64 bit, Windows 8 and later 8.1 64 bit. The following describes what got me through the worse of these hassels.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
I am not sure if the above will work for you with 13. But, it would be worthwhile to check them out.
Since you are dealing with current version 13, it might be a good idea to get Adobe via its Adobe Chat involved, with the hope of some remote control of your computer troubleshooting to try to get to the core of the issue. Chat Panels have been hard to come by for some of these issues, but let us try this route.
Please click on the following link
Contact Customer Care
Premiere Elements
Adobe ID and signing in
Adobe ID, sign in, and account help
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Depending on the outcome....if you purchased Premiere Elements 13 from Adobe direct within the last 30 days, you can request your
money back from Adobe. If you purchased elsewhere, then you are left to deal with the return policy of the seller.
We will be watching for further developments.
ATR

When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

When I go click on a specific "Sent" message, all the lettering on the screen fades to an opaque, an hourglass icon appears, & nothing happens.

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