Where to get tech support?

There is a cross-platform compatibility error in LiveCycle ES2. Who do I contact to get it fixed?

Adobe Support?

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  • Where do I get tech support for Micrologic AV?

    My software is MicroLogic. Trying to install it on my iBook, OS 9.1. (Would have installed on my iBook G4 but MicroLogic doesn't run on OSX.) In attempting to launch MicroLogic, the program asks me to choose a Midi Connection by going to Option: Settings: MIDI Interface Communication. There, according to the manual (p. 49) a Global Preferences dialog box is to appear, with the setttings "off, USB, Modem, Printer". I am to select one. However, when I actually get to this menu of selections, the settings I am offered are "off, USB Unitor Family (not available), Modem, Printer". Why does the window not match what's in the manual? I am stuck right here at the beginning of the process because I can't select the USB port of my computer, which is the one that's connected to my keyboard. Please help me solve this problem or at least point me to where on the planet I can get tech support; since Emagic was absorbed by Apple there doesn't seem to be any such place. Many thanks.

    OMS. If you can still find it. try searching for Opcode OMS (open music system) You need it to run usb midi interfaces in OS9. Good luck, I'd seriously consider getting Logic express.

  • Where is adobe tech support?

    Where is adobe tech support?

    It is in India i think.
    For more info
    http://www.adobe.com/company/contact.html?promoid=JOPDO

  • How does one get tech support from adobe?  is there an online "chat" service?

    How does one get tech support from adobe?  is there an online "chat" service?  There formerly was a telephone help service.  There is no phone number shown in "help.adobe.com"  Has phone support been eliminated as a cost-saving measure?

    There is finite help available via chat & phone
    http://www.adobe.com/support/download-install/supportinfo/
    Many problems can be solved here in the user-to-user forum. Feel free to avail yourself of this opportunity.

  • Where is the Tech Support for Crystal Reports

    Where is the technical support for Crystal Reports?  I have just been through one of the worst technical supports circles in my entire career - this phone# to that phone# and only to be told you cannot talk to a Tech Support person.  My dilema for anyone that can help - I am using Crystal Report 2008.  I have mapped to a database in MS Access 2002.  I copied the database to my desktop and created a test report.  I can see the fields in the Field Explorer.  I have dragged the fields onto the report and they are visible in Design View.  I can see the data in the fields when I browse the fields.  In the Preview View I do not see any data what-so-ever.  I have not changed any defaults and have not suppressed or hidden information.  The $1M question:  Why can't I see the data on my report?  I never had the problem when I used Crystal Reports v8.

    The datasource shows my database.  I believe that is what you meant.  No data.  IT has asked me to ask ? if in the Control Panel DSN if we need some information there.  I don't have a clue - I am just a report writer and not an IT person.

  • How do I get tech support to follow up?

     After initial success with my new D7560, it started dropping magenta and yellow, often in mid-page. The ink levels were all high, and I tried the obvious, recommended fixes with no luck. I engaged chat support, performed diagnostics and print quality reports, using a lot of my ink with no cure and was told to reload the drivers, etc. Did this the next day with no luck (not surprising), so got another chat session. Went thru the diags, reports etc again (using more ink) and was told the hardware was defective and the printer would be replaced (but not the dwindling cartridges) and I should expect a phone call to arrange shipment. After 3 days and no call, I called phone support, and was passed thru 3 departments, spending 2 1/2 hours explaining the whole deal each time and using more ink. I could not stay on the phone any more and was told someone would call me in 1 hour. That was yesterday and there has been no call. I think the support people that I dealt with can only follow their script, but are not able to get this fixed. Why can't I email or fax an example of the the printed pages instead of describing it to someone on another continent? Don't they have computers? I am VERY frustrated for the first time in my experiences with HP.

    I have nearly the same problem, except no Photo Black and or black dropout on photo paper--but cheap draft paper everything looks fine (PQR shows smeared black and no PB).   I put in an email to HP, so I guess I begin the wait game.  I know it's the print head, because Ive performed all possible diagnostics and replaced the pb cartridge.  why cant I just go to Office Max and buy another print head??
    This is my second 7560; the first one failed completely in its first 2 weeks.  Maybe I should have bought a Canon.  

  • I cannot get tech support. I can not change my security questions because it will not send me an email.

    I can't change my security questions because it won't send me the email that it says it will to change my info

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID
    Use Option #5.

  • How does one get tech support?

    ThinkVantage suggested some system updates. I ran them and now my laptop is almost useless. I called Lenovo at (800) 426-7378 but, because I am out of warranty, they won't help me even if I pay. Please, does anyone have advice?

    1) You mean technical support other than the one from Lenovo? Forum is one avenue, it is free, but response time is usually couple of hrs or couple of days (or never) depending on whether people view the post and they have the technical expertise to help you out.
    Another one is probably a paid technical support systems, i.e. from local computer store.
    2) is there anything more specific? like the error code? can you burn a linux live discs from some other computer, and try to run from the drive?
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Where to get HCP support?

