Windows 8 Wi-Fi connection help!

Hi y'all, I'm switching over to Bt Infinity soon and the master socket is being moved in preparation for this. I'll have to connect to Broadband via Wi-Fi to get my HP Windows 8.1 Desktop online after the switch, but I cannot for the life of me find out what I'm doing wrong! I cannot connect the Home Hub 4 wirelessly! I've got a month before Infinity goes online, so I'm checking things out at the moment, but I'm stumped! Anyone any thoughts & has anyone got any experience of Windows 8 Wireless Networking? I would be very grateful of any help!
Solved!
Go to Solution.

See link how to connect to Windows 8.
http://bt.custhelp.com/app/answers/detail/a_id/44130/c/346
http://bt.custhelp.com/app/answers/detail/a_id/14000/c/346
EDIT: Check the back of your PC to see if you have an aerial sticking out. If you don't you may not have a wireless network card and you would need to buy a wireless dongle to be able to connect by wireless to the homehub.

Similar Messages

While updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance

while updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS1741 Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect today. Tried restarting router. Help please....thanks!

Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Windows 8 wireless connection help

I have just bought a new windows 8 system (HP 2000) and I am having problems connecting to my home wi-fi. This PC and all others that are using this network have a security of Shared and a WEP encryption. this new pc has no Shared option. No other options
work to connect.
Thanks.

I would like to suggest the following:
Please check if the computer can connect to other wireless network or try other encryption methods such as WPA2.
Check if other Windows 8 computer can access the wireless network.
Update the wireless network adapter.
In addition, please check the issue referring to the following documents:
Wired and wireless network problems
Nicholas - Your answer doesn't address the issue that WEP doesn't appear to be supported in Windows 8. Yes, we know WEP isn't terribly secure, and we should really be using WPA2. However, if you are not the network administrator or are
unable to change the security due a legacy device which doesn't support WPA, one would think Windows 8 would retain compatibility.
What HilowB52 is requesting, and what I would like to know as well, is a work around to enable a Windows 8 PC to connect via wireless using WEP encryption.
Best Regards,
Ja[H]x

Hp officejet 4620 series doesnt display on my windows 8.1 to connect to scan

This is a new printer purchased in 2014 hp officejet 4620 series doesn't display on my windows 8.1 to connect to scan.It does detect in HP AIO Remote app in windows 8.1 as seen on left but when i click on scan there it open hp scan and capture app and says unable to contact device as shown on right. I do restart my printer and PC at those times but sometimes also restart my wireless router. my internet has high speed of 115Mbps with Comcast. There is no problem with the internet provider problem should be with the printer it doesn't show up wirelessly in the laptop or else problem should be with the hp scan and capture app for not detecting the printer either way i didn't get any solution. This is always the same problem i face daily. Someone please do help in solving this its so frustrating when the device doesn't get detected to print and scan.

Hi @reshmi,
Welcome to the HP Forums!
I am sorry to hear about your frustration you are having with your HP Officejet 4620 not being able to scan on Windows 8.1. But I am happy to help you with this issue!
Are you able to make copies with your printer? (This way we know the hardware is functioning properly.)
I would recommend the following guides:
A 'No Computer Detected' or 'Connection Error' Message Displays When Scanning for HP Officejet 4610 ....
Printer Does Not Maintain Wireless Connection.
(Even though the guide titles may not match your issue, I believe the solutions will help.)
To verify if this is an issue with your HP Scan and Capture app, please try one of the alternate methods of scanning in this how to scan guide, Scan from Windows 8 With the Full Feature HP Software for HP Multifunction Printers. Select How to scan without HP software, and let me know if one of those methods work for scanning or not.
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

