Whenever my iPod is turned off or goes into sleep mode, it hard boots everytime I turn it back on. This seems to have started only when I upgraded to OS6.

My iPod hard boots everytime I turn it on. I get the Apple logo and 5 minutes later it starts up. This seems to have started when I upgraded to OS6.

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Is there any way to log off automatically from a WIFI connection every time the device is turned off or goes into sleep mode.

I have a bunch of Apple devices in my house (kids) and don't like the idea of all these devices (iPads, iPod touches, iPhones) always being connected to my home WIFI. Ideally, I would prefer the devices connect automatically when they are in use by a human and log off the network when they (the devices) go to sleep mode or are turned off.

This is not an answer, more of a question. I know that when a pad goes to sleep, it drops the connection. We all remember the thousands of posts from folks who had trouble re establishing the connection after waking up in the early days. What is different now is the use of push, and notifications. If you have these enabled, doesn't that mean that the wifi needs to stay active?
I notice that I have notifications on the screen that came in while asleep, and I can only believe that the wifi saw them. This is different from the old behavior or re grabbing the wifi.
So, to Pam, on one the devices you are concerned about, turn off notifications, fetch and push, put it to sleep, and see if it drops off the network. I am kind of curious.
By the way, having the wifi active has not shown me any battery usage. The router certainly does not care. Security is at the router end, so if somebody wants to hijack my signal, it does not matter if the pad is active or not. So I guess I am not clear either on what your issue might be.

IMac goes into sleep mode although hard disk is active

Hello,
my Mac has a large task to do - it should rebuild a corrupted iPhoto library which takes a long time.
So I though I leave my iMac running in the night and after it's finished it will activate sleep mode (which is set to 1 hour of inactivity).
However when I leave my Mac it activates sleep mode (after that 1 hour) while the task is still running.
I thought when there's write activity on the hard disk, the sleep mode won't be activated...
What am I thinking wrong or is there a wrong setting?
I'm using iPhoto Library Manager to rebuild the iPhoto database which has no option to sleep after the task is done so here won't be a chance to do that.
Thanks!
Markus

The sleep timeout has nothing to do with disk activity. It's based on user input, although some background processes can pre-empt it. If you don't want the machine to sleep automatically, disable automatic sleep in the Energy Saver preference pane.

I don't think my computer is completely shutting down. I think it is only going into sleep mode. When I hit the power button, it turns off immediately instead of shutting down.

I don't think my Mac Pro is completely shutting down. When I hit the power button, it just turns off immediately instead of going through the normal shut down procedures. I heard that I should try resetting the SMC, which involves removing the power cord. However, when I remove and replace the power cord, it turns on automatically, so I can't even properly reset that to see if it is the issue. Is this probably a power supply issue?
Actually, in case this information helps... The computer went into sleep mode the other day, and would not come back. This is a work computer that I use for our photography business, and at this point I am just trying to run it as a drive to get the photos onto our new computer, but this issue is keeping us from doing so. Any help would be greatly appreciated!

Try a SMC reset.
DALE

My iPad randomly goes into sleep mode while I am using it?

All of a sudden, when ever I use my iPad 2 it goes into sleep mode. It did it three times while I typed this message. As I am running an app it will just go into sleep mode with out me doing so and I have to press the home button to wake it up. Doesn't matter what app I am running. I have 4gb of storage available. Most of the time it brings me back to the app I was using when it went to sleep. Has anyone else suffered this issue. I am running the latest iOS 6.0.

What "issue"? This is perfectly normal. By default, all (fairly-recent) Apple products will go to sleep if left idle for a certain period of time. This is NOT normal, however, if in the app, you are pressing buttons on the screen. If you are doing something like reading, for example, try setting your iPad to not go to sleep that quickly.
(Google how, I don't completely remember.)

