Wipe a mobile device before disabling a user

Has anyone tried to tackle the issue of remote wiping ActiveSync devices before disabling a user account with FIM?
We have an issue when we terminate a user and disable the account and we reset the password for good measure, the phone will not receive a remote wipe command since that user on that phone will no longer authenticate.
Curious if anyone has thought of a work around or some solution to wipe mobile devices. Short of an MDM that will do this via an installed app on the phone.
Kirk

Perhaps you can either use the PoSh MA or the PoSh workflow task to send the
Clear-MobileDevice command to Exchange.
Forefront Identity Manager Connector for PowerShell
FIM PowerShell Workflow Activity
Mike Crowley | MVP
My Blog --
Planet Technologies

Similar Messages

Can iTunes show you which video content will play on your mobile device before you sync?

I believe a previous version on iTunes had this functionality. Now you have to go through the entire sync process before you know the video can not play on your device. Also, can you batch convert all your videos to play on a cross platform of devices, e.g. iPod, iPhone, Apple TV 2, iPad?
Message was edited by: sch6031

Don't know if this will help, but you might want to check your mp4 files against this :-
iPad Supported Video Formats & Movie Formats
    •    H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
    •    MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
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Disabled User, Mobile-Device (Active Sync) still has Access 24h after disabling Account

Hello,
i encountered following issue:
I disabled an User in AD, but the mobile devices of the corresponding User still had access even 24h after disabling the account (iphone 5s, Blackberry Q10). My predecessor was known to abuse some access rights (suspicious gpos, phantom users with way to
many rights, private folder access...).
Our System: Windows 2008 R2 + Exchange 2010 SP3
Are there any hidden settings (in Exchange powershell, ADSI-Settings etc...) to extend the access-validity of mobile devices?
Or is this a normal behaviour?
Thank you and best regards,
Georg

The best way to stop a user from accessing their email via a mobile device when the account is going to be disabled is to go to their account and remove Active Sync from their mailbox. To do so, go to Recipient Configuration, Mailboxes, properties
of the user, Mailbox Features and disable Exchange ActiveSync. then disable the user. Force Active Directory replication as well. Then the disabled user should no longer have access. You can even remove device partnerships or wipe their
device as well.
http://www.techrepublic.com/blog/smartphones/control-smartphone-usage-with-exchange-2010-activesync/#.
http://technet.microsoft.com/en-us/library/aa997929(v=exchg.150).aspx
http://technet.microsoft.com/en-us/library/aa998591(v=exchg.141).aspx
Let us know if that helps.
JAUCG - Please remeber to mark replies as helpful if they were or as answered if I provided a solution.

Selective Remote Wipe mobile device by using SCCM2012 R2

Hi all. I've got SCCM2012 R2 installed and would like to test out the new Selective Remote Wipe feature (wipe company content only). I've created the Exchange Connector, running the connection to our Exchange server through a service account,
and this service account has been granted with the Exchange Organiziation Management and View-Only permission. In SCCM2012 R2 admin console, I can see the list of mobile device that connected to our Exchange server through ActiveSync. However,
when I try to do a Retire / Wipe action on the mobile device, I only able to select the option "Wipe the mobile device and retire it from Configuration Manager" (a FULL wipe of the device, which is not what I wanted). The option above, "Wipe
company content and retire the mobile device from Configuration Manager" is dimmed out, not configurable. Am I missing something here? Thank you.

Selective Wipe is only available when you integrate ConfigMgr with Windows Intune. The Exchange Connector is not enough.
http://www.gerryhampsoncm.blogspot.ie/2014/02/mdm-in-sccm-2012-r2-device-ownership.html
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Enforcing Max email age filter in Mobile Device Policies