DirectAccess Windows Server 2012 R2 and Windows 8.1 - status connecting

I've successfully deployed DirectAccess on Windows Server 2012 R2 in a 2 node NLB cluster. Everything in the console is green and I can see clients connecting.
Windows 7 clients can connect and with the DirectAccess connectivity assistant installed show as connected and I can access resources.
On a Windows 8.1 client I can access resource and run the troubleshooting tool which reports no errors, but if I look at connections it shows as connecting and the status never changes to connected. Clients work correctly when on the internal network.
I've looked at available hotfixes, but not found anything for when the status is incorrectly shown.
Any ideas before I raise a support call?
James Saunders

Hi,
You current information hardly determine which part may occur error, I found the similar symptom on the following third party article, may can give you some help.
The similar issue third party article:
Windows 8 DirectAccess client keeps saying "Connecting"
http://tfs.letsblog.it/post/2013/07/10/Windows-8-DirectAccess-client-keeps-saying-Connecting.aspx
More information:
The Network Connection Status Icon
http://blogs.technet.com/b/networking/archive/2012/12/20/the-network-connection-status-icon.aspx
Hope this helps.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

How do I activate acrobat 8 and adobe software on windows XP while not connected to internet? [was: Windows XP.]

Please help me.
How do I activate acrobat 8 and adobe software on windows XP? While windows XP can not connect to internet.

Hi Tom,
We would like to inform you that Acrobat 8 is now end of life, we have limited recourses for it.
Kindly check the System requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
Please check the following links if any of them works for you.
Acrobat 8 activation problem
Adobe - Adobe software activation: Phone activation
Offline Activation
Thanks,
Atul Saini

EA3500 - Windows was unable to connect... (Win 7 and Win 8.1 have done this off and on)...

I recently purchased a Linksys EA3500 router and am using it as the sole router in my home network. I have primarily had three devices connected to the network computers/tablets - two running Win7 and one running Win8.1.
The first few days were OK but then the Win 8.1 system would not connect to the network (see the error message below). "Windows was unable to connect..." I tried the problem troubleshooter, power cyclilng the comptuer, power cycling the router. Updating the router firmware to the latest (it added a .1 at the end). Uninstalling and reinstalling wireless drivers on the computer. I've reset the router to factory defaults. I've run the router with and without wifi passwords.
This morning I was able to connect the Win 8.1 system to the network. Not sure what changed overnight. However, today I have had two instances of a different computer, one of the Win 7 systems, suffering the same problem. Different hardware. The Win 8.1 system is an Asus T100 tablet/netbook using a Broadcom 802.11abgn Wireless SDIO Adapter. The Win 7 system is a Dell E6540 laptop using a Dell Wireless 1506 802.11b/g/n 2.4 GHz adapter manufactured by Atheros Communications, Inc.
Last night, when I was having problems with the Win 8.1 system, I should note that it worked fine with the 5 GHz network. The laptop, however, does not support 5 GHz and now that it's suffering the same problem my only work-around is a cellular hotspot.
I'm suspecting the router at this point. Has anyone else seen this? Any ideas what could be causing it, what I could do to fix it or what I might do to help diagnose the problem(s) ? I'm more than willing to run third-party software to analyze and better understand what is happening on a network level (I would actually like to understand as much as anyone is willing to get me started on).
If I am unable to determine why certain systems almost seem to become "banned" from my network while others are working just fine then I'm going to have to return this device and try something else.
Thanks,
Dave
I recen

Hi @daved31,
You are on the right track. Checking the Wireless MAC Filter is one of the troubleshooting steps. For 2.4 GHz frequency, the suggested channels are 1, 3, 6, 9 and 11. For the 5 GHz, I suggest to use the highest channel. Those channels will give you a better signal, just make sure that no other wireless device is using it to avoid wireless interference.
If only one wireless device is not connecting wirelessly, we should focus on the wireless device itself because we know that the router/access point is working since the other wireless devices are working wirelessly.
I suggest to delete preferred networks on the laptop. Here's the link that may help: http://kb.linksys.com/Linksys/GetArticle.aspx?docid=85537a14b0214be48217c733bba9ac65_Removing_Wirele...

Unable to get Windows 7 partition to connect to the internet.

