Windows update attempts to update my Laser jet CP1025NW constantly fails

For almost two years, Windows Update has been trying to install updates on my printer and always fails. The printer works fine but something is telling windows update that an update is available. There seems to be no way to shut off the process.

Hi @Sooke ,
I see by your post that the Windows Update for the Laserjet keeps failing and you aren't able to turn it off. I would be happy to help you.
I have seen on several occasions, the Windows Update replaces the HP drivers, therefore causing the printer not to print.
I would suggest to do manual Windows Updates, this way you can uncheck any HP Updates so the update doesn't interfere with the original HP drivers. (usually listed under critical updates)
How To Change Windows Update Settings in Windows 8 & 8.1.
How to Manually Update Windows 8.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Laser Jet CP1025nw: Duplex printing not available from Mac

I just bought a new HP Laser Jet CP1025nw printer and have installed it for wireless use. When trying to print from my Mac (OS X 10.9.3) the option for (manual) duplex printing is not showing up (greyed out) in the print dialogues in applications (e.g. Microsoft Word, Adobe Acrobat Pro).
How can I get duplex printing workingfrom my Mac?
Thank you!
This question was solved.
View Solution.

Cool! That worked for me! Thanks!

Laser Jet CP1025nw

I have an HP Laser Jet printer CP1025nw. I have had ink cartridge problems and just bought a new set of
cartridges.
The maching is flashing with the black cartridege, but there is no way that I can access, and nor are there instructions either 1)on the webpage or 2) manual that came with product

HI fkosmakos,
I understand you can't access the toners.
I will be happy to help you.
If the carousel isn't moving automatically to change the toners then I would do a power reset to see if that will resolve the issue. With the printer still turned on, disconnect the power cable from the back of the printer. Then disconnect the power cable from the wall outlet.
Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Now touch the color button and open the lid to see it the carousel moves.
If you are still having issues then use the manual way to turn the carousel.
Open the top lid, or the left side on the black frame there is a hole with a white tab that you can press down with something like a pen, as you are holding that down you can push the carousel backwards to change the toners and try fix this issue. (the carousel has to be turned just right or the toners will be locked)
Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

WINDOWS 10 PRINTER DRIVER FOR HP LASER JET 1600

My wife's laptop just upgraded to Windows 10. Now she is having trouble with printing out of Word. It prints, bu the type is very tiny comparted to what it is suppose to be. The laptop is using the Windows 7 driver. When will there be a Windows 10 driver or is there a fix for this problem?

The driver for this device should be available around the end of Jan. 2013. Please bookmark this site for update information.
Windows 8 Support for Laserjet products
I am an HP employee.
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Windows updates causing LV2009 to lockup constantly?

Anyone else notice this?
My machine autoupdated lastnight and today LV 2009 has "stopped responding" and needed to killed with the task manager 20 times already today.
I am not doing anything today I was not doing all day yesturday...
This is happening even when just editing a block diagram.
I received these updates lastnight and our system policies are set to not allow removal of any updates through add/remove...
Windows XP
Update for Windows XP (KB970430)
Wednesday, December 09, 2009
Automatic Updates
Office 2003
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB976882)
Wednesday, December 09, 2009
Automatic Updates
Windows XP
Security Update for Windows XP (KB974318)
Wednesday, December 09, 2009
Automatic Updates
Office 2003
Security Update for Microsoft Office 2003 (KB975051)
Wednesday, December 09, 2009
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Windows XP
Cumulative Security Update for Internet Explorer 8 for Windows XP (KB976325)
Wednesday, December 09, 2009
Automatic Updates
Windows XP
Security Update for Windows XP (KB973904)
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Windows XP
Security Update for Windows XP (KB974392)
Wednesday, December 09, 2009
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Windows XP
Update for Windows XP (KB971737)
Wednesday, December 09, 2009
Automatic Updates
Windows XP
Windows Malicious Software Removal Tool - December 2009 (KB890830)
Wednesday, December 09, 2009
Automatic Updates
Message Edited by RTSLVU on 12-09-2009 11:28 AM

Not sure if it was because of the updates but I had worked overnight on Thursday, had a bunch of changes to my code, and when I went to save it to my thumb drive for a backup (and to transfer it to my customer's computer when I got on site), my laptop froze. When I shut it down by holding the power button down it then wouldn't reboot. When I got to the customer's site a couple of hours later (feeling pretty sick at the prospect of having lost about 12 hours of work, not to mention a defunct laptop) it booted and I was able to copy the "stuff", but within a few minutes I got a "blue screen of death crash". The laptop was working pretty well, no particular "twitches" until the update.
Anyone have a FAQ or link to how to most easily, and safely, roll back the updates? The stuff I get when I Google seems to be related to driver roll backs.
Thanks,
Putnam
Certified LabVIEW Developer
Senior Test Engineer
Currently using LV 6.1-LabVIEW 2012, RT8.5
LabVIEW Champion