What do I do if an iPod shuts down after going into sleep mode

My friends iPod keeps shutting down after it goes into sleep mode. I just fixed it up (restored it, had to dry it out after it fell into water) and now it does that. Everything else works fine but if I put it in sleep mode or put it into sleep mode it shuts down. How do I fix this because I've never seen this happen before.

Hey Tecmo_SB_Guy,
I would suggest you take a look at advanced power settings. It can seem like the notebook is turning off when it is actually just hibernating. You can set it to not hibernate.
1. Windows key + Q to open the Search Bar
2. Type "power"
3. Click Settings under the Search Bar
4. Select Power Options from the results on the left.
5. In Power Options, Click Change when the computer sleeps, on the left.
6. Set the Put the computer to sleep setting so that it fits your usage best.
7. Click Change advanced power settings, at the bottom.
8. Expand Sleep and expand Hibernate after. If you want you can change the hibernation setting to Never by typing "Never" into the minutes field. See attached picture. You can do this for battery and/or plugged in.
9. Click Apply to save changes.
If you don't already shut it down periodically, I would suggest shutting it down at least 2-3 times a week if you use it daily. Leaving the computer running continuously can shorten its lifespan. Hard drive failures and motherboard issues are seen much more often on machines that are left running constantly. Computers get bogged down and run slowly when the memory is full. Memory only clears out and resets itself when the computer is shut down. Here is a link explaining more about memory accumulation and hardware aging.
I hope these suggestions help! Please let me know if you have any questions
Attachments:
PowerHibernateNever.jpg ‏59 KB

IPhone 3gs wont turn back on once it goes into sleep mode!

2 days ago my iPhone 3gs (OS 6.0.1) has gone completely wacko on me and i'm completely frustrated! I have my phone set to have the screen shut off after 5 minutes. Usually, to just reaccess the phone I just simply hit the home button. Now, if I let it go into sleep mode, the phone WILL NOT come back on! I went online and did some research, and it suggested holding the home button and the sleep button for 10 seconds to get it to come back on. It works most times, but sometimes it takes a few tries to get it to come back on, and when it does come back on it takes forever to load up. But the whole thing happens all over again when it goes into sleep mode. My phone is fine as long as I set it to never go into sleep mode, but it is killing my battery. I need to be able to put it into sleep mode as I have to be able to go all day without charging it at my job. PLEASE help...I don't know what's going on with it. I have never done anything to it (jailbreaking, illegal stuff, etc.) and I do all the updates that it asks to do.
Please please help!
Jennifer.

If you actually see a "6" error code, here's what it means. Disable your anti-virus and/or firewall.
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Macbook spontaneously goes into sleep mode and screen off mode

Hi. My Macbook spontaneously goes into sleep mode and screen off mode with varying time between each instance. It usually goes for a few minutes or even hours without doing it and then will go through periods of fluctuation between the modes. I believe this to have started with a minor orange juice accident rather than it being anything software related.
Any ideas as to how I might rectify the problem? Thanks very much in advance,
Danny

When you say it goes into sleep mode ...do you mean you actually see the white pulsing light?
It may be that there is an application running (perhaps in the background) that is keeping your book awake. Printer software sometimes does this for example ...try logging out and seeing if it sleeps like that. If it does, then it very well may be a background process running.
You may find some items in System Preferences/Accounts/Login Items that may be the culprit.

