When I tried to update my iphone through itunes.
When I tried to update my software, the phone froze, and all I get now is the logo to connect to itunes but iturnes will not pick it up. I can not get into the phone at all. Does anybody know how to fix this, I really dont want to drive 2 hours to the apple store.
Check out this Apple article -> iOS: Unable to update or restore
Can you put the iPhone into recovery mode? Do you see an error number when trying to restore the iPhone?
Similar Messages
-
when i trying to update my iphone 5 to latest ios 7.04 always appeared error when the update almost done about 20 to 30 minutes
Hello micojen1920
If you are having an issue with updating your iPhone, try it through a different method like in iTunes or through software update on your iPhone in settings. If that does not work then follow the steps in the article below to force a restore on your iPhone. Make sure to back up first and you can always restore from that back up once your iPhone is up to date. The second article will assist you with the back up and restore process.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Regards,
-Norm G. -
How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
When I tried to update my iPhone to the newest iOS, it wiped my phone clean! And now it won't activate it. Help!
There is an alternate method in this thread that you can try if you are unable to locate and disable all of your AV/AS software:
https://discussions.apple.com/message/16407629#16407629 -
I tried to update my iphone through my itunes and recieved an error message. The phone then became frozen on the conect to itunes screen and I can not use the phone. I tried to reconect to itunes but it does not recoginze my phone it just stays frozen.
Try recovery mode as described here. You may have to try to get into recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808 -
My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?
i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated
-
I get a message that my network connection has timed out while trying to update my iPhone on iTunes. Has anyone else had that problem and if so what solutions have you found? I was told to turn off my firewall and/or virus protection while updating but am nervous about doing that for obvious reasons. I'm also disgusted with Apple not providing free tech support.
See this article about the ports that have to be open during the update process. iTunes has to contact Apple during the download. iTunes for Windows: Troubleshooting security software issues
-
Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0. Thanks.
Originally it said that the process would take 76 minutes but after about 30 minutes there was no longer a message giving the status of the update.
-
when i try to update my iphone via itunes then after update my phone cannot activte how can i activate my iphone ? and what is the wrong with that
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?
Go into your iTunes preferences and select devices (on a Mac it's iTunes > Preferences > Devices; on PC it's Edit > Preferences > Devices). This will show you any and all iTunes backups you have, including your phone. If you don't see any backups, then you don't have one in iTunes.
With iCloud, if you've got a backup you can view it using an iOS device that's logged in with your iCloud (apple ID) account. You go into Settings > iCloud > Storage & Backup > Manage Storage and see if your phone is listed there. If it is, then you have a backup for it. You can click on it to see how large the backup is and what is backed up.
Don't be afraid to restore it. The worst that can happen is that you lose data. If you have a backup, then you can get that data back. If not, then you will have to start over, but your phone will still work. -
when i tried to update my phone it told me it was in recovery mode and needed to restart the whole iphone also saying that everything in my iphone would be deleted how can i prevent all my stuff from being erased permanetly ???
If you are in recovery mode, it is already gone. If you have a recent backup, you can reload it after you restore your phone.
-
Why did I loose my contacts when I updated by iphone with 5.0?
A number of reasons can be addressed. Did you sync your contacts over to the supported application on the computer, or into iCloud? If so, then just sync them back.
Not all contact information is includded in the backup. If you have iCloud turned on, then turn it off and back on again. See if that helps. -
Hi,
I really need some help, with my loved and lost musoc. I really need to get it back. I lost all my music after i trid to update my Iphone. Can anybody help me with this? Im really desperate and i really need som help with this. It would really safe my day!The article from which you came provides step-by-step instructions on re-downloading purchases. Where in those instructions are you encountering difficulty?
-
I'm getting an error when trying to update my ipod through Itunes (1413)
I have a black 30gb ipod video, Itunes tells me that a newer version of the Ipod software is available (1.2) so I click update. I get an error saying The iPod "IPOD" could not be updated. An unknown error occured (1413).
What do I do?
Thanks in advancedid you have any trouble when you were installing itunes? in particular, did you run into trouble during the "registering modules" phase of the install?
-
TS3694 this error says when iam trying to update my iphone firmware is not compatible
i cant update de ios in my iphone it says frmware not compatible?????
What version of iTunes are you using on your computer?
Has this phone ever been jailbroken, unofficially unlocked, or had a beta version of an upgrade?
Maybe you are looking for
-
Azure Sync not saving access key in web portal
Azure Sync not saving access key in web portal. You generate a new key, then press Ok and the key cannot be used and does not display again. Could someone please have a look at this?
-
Exporting Premiere sequence into specific Encore project
Is there an "option" or drop down menu that would allow someone to specify an Encore project in which to export to from Premiere? I tried it through Adobe Bridge but it automatically opened a new Encore project. I also had my targeted Encore project
-
Unable to Update or Restore 5th Gen Ipod
I just bought a new ipod and have been unable to transfer music from my g5 to the ipod. From itunes, under my ipod, it shows the playlists and all of the songs in the playlists are greyed out. It shows the capacity that the songs are on my ipod, but
-
FWTR056 Error assigning update type to flow type 1200, sign -
Hi we have defined a monymarket product type 530 ("Repo") with Transaction Type 200 (Liablity) and 100 (Asset). This works fine. Now, the current market situation requires negative interests for Transaction Type 200: Example: First Cashflow: +1M Fin
-
I recently began to use FC 5.0 on my MAC BOOK PRO. During playback, I'm getting the dropped frames warning when I try to insert a transition or even music...everytime. Is this potentially a ram issue? My HD is quite full. Although the external HD I'm