Why does Apple TV tell me I need HDCP?

I have two identical TVs with two identical AppleTVs and two identical HDMI cables. One Apple TV plays perfectly when I order a movie and the other says I need an HDCP compatible cable. Why is this happening?

Hi, thanks. Just had an electrical outage, back on now. What I would check first is using FF, find the plug-in SWF vs 10.1.53.64 and make sure it is Enabled.
If you have Installed Flash Player in IE, then I can have you check for the Shockwave Flash Object in the add ons and make sure it is Enabled as well. I can give you better directions to find that, just let me know.
Also, to confirm the Flash Player files, go to C:\Windows\System32\Macromed\Flash Open Flash and post back all files listed there. The NPSWF needs a right click and then click on Properties in order to obtain the version number.
Thanks,
eidnolb

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Why does my webpage tell me I need to update??

I am quite new to flash. I am using the CS4 version. I have added a swf into my website with all the relevant Javascript, etc....and when I upload it and view in browser, it doasn't show.. add tells me I need to update my flash player to view it.
Have 10.1..... as far as I know is the latest version... WHAT AM I DOING WRONG??
Please can someone help me?

Hi, thanks. Just had an electrical outage, back on now. What I would check first is using FF, find the plug-in SWF vs 10.1.53.64 and make sure it is Enabled.
If you have Installed Flash Player in IE, then I can have you check for the Shockwave Flash Object in the add ons and make sure it is Enabled as well. I can give you better directions to find that, just let me know.
Also, to confirm the Flash Player files, go to C:\Windows\System32\Macromed\Flash Open Flash and post back all files listed there. The NPSWF needs a right click and then click on Properties in order to obtain the version number.
Thanks,
eidnolb

Why does a document tell me it needs to be opened in newer version of Pages yet when I check the Mac App store I already have it upgraded

I can't seem to open Pages documents and am told "You need a newer version of Pages to open this document" however, I have checked for upgrades in Mac App store and am told all apps are up to date. When I open Pages and check "about Pages" it says I have 4.3. What gives?

It sounds like you already have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I cannot install apps that are upgraded to ios4.. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

i cannot install apps that are upgraded to ios4. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

I am having the exact same problem with trying to sync my iPad with my computer. To make a long story short, I had to reinstall Windows for my computer and therefore had to reinstall itunes.
I have done back ups in the past for my ipod touch and other ipods with no problems, but unfortunately I have never been able to back up my iPad. During a sync, the iPad would always disconnect from my computer and it would never finish. it would say the connection was lost, but nothing is wrong with the connection.
So now I have over 100 apps and thousands of pictures that I am afraid will be deleted if I run the sync in itunes. I have tried to transfer purchases and it goes through the list of apps, but nothing is ever transferred.
Any help would be appreciated. I am not interested in jailbreaking my iPad to solve this problem. There should be a fix for this and I want to upgrade to ios 4.3 as the original poster. Please help

Why does Apple require ISBNs when Amazon and B&N don't?

I'm sure this has been discussed, perhaps someone could point me to an answer.
Why does Apple require an ISBN when Amazon and B&N's digital stores don't. In many ways this eliminated many individuals or small presses from selling their books on iTunes. Does Apple specifically not want those not alligned with pre-digital publishing to be able to sell books on iTunes? Perhaps there is something I'm missing here.

Fabini, by the fact that I've uploaded and sold dozens of eBooks on Amazon and B&N without ISBN numbers. They both don't require them for eBooks.
As per Amazon: “An ISBN (International Standard Book Number) is not required to publish content with Kindle Direct Publishing. Once your content is published on the KDP web site, Amazon.com will assign it a 10-digit ASIN (Amazon Standard Identification Number), which is unique to the eBook, and is an identification number for the Kindle Book on Amazon.com. If you already have an ISBN for your eBook, you’ll be able to enter it during the publishing process. Do *not* use an ISBN for the print book edition.”
As per barnesandnoble.com's PubIt!: “You do NOT need an ISBN to sell your eBook through PubIt!. If you don’t have an ISBN, just tell us that you don’t have one by answering No when prompted. In that case, Barnes & Noble will assign an internal 13-digit identifier to your title for you when you submit the title to go on sale.”
Apple is the only of the "big three" eBook distributers that requires an ISBN and that is a bad call and reduces that "democratic" power of eBook publishing. I hope they change the policy soon. Anyone know who the best person to email about this issue would be?

In Address Book, why does Apple let you create custom fields in the Template cards but not have them available for importing?