Laser Jet CP1025nw IP Address Problem

I wanted to configure my Printer and use the E-Print Service, I went to www.Hpeprintcenter.com and tried to add a new device. It showed me a message asking me for a claim code. I didnt have that code so I clicked the 'What is a claim code'. Then, to get a 'Claim code' I have to enter the HP Printer IP address in a web browser, but My HP Printer IP Address is 'XXX.XXX.XXX.X', and the example in the web is 'XXX.XXX.X.XXX'.
Please Help me

Hi,
The manual is located at
http://h10032.www1.hp.com/ctg/Manual/c01949965.pdf. The section below is taken from page 81
Open the HP Embedded Web Server To open the HP Embedded Web Server, type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address, print a configuration page. Select Print configuration page on the Services tab in the Printer Preferences.
I hope this helps
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Cannot set up web services on HP Laser Jet CP1025nw

I keep getting a communications error message/check internet connection. I can print over my network just fine. I have an IP assigned to the printer that is outside the DHCP range. I have read lots of posts but nothing has fixed the issue. Please help. I have also tried using Google's DNS addresses. I have tried uninstalling and reinstalling the software.
Network Summary
TCP/IP(v4)
Status: Ready
IP Address: 192.168.1.201
IP Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: Manual
DHCP/BOOTP Server: 0.0.0.0
WINS Server: 192.168.1.1
Preferred DNS Address: 75.75.76.76
Alternate DNS Address: 75.75.75.75
TCP/IP(v6)
Status: Ready
Link-Local: FE80:0:0:0:7AE71FF:FEA6:9E90
Stateless (from Router): Not Configured
Stateful (from DHCPv6): Not Configured
Network Identification
Host Name: NPIA69E90
Domain Name:
Bonjour Service Name: HP LaserJet CP1025nw
Bonjour Domain Name: NPIA69E90.local.
Network Hardware Configuration
Network in Use: Wired
Wired Hardware Address: 78:E71:A6:9E:90
Wireless Hardware Address: 90:00:4E:05:51:69
Firmware Date: 20130212
IO Timeout: 120 Seconds
802.11b/g/n Wireless
Status: Disabled
Communication Mode: Infrastructure
Network Name (SSID):
Authentication: None (Open)
Wireless Direct Setup
Status: Enabled
Wireless Direct Printing Name (SSID): HP-Print-69-LaserJet CP1025
Wireless Direct Printing Channel: 6
IP Address: 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: v1/v2
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 6139
Unicast Packets Received: 4241
Bad Packets Received: 2
Framing Errors Received: 0
Total Packets Transmitted: 6971
Unsendable Packets: 0
Transmit Collisions: 0
Transmit Late Collisions: 0
Enabled Features
IPv4: Enabled
IPv6: Enabled
DHCPv6: Disabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled

DPE65,
If I understand correctly, you are having issues getting web services enabled.
Do you have a static IP address assigned to the printer?
I would recommend assigning one that is in the DHCP range and then also using the Google DNS servers.
8.8.8.8 for the primary and 8.8.4.4 for the secondary or alternate.
Try that and report back to me if it helps.
Best of luck,
Kyle
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Lenovo G560 cannot get Windows 7 SP1 via Windows Update

My Lenovo G560 laptop running Windows 7 Home Basic is not getting the option to download Windows 7 SP1 from Windows Update. What could be the problem? Has anyone else experienced this? What is the solution? I have had the laptop for almost two years.

hi SipoKapumba,
Do you get any error code(s) after a failed installation of Windows 7 SP1? Chances are, the prequisite to install Windows 7 SP1 are not installed.
Can you try to:
1. Follow this article from Microsoft and this guide in installing Windows 7 SP1 thru Windows Update
2. If it still fails, try to run Windows 7 SP1 Standalone Installer. (use the windows6.1-KB976932-X64.exe for 64bit machines)
Hope this helps

Lost my ability to scan after update...Hp laser jet cm1312nfi MFP

lost my ability to scan after update...Hp laser jet cm1312nfi MFP

The scanner should work using Image Capture, have you checked to see if the device is seen when you launch Image Capture. It is possible the device is simply hidden and you cannot see it.
If you cannot see it then use the Reset Printing System feature.
Finally if you still have no luck then you may have to pay for a scanning app, VueScan is highly recommended and can be found by clicking VueScan

Nach dem Update auf OSX Version 10.9.2 funktioniert mein Drucker HP Laser Jet P1102 nicht mehr. Vorher hat er einwandfrei gearbeitet. Alle Versuche diesen wieder flott zu kriegen funktionierten bis jetzt nicht. Ich fand auch nirgends geeignete updates.