Hey all, I have come here in my last ditch effort of desperation.
I purchased a new 21.5' iMac yesterday and have been trying all day to get Win7 installed via bootcamp. The drive is partitioned, I can early boot in and out of Windows. However, I am unable to connect to the internet.
I used my Snow Leopard CD while in windows and got the "Unsupported 64" error message. But was able to go open/drivers/apple/BootCamp64 then Troubleshoot, and launched it that way. Which it then installed. I then have done the same and manually installed any driver that it would allow me to (broadcom, intel..etc)
Since then I can't find any way to connect to the internet either via ethernet or wireless. I downloaded both BootCamp 3.1 and 3.2 onto a USB Drive and installed both on the Windows side, still no progress. I have gone through the control panel and tried to manually install the "Intel Ethernet Drivers" and "Broadcom" drivers from the Snow Leopard disc. Still no luck there, says nothing can be found. The Bluetooth drivers are installed fine, but it is the Ethernet drivers that for some reason will not allow me to connect to the internet in any way.
Where do I go from here? I called Apple Care and they pretty much said "We dont do Windows, good luck!" Any help would be greatly appreciated.
(Running on new 2011 21.5' iMac. OS X Snow Leopard and the partition is Windows 7 64...if you are curious about more specs, I can get them for you.)

Try this, even if you have to uninstall Boot Camp, what can it hurt seeing you are sort of dry docked now anyway:
Troubleshoot compatibility mode works best when the entire installer directory is copied to windows folder or flash memory and then run. Maybe it modifies or writes some changes to the .msi installer's properties so that they ALL run and install properly. Which did not happen when you installed the 3.0 set to begin with.
Your OEM DVD that came with new iMac is the best source of drivers. Not from an older or retail DVD Mac OS X.
Windows on Mac is not 100% seemless, and as you found, not 100% supported - getting devices insalled and enabled which is what those Apple drivers should do, isn't and not having internet access does get asked and posted. Fine if the drivers did their work. "Not found" means you didn't get a good install to begin with which enables devices and chipsets.
If your Windows install lacks internet, you can't find and update.
Some have used their first install more as a trial run through test and had better success 2nd time.
Unfortunate that not all or latest changes to Boot Camp Support aren't showing or listed in its support page.
http://www.apple.com/support/bootcamp/
And the KB "recent changes" is hard to wade through and lost in all the consumer device articles.
http://support.apple.com/kb/index?page=articles

Window 8.1 lost connectivity to Exchange 2013 (started today)

I've done a few searches for the errors we are getting, but things that I have tried (corrupt user profiles, registry edits on the client pc, etc) have all been unsuccessful.
Our environment mainly consists of Windows 7 machines. We have three Windows 8.1 machines (there are only three on our network) that we have been testing with before we roll them out. These Windows 8.1 machines have been talking to Exchange 2013
for months (since our roll out in Summer 2014). One Windows 8 machine is connected to the domain, the other two are not. Starting today, all three computers have started prompting for passwords. Nothing has changed (no patches/config changes,
etc) on the server and its last reboot was three weeks ago. The Windows 8.1 machine that is joined to the domain has Office 2007. The Other Windows 8 machines have Office 2013. We have many Windows 7 machines running both Outlook 2007 and
2013 with no problems at all.
The user account can log into OWA. We can set up the profile on a Windows 7 box with no problem. The only common thing is Windows 8.1. iPhones/iPads/Android devices still work, too; with the tested user account (three accounts).
I ran through most tests on the Microsoft Connectivity Analyzer and everything passes.
I've turned on Outlook logging, but since it doesn't get past authentication, the logs really do not help much (if I'm looking in the right "outlook logging" folder under the AppData/temp directory.
I've tried looking at the HTTP logs on the exchange server, but they do not seem to point me in a direction.
I'm grasping at straws and not sure what to look for next. I'm going to install patches on the Exchange Server this weekend and reboot it, but I'm really thinking something on the Windows 8.1 client is causing the issues. Any thoughts or directions?
Regards,
JA

