When I try to use FT on my MBP, connected to a 24" display, and close the shell, the display camera says it is not turned on. I have looked and looked for a solution. Can someone help? Thanks
When I try to use FT on my MBP, connected to a 24" display, and close the shell, the display camera says it is not turned on. With the MBP open, FT works fine. I have looked and looked for a solution. Can someone help? Thanks
Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz
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i recently downloaded itunes 10.3.1 for MAC. BUT everytime I go to help> to try and find the diagnostic options, there is no drop down option for diagnostic? Can someone help?
Why not available in Mac version. We are behind proxy and need this to see why iTunes isn't working?
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Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
Can someone help me?
Thank you.
Geraldme too did you get any help?
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When I invoke Itunes I get an "error 7 (Windows 193)" message. I have reinstalled twice and get the same message. I have Windows 7 64 bit machine. Can someone help?
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have been connecting my external HD to my Mac for 2 years, no problem at all. Yesterday, I could not connect it and appeared the message: USB ports disconnect due to energy. I already checked many blogs and this site for answer. Can someone help me? How can I fix it?
Hi, clara_from_brazi.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue. Also, test connecting the external storage device to the computer with another cable as this can be the issue.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Apple Computers and Displays: Powering peripherals through USB
http://support.apple.com/kb/HT4049
Cheers,
Jason H. -
I have a mac book pro and have already downloaded adobe flash player. However when i go to watch a video it says "Blocked Plug In". But my adobe is already up to date. Can someone help me to fix this so i can watch videos?
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 7. Back up all data before making any changes.
Step 1
You might have to log out or reboot before a Flash update takes effect.
Step 2
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch the browser.
If the warning persists, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 6
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 7
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 8
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
Hi. I am not able to update the Adobe Flash Player on my MackBook Pro. The problem I am getting is a blank page for Step3. Can someone help please?
If you already have an older version of Flash Player, open the Preference pane and select Check Now... under the Update portion under the General tab:
You shouldn't have to install a new version from the website (I'm not even sure if you can) if you've already installed Flash Player.
Clinton -
HT4623 Hi, I need help on how to update software for my ipad1, can someone help me?
Hi, I need help on how to update software for my ipad1, can someone help me?
The iPad 1 can not be upgraded beyond 5.1.1. If you haven't upgraded to iOS 5.1.1, see the info below.
If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
Re: My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?
If you are trying to recover photo stream photos, they are only held in iCloud for 30 days. All you would be able ro recover is photo stream photos from the last 30 days.
If you have an iOS device that still has the photo stream photos one it, you can save them to the camera roll by opening the my photo stream album, tapping Edit, tap the photos, tap Share, tap Save to Camera Roll. Once in the camera roll, they can be imported to iPhoto on your Mac as explained here: http://support.apple.com/kb/HT4083. -
I got the 1st iPad but it needs iOS on it I don't know how to go about getting it can someone help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?
While we all have MacBooks in this forum most of us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac
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During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
Hello,
My mac will not turn it 'y 3 short beep + 3 long bip + 3bip , can you help me please, i have one imac 27 i7.
Thank youHey ,
Thank for your replyI triedwith another new ram but still the same problem.
I will first explain how it began.
I put my imac in the box and then I store them in my attic.
Shook it possible that when I put my imac to loft the boot is clear due to cold ?
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HT4009 I am being over charge for candy crush, can someone help me with this ?
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I am being over charge for candy crush, can someone please help me with this...? ThanksContact the App's developer to inquire about that. Failing that, you could try here:
http://www.apple.com/support/itunes/contact/ -
I am trying to confirm the time at which a particular backup occurred using an external hard drive that I have since misplaced. Although time machine lists the backup times for some backups, it does not list them for all, including the one in question. Can someone help?
Okay, I've sussed it. I saw a link to another discussion that hadn't turned up in any of my searches before I posted the question above.
My Tosh HDD was formatted to FAT 32 and therefore would not be backed up by Time Machine. I removed all data from it - nightmare as I hadn't enough space to put it on the macbook HDD, but, after trawling through numerous photos and deleting rubbish for hours, I finally made enough space and copied all data across. Then, after clearing the data from the Tosh HDD, I used disk utilitity to reformat it to Mackintosh OS Extended. Chose the option without kournalling because I'm not baking up onto this disk and so don't need it - according to some other discussions I found.
When it was done I check on time machine in system prefs and once I selected options, I was able to remove it from the excluded from backups list. Hey presto. Now I'm moving my photo library and my music library onto the Tosh HDD and my macbook should start to breath again. Hurray.
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