Nach dem Update auf OSX Version 10.9.2 funktioniert mein Drucker HP Laser Jet P1102 nicht mehr. Vorher hat er einwandfrei gearbeitet. Alle Versuche diesen wieder flott zu kriegen funktionierten nicht. Gibt es solche updates irgendwo? Die Treiber version ist 6.9. Wenn ich drucken will bekomme ich die Rückmeldung - "Library/Printers/hp/hpio/USBGenericPrinterClass.plugin nicht verfügbar". Außerdem ertönt dreimal das Geräusch des Papiereinzugs und dann geht das aber nicht. Es erscheint dann die Meldung, dass kein Papier vorhanden ist, obwohl genug davon im Printer liegt. Brauche ich jetzt einen neuen Drucker???

Windows update cannot run because service is not working.

Thinkpad E545, Windows 7 (64 bit) Professional. When I attempt to run Windows Update I get the message "Windows update cannot currently check for updates because the service is not working." Microsoft Fix-It does not help. I found a YouTube posted by Richard Lloyd and followed the steps: the Windows Update service is running, the Background service is running. Several web sources including Microsoft point to an Intel RST driver. I downloaded this driver g1io15ww.exe and ran the file, but still no joy. A solution would be welcome, and Happy Thanksgiving. -- Alan

Hello and welcome,
Your laptop is AMD-based (IIRC) so an Intel driver isn't going to help.
If the update issue is caused by the AHCI driver incorrectly reporting physical sector size (that's what those IRST reports are about) it might be fixed by installing the correct AHCI driver for your laptop:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e5...
There are other reasons for Win update failures, so this isn't a sure thing. Worth a try, maybe. I've personally only seen this issue with Intel hardware.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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IE 11 Does not load pages and "Stops Responding" After 11/26/2013 Windows Update

I have Windows 7 Pro 64 bit. IE 11. (Doesn't matter if I try to open 32 or 64 bit IE)
I keep Automatic Updates on and they install as soon as they are available.
Everything on my PC was running fine 11/25/13.
I came to it 11/26/13 after Windows Updates ran and now whenever I open any webpages, it does not load the web page 100%, no hyperlinks can be clicked on and once you attempt to click on anything. I get the "IE 11 has stopped responding" bubble.
It also seemed to affect Firefox which does not completely load pages either.
Any shove in the correct way to help solve this would be helpful.

Robert -
Anyone who has gathered over 13,000 points is certainly to be respected as being super smart and uber helpful. However, your response is inadequate on two counts.
First, "stopped working" is not an inexact phrase, nor is it a euphemism trotted out by a newbie who hasn't the skill to describe the problem accurately. "stopped working" is an exact part of the error message issued by Windows. Of course it would
help if Windows would issue error messages that are more useful, but that is a different issue. For the purposes of this discussion, "stopped working" as part of the exact error message is a useful piece of information.
Second, despite your excellent suggestions for hunting down the problem, I'm guessing that few people here have the time or inclination to be beta testers for Microsoft. Even if the exact cause is found, it is not likely that anyone here will
be able to fix the problem. There are literally hundreds of people complaining about this problem in multiple forums. If you know your consumer behavior metrics, then you know that means tens of thousands are affected. This is systemic, not
a random problem on a few errant machines. Microsoft needs to know that they have a major problem on their hands and they need to fix it. I saw this problem starting with IE 10. Is it any wonder that in that time, IE usage has fallen greatly
while Chrome has become the dominant browser? (The only reason I am bothering to write instead of just shifting to Chrome is that Chrome also has its bugs, one of which affects a web app I use several times a week, so I need a functioning version of
IE.)
So thanks Robert for all your help in the past, but this response isn't helpful.
Microsoft, are you listening? Fix your browser.