Early 2008 iMac (8,1) randomly goes into sleep mode

Hey,
My early 2008 iMac (8,1) on 10.8.2 goes into sleep mode by itself. I've played around in Energy Saver, tried resetting SMC, NVRAM, replaced HDD, reformatted HDD, installed smcFanControl, reinstalled Snow Leopard, Lion, Mountain Lion. None of that worked. Took it to the Genius bar, performed some diagnostics tests and they said everything worked properly. Does anybody have the same problem? I can still use the computer for general computer use (light web surfing and e-mailing), but it seems to go into sleep mode when I have a lot of applications open and especially when watching videos. I've tried researching this problem, but I've haven't found a definitive answer. Right now, the Genius that I've been talking to thinks it may be the RAM. I'm waiting on new shipments of test RAM to arrive at the Apple Store for him to properly diagnose.
Thanks,
Jason
iMac (8,1)
2.8 GHz Intel Core 2 Duo
2x2 GB 800 MHz DDR2 SDRAM
ATI Radeon HD 2600 Pro 256 MB
1TB 7200 RPM SATA ST1000DM003-1CH162
If you want to read the whole time line, I've included it here. I apologize for it being so long.
At first I was running Lion (10.7.5) and the computer would enter sleep mode whenever I was doing anything with video. For example, watching YouTube videos and chatting on FaceTime. And funny enough, I distinctly remember watching a bunch of movies with VLC and the computer did not go to sleep (Although, this is not true anymore). I could wake the computer up and use it, however within a few minutes the computer would re-enter sleep mode. The computer seemed fine and I could access all of my files. Tried resetting SMC and it did not resolve the issue.
I made a Genius appointment to see if they were familiar with the issue. The iMac passed the in-store diagnostics test; it said all the components were functioning properly. He told me to bring it home to do a fresh re-install of my OS and then run my computer to see if the problem persisted. I took it home and reformatted my HDD with a 35-pass erase, re-installed Snow Leopard (10.6.8) and declined to transfer any backups from Time Machine. I was using a fresh system and sure enough, the problem persited. Tried doing the same thing again but with Lion (10.7.5) and still no luck. So I made another appointment and it passed the in-store diagnostics test again. I let them keep the computer for a 24-hour diagnostics test. They told me they would diagnose my computer with the OS on my HDD as well as a copy of OS that the Apple store deemed 'good' on an external HDD. The Genius called me and told me that my HDD failed their 24-hour diagnostics test and recommended I replace it. I initially had a 750 GB HDD, and the Apple Store could only offer me a 500 GB HDD ($200). I opted to take my computer to Carbon Computing, an authorized dealer in Toronto, to have a 1 TB Seagate HDD ($170) installed with no OS on it. I brought it home, performed another 35-pass erase and installed Snow Leopard. Problem still persisted. Repeated with Lion, still unsuccessful. Looking back, I was so excited that I just had to replace the HDD to fix the problem, I forgot to ask the guy if he could recreate the issue.
I began to suspect that it was a heating issue. So I installed Temperature Monitor and smcFanControl, and cleaned the fans as much as I could without taking the computer apart. Without smcFC on I tried to recreate the problem and I noticed that the Power Supply Position 1 reached 95 degrees Celsius, and Graphics Processor Temperature Diode reached 97 degrees Celsius before entering sleep mode. I don't know much about temperature sensors and what they monitor specifically, and so I couldn't draw any conclusions from that data. I turned on smcFC and cranked the optical drive speed to 2000 RPM, HDD to 3000, and CPU to 3000. The computer still went to sleep but the temperatures were below 90 degrees Celsius before entering sleep mode. I've tried researching here and on the internet about normal operating temperature ranges of iMacs and generally found that most do reached that temperature but they do not go to sleep mode.
Then I thought it may be a problem with Lion so I upgraded to Mountain Lion. The issue still persisted. Tried resetting SMC and NVRAM, did not resolve issue.
I called the same Apple Store explaining to them that their recommendation of replacing the HDD did not resolve the issue. They told me to bring it in and have them check it out again. I went through the same process I did before; the iMac passed all of their diagnostic tests. The Genius told me this time he will test out the RAM. He called me and told me that he could replicate the problem and so he proceeded to put in a stick of 'good' Apple RAM, but the computer would not work. He said the 'good' Apple RAM was damaged, either before or in the process of putting it in. He plugged in my old stick of RAM and the computer worked. He tried to recreate the problem and claimed that the computer ran for over 24 hours with an existing movie on my HDD playing and it did not go to sleep mode. However, once I brought it home I played the same movie right away and it turned off 17 minutes into the movie. Tried resetting SMC and NVRAM again, ran the movie again, still went to sleep.
And that's the story for now...