I am trying to get control around max mail item age on mobile devices in Exchange 2013 on-premiss. Everything I reference below is not the Web browser OWA. I am referring to the OWA for Devices iOS/Android application.
History:
I am migrating from Exchange 2007 to 2013. No cloud. We are using MobileIron to control access to ActiveSync. MobileIron policy is configured to allow 1 month for company owned devices and 2 weeks for employee owned devices. Exchange Mobile
Device Policy is configured to allow 2 weeks. I want to allow users that do not want MobileIron of their personal devices to be able to access Mail via OWA for Devices iOS application. Our Legal department and IT security is fine with this if we limit
the mail on the device to 2 weeks. Since OWA for Devices follows the same path as OWA and not ActiveSync I am able to allow users to bypass MobileIron without any infrastructure reconfiguration.
Problem:
Currently if I go into my settings and change the mail sync from 1 Month (defined by MobileIron) to all, I am able to sync all my mail on my ActiveSync device. OWA for Devices appears to download all mail no matter what I define in the Mobile Device policy.
Questions:
Is it correct to assume there is no way to disable Offline mode for OWA for Devices?
Is there a command to selectively wipe only OWA for Devices data and not the entire device?
Is there a way to enforce the item age limit defined in the Mobile Device Policy so a user cannot download more than the limit defined?
brian smith

Hello,
We generally suggest that your users create their own Microsoft Accounts. If multiple devices share a Microsoft Account it could be flagged as being compromised and blocked. Also, please understand that we do not allow more than 3 Microsoft Accounts
to be created per day from a single IP address. Please visit this link for an exception -
https://support.live.com/eform.aspx?productKey=wlidipexc&ct=eformts. When filling out this forum the contact name and contact email address should be that of your local
Microsoft representative to ensure it's processed.
Also, your users might find it helpful that they can create a Microsoft Account using their corporate email address.
Regarding changing this in Windows 10 please visit
http://blogs.windows.com/business/2014/11/20/windows-10-a-store-thats-ready-for-business/ for more information.
Thanks!
Paul Goodson
Senior Program Manager
Microsoft Intune Customer Acceleration Team

Mobile device javascript callback

I want to make a mobile device application which it loads an html website. The best method i found till now to achieve that it is by using the StageWebView() class. With this i have a very good interaction but my problem is the follwing: I want to take javascript calbacks (i read somewhere that i can achive that with the function ExternalInterface.addCallback() but this is not supported on mobile devices). When the user clicks a button, in the html page, a javascript is getting called, so when that called is been made i want my application to do something. So my question is, how can i know that a javascript call has been made?

Espérons que cela vous aidera ..
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Duplicate signatures in IOS mobil devices

When I send an email using Microsoft Outlook 2011 to mobile devices people receive duplicate ssignature logos. To desktops no duplicates.
This doesn't happened from Entourage, Snow Leopard. Is this issue caused by Outlook or Lion. Is there a solution better than Microsoft suggestion, which is to host images on a server and provide a link. This would be a big mess, because I have additional 6 thumbnails to social sites.
Thanks,

You could try using
-Mobile Device-
Before you could use 10 dots, but that doesn't seem to be working anymore with 10.7. It did with Outlook in 10.6. Anyone have any ideas why?

