Z key in macbook pro pops up on right side. Little pin on scissor clip underneath has broken. No stress on computer, is this apple covered? Otherwise where do I get a new scissor clip. Less than 3 months old.
On the Z key, the little scissor clip underneath on the right hand side has two little pointy bits which connect to the key, the top one of these has broken off and the key is barely hanging on, if pushed on the right side of the key, it pops up. I tried to push it back in but it keeps popping up.
My mac is less than 3 months old. The computer has been treated well and has not been used rough or treated badly, I imagine it's just an accident while typing or a weak clip.
Is this covered by Apple, if not where do I buy a new clip for under the key? -
u can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
there are multiple no of tutorial to mount apple partion in Linux.
Similar Messages
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New IPhone 4 less than 1 month old , wont start anymore
Hi everyone,
sounds like im just the 10+ person wondering what s going on,
but my phone last night, received a call,(my battery was low) it rang as usual, but i could not answer as the touch screen would work, then after the it was done ringing(i missed the call) shut down to a black screen, then started to show up the white apple logo for 20 sec, then return to black screen for 1 sec. i put it to charge, with my apple charger all night, this am, it is still doing the same thing, flashing from the apple logo 20sec then black screen 1 sec. i tried to reset it , then do the home and power button 10 sec, tried to connect it to Itunes, nothing works, my itune does not even recognize the phone being connected, i checked the LCD liquid indicator thing, and they are both fine (clear/sliver) i just got it, never dropped it, and wont start up passed that apple logo screen, i m not sure what happened, anyone know ?
It s still under 30 days from purchase.
thanks
maddie
Message was edited by: Medic 6033Well, here is the outcome, with the help of Lawrence and Allan, i have manage to place my phone in recovery mode, but after many attemps to restore it with Itunes, i had no success, and keep having the message (9) comming up saying something cause the restore to fail, so i contacted Apple support, as you guys said, was still covered on warranty, they helped me re-attempt everything, which took probly another hour, including removing Itunes & Quicktime and re-installing, and still nothing worked, basically, my phone is "toast", but with apple protection care plan, they are shipping me a replacement phone overnight, and i am sending them my old phone in a box,free of charges.
The worst in all this, is not having a cell phone for 3 days and so much time spend trying to troubleshoot it, but the outcome is good, i am happy that they are replacing it, and this discussion forum is very helpful, if anyone else gets this issue, try all these options, then, worst case you know, the phone is done. wonder if it s a bug in those new phones maybe ?
but thanks for everything!!
Maddie -
My Apple iPad 3 is less than 6 months old - purchased in March of 2012. I believe it already needs a new battery. It will not hold a charge for very long andvs very slow in starting up a carge when I plug it in. Please advise - it is very annoying.
Take it to Apple Store. You are covered under your 1 year warranty.
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my ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my imac is less than 5 months. old tommorow it goes to murcia for ¿repair?.a 25.1 1mac desktop is a formidable piece of workmanship but thatdoes not stop anything going wrong,as ive found out.in the last month it has begun to heat rapidly thus i think causing a graying in the 4 corners of the screen,this is ugly.as i keep my mac in pertfect grace ie free of dust and prints,also it freezes frequently and downright frustrating.has anyone else had similar problems.on a footnote i beleive apple care will come thru shining,but an answer to my question,wich is why in only 5 months has my imac gone wrong.
Sorry to hear you're having issues with your Mac, but just like pretty much everything else, things can go wrong.
The key is what Apple will do about it now that it has gone wrong. Because you are under warranty, contact AppleCare and explain the issues you are experiencing. There is a chance that your iMac may have to be sent in for repair.
My iMac has had issues since first bought in late 2009, in one form or another and has been repaired three times. AppleCare are going to replace the item sometime in the future, I have no idea when, but I have been without a working Mac for over three weeks now, actually it might be over four weeks.
As you said, AppleCare will sort the problem out for you, let's hope it's not a lengthy repair and they get you up and running quickly. -
I have a new iMac, less than 3 months old - over the past few days i notice my wireless mouse keeps loosing contact with the mac. why is this? anything i can do ?
thanks. battery level is ok. have just reinstalled the mouse..... as to whether the problem continues, i'll have to see over next few days......thanks for your help
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iPad 3 on iOS 6, messenger fails to send unless someone else initiates. Less than 3 months old.
*Feedback*
"Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
http://www.apple.com/feedback/ipad.html
We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
Here are the places to report bugs:
Get an account at
http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/
Once on the bugreporter page,
-- click on New icon
-- See if you need to attach a log file or log files, clicking on Show instructions for gathering logs. Scroll down to find the area or application that matches the problem.
-- etc. -
Does anyone have any suggestions about this problem? I can't believe that my phone is less than 2 months old and it already quit working.... I do not have it on mute, I tried plugging the ear jacks in and out. I have not dropped it, no moisture, and etc
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you've been through ALL of these steps and you still have problems, then you'll need to bring your phone into Apple for evaluation. -
My MacBookPro is less than 3 months old and, for the last few days, it has been loading so slowly, mainly with webpages. I have gotten the swirling rainbow "thinking" icon more in the last days than I have since I bought it. I know I'm spoiled and expect it to be faster than lightening (which it has been) but I am worried that I may have been compromised in some way, or, is there anything I can do as administrator to clear out some "junk"?
Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
Given that your MacBook Pro is so new, you should certainly contact AppleCare and take advantage of the free telephone support included in its purchase price.
Until then, if you are motivated to investigate this yourself consider the following:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or "failed".
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish. -
Seagate FreeAgent Go is making a clicking sound and the light is rapidly blinking. My Macbook is no longer recognizing it. Is there any way to pull all the songs I have saved on it? The SeaAgent is less than a month old!
Does anyone know how to fix this issue?
Or at least recover the lost data?
Thanks!How to fix: the drive is in warranty, so contact Seagate for a replacement.
How to recover your data: Do you have backups? (If not, you really, really, should.)
You can try downloading Data Rescue, which will run in trial mode and let you know if the data is recoverable. (You can then choose to purchase the full version if it works for you.) A clicking drive, though, is usually (though not always) a sign that the drive cannot be recovered.
Matt
Edit: fixed link. -
How do I get my Ipod to play music videos through my theatre system? I keep getting the message "This device not supported". My theatre system WILL recognise my Iphone however. The theatre system, Ipod, and Iphone are all less than 4 months old. Any suggestions welcome!
Check with the theater system vendor and see if their system is compatible with the Nano. The resolution on the Nano may be too low for the system.
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My 27" iMAC is less than 3 month old. Many times regardless of what application I am in the screen will start shifting back and forth left to right. Then I can't do anything until the screen stabilizes. This takes anywhere from 5 to 25 secs. Any ideas?
why don't you take advantage of the free 90 days of AppleCare and utilize the free, professional telephone support from Apple instead of asking in the forums?
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Printer is less than 2 months old and suddenly began sounding like a machine gun and will not print.
It sounds like it is broken. Contact HP about a replacement: www.hp.com/go/totalcare
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!
And the processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
Cheers, Tom -
I need the font style century gothic for a project im working on, but neither my final cut pro x nor my photoshop have this font style. Where do you get/buy new fonts?
Not on this list.
Maybe it gets installed with something else? For example, I have MS Ofiice on the 10.7 system but not on the others.
Russ
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