Now to find out WHY it does it at home only. How hot is it at home? Have you checked the AC current/voltage at home?
Well they were able to replicate the issue at the Apple Store the second time I left my computer there. Anyway, we don't have any heating on at my house at the moment. It's usually from around 20-23 degrees Celsius (72-75 F). Temperature Monitor says ambient temperature is 30 degree C though...
I'm not really sure how to check the AC current/voltage at home, but my computer worked before I moved it. So I'm not sure if that is the issue.
I normally only have speakers set up to my computer and a wired keyboard. The speakers are powered separately. I would assume that at the Apple Store only the power cord and wired keyboard are connected.
What is the Power Supply Position? And what does it do?
Thanks for your help!

Updated to windows 10 and now my computer stays black when it goes into sleep mode

I just updated my computer to windows 10. Whenever it goes into sleep mode and i try to move the mouse it just stays black and i have to turn my computer off and then on again. after that it finally works but its just annoying. I already tried updating my card driver, but it said it was already up to date.

My iMac i7 quad was having the same symptoms with the blue screen and long startup times a couple of months ago. Apple Care told me to bring it in to the local Apple Store, and after some diagnostics, the hard drive required replacing. It took one day to replace the hard drive and my iMac is running great. I only had the iMac for about 12 months when the drive needed to be replaced. Not sure if that is your Mac's problem, but it was for mine.

Mac Tower Pro 10.8.5 keeps going into sleep mode

Purchased from Apple, refurbished 2012 Mac Tower Pro. At the same time, purchased a new Dell U2713HM, 27" monitor.
Have been operating on this new system since about the first week of December 2013.
Issue:
The computer has constantly gone into sleep mode after a few minutes of no activity. I can have iTunes radio playing, but the system still goes into sleep mode. As I am typing and moving the curser, the machine stays awake.
This has caused much frustration because when it goes into auto sleep mode, it quits all programs that I am in, and when it does this, I lose all the work I had accomplished. It litterally closes everything and goes to sleep in about 2-3 minutes of no activity.
BTW: the computer and monitor have all its new OEM cables that came in the box, when I purchased the units.
Solutions attempted:
System Preferences — Energy Saver: computer sleep and display sleep set to "never" and unclicked the box "Put hard disks to sleep when possible."
Dell settings: Turned off all energy savers.
Results:
Nothing. Problem persists.

I apologize for the angst. The problem has cost too much money in lost time and material because when it would automatically shut down after a few minutes, all my work was lost.
I misunderstood the terms of the warranty. Thank you for your input and patience. Much appreciated. For the benefit of others that experience this with a new Mac that auto shuts down. Check the following:
1. Go to System Preferences.
2. Click on Security and Privacy.
3. Click on Advanced (bottom right corner)
4. If the first line is checked (Log out after 5 minutes of inactivity); uncheck it and then click OK button.
5. Be sure to click the lock before existing Security and Privacy.
Now the machine will cease shutting down programs to go into sleep mode as soon as machine is inactive for a few minutes.

HP Officejet 4620 All-in-One Loses Connection to Wireless Network When It Goes Into Sleep Mode

My HP 4620 All-In-One wireless printer works fine until it goes into sleep mode. Once it goes into sleep mode, it doesn't wake up if a print job is sent to it. If I wake it up manually by pressing the blinking on/off button, it still doesn't print. If I completely turn it off and then on again, the print job that was queued on my computer will start printing, but that's a huge pain and waste of time nearly every time I want to print. I've installed all available updates. I also assigned a static IP address in an effort to correct this but nothing helps. I see that others have complained about this problem, but I do not see that anyone has had success resolving this. My operating system is Windows Vista. I use a Link-Sys Wireless G Router. Thanks.
This question was solved.
View Solution.

so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!