Windows Update Failed Due To Services Stopped

Generally, the Windows Update issue can be caused by one of the following factors:
I. The Windows Update service has been stopped.
II. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, you can refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that you are disabling these programs only for the purpose of troubleshooting and you can re-enable these programs after your finish troubleshooting.
Step 1: Verify the relevant Windows Update services
I. Click the " Start " Button, in “ Search ” bar, type: " services.msc " (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
II. Double click the service " Windows Update ".
III. Click on the " General " tab; make sure the " Startup Type " is " Automatic " or " Manual ". Then please click the " Start " button under " Service Status " to start the service.
IV. Please repeat the above steps with the " Background Intelligent Transfer Service " service.
You can also temporarily stop these services, restart the computer, and then start these services again.
Step 2: Rename the Windows Update Softwaredistribution folder
This problem may occur if the Windows Update Software distribution folder has been corrupted. You can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time you visit the Windows Update site.
I. Close all the open windows.
II. Click the " Start " Button, click " All programs ", and click " Accessories ".
III. Right-click " Command Prompt ", and click " Run as administrator ".
IV. In " Administrator: Command Prompt " window, type in " net stop WuAuServ " (without the quotes) and press Enter.
Note : Please look at the cmd window and make sure it says that it was successfully stopped before you try to rename the folder.
V. Click the Start Button, in the " Start Search " box, type in " %windir% " (without the quotes) and press Enter.
VI. In the opened folder, look for the folder named " SoftwareDistribution ".
VII. Right-click on the folder, select Rename and type " SDold " (without the quotes) to rename this folder.
VIII. While still in the " Administrator: Command Prompt " window, type the command " net start WuAuServ " (without the quotes) in the opened window to restart the Windows Updates service.
Note : Please look at the cmd window and make sure it says that it was successfully started .
Clicking Kudos! Is a nice way to say Thank You if this helped you or resolved your problem. Also " Accept It As A Solution" so that others get a benefit from it..
- Aves..

thanks phillip, i did that, and i also did it again when the tech who
called me back asked me to do that. it did not work I don't know what
else to do,
i bought adobe package for school which has everything for creative
suite, can i reload disc and only reinstall adobe acrobat and reader?
those are the only two i am having issues with
btw, i scheduled two call back times, and after they called me back
from adobe, i was put on hold for a long time, when the person finally
answered, i was disconnected, tried a second attempt, it happened
again, no return phone call from them, i wasted over 3 hours last
night, with still no solution.

Windows Update no longer works after using Lenovo Enhanced Recovery

Using the system recovery backup disk I created when I first got my T500, I performed a recovery to a new larger HD that I'm upgrading to.
All went well, windows booted up and I got the "Starting Windows for the first time" message and then I went through the setup wizard... Did everything like I did when first got the T500. Windows 7 activation was successful
Now here's the rub, I tried to use Windows Update retrieve all of the updates released since April when my laptop was built. Windows Update flat out refuses to work. I keep getting a pop-up box saying "windows Update cannot currently check for updates, because the service is not running. You may need to start your computer".
I checked the Windows Update service, it's running. I've gone into the windows folder and deleted the software distribution folder as instructed by Microsoft support. They wanted me to also download and install a "CheckSUR" tool from their support website, but the install falls with a a pop-up from Windows Update Standalone Installer with an error: 0xc8000247.
Now this is all on the new HD, when I swap the older on back in there is no problem getting the updates.
I'm stuck, has anyone encountered this type of thing with Windows Update?

I executed the "fixit" in both modes at http://support.microsoft.com/kb/971058
Windows update still refuses to work. All pertinent services are running.
Since this is an attempt at installing a larger hd, I swapped back to the original drive and verified that windows update has no problems when running on the original HD.
I've now started again from scratch.
I put the new larger HD in a SATA/USB HD docking station that I just bought. I formatted the new HD clean, then instead of using the factory recovery disks like I did before, I used Acronis True Image, which I downloaded from the Western Digital support webpage, to clone the original HD over to the new one.
I powered off the laptop, pulled the original HD out and put the new HD in , unplugged the now empty SATA/USB HD docking station, booted up, windows starts and comes up with all looking fine, except... again, windows update still refuses to work.
I went back to the Microsoft website above, ran the fixit action in aggressive mode, and windows updates still gets the same result... When I open windows update in control panel, Windows Update is in red. When I check for updates, I get the pop-up saying "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer".
A check of services shows that Windows Update, Cryptographic Service and Background Intelligent Transfer Service are all started.
This is really frustrating... this should be a simple HD upgrade. It appears that with whatever means that is used to copy or place an image of the original HD on the new HD, Windows 7 is not going to let me use update on the new drive.

Sync; Windows Updater; iTunes no longer works

I connected my iPhone 4 to the USB port, synced it and then left the phone connected and iTunes running when I went to bed. When I woke up, the welcome screen was on and, after login, I received the message that Windows updater had performed some updates. When I clicked on iTunes, I received an error message that iTunes had some missing files and needed to be reinstalled. I attempted to do a system restore to recapture my iTunes library before the update. System restore would not work either. I am concerned that my iTunes library will be lost if I reinstall iTunes as suggested by the error message. HELP!

Refer to the first box on on this page: Troubleshooting issues with iTunes for Windows updates That should resolve this issue.

Windows update attempts to update my Laser jet CP1025NW constantly fails

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