Zcm11 remote control crashes?

We started a ZCM rollout. Currently doing live testing in 1 building. The clients are XP SP3 and server is ZCM11 on OES Linux. I have noticed a problem with remote control after remoting into a workstation and logging on to the workstation i loose connection of remote (it just sits there, it doesn't kick me out or close). if I close it and try to reconnect I am unable to establish a new session. however the computer is on and running. from observation it appears as those the ZCM client is crashing after login (icon disapppears from the task tray). but no errors are logged. a reboot of the workstation renables remote control but that is not a solution as it requires someone onsite.
Has anyone else experienced this or have any troubleshooting tips?
Thanks,
Aaron

Yes, agent is on update 2a.
Originally Posted by craig_wilson
I have not heard this, but are your agents patched at least to Update
Agent 2?
On 9/7/2011 4:36 PM, azuercher wrote:
>
> We started a ZCM rollout. Currently doing live testing in 1 building.
> The clients are XP SP3 and server is ZCM11 on OES Linux. I have
> noticed a problem with remote control after remoting into a workstation
> and logging on to the workstation i loose connection of remote (it just
> sits there, it doesn't kick me out or close). if I close it and try to
> reconnect I am unable to establish a new session. however the computer
> is on and running. from observation it appears as those the ZCM client
> is crashing after login (icon disapppears from the task tray). but no
> errors are logged. a reboot of the workstation renables remote control
> but that is not a solution as it requires someone onsite.
>
> Has anyone else experienced this or have any troubleshooting tips?
>
> Thanks,
> Aaron
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

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  • Unplugging all network devices from Fios router prevents DVR freezing and remote control lock ups.

    All,
    I recently had a Verizon tech visit my house due to constant DVR and remote control freezing. TV content was freezing whether it was locally recorded, pulled from another DVR in the house, or On Demand. On a hunch after the tech tested everything and was about to leave, he unplugged my gigabit switch from the Fios router. Lo and behold everything started running perfectly. Since to the tech, the problem was solved, he closed the case and was on his way. The probem is of course I have more devices than the built in router switch provides ports for. My network is compised of an 8 port Netgear gigabit switch downstream from the Fios router with two wireless access points (with their own built in gigbait switches) connecting to the Netgear gigabit switch. There are no loops in the switch topology. I've tried changing out the router, the gigabit switch, removing the wireless acces points individually as well as plugging the access points directly into the Fios router switch (one at a time with no Netgear switch in the middle) and all scenarious cause the DVR/remote control freeezing to come back. The only devices I can plug into the Fios router without causing freezes are PC's....anything with it's own switch essentially brings the network to it's knees. If anyone has an idea how to get my network back in one piece AND make the DVR's/remotes behave, I'd greatly appreciate the help!
    My Fios equipment:
    MI-424WR GEN-3I  rev I (eye) running firmware 40.19.36
    5 Motorola HD-DVRs all QIP 7232-2 running software release 1.9.1 platform build 25.39 (Oct. 22, 2012)
    Specific config:
    75/35 Fios connecting via ethernet from ONT. Set-top boxes connect to Fios router coax port via powered splitter.
    *All SNR/dB mesasurements taken by the tech from the set-top boxes and router are well within spec.
    Fios router provides DHCP addressing. Wireless N access points are configured for roaming with the same SSID and non-overlapping channels. Access points are not providing routing or IP adressing...all layer 3 and up services still provided by Fios router
    Diagram:
    ONT
      |
    Fios Router ---------Cable Splitter---------Set Top Boxes
      |
    Netgear Switch
      |           |
    WAP1    WAP2