Event ID 4 while attempting to access Mobile Devices list in ECP/OWA

Hi Community!
We just recently setup an Exchange 2013 (CU6) environment migrating away from Exchange 2010. Our 2013 environment has 1 Mailbox server and 1 Client Access Server. Everything appears to be functioning correctly between 2010 & 2013, except
when attempting to access the Mobile Device list from a user account within Exchange Admin Center in 2013. We receive an error 400 Outlook Web App Options and Event ID 4 on the Mailbox Server.
Thank you to anyone who can shed some light on this issue.
Log Name:      Application
Source:        MSExchange Control Panel
Date:          11/18/2014 9:35:22 AM
Event ID:      4
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MBX SERVER NAME
Description:
Current user: '<user account>'
Request for URL 'https://MBX_SERVER_FQDN:444/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9(https://CAS_SERVER_FQDN/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9)'
failed with the following error:
System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook
Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out, delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out,
delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly, False],[Eac.BulkPermissionAddRemove,
True],[Eac.CmdletLogging, True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch, False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled, False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing,
False],[Eac.ModernGroups, False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy, False],[Eac.UnlistedServices, False],], Flights:[],
Constraints:[[LOC, EN-US],[MACHINE, <MBX SERVER NAME>],[MODE, ENTERPRISE],[PROCESS, W3WP],[USER, <USERNAME>@],], IsGlobalSnapshot: False
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSExchange Control Panel" />
    <EventID Qualifiers="49152">4</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-18T17:35:22.000000000Z" />
    <EventRecordID>118746</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MBX SERVER NAME</Computer>
    <Security />
</System>
<EventData>
    <Data>pacific-logistics.com/PLC Business Technology/Ryan Heyman</Data>
    <Data>https://MBX_SERVER_NAME:444/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9(https://CAS_SERVER_NAME/ecp/Troubleshooting/ViewMobileDevice.aspx?pwmcid=3&ReturnObjectType=2&id=c61656ad-4b38-40f8-a56b-34a39faf84e9)</Data>
    <Data>System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was
a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out, delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.CannotAccessOptionsWithBEParamOrCookieException: There was a problem opening Options in Outlook Web App. Please click Sign out below, then sign in to Options in Outlook Web App again. If that doesn't work, sign out,
delete browser cookies, and sign in again.
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at Microsoft.Exchange.Management.ControlPanel.HttpContextExtensions.ThrowIfViewOptionsWithBEParam(HttpContext context, FeatureSet featureSet)
   at Microsoft.Exchange.Management.ControlPanel.EcpContentPage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
    <Data>Features:[[Global.DistributedKeyManagement, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly,
False],[Eac.BulkPermissionAddRemove, True],[Eac.CmdletLogging, True],[Eac.CrossPremiseMigration, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryPFSearch, False],[Eac.DiscoverySearchStats, False],[Eac.DlpFingerprint, False],[Eac.EACClientAccessRulesEnabled,
False],[Eac.GeminiShell, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroups, False],[Eac.Office365DIcon, False],[Eac.RemoteDomain, False],[Eac.UCCAuditReports, False],[Eac.UCCPermissions, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedPolicy,
False],[Eac.UnlistedServices, False],], Flights:[], Constraints:[[LOC, EN-US],[MACHINE, <MBX SERVER NAME>],[MODE, ENTERPRISE],[PROCESS, W3WP],[USER, <USERNAME>@],], IsGlobalSnapshot: False</Data>
    <Data>ActivityId: </Data>
</EventData>
</Event>

Hi,
RBAC roles were not fully Installed during installation or it failed during PrepareAD
Please follow these steps to solve this issue.
Launch the Windows PowerShell
Run
Add-PSSnapin Microsoft.*
Run the command “Install-CannedRBACRoles” cmdlet to install the out-of-the-box RBAC roles.
Run the command “Install-CannedRBACRoleAssignments”
Best Regards.

Turn on apple mobile device

How do i turn on my apple mobile device so i can syn it to my itunes, syn my iphone to my itunes? Have to turn apple mobile device before it will let me sync to my itunes

Oh wow. There should be a button on the top. Hold it for three second and that should help

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Microsoft Intune was unable to set the desired mobile device policy for one or more users due to the following error: A2CE0100

Hi!
We have fatal or critical error message on Microsoft Intune Portal but all agents are working just fine. Before opening support ticket we would like to hear comments from the experts on this forum. We would also like to fix this error before starting to
manage mobile devices with Intune.
Error message on Intune Portal:
"Microsoft Intune was unable to set the desired mobile device policy for one or more users due to the following error: A2CE0100"
Repeated: 19 times.
Class: (System) Policy
Random Fatal error message on C:\Program Files\Microsoft\OnlineManagement\Logs\PolicyAgent.log found from one Windows 8.1 client:
2015-02-21 08:49:20:704 2852 1ab0 FATAL: DocumentProvider::IndicateToConsumer/pp->ProcessPolicies(NULL, NULL, NULL, NULL) failed with error 0x800704d5.
That said, we are not facing any specific problem but we would like to find symptom of this repeating error message on Intune Portal . We would appreciate to get any thoughts about this case.
Br.
Jukka

Hi Jukka,
Mobile policy doesn't apply to clients using the Full Client download. Please open a support case so the team can assist in further troubleshooting.
Thanks,
Jon L. - MSFT - This posting is provided "AS IS" with no warranties and confers no rights.