    I have a HANA instance running the the US1 data center.  It's showing an error indication on the HANA instance dashboard.
    Seems most of the support folks are in Bulgaria or Germany.  Is there anyone in the US that can support a fellow SAPer?
    404-943-6413 desk
    404-416-5688 cell
    Atlanta, GA (GMT -5)
    -Andrew

    Hi Andrew, just sent you an email with a few instructions.
    LEt me know if that helped.
    best,
    Rui

  • How can I get some Tech Support?

    I am new to the world of Apple. IPod drew me in. Since I upgraded to iTunes6 the investment appears to be a bad one. I have tried to seek support on the Apple Dicusssions. The best advice someone could offer was buy a Mac. Not the best advice to offer a Windows user when frustrated with lack of Apple resources.
    Is there a paid support I can access? I don't mind paying if someone for sure knows what they are doing. I imagine most of the folks on the Discussion Forums are voluntary Apple Users. Where are the Tech Support people? I wish someone could ask me some intelligent questions and offer me a diagnosis to the problem, atleast.
    Many users in their kindness I must admit attempted to help but quickly dropped this hot potato.

    Here's the update:
    I was able to get iTunes launched (with the help of Tech Support) in a very unsafe environment. I owe it to those who may need this after me. It will get you going, but you will be extremely vulnerable to internet virus assaults. Please do not use this approach, until you have exhausted every other available solution for your issue in the KB.
    There are three Steps 1) Uninstall 2) Disble and 3) Reinstall.
    UNISTALL Uninstall iTunes using Windows utility Add Remove Program available in Control Panel.
    DISABLE Disable all third party System Services and Startup Items using using MSCONFIG utility as described in Service Document http://docs.info.apple.com/article.html?artnum=302538
    RE-INSTALL Re-install iTunes6 + QT7. Launch it under the Selective Startup Option.
    It worked ! You realize among other things at this point you have your Antivirus and Firewall disabled. When I started my computer in the Normal Startup Option, iTunes fails to work again. So I have ahead of me the long and ardous task of ruling out the service that is causing conflict with iTunes6. Then work with the software vendor to arrive at a solution.

  • Where are i get online support for mobile

    Hi ,
    I want know where i get online support for my mobile N 73 music edition.

    This is a support forum so you can get help here. Give a detailed description of your problem and if someone can help they will post you the answer.

  • Does Adobe have a tech support contact for Flash on browsers?

    I am looking how to escalate to Adobe Tech Support but paying 29 bux an hour for some recruited college Grad that knows to little doesnt suit me.
    Bought an HP Quad and it had Win7 home so poorly installed, configured, overloaded with junk, would not backup, when it did backup and create a repair disk they wouldnt restore.  HP's preloaded Win7 build both IE8 and Firefox were crashing with both BSOD and Browsers not responding and dying. Firefox never responds to anything, Microsoft indicates is an add on problem but I think it can be a flash issue although it occurs much more on Wiin7 (ANY Version) for 32 or 64 bit.  I have been screwing with this for a month screaming at Microsoft and Mozilla but its a waste of time.  
    Microsoft forums are polluted for Win7 browser BSOD and Browser halting then crashing posts, there answer is disable add-ons.  I cant surf the net without add ons so that is a stupid reponse of finger pointing, giving appearance that Msoft, Adobe and Mozilla dont communicate.  No company will take ownership and drive the issue to find the root cause and where ever that cause is make them fix it, Msfot, Adobe of Firefox.   so what do ya do?
        The HP PC with horrible preload of win7 finally died and killed the build but Microsoft was equally useless in helping me repair that preloaded junk even though the OS is theres.    I BOUGHT real disks because HP couldnt support the mess - HP couldnt support chewing food let alone the mess they place on PC's with 90% asian parts with old drivers.   Eleven escaltions starting on DAY 1 of ownership of a Pavilion.  Hundreds of crash dump error reports sent to Firefox has still gone unresponsed, as they employ the 5th ammendment ,method of silence without support and Msoft remove all add on is laughable but proves HP. Firefox and MicroSoft wont assume responsibilty.  
    This sucks as all three gloat and boast about a HIGH levels of support and awards won for support but it is all myth, and laughably a lie but I still want it repaired.   28 years in IT - retired I feel qualififed to make the observation.
    I never attempted to contact Adobe but I get redirected after seeing the warning about 39 bucks an hour to answer a phone for a freeware add-on.
    Does anyone know of have a escalation path to a real person at adobe or department beause tthis site redirects from the ASK Adobe Support link meaning I cant even mail a question to then,  Already a BAD sign but the driver is free, but they wrote, and millions are having issue so where is there support -  Why bother writing  the addon if people cant even ask a question.
    So does any know if they support the flash add-on without charging?     a Glitch they might want to know about is flash 10.0.0.1 shows in Win7 Event logs as version 0.0.0.1 and I have logs showing that an addon report from the DEP (Data Execution Service) saw an add-on go to a non executalbe memory region whenthe only add-on I have is flash.
    Google for IE8 Browser Crash 566,500, Win7 Browser crash 1,500,000,  Firefox crashing 587,000, Firefox flash crash 1,420,000, Adobe flash crash 1,820,000,   are 4,615,500 google posts found for one issue and I know there are more than that failing but Im sick of the whole thing so adobe is my last gasp.   Please respond if you have a fix or path to escalate to adobe.
    Thanks.
    What a mess that no company so far stands up willing to take ownership of this just to find the root cause.