I open Address Book, go into Preferences, select Template and under the Names field (friend, assistant, father, etc) I add a custom field called "Principal".
I also add two more custom fields in the Email area.
Quit Address Book then relaunch. Add a new contact and the new custom fields, Principal, etc. are there. All good so far.
I have a Now Contact file with about 200 contacts in it. I export all fields as a Text file, Tab delimited. No problems there. With Address Book launched, select Import, pick the text file, leave Text Encoding on Automatic and click Open.
The window that shows the fields for Address Book and fields for the text file side by side opens. This is where you match up the correct fields for importing. If I go to one of the fields from the text file that I created a custom field for, click under the Address Book heading on the Do not import, scroll thru the Apple choices of fields, none of the custom fields show up. Only the original Apple ones are there. Why does Apple let you create them in the Template area but not have them available for importing? Does anyone have suggestions on getting around this?

While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
Hover the mouse pointer over the name, and press Command-Option and the path to the file will be displayed.
As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
<http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
<http://hints.macworld.com/article.php?story=20110729034827358>
<http://www.macworld.com/article/1047793/folderinterm.html>
<http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
<http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.

Why does iphoto 11 tell me to update library every time i open it?

why does iphoto 11 tell me to update library every time i open it?
iPhoto '11 OSX 10.8.5
I open iphoto and I get the message
"the Photo library needs to be upgraded to work with this version of iPhoto"
I click upgrade and after a few seconds the photos show fine, the application works correctly.
then I quit the app. and reopen and i get the same message and the same results.
this was happening before I did a complete erase of the Macbook Pro and install of Mt Lion
upgraded from lion.
only thing thats the same is the computer and the library I restored.
RT

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT5192 why does my phone tell me that after trying to update my software to ios 5.1 that an error has occured

why does my phone tell me that when after updating ios 5.1 that an error has ocurred,ive tried 3 times and im still getting the same message?

Call Apple in the morning.
Possibility could have been you had caps lock on entering your security answer either now or when you set it up from the beginning.
Apple will help you out and you will be in good shape.
If you are not into phone calls then try to make an appointment at your local Apple store and they can fix it for you in no time.

Why does Apple misslead us selling what appears to be Game of Thrones Season 2 when in fact all it is - is a few trailers and the actual program is only available 18th Feb - this gives me a real bad feeling toward Apple and its branding!!!! deceitful

Why does Apple misslead us by selling what appears to be Season 2 Game Of Thrones when in fact it is only some timewasting trailers and the actual program is only available on 18th February 2013!
Deceitful comes to mind....
I am sure they will say it is in the small print and you should have read it and what you got was these 'Really Cool Trailers'......but come on Apple - don't screw up your BRAND now if you carry on you will have a core problem! My trust is waning.
Its is not like Aple will be stocked-out on the 18th February is it - in reality I guess they just want the money upfront well in advance of delivering the product....just not on Steve will be turning in his grave.....

etresoft, I think you are being unnecessarily harsh to gloriastitz. She is frustrated and doesn't understand computers at the level you do. What she is experiencing is frustrating, so she is frustrated. I have been a help-desk professional for over 15 years now, and emotions are part of the business.
I know it has been over 6 months since gloriastitz posted her reply. I hope she got a useful answer, but I fear we have satisfactorily scared her away from seeking help.
So, the first best response to tell someone is that the problem they are experience is almost certainly fixable, but may require more information to solve. You tell them you understand their frustration (even if you personally don't experience frustration or don't understand why people my express frustration publicly about a problem that frustrates them). It's just good protocol.
Then you work with the person to break down the problem into steps. If you don't have a ready answer and don't think you might even know the answer with sufficient data, then back out and leave it to others to tackle.
I've been having a similar problem with my Mail program. The cause is still unclear to me after vieweing the logs and changing settings where I know them to be. There appears to be a setting that is not clearly placed in any of the typical UI locations for initiating the desired action for either a feed: or mailto: call.
etresoft wrote:
gloriastitz wrote:
I'm sure I'm not the only one having these frustrations.
I think you are. This is not a place to rant and complain. It will just encourage people to give you unhelpful responses. If you want to complain, go elsewhere. If you want help, ask for it.
For example, can you explain what those dialog boxes actually say? Regardless of who is starting Mail, it will not prevent your machine from sleeping.

HT204053 Why does Apple kick their old subscribers under the bus? I have an iMac G5 2.1 Computer using Leopard 10.5.8 system, and I am no longer able to renew my MobileMe account, Why? Maybe I should look into PC Computers in the future!