Hi,
According to your description, I noticed that the issue only happens to three Windows 8 and Windows 8.1 users. And the issue doesn’t occur when setting up the problematic user’s Outlook profile on a Windows 7 machine.
If that is the case, the configuration in Exchange server side should be OK because the client user can connect to mailbox in Windows 7 machine. Please check the following settings in Windows 8 machine:
a. Start Microsoft Outlook.
b. Click File > Account Settings, click Account Settings.
c. Click the E-mail tab, click the Exchange account, and then click Change.
d. Click More Settings, and then click the Connection tab.
e. “Connect to Microsoft Exchange using HTTP” should be checked, then click Exchange Proxy Settings.
f. Note the checkbox for fast network and slow network should be both checked:
g. Make sure the Proxy authentication settings is set to NTLM Authentication.
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

Windows Action Center says 'Connect to the internet or try again later' when I have a working internet connection

I'm running on Windows 8.1 pro version and I've had this problem since I upgrated to Windows 8. I also have problems with Windows Update getting stuck on preparing to install or downloading updates but it shows the size of updates as 0 kb and progress stays
at 0%. I usually have to reboot and then run Windows Update again to get it to work. Sometimes it also asks if I want to resume download since it thinks I'm on a metered connection.
I use a 3G usb dongle for my internet connection, but I also have manually setup a local network on my NIC (which does not have a gateway set) to connect to my backup server. If I remove the 3G usb dongle and set a gateway for the NIC (I currently also have
dsl landline which is used by other computers on the network) Windows update works without problems. I have the Windows settings enabled to download over metered connections so that should not be the problem.
Is there maybe a problem how Windows handles the internet connection using a USB dongle when you have a local network setup, or is there something else I might have missed? I did not have this problem when I was still running on Windows 7.

only windows update, action center that seem to have these problems.
Reminiscent of the same symptoms as a dial-up user. Then, one way that I could use Help & Support (in XP) was by setting Never dial in the connection and making sure that Support via H&S was the
first request I tried after connecting. Otherwise it seemed that those applications thought they could expect LAN speed performance which was obviously not the case. I have been surprised how relatively
few similar incidents there have been with PPPoE because it could have the same problem, just on a faster circuit and so lower probability of it happening.
You could try tracing with a TCP packet tracer such as NetMon to see what the timings are in each case. Unfortunately I think that the ability to tune away timeout symptoms is still very lacking in W8. Do you know what all your dongle has to
do to set up a circuit? One difference between W7 and W8 is greater use of IPv6. So you could try disabling that support to see if your symptoms changed.
Good luck
Robert Aldwinckle
Checked the properties for the usb dongle and it doesn't have ipv6 on the protocol list at all. Can't really say looking at netmon if there is problem with timings, atleast with my level of expertise. Might try to install Windows on VM on this to see if it
has same kind of behavior since it will use the same internet connection.

Windows 7 64-bit connection to Oracle server 8.1.5.0.0

Hello everybody,
Using Windows XP everything was working fine. I recently switched to windows 7-64 bits / professional. Could you help me to select the necessary client for this case?
Thanks in advance!

926672 wrote:
Hello everybody,
Using Windows XP everything was working fine. I recently switched to windows 7-64 bits / professional. Could you help me to select the necessary client for this case?
Thanks in advance!
Windows 7 64-bit connection to Oracle server 8.1.5.0.0
V8.1.5 is ancient, obsoleted & unsupported.
Combine that with Windows 7 & you have an Improvised Explosive Device waiting to explode in your face.
Edited by: sb92075 on Apr 10, 2012 9:07 AM

Windows 7 unable to connect to BT Home Hub 5 (Dong...