    I don't have a definitive answer, but I would guess you won't find a tech support service dedicated to the Flash Player since it is free software and customers apparently have problems getting tech support for the products they buy.  But here are a couple of things worth considering.
    Try posting/looking thru the Flash Player forum...
    http://forums.adobe.com/community/webplayers/flash_player
    Try submitting a bug report...
    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Need an easy way to contact tech support.

    Verizon is a big company.  We have 3 phones with Verizon.  Because of income reduction we closed internet and use it from another family member.  Now working 60 hours+ a week... the change was more practical.  We are Verizon customers, but did not know that email would disconnect without internet because we can sign into email from the Verizon cell phones.
    Now we seem to need the FIOS Technical Support Team, to ask if they can set-up a forwarding message from the old email.  Some day they will probably fix this communications disconnect.  Nobody would ever use their email if they thought it was to be disconnected when the customers do use other Verizon services.  There must be a solution.  People can't remember all the small details in times of distress.  I am sure Verizon realizes that people don't always have TV, Internet & home phone. 
    It is a matter of keeping the image of being the service provider of choice.  If there are no options, then Verizon suffers from not being valued service providers that the customer thinks they are.  People pay for a service (or 3-5 services, phones, TV, internet, multiple family members using and recommending Verizon!).  Then if no solutions are offered for email in times of trouble, it leaves a bad message.  How could that be?  How could Verizon not give options to fix problems from closing internet?  I don't believe this is possible yet.  Does anyone know a easy way to get Tech support?
    When times are better... would you go back if your service provider only helped you with part of your services?
    Please send any useful answers to this new problem.
    Thank you.

    GoVerizon wrote:
    ...  did not know that email would disconnect without internet because we can sign into email from the Verizon cell phones. ... Nobody would ever use their email if they thought it was to be disconnected when the customers do use other Verizon services  ... 
    As "topdog" has stated, you can only have Verizon email if you subscribe to Verizon Internet service.  That's the nature of the system and nothing has changed in that regard for a very long time.  Also it's important to realize that your Verizon mobile phone service is provided by a separate company.  Verizon Wireless is the mobile phone company, and Verizon Communications is the Internet company.  Maybe that sounds strange, but once again that's the way this thing is organized.
    Based on the information you've supplied I'm not certain what your goal is.  You may want to consider setting up a free web-based email account such as Google Mail or Outlook.com.  In any case you will require some method to get online.  Perhaps your local library has Internet service that will allow you to achieve your goals.  Of course I'm curious about how you got online to post in these forums.  Maybe that's an interim solution until you get things squared away.  Good luck.

  • Elements 10 closes when making panorama and Adobe Tech Support???

    I recently installed PSE10.  I upgraded because my old computer crashed, so I went to Win7 with 64 bit and did an upgrade of several programs.  I noted that when I try to do a panorama in 10 I get an error message "Adobe Photoshop Elements 10 has Stopped Working."  That happens whether I have pictures in 10 waiitng to become a panorama or I am just creating a new one with nothing loaded in 10.  I can open other Photomerge types like "Groupshot" but not panorama.  Any ideas would be appreciated.  TIA
    This is my first "serious" problem with Adobe.  I looked around on the site for a way to submit a question to tech support....Is there a way to submit a question to Adobe Tech Support for free? or is it all purchased time (i.e., they do not offer free tech support.)  Again, appreciate the input.
    Thanks

    There's a phone number listed for tech support.
    You can get tech support from an online chat session.
    As usual, you take your chances with how "technical" the support will be....
    Added:
    Searching the forums for "panorama" revealed a problem with Lightroom and Bridge that was solved by resetting the preferences:
    Hold down the Ctrl+Alt+Shift keys when launching PSE, and answer "Yes" to re-building the Preferences.
    Might be worth a try.
    Ken
    Message was edited by: photodrawken to add suggestion

  • Crashed very unhappy i cant receive tech support because itunes my iphone 4 after loading to new pc

    As a loyal iphone user for years,I just realized you cant get tech support after 90 days of purchase.No one has ever told me this until today after i downloaded itunes to my new laptop and lost everything! I called apple and they said they cant help me! Seriously???? I pay them over 200 dollars a month! Anyone else have this problem? How can I fix it? I love my iphone but after being told that i am thinking of switching to windows!

    That is the way the Limited Warranty has worked since the iPhone 3G. Purchasing the Extended Warranty(AppleCare) will get you another year of hardware support in the store as well as phone support.
    Also, you pay you wireless carrier monthly not Apple.
    You can leave feedback for Apple about your issue here:
    http://www.apple.com/feedback/iphone.html

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