Why does Apple kick their old subscribers under the bus? I have an iMac G5 1.9 and 2.1 computer using Leopard 10.5.8 system, and I cannot renew my MobileMe account, why? Is Apple incapable of keeping their old subscriber accounts active and still update their system? Maybe I should look into buying a PC in the future? I eagerly await your reply. Thanks

MobileMe is being terminated in two weeks. If you have files on your iDisk which are not also on your computer you need to be downloading them as soon as possible or you will lose them.
You can migrate to iCloud and set Mail up manually to receive your @me.com mail:
Entering iCloud email settings manually in Snow Leopard or Leopard
You will not be able to sync calendars or contacts. If you want to have general online file storage you will need to find a third-party alternative - this page examines some options:
http://rfwilmut.net/migrate3

Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

Why does apple allow apps in the App Store hijack your Internet when certain websites? Why doesn't apple remove their products from the App Store?.

Apple saw it as their responsibility since the redirection took me to the App Store. They assisted me in stopping the redirection which is occurring on many peoples iPhones. It's a have java script problem that adking is using to get you to buy their games. The websites work normal and then all of the sudden the website is taken over by adking.com. You can no longer use the website as it immediately takes you to the App Store without ever showing a popup to cancel the redirection. They were very helpful fixing the problem should others experiencing this specifically with adking.com.
No need to get defensive. I'm not the only one experiencing the problem Apple said.

Why does apple only support mp4 videos?

It's not really a problem, i usually use my friends computers to convert my videos since mine is so slow.
But why does apple only support MP4 and MOV formats? Why not MPEG or DivX?
I know they cannot use WMV because it is a Microsoft format.
It's just sometimes when i convert videos, the audio becomes out of sync or iTunes complains it's not playable on my iPod.
I would just like to know why?
Thanks for your time.

If Apple chooses to go with H.264 or MP4 or whatever else they want to support, maybe it would be real nice if iTunes could automatically convert to those formats. So if I dropped my universally standard (and supported by most DVD players) DivX video clip in the library, iTunes would convert and format the video to an iPod friendly format.
So, let me see if I understand this correctly. You want Apple to pirate proprietary codecs from DivX and build them into iTunes QT access. Tell me, does this mean that Apple is working as your agent and you will be the one spending time behind bars or paying the fines. Or, are you saying that Apple should act as an agent for DivX and charge you for a version of iTunes with legal codecs installed. How about Windows Media? Want to double the cost? What about Real? Or maybe Apple should have different versions of iTunes -- one for you and one for the guy who lives next door who uses old Indeo files?
I have tried several 3rd party converters and they all suck.
Perhaps you should be more selective in choosing a converter or invest in a commercial product which is supported by the people selling it.

Why does apple not allow 3D

A statement from the Smithsonian: "....iPad. Although these devices technically fully support 3D graphics in the web browser, due to a restriction of Apple it is not currently possible to use the Smithsonian X 3D explorer on iOS devices." Why does Apple not allow Smithsonian X 3D to run on MAC iOS devices? It runs on other OS such as Android etc.

John,
If you know so little about the topic why even respond? Just to take sides? How do you even know your on the right side? Because you bought an iDevice and must obey your master?
Firstly 63% of video on the web is not HTML5. There is no such thing as HTML5 video.
HTML has a new tag called <video></video>. This tag allows the playback of videos converted to a specific codec. In safari it is h.264, in chrome it is VP8, in firefox it is OGG.
Each browser can only handle their codec, so a video that runs in the enw <video> tag in safari will not run in chrome or firefox unless another video is also present that has been converted to the correct format.
Adobe Flash can play all of them, or any one of them in any browser. Or you can just use .flv and have only one video that plays everywhere.
As such Adobe Flash plays back h.264 video, and has been doing so way before anyone heard of HTML5. Most hardware today has built in support for this codec as well, making it the best performig codec to be used for video.
With or without HTML5, h.264 is and has been becoming the "standard" codec for all video.
So to say 63% of video is HTML5 is a half truth. If you only cinsider safari then yes, 63% of the videos that flash plays can also be played in safari. However that same 63% can not be seen by anyone else as they require a different codec.
This says that h.264 is the dominant codec, because 63% of all video uses it. However you still need to support the other 37% of video which is not h.264, and you still need to support the other 63% of video for those who dont use safari.
The best option to bring all this together is Flash. It's the one stop shop for all video across all screens.
And Flash out performs HTML5 players 10 to 1 on every product on the planet except Apples.... where it somehow becomes a huge resource hog.... but then that may have something to do with Apple not wanting any media consumption to come from anywhere than their pocket.

When i try to purchase a song, why does apple id has been disabled comes up

when i try to purchase a song, why does apple id has been disabled come up?

We are fellow users on here so we won't know that actual reason, but you might be able to re-enable it via this page : http://iforgot.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/

Why does Apple TV tell me I need HDCP?

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