Will my replacement phone be unlocked?

I bought the iPhone 4s through three mobile. I paid them to unlock it. It is now unlocked and works with any sim. But the home button is faulty and they're replacing it for another 4s. Some advisors say it'll be unlocked some say it will be locked to the first sim I put in it??? I can't get a proper answer. Does anyone know if it'll be locked? Or like for like which would be unlocked?

Yeah been on the phone to them they say it's up to three I've been on the phone to three they say it's down to apple. Typical passing the buck the only way I will know is when I test the phone. I have a feeling I'm gonna get shafted here. Fingers crossed I get a replacement with ios 5.1.1 on too.  Can't stand iOS 6

Similar Messages

  • IPhone unlocked by carrier, will Apple replace with an unlocked phone in the event of a warranty replacement?

    Hi there.
    I use an iPhone with the Canadian provider, Fido.  I purchased the phone from Fido and signed up for a 3 year contract in order to recieve the phone at the reduced price.  I understand that Fido performs a carrier lock on the phone when you sign up in this way so that the phone can only be used on the Fido network. 
    At the moment I am in the process of cancelling my contract with Fido and switching over to another provider in Canada.  After doing some research, I found out that Fido offers a service where they will unlock your phone from their network when you finish your contract, for a fee.  Since I am cancelling my contract and paying the early cancellation penalty, my contract will be satisfied and I will be eligible for the unlock service.   My plan is to have my iPhone unlocked by Fido so that I can use the phone with my new provider. 
    My question is this: If I have my phone legitimately unlocked by my provider, will Apple send me an unlocked phone in the event that their is a hardware failure covered under warranty, and I need a replacement iPhone?  All my previous replacement iPhones have been, to my knowledge, locked by Apple back onto my provider before they are sent to me.  But, it would be awfully annoying if a replacement phone came to me locked onto an old network that I no longer use.
    Any information would be greatly appreciated! Thanks.

    Are you sure about this? I thought so too, but when I received my replacement iPhone 6, it was locked again.
    I bought a carrier locked iPhone. Then it was replaced with another carrier iPhone. This second phone (first replacement) was then unlocked. Later the unlocked iPhone was replaced with a third phone (second replacement). To my disappointment the second iPhone replacement is locked.
    The Authorized Service center said that Apple made a mistake and should unlock it remotely ASAP. Apple Support however, says that iPhones are replaced with specifications of the originally initially purchased iPhone. If the original was unlocked, they would replace it with unlocked, but if it was locked then replaced with a locked and then unlocked by carrier. The carrier should be contacted again to unlock future replacements. I know it sounds ridiculous and illogical.
    If an iPhone has been unlocked (obviously by a carrier), why would you replace it with a locked iPhone and ask the customer to contact his carrier and request another unlock for the replacement iPhone? So inefficient and could be a problem if the carrier allows only one unlock per year per line like most do, or if you are no longer a customer of that carrier.
    Interestingly I found the following on Apple's "Hardware Warranty". Retrieved from: https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html):
    "Following warranty service your Apple Product or a replacement device will be returned to you as your Apple Product was configured when originally purchased, subject to applicable updates.”
    What I understand from this is that replacements will be configured exactly as the originally purchased including any updates made to it. I believe unlock is considered an update.
    Apple Support argues that the second device was unlocked (updated), but the original (initial / first) device was not unlocked. Therefore, I should deal with my old carrier to unlock this one.
    How insanely ridiculous is that???

  • Will Apple replace phone if screen cracks

    Will Apple replace an iPhone if the phone has a crack? Phone is still under original warranty. Crack is about half and inch toward the top. Does not affect view or applications.

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Will apple replace phone for iphone 5 camera not working if older than 12 months.

    Iphone 5 main camera not working on iphone 5. Many folks comment on apple replacing phone.  Mine is older than 12 months.  Will they still replace phone?

    No. You can get an out of warranty replacement or buy a new phone. A an out if warranty replacement will be cheaper than buying a new one.

  • Will my replacement iphone be unlocked to all networks?

    I have just recieved a replacement Iphone 4s as my old one was faulty, But recently bought myself a Iphone 5.
    I wanted to pass the new Iphone 4 onto my sister but i was on Vodafone & shes on 3.
    Will the replacement that Apple have sent me be unlocked to all networks? Or still be on Vodafone?
    Bearing in mind its a whole new handset.
    My sister is awaiting the delivery of her micro sim so cannot test it out to see until that comes.
    Anyone that could help would be appriciated! Thanks

    The replacement handset will have the same carrier profile settings that the old one had.  If the old one was carrier locked, the new one will be as well.  You can always ask the carrier to unlock the device. It's up to them.
    If they agree, the process takes a few days to work thru the system, then you restore the replacement iPhone 4, and the new carrier profile (sim-unlock or carrier unlock) will be applied.  But again, it is at the carrier's discretion.
    HTH

  • I broke my screen, will apple replace phone

    I broke my iPhone 4 screen, will Apple replace it for free?