Just had BT Infinity and Home Hub 5 installed this weekend.
Whenever I try to connect using the wireless dongle it lets me input the password and then gives back the message 'Windows was unablle to connect to BTHUB5-W2HM'
Other wireless devices such as my phone and laptop will connect using their inbuilt wirelss and work quite happily but this message appears on my desktop pc and my laptop when I use the dongle, I did a clean install of Windows 7 and reinstalled the drivers that I downloaded off the BT Site but it didn't help.
So far I have tried taking off security from the hub, ipconfig /flushdns, some other random cmd.exe prompts people on other forums thought may help, reset the hub to factory settings.
When running ipconfig, it just gives back the response below.
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
The BT Dongle has power as it has a solid blue light on it. I tried it on a friends BT Hub 5 on his PC and it worked fine.
Not sure what to do now. BT sent a replacement out but it does the same thing.
Any help would be great!!
Cheers

Hi gregfin?
Sorry about the problems with your Hub 5 and Dongle 900. Has the Hub or the Dongle been replaced? If it was the dongle can you try a factory reset of the Hub 5 to see if this helps? Post back here if you need any further help.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Netbios name required for Windows 7 clients to connect?

I upgraded my production server to Lion tonight.
My Windows 7 test machines (all standalone -- no AD here) now need to log into the server with the netbios name of the 10.7 server as part of the login:
ie, instead of "maser" as the User Name
it now requires "<netbiosname>\maser" as the User Name
Everything works, but that futz's up the pass-through authentication I had set up for the Win7 users whom I had just set their Windows account/password combination to match the 10.6 server account/password combination.
(smb://<server> from the Mac side doesn't care about the netbios name…)
Any suggestions on what might need to be tweaked in com.apple.smb.server.plist?
- Steve

Hi,
According to the error message: 接收到显式 EAP 失败, you can refer to the KB below to download and install hotfix tool for this problem for test.
Windows 7 does not connect to an IEEE 802.1X-authenticated network if an invalid certificate is installed:
http://support.microsoft.com/kb/2494172/en-us
In addition, another library that teaching about Configure 802.1X Wired Access Clients for EAP-TLS Authentication might be helpful with your problem.
http://technet.microsoft.com/en-us/library/dd759237.aspx
Roger Lu
TechNet Community Support

Windows Mail - Server Terminating Connection when ...

This is a message related to a very well established forum full of many, many irate BT customers. I'm posting this long standing complaint here because in the forum I speak of, we are all being totally ignored by BT.
BT, after months of dissatisfaction, can you (a) acknowledge / confirm the problem and (b) fix the problem.
Here is the link to the forum in question - 8 pages worth of extremely dissatisfied and angry posters:
http://community.bt.com/t5/Other-BB-Queries/Windows-Mail-Server-Terminating-Connection-when-download...
If you don't take action, I (and many others, I'm sure) will go public on this issue.
At the end of the day, we don't want to continue paying for service that doesn't deliver!

To both people who replied to my post - I know only to well what forums are for but I'm so angry that all our posts in the forum (the one with 8 pages worth) just evapourate into thin air. You have to question the intrinsic value of at least some of these forums. I don't speak by any means for all forums but in ours we are all at our wits end - and furious because we are paying good money to BT for a "service" that doesn't deliver.
It's not good enough despite you correcting me as to where I should and shouldn't post. Have a look at the forum and you'll see what I mean. Yes - we have supported one another but we now all know exactly what the pronblem is after many months. The Sage has made around 4 posts all of which advocate we should all change to IMAP but this is missing the whole point. Our BT e-mail service is supposed to work through POP3 and indeed BT has standard POP3 settings for mail clients.
Myself and numerous people have been through all the official help and support channels to no avail. Customer Service is really poor. They tell you to follow a standard set of instructions by way of a "fix" but they refuse to recognise the issues we have.
But to finish, where do we all go from here when (a) many people have known for months what the issue is - it's a BT Yahoo server-side problem and (b) many people have reported this long standing issue (since Feb-12 or earlier) through the official BT support channels and still nothing has been done.
OK. No more posts from me. I'm at my wits end and both your replies have discouraged me from participating any longer. Very disappointing.

Windows 8 Wi-Fi connection help!

Similar Messages

Maybe you are looking for