Wildcards with telephone number in BP search

Hi all,
I added telephone number field to the extended search of business partner, It works only with the exact number and doesn't works using wildcards...
Any suggestion?
Thanks a lot

MAC CL_BSP_BP_ACCMOD's query method uses FM COM_BSP_SEARCH_BP.
Look into this function module before you make enhancements around BP search using telephone number.
Thanks,
Thirumala.

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Problem in identifying Customer with Telephone number in CTI

I am facing a challenge in the following scenario:
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I have created a test data - BP with my extn no. (only extn. no not the complete landline number) if i call my agent id no from my extn no., ICWC is able to identify the customer. The alert shows +72085 which is my ext no. but there is no prefix of no. 9.
My question is:
How can i adjust the search routine in SAP to search for the telephone number beginning with +9.
Is there any other alternative solution available for this. Any thoughts..

Hello Kalees,
We had a similiar problem in one of ours CRM IC implementations, but since this particulary implementation we were using BCM we removed the numbers there.
But been searching and i think that the function used to indentify the call partner for the call it's BUPA_SEARCH_2(iv_telephone) think you can manipulate your telephone number there just for the identification, but the number showed in IC will still have the 9.
Don't know if this help , but try some debug perhaps this helps you get a solution(check class CL_CRM_MCM_SESSION).
Best Regards,
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Bussines role - ZCC_ICAGENT
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Hi kalpana,
You dont need to do any setting for this.
Following URL will be used as per your requirement.
http://rrnewcrm.ril.com:8000/sap(bD1lbiZjPTI0MiZkPW1pbg==)/bc/bsp/sap/crm_ui_start/default.htm
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DATA: lt_ivr_url_param TYPE tihttpnvp,
         ls_ivr_url_param TYPE ihttpnvp,
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         ls_searchcustomer TYPE crmt_bupa_il_header_search.
CALL METHOD cl_crm_ui_session_manager=>get_initial_form_fields
       CHANGING
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"Ture Hoefner" <replyto@newsgroup> wrote:
Hello Shah,
Search your tools web app for the UsermgmtTools.properties file. In
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D:\bea70sp1\weblogic700\samples\portal\sampleportalDomain\beaApps\sampleport
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Ture Hoefner
BEA Systems, Inc.
www.bea.com
"Shah Sidi" <[email protected]> wrote in message
news:3db0a001$[email protected]..
Is it possible to use WL Portal 7.0 admin framework to manage userswith
all numeric
user id ?
I got an error "User names cannot start with a number" while tryingto add
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Hi Experts,
create URL,Telephone number as paramater Account Search and result based on parameter of telephone number ?..
Previous my thread was locked...Now i want to say thanks to KALYANI L and Richa Dameja,..Now This code i have followed now its working fine..Thanks Great help to Kalyani L..and Richa Dameja.. i have implemented the DO_INIT_CONTEXT.....Now getting result...
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Message was edited by: Andrei Vishnevsky
Disussion is locked.
Reason: Re: create URL,Telephone number as paramater Account Search and result based on parameter of telephone number ?

Hello Kalpana,
I've already locked your previous discussion and thought that I gave pretty clear warning.
First of all "do my job" posts are not welcomed on SCN.
Second point: you're incorrect in choosing SCN space with such questions. Here is a little which is related to IC in your task.
Third point is that if somebody has an answer to your exact question then he will give you it if he wants. There is no reason to post-post-post messages asking for help or hurry. Your "urgent requirement" is not the reason either.
Fourth one is: according to The SCN Rules of Engagement you need to do the search before posting. Almost all of your questions regarding this topic has an answer already.
Locking the discussion again. If you continue to post such questions I will need to report this situation to SAP CRM space editors and global moderators.

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For address check table ADDR1_DATA
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Edited by: m_n_novice on Aug 7, 2009 11:08 AM

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Warm regards
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Wildcards with telephone number in BP search

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