WS 01700044. Dispute Workflow

Hi,
We want to implement WS 01700044 dispute workflow. So that users can get email notification in their SAP Inbox and workitem for dispute case in the inbox. Please let me know what is required for this from configuration point of view. I have done activation of event linkage in task specific customising and defined regular process configuration, SU01 configuration.
Please tell me if any change is required in record model for activating the workflow feature, any change is required in action profile. Please guide me through the typical steps required.
Thanks

Hi Nik,
You have done everything right, except define regular processor, you should not enter any of the processor here, this configuration is for not receiving notification even the user id is entered in the processor field. Check out the documentation on the config.
Other than that, in user profile, make sure you had entered the email address and communication method as 'E-Mail', it should work perfectly fine.
Also make sure worflow is configured and activated in the system.
Let me know if it worked.
Thanks.
Jen

Similar Messages

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    Edited by: Hein on Jun 26, 2009 12:20 AM

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