Won't let me report a problem

i downloaded some songs a while back and i want them now but can't find them. When i click on 'report a problem' next to the track in my purchase history i just get an error message. does anyone have an email i can contact itunes about on this pls?

If you go to this website at the bottom there is a little email form that you can fill out and send to the iTunes Music Store
http://www.apple.com/support/itunes/store/lostmusic

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HT2075 Why won't it let my report a problem on a in-app purchase?

My 4 year old purchased an in-app during a game, for $99.99. I tried to contact iTunes but all I got was an email that I should report a problem with the purchase, but it will not let me. I try but when I push on it, it won't do anything. Can someone help me..... I understand that all sales are final, but I did not authorize this transaction and with times like these, I would really like a refund, because I have no need for 5200 gold pieces in Deer Hunter Reloaded, lol!

In my experience you will not get any meaningful response (i.e. other than boilerplate) via email. I called this number for apple last week - 800-275-2273 - which incidentally I did NOT get from the apple website but from Slate.com - and got right through to someone who helped me with my problem. I never make any purchases from apple that are not absoultely necessary anymore, for example music I get from amazon.com, whose downloads actually work and who has a respnove tech support dept.

Purchases won't download, cannot report a problem?

I purchased a music video (actually three) and they're sure as heck showing up in my purchasing history, making me think that I'm going to be charged for them... but they didn't download properly. The downloading symbol just kept spinning and spinning but no progress was being made. After a while of that, I shut down the program, restarted my computer, and it asked for my password (something it never did before).
I went to re-purchase them again and it gave me an error code, but still won't let me download it... but it is again showing even more in my purchase history. I'm out like 10 bucks at this point.
I tried to "report a problem" and it isn't bringing up any pull-down menu.
What are my options? I can't figure out how to get ahold of itunes via phone and their only solutions seem to be via the program.

http://www.apple.com/support/itunes/store/download/

Itunes wont let me report a problem with multiple songs

i wanted to buy ariana grandes old album but it wouldnt let me so i bought some of the songs because i thought i could complete the album but when i went back later it told me that if i bought the album i would have to buy the other songs i already had again and i didnt want duplicates and when i went to report a problem it wouldnt let me refund. please help i just want to buy her album once.

Your first priority should be to change your password, since someone else has access to your account to download these items. You can go to http://iforgot.apple.com to change it. The link for iTunes Support is http://apple.com/support/itunes/contact/. Select the nature of your query and fill out the form, then you should see the email link.

AEBS, won't let me print wirelesly. problem over 2 months, please help.

Hello
I can not print wirelesly via AEBS, please help it drives me crazy.
Our computers:
Macbook pro 2ghz, lates update 10.4.6
G4 powerbook, latest update 10.4.6
AEBS latest update V5.7
Epson RX500, with latest updates on our machines.
We have ADSL conection. I have a router which connects AEBS to the internet.
Both G4 and Macbook connects without problem to the internet.
Epson printer is connected to AEBS.
When I tried to add printer in macosx I'm able to see the printer. I follow instructions and printer is added. I can see the name of printer and lokation on AEBS. All is corect, but won't let me print wirelesly. (with usb no problem).
I played with AEBS utility where funny thing happend. There is in Network share a single IP address. When I change it from 10.0.1.1 to 192.168.1.1 addressing then I can print, but internet doesn't work. (192.168.1.1 is my zyxel router so I understand that should not work anyway).
If I set it back 10.0.1.1 than internet works and printing not.
what else should I configure?
Thank you very much for your help.
MIKE
www.procekim.eu/blog
mac book pro 2ghz Mac OS X (10.4.6)

You should ensure that under the Network Tab, the AEBS is configured to NOT distribute IP addresses as you already have the Zyxel router doing that function on your network.
iFelix

"Reporting a problem" doesn't let you report a problem

I go to my account, click purchase history, click report a problem, click report a problem next to the billing item that is the problem and end up at the iTunes general support page. From there I try to find a contact us. I do but it takes me to a series of drop downs that never ends in an actual email message to anyone. Just help articles.
If you're running a store you need to provide a simple way to query billing and resolve billing issues. This isn't it.
How can I report my problem???