    Do you still have AppleCare? But even if you do I don't think it covers Accidental damage, so it won't be free. I know with the iPhone 4S they offered AppleCare + which covered 2 accidental damages but I don't think they had that for the iPhone 4. Hope this helps.

  • Will Apple replace phone if bought second hand?

    Hiya, I bought an iPhone 3G from a second hand shop about a month ago and since then the bottom row of Icons on the touch screen has stopped working i.e. if I touch the bottom of the screen there is no response.
    I didn't receive any documentation from the shop or even a receipt, the man just assured me that it was his old phone and that it was in perfect condition etc.
    My question is - if I bring the phone back to the Apple store is there any chance of their replacing it even though I bought it second hand?
    Thanks!

    The iPhone warranty is tied to the device, not the individual. You can check whether your phone is still under warranty here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    If out of warranty, Apple does have an out of warranty replacement program, cost in the US is $199.

  • Applecare replacement for officially unlocked iPhone 3G concern

    I've got an officially unlocked O2 iPhone with current Applecare warranty and a cracked case.
    I'm concerned as I now have an Orange SIM in the phone and no longer have an O2 account/SIM.
    Assuming Apple will replace the phone under warranty at a Genius Bar; will they provide me with already unlocked replacement?

    Quick update for those searching a similar issue...
    Both AppleCare and the Genius Bar will only replace my officially unlocked iPhone with a LOCKED phone. As I'm now out of contract with O2 I will not ever be able to get the phone unlocked legally!
    Sorry state of affairs; Apple really needs to accommodate this scenario effectively. Hopefully I can persuade them to give me a locked phone on Orange..otherwise I'm stuck with a SIM and iPhone that will no longer work together.

  • HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

    My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

    Helps to say, this is a WW forum
    A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
    If not the Out of warranty exchange price is £209 over the counter
    If iTunes has ever been used to sync then the the serial # will be imbedded
    iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

  • Will Apple replace an unlocked iphone 3gs?

    Will Apple replace an unlocked iphone 3gs? If yes, how much will it cost?

    Not sure what you are asking? Apple only replaces phones that are under warranty and which are defective in some way or another....
    Cheers,
    GB

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

    I have a new computer and want to sync my iPhone's apps. when I tell it to do so it says that all apps in my phone will be replaced by the ones in iTunes, but it's empty because it's new. If I do so will all my apps be deleted?

    Transfer purchases over from your phone to your computer before you sync your apps. See Transferring Purchases for more details.

  • During the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    Follow the instructions here > http://support.apple.com/kb/HT1808
    You may need to try a few times to get it to work

  • Replacement phone has iOS 7.2 backup from old phone is in iOS 7.1 it will not allow me to restore replacement phone to backup, anyway around this?

    Replacement phone has iOS 7.2 installed backup was created in ios 7.1 anyway to restore replacement phone with my backup files? I tried updating the software on the broken phone but it says it is up to date.

    You must mean that the replacement iPhone has iOS 7.0.2 since there is no 7.2 version, 7.1 is the current version.  If your backup was created with iOS 7.1 it will not restore to an iOS 7.0.2 iPhone.  If the iPhone will not update to 7.1 for you, take it back to the Apple store and have the genius bar staff update it so you can restore your backup.

  • My iPhone 4 keeps shutting down :/ lately it's taken 2hrs to come back  up. Diagnostics shows panic.plist and I've had my phone barely over a year. Will Apple replace it? As I hear I need to make an appt at the apple store.

    My iPhone 4 keeps shutting down. The past 3 days it's taken at least 2hrs to come back on. It constantly has no service and tells me system restore is needed. Under diagnostics it shows panic.plist. I've had my phone a year and 3mths. I hear I need to go to apple to get a replace as this is a software issue. It isn't under warranty. Will they replace it or is it a waste of my time? I recently just got the iOS update and now my phone gets hot to the touch also. Please help. My upgrade isn't until summer of next year but I need a phone that works and will get signal!

    Make an appointment at
    http://www.apple.com/retail/geniusbar/
    Out of Warranty replacement for iPhone 4 is $149 US;
    you will get the same model, color and capacity you have.
    If your current iPhone was locked to a wireless provider,
    the replacement will be locked to that same provider.

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