When I signed up for sync, there was a phrase, and I can't remember my phrase . Will this affect my account now?

I have three accounts on one computer. This may be part of the problem. My username at Firefox is the same on all three and I don't want to lose any of my data as some of it appears(since Firefox 5) to be syncing. When I first signed up there was a secret phrase and I may have used a different phrase on the other accounts and now don't know where I wrote it. I am on Vista service pack 2 on Windowsx86, 32 bit, Thank You

You can try to retrieve the sync key from that mobile device.
* about:synckey: https://addons.mozilla.org/mobile/addon/aboutsynckey/

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I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word"

I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word".I am sure that document is not corrupted and
all. something it showing the preview and sometimes it throwing this error. I hope this error is intermident. When clicking on the link also it throws this error but on refreshing it working fine. I dont know why it is happening. Please helpme to resolve
this issue.

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

Office Web Apps 2013 - Sorry, there was a problem and we can't open this document. If this happens again, try opening the document in Microsoft Word

Hello
I had configured Office Web Apps for SharePoint 2013 which was working fine for about 2 months until this morning.
The error message I get for WORD, PDF and Excel files is:
The ULS logs on the WFE give me this:
WOPI (CheckFile) Proof Data: AccessToken Hash '1572676699' [1054 bytes], URL
01/08/2014 11:01:58.01*   w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             afk59   Monitorable
WOPI                             agxqc   Medium     WOPI Signature verification
attempt failed with public key 01/08/2014
11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqc   Medium     WOPI
Signature verification attempt failed with public key
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqb   Medium     WOPI
Signature verification attempt failed - no public key   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ahdzz   Monitorable   WOPI
Proof: All WOPI Signature verification attempts failed   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ag7pj   Unexpected   WOPI
(CheckFile) - Invalid Proof Signature for file Letterhead Template.docx url: http://site.contoso.com/_vti_bin/wopi.ashx/files/9c5d0d7077aa43e9a9538c02deb57580?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOi
The ULS Logs on my Office Web Apps server gives me this:
Error message from host: Verifying signature failed, host correlation:    d197d187-ef9d-42f6-ae4f-c4b8199c1078
WOPICheckFile,WACSERVER FileNotFound
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
Any idea what may have caused this issue all of a sudden?
Thank you.
Yoshi

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

I have signed up for adobe conversion to microsoft word and i can't get it to work - can you help me

I have signed up for adobe conversion to microsoft word and I can not get it to work - can you help me?

Hi Mike,
I've checked your account. I see that you just purchased the subscription this morning. The order is still pending processing, which is why you haven't yet been able to log in an use your subscription. It can take 24-48 hours for a subscription to process fully. Once it does, you'll be able to log in and convert files.
I apologize for the inconvenience.
Best,
Sara

HT1212 Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold hom

Brought iPod 4 for Daughter, she put on Passcode and she can't remember it, the ipod is saying "ipod is disabled" connect to itunes. Connented to iTunes come up with need to put passcode. The on/off button does not work, can't turn off and hold home button to reset please help.

Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Issue with office web apps sorry, there was a problem and we can't open this document.

Hi All,
i am having issue when trying to open the word file using office web apps farm. i have multi-tier farm (2 wfe, 2 apps and 2 owa). is that something wrong with certificate or the way AAM configured. Can anyone give me some direction please?

Hi,
According to your description, my understanding is that you failed to open the word file using office web app.
Please open the word file using office web app in other SharePoint sites and test whether this issue occurs. Also, please test whether all words have this issue.
Please reset IIS on the OWA server.
Please disconnect the SharePoint Farm from Office Web Apps and reconnect it. Then check the WOPIZone and TMG server.
Please created certificate for your PC and update mappings of IP addresses.
Some useful posts for your reference:
https://social.technet.microsoft.com/Forums/office/en-US/fdbf2198-5a62-422a-9015-a65599eabeb5/office-web-apps-2013-sorry-there-was-a-problem-and-we-cant-open-this-document-if-this-happens?forum=sharepointadmin
https://social.technet.microsoft.com/Forums/office/en-US/154e9673-8227-4913-9f2a-97677e4c5314/sorry-there-was-a-problem-and-we-cant-open-that-document?forum=sharepointadminprevious
http://sharepoint.stackexchange.com/questions/66013/a-problem-with-a-websites-security-certificate-for-apps
Best Regards,
Dean Wang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

HT4901 My desktop calendar info is lost when I signed up for Icloud I have an ipad and iphone and cannot get calendar to sync with desktop, phone or ipad!