The installer encountered errors before apple mobile device support could be configured

I'm having issues with installing apple mobile device support. Every time I try to install apple mobile device support I get this annoying message:
the installer encountered errors before apple mobile device support could be configured
I have tried these two ideas with no luck.
Had this issue, and none of the solutions above worked, here is what I did to fix the issue, Install Itunes like you normally would, admin rights ect. When you get the error message "Itunes errors occurred during installation before itunes could be configured" do not click finish, leave that folder up, no navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log, open that up and scroll down, look for these key things as in example, "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1" so I would navigate inside the folder in my temp called "IXP593.TMP, there you will find all the installation packages, copy all of those files and paste either on your desktop or a new folder ect, once done you can now click finish on the failed itunes installer, now whether or not where ever you decided to place your files you copied from that temp folder you will want to run Itunes64.msi or Itunes.msi ect, and run the installer, you should now have successfully of installed Itunes.
Itunes 11.1.1 Errors occurred during installation...
I got it. I just first uninstalled iTunes then this:
1.Open up the Command Prompt as an Administrator (Go to All Programs > Accessories and Right Click on Command Prompt and then choose Run as administrator)
2.Type cd C:\Windows\SysWOW64
3.Type regsvr32 vbscript.dll (This registers VB Script with your computer.)
4.Now install iTunes as you normally would by double clicking on the install program and wait for iTunes to finish installing.
5.Type regsvr32 /u vbscript.dll (This unregisters VB Script with your computer.)
Re: "This iPod cannot be used because the required software is not installed."
What else can I do and why is it not working?

Try this: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Option to disable volume normalisation on mobile devices

This is a very simple feature request to complete and would make a big difference to my Spotify experience. At home I listen to music on a decent high fidelity sound system and do not have my laptop with me most evenings. I AirPlay music from my iPad to an Apple TV connected to my receiver and I cannot switch off volume normalisation on the iPad app.
I understand why volume normalisation is there by default for mobile devices, but in this context, I would like to experience the full dynamic range of the music. On a nice sound system, volume normalisation sounds horrible. The option is already there to disable it on the Mac app so I would like to see a similar feature added to the iPad app.

II have been noticing something similar throughout my time listening to Spotify premium on my ipad / iphone. I thought there was something wrong, though, when I decided to listen to the Interstellar soundtrack on my devices. It's my favourite soundtrack and unfortunately is utterly ruined by Spotify's normalisation. I pretty much never listen to music on my computer any more and I would suggest taat this is n exponntially growing trend. WWhilst a lot of Spotify users may be more into their Taylor Swift's or Kanye West's, those of us who are certainly a sizable number, but silen, would really get a lot out of this feature being an on/off switch. It wouldn't be difficult to implement either. To appreciate this yourselves, here's the link to the first track on the album. Skip to 2:36 and wait for the organ to stutter in (It's not supposed to!) http://open.spotify.com/track/1QheEzPkqoUQkIPGbG6gkI

The newest version of iTunes is awful when it comes to Cloud syncing-file management. I'm constantly frustrated with what iTunes 'chooses to eliminate from my mobile device and settings aren't fine-grained enough to allow for real user control.

I'm endlessly frustrated with iTunes Cloud syncing, something that was supposed to make lenjoying my music easier. I routinely find that, though itunes and podcasts have been split, iTunes arbitrairily removes music files or in progress podcast in favor of 'new' podcasts. The settings are just not fine-grained enough to allow true user control and so we are instead subjected to 'Apple knows best' protocols. I understand and appreciate the level of exacting control Apple excercises over their ecosystem, however, more and more often I see them tightening control over things that should be user control while dropping the ball on aesthetic desisions made in producing their own software (see the hideous pull down tab for iTunes to access Podcast, TV shows, Music, etc.
I would like to see features like those in Mail and the Podcasting apps implemented in iTunes afor the management of content on mobile devices, for instance it would be great to swipe to delete files that you know longer want on your device, at both the album and song level. Another issues is the new pushiness of iRadio and iTunes Store, the app now seems to default to the iRadio page (versus the last page Albums, songs, etc. that the user was navigating, or in the instance of the iTunes Store push, if I doon't have all the tracks of an album i own on my mobile device 'complete my album' takes you to iTunes store rather than showing the 'cloud' download icon next to missing tracks. These are the tactics I expect from Google, not Apple (pushing commerce over quality user experience).
Fix these things Apple, please.

When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

See Here... http://support.apple.com/kb/TS1567

Wipe a mobile device before disabling a user

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