Mac Pro randomly goes into sleep mode

My (mid 2010) Mac Pro, OS X.6.8, randomly goes into sleep mode and I can't wake it, have to power it off and reboot. Just started to the best of my knowledge Friday (Jan 6, 2012) I've had it happen surfing the web in Safari, while working on an illustration in Adobe Illustrator, while running Apple Hardware Test, using 23" LCD connected by HDMI and DVI-D, Disconnected monitor and connected 12" Cintiq (LCD Tablet).
The monitor goes black, says "there's no signal coming from your computer", none of the keys will wake it. I have to hold down the power button until it turns off then power it back up. The time between the sleeps varies, 38min, 1hr 34min, 5min, 2hr 17min, 12min, etc. I disconnected everything (except keyboard, mouse, monitor) still the same. Opened and removed the ATI Radeon HD 5870, and noticed the PRAM battery, replaced it with a new one, thought that fixed it, worked for a long time then it happened again.
Tried Apple Hardware Tester again, it said everything is fine, ran it again an error popped up: 4SNS/1/40000000:Te1S-99.364, wrote it down then it slept.

The next time this happens open your mac and see if there is still a fan running. If so you are not sleeping, you are in a thermal cutoff. Keep you mac cover off.
Now reboot as you always do. Take a look at the fan in your 5870. Is it spinning? If so, try to keep an eye on it and see if you can "catch" it not spinning.
When the fan doesn't start, or if it does then stops, the card will overheat and the machine will go into thermal cutoff. The amount of time is variable.
I speak from experience. I am currently on my third 5870 video card. Both the previous two had this fan problem. The only wrinkle in my theory for you is that I wouldn't expect more that, say, 15 minutes of up time at the most, not hours like you got. But it may be that your card is starting ok, but stops sometime later. I chalk it up to the lousy fans Nvidia uses in the 5x70 cards.
FWIW, if you happen to catch the fan stopped before the machine goes into thermal cutoff you can give it a little nudge with your finger to get it going again.
I recommend one of the various temperature monitors. I use iStat Menus and display some key temps in my menu bar. Of course after going through two of these cards I am a bit paranoid!
Some other temperature monitors:
iStat Pro
Temperature Monitor
Hardware Monitor
Note, after typing all this I also realized you got a AHT 4SNS error. I would run AHT again to see if you get that error again. If so that means "Check Main Logic Board" and you may have a more serious hardware problem than just a video card! So my other recommendation is that when you machine fails again look inside for any lit diagnostic leds. There's some near the dimms but there are others on the board as well.

Unexpectedly goes into Sleep Mode... All the time!

I've had this Powerbook for about 2 years now, and I've got some problems. About every 5 or 10 minutes, it goes into sleep mode! It acts as if I close the screen, so I wake it up by pressing the spacebar. But sometimes... pressing the space bar doesn't wake it up, not even holding the power button turns it off! I have to remove the battery to restart it! Can someone help please?
By the way, I checked "Power Save" settings in System Prefs and everything seems to be correct.

If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
-/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--
(username is your name or System Administrators name)
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
Yours would be the 10.4.7 Combo update. Others reading, download the combo update that applies to you!
Cheers!
DALE

Monitor goes into sleep mode and will not wake up

My monitor goes to sleep and will not wake up. I try powering off and that will not respond. I have to unplug the workstation and start back up. I have turn off sleep to never sleep and now it just goes to sleep when Im working.

Hello @rosendahl14,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your monitor goes into sleep mode and will not wake up, and I would be happy to assist you in this matter!
To rule out any sleep mode issues with the monitor, I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
To further diagnose a possible hibernation issue with your desktop, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). I also recommend following the steps below to reset your system's power management settings:
Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt
Step 4. Click Run as administrator
Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter
reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Whenever my iPod is turned off or goes into sleep mode, it hard boots everytime I turn it back on. This seems to have started only when I upgraded to OS6.

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