Thank you Atomic Al. I did eventually get to the email so good on you! But does Apple really think this is a better system? It certainly isn't express. Nor is it easy as I now go through countless screens to "report a problem" with itunes billing. It used to take a couple clicks.
Thanks again

ITunes not letting me report a problem

I accidentally bought The Office Season 4 twice, because my internet connection kept coming and going. The first time I clicked "Buy Season" the internet failed trying to process it, which led me to believe that the purchase did not go through. So that means that I was charged $60 for duplicates of the same exact thing.
And now when I go to report it, I choose "I inadvertently purchased this TV Episode", and I have the above paragraph in the comment box. And when I click Submit, it says "You did not complete the form. Please enter your reason." then there's an arrow pointing where "I inadver... TV Episode" is. Well I just don't know what else to do, or where else to go.
If you can help in any way, please do.
Thanks

That is correct; phone support for the iTunes Store is indeed nonexistent, and has never existed. My guess is that due to cost considerations is probably never will exist; few download stores can justify the expense. The web form is the best route, and can be used multiple times unlike the "report a problem" link from within iTunes.
Presuming you've already tried the "check for available downloads" command, I'd suggest you submit your problem again via the web form. The iTunes Store is probably swamped due to the release of the iPhone 4 and iOS4 so it may take longer than usual to get a response. Make sure, of course, that no spam filters are blocking any email from Apple.
Regards.

Verizon won't let me report phishing mail to ebay and Paypal

I recently got phish mails claiming to be from Paypal and ebay. They were in the Spamdetector folder so I tried to report them to spoof@ebay/paypal.com, as I always have done in the past.
When I try to send it, Verizon gives me an error 5.7.1 telling me that the email I was trying to send has been determined to be spam and it will not send it. Thanks, Verizon, I know it is spam, that is why I am reporting it! I can understand that they want to protect themselves from having spam sent, but it seems like they could put some smarts in to allow it to be sent to known phishing reporting addresses so I can let Paypal and ebay know about the email and check where it came from. Is this too much to ask? Stupid question, I guess.

Try attaching the emails to your new message instead of sending the text directly. Many times that will let it get through.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

HT1491 I did not purchase, and it wont let me report a problem.

I can not report a aproblem. I did not purchase wheres my head.

Your first priority should be to change your password, since someone else has access to your account to download these items. You can go to http://iforgot.apple.com to change it. The link for iTunes Support is http://apple.com/support/itunes/contact/. Select the nature of your query and fill out the form, then you should see the email link.

I can't report a problem from itunes store, what should I do?

I just want to refund my money from accidentally purchasing on ipad but when i click "report a problem" in a purchase history, it didn't show the page that let me report a problem and choose 1 from 5 reasons that i want to submit like the suggestions that i found in the website..so please help me!! Thank you

You have to contact. ITunes Store support for help. Start your request here. Tap on Purchases, Billing and Redemption and go from there.
https://getsupport.apple.com/Issues.action

Why cant i report a problem on itunes

i recently bought some new apps and my ipod touch 4 froze so i restarted it and when i turned it back on my apps werent there now i tried to reinstall them but it doesnt work. so i just want to try and get a reffund and nothing else. but the report a problem on itunes purchase history just takes mt to the support website on apple and it wont let me report my problem. can someone please help me?

http://www.apple.com/support/itunes/contact/
report here

HT5100 Each time I buy diamonds on hayday I am charged for 2 lots of £2.99 when I should only be charged once. This has happened on a few occasions and when I go to "report a problem" it won't let me. This is the 2nd time I have asked about this?

Help I have been charged double each time for diamonds on Hayday and can't report the problem.

If the 'report a problem' link from your purchase histrory doesn't work then try contacting iTunes support via this page (these I user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.

Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.called Apple and was told by an automated message to...use the ITunes Store directive.
Can someone point me in the right direction.

Hello atransient,
Thanks for the question, that definitely sounds frustrating to encounter errors at the most important times.
Let's see if the online Report a Problem works any better for you:
http://reportaproblem.apple.com
Thanks,
Matt M.

When going to update it says there is a billing problem with the previous purchase, I went in to fix it but it won't let me download it. How do I fix this problem?

When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?

You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

Won't let me report a problem

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