My calendar info is lost on my pc. I am using icloud.

One iCloud account has one user name (a .mac or .me email name) and password. If you have set up multiple accounts in the past then you must choose one and stay with it. If you don't know the user name, then you have a problem. If you haven't really begun using iCloud (but you mention trying to get mail, so I'm assuming you have used iCloud before), then use a .mac or .me account you know you have or just sign up for a new account - and be sure to write down the name and password for future use.
If you want to use the account to sync your contacts, email, calendars, etc, then each of your ios devices need to use the same account, otherwise they will be independent of one another.

HT201412 my ipad got the new update and now it's not responding to anything. It keeps telling me to plug into itunes but when I do, it's saying there was an error and it

I can't turn my Ipad 2 on, It got the new update yesterday and has not turned on since. Please help

Have you tried restarting, resettng, and restoring as explained in the TS3281 article you attached?

Sorry, there was a problem and we can't open that document.

I set up my office web apps server according to the directions here:
http://technet.microsoft.com/en-us/library/jj219455(v=office.15).aspx
and
http://technet.microsoft.com/en-us/library/ff431687(v=office.15).aspx
When I navigate to any word document (or any other web apps document) I get the error below:
The event logs on the Web Apps server seem normal, nothing more than monitoring reports all saying "Healthy", no indication
the server is getting the request, much less processing it.
If I do a Get-SPWOPIBinding I receive
Application
: Word
Extension
: DOTX
ProgId
Action
: attend
IsDefaultAction : False
ServerName
: W2K12-SP13-OWS.NET.COM
WopiZone
: external-http
If I do a Get-OfficeWebAppsFarm I receive
FarmOU
InternalURL
: http://w2k12-sp13-ows/
ExternalURL
: http://w2k12-sp13-ows.net.com/
AllowHTTP
: True
SSLOffloaded
: False
CertificateName
EditingEnabled
: True
LogLocation
: C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS
LogRetentionInDays
: 7
LogVerbosity
Proxy
CacheLocation
: C:\ProgramData\Microsoft\OfficeWebApps\Working\d
MaxMemoryCacheSizeInMB
: 75
DocumentInfoCacheSize
     : 5000
CacheSizeInGB
: 9
ClipartEnabled
: True
TranslationEnabled
: False
MaxTranslationCharacterCount
: 125000
TranslationServiceAppId
TranslationServiceAddress
RenderingLocalCacheLocation
: C:\ProgramData\Microsoft\OfficeWebApps\Working\waccache
RecycleActiveProcessCount
: 5
AllowCEIP
: False
ExcelRequestDurationMax
: 300
ExcelSessionTimeout
: 450
ExcelWorkbookSizeMax
: 10
ExcelPrivateBytesMax
: -1
ExcelConnectionLifetime
: 1800
ExcelExternalDataCacheLifetime
: 300
ExcelAllowExternalData
: True
ExcelWarnOnDataRefresh
: True
OpenFromUrlEnabled
: True
OpenFromUncEnabled
: True
OpenFromUrlThrottlingEnabled
: True
PicturePasteDisabled
: False
RemovePersonalInformationFromLogs : False
AllowHttpSecureStoreConnections
: True
IgnoreDeserializationFilter
: False
Machines
: {W2K12-SP13-OWS}
On the server, in the ULS logs I can see the request
Name=Request (GET:http://testarea52.com:80/sp13training/ed/defTeamSite/_layouts/15/WopiFrame.aspx?sourcedoc=/sp13training/ed/defTeamSite/Shared%20Documents/hasbeen.docx&action=default)
The next entry in the uls is a line "Site=/"
Followed by
Microsoft.Ceres.CoreServices.Node.NodeController : Already configured with version (poll) 20
Self-issued token request for 'wopi/testarea52.com@006f5301-2322-44c2-8378-61d313cd9395' succeeded.
Nothing else helpful after that.
Has anyone else seen or have an idea on what the problem could be?
It's running on a server that has no SharePoint or SQL binaries installed, all on the same domain, including the win7 machine I am testing from with Office 2010.

Sorry, I should have said that this is an HTTP connection, not an HTTPS. There are no Certificates showing when I browse to the server.
Additionally I found in the ULS logs on the server the line
WACServer HttpModule: Completed request with status code [404]
which was immediately preceeded by
Librarian.SetCompleted(http%3A%2F%2Ftestarea52%2Ecom%2Fsp13training%2Fed%2FdefTeamSite%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2Ff546b1fcdd5345e6bac67ccdf20bbdec, Png, p1.img) - status = ConversionError

Reader error message opening PDfs that there was an error and file damaged

On my Mac using Mac Mail I get occasional Reader messages when opening a PDF attachment that there was an error and the file was damaged. But can open on another Mac and on ipad. Cant figure out what in the world is wrong. Thanks for any suggestions. (Did try removing and reinstalling the program) The version of reader is 11.0.03.

Thank you Catherine & MrToaster - Yes - I've just updated to my new credit card. All the details were correct, inc authorisation code but App Store kept prompting me to update iMovie then, not allowing me to (There was an error in the App Store. Please try again later. (20)).
Your advice worked - I logged out and in again.
The problem is that I'll definitely have forgotten your tip when my card next expires!

I just got a MacBook Pro for graduation yesterday and when I open it, it asks for a password, and I can't remember the password. What do I do?

I just got this MacBook Pro yesterday for graduation, and I made a password for whenever I open the computer, and I can't remember the password for the life of me. Is there any way I can get on another way so I can change it to something I can remember? Please and thank you :)

See #6 reset users permissions/password
..Step by Step to fix your Mac

I followed the instructions on the Web site to uninstall Photo shop elements 12 in windows 8.1 and when I did as it said there was no box to tick for deactivation so I carried on.. How do I go about reinstalling on another computer

I followed the instructions on the Web site to uninstall Photo shop elements 12 in windows 8.1 and when I did as it said there was no box to tick for deactivation so I carried on.. Can I just go ahead and install on another computer ?

I don't know what instructions you may have followed, but as long as you "signed out" , then you will be fine.

I Bought lightroom 5 online and for lizensation my seriesnummer is named as Aktiualisierungsnummer and i was asked for a series number of a previous version. I never had one, when I bought the lr5 version there was no comment about having a previous vers

I bought lightroom 5 online and for licensation my seriesnummer was named as Aktiualisierungsnummer and i was asked for a series number of a previous version. I never had one, when I bought the lr5 version there was no comment about having a previous version. How can I get my version licensed

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

Why I was charged 52 rs when I signed up for my apple id

why I was charged 52 rs when I signed up for my apple id

You contact iTunes here:
How to report an issue with Your iTunes Store purchase
or
Apple - Support - iTunes - Contact Us
Apple does not respond in these forums. We are just users like yourself.

I had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

i had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

It sounds like the LifeProof case may have leaked. Did you pay for the Waterproof protection? If so, you can file a claim with lifeproof, pay the deductable, and get a replacement.
If you didn't purchase the Waterproof guarantee, if you have Applecare Plus, $79.00 will get you a replacement. If you don't have AppleCare Plus, then this is a $269.00 replacement lesson.

When I signed up for sync, there was a phrase, and I can't remember my phrase . Will this affect my account now?

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