    WayfarerII wrote:
    ... DVR ... remote ... freezing ... TV ... whether ... locally recorded, pulled from another DVR ... 
    ... tech ... unplugged my gigabit switch from the Fios router ... and ... everything started running perfectly ...   
    ... config:
    75/35 Fios ... via ethernet from ONT ... Set-top boxes connect to Fios router via powered splitter ...
    ONT
      |
      | cat5
      |
    Fios Router ---------Cable Splitter---------Set Top Boxes
      |
    Netgear Switch
      |           |
    WAP1    WAP2
    I am inclined to echo several of the "tns" comments, particularly with respect to your splitter.  My layout is based on a standard 8-port splitter of the type usually supplied in a VZ install.  In addition I do have a ChannelPlus device that functions as a powered splitter, but its use is limited to distribution of secondary TV signals to older analog TVs.  My first point then is that this may be an offender as "tns" has suggested.
    In addition, I'd describe your wiring as "non-standard" (red-colored items in the above diagram)  As you're no doubt aware, with 75/35 you don't really need Cat5e from the ONT (your original diagram).  It seems the highest tiers do require it, but in "standard" installations this run is coax directly to an 8-port non-powered splitter (below diagram), then from that splitter via coax to all STBs and CableCards, other TVs, et.), and also to the Actiontec.   Subsequent feeds from the Actiontec to wired devices (including WAPs) are via Ethernet (typically Cat 5e).
    In fact I don't immediately see how your STBs get additional services such as On Demand and IMG with the wiring shown in your diagram (perhaps someone can help me out here).  In "standard" installs the Actiontec must be connected via coax to the ONT to provide such services to other network clients.  I don't see that requirement being met here.
    For starters I'd recommend that you change your service from WAN Ethernet to WAN coax.  This can easily be accomplished over the telephone.  Then I'd run coax directly from the ONT to the Actiontec as in my revised diagram below (blue-colored items).  If your setup can manage with this arrangement, I think it will help greatly with the "freezing" issue.
    ONT - - - - - - coax - - - - -
                                             |
    Fios Router --- coax--- Standard 8-Port Splitter --- coax --- Set Top Boxes
    |cat5
    Netgear Switch
    |cat5           |cat5
    WAP1 WAP2
    Subsequent Note:  You provided additional info while I was composing a response, and I'd  like to offer another comment.  Structured wiring "panels" of the type usually available are pre-configured to provide data, phone and video.  This usually means that one is in certain respects limited by the ideas of the panel designer.  I have what can be called a structured wiring layout, but it really is composed of individual small custom networks for  each service (automation, security, video, data, telco, etc.), configured so that all wiring terminates in "home run" fashion at a central panel (a few details here: http://forums.verizon.com/t5/Home-Networking/Cmon-Show-Us-Your-Network/m-p/481733#M765 ).  This layout makes it easier to make adjustments (and there have been quite a few over the intervening years).  I'm thinking that in your case you may have to abandon the powered splitter (presumably) built into the panel in order to avoid your present fix.
    Subsequent Subsequent Note:   From your description it seems that you are using more than a single "whole house" DVR to supply programming to other devices.  This is a bit puzzling to me because somewhere along the line I recall reading that only a single whole house DVR was allowed on the network.  Can you elaborate a bit?

  • The remote controls stopped working

    I bought with an official Apple dealer the new i Pod Shuffle (generation 3) to use during my bike rides. After the first ride the remote controls stopped working and the voice over feature spontaneously started repeating the songs title. As well the volume control stopped working altogether. I didn't have time to return the Shuffle after only a week so I disable the voice over feature and keep on using my Shuffle with no volume adjustment, fast forward etc ….
    After a visit to the Apple website I saw that several owners complained about this problem and assumed Apple would know about it and be ready to offer a fast solution. So picked an official Service Center as close as possible from my location.
    First shock the Service Center was dirty, the paint obviously several decades old and faded, the light kept to the minimum.
    Second shock not Tech on duty to check something as simple as a headsets. I realized there was no way to have a fast resolution to my problem. The Shuffle will be send to a regional repair center, I could have save the trip and just go to an Apple dealer. What the use to have Service Centers if they don't provide service?
    Now when a product is returned, after 25 days of ownership (can't say use), a product designed by a company with the reputation of Apple you expect some kind of sign that the company is sorry, stands behind it's product and will do all possible to solve the problem. WRONG.
    Third shock. The person who took my Shuffle obviously never saw a Shuffle generation 3 before or even knew it existed. She explained over and over that I may (but it sounded more like I will) be charge for the repair. Even asked me to pay upfront a basic fee to cover the time of a Tech checking on the product. And that the Tech will give me a quote if I am to be charged. Furthermore She found tons of reasons why eventually I would be charged to repair the product, however no technical person ever checked on the product. Well I guess only users read messages on Apple website not employees of Apple.
    So what now? I am suppose to receive an E-mail in 24 hours to 5 working days, in which I'll be explained the result of the Tech investigation.
    I guess most owners of Apple products have a better experience with the Customer Service or where the reputation of Apple being a “cool” company comes from? But based on my experience it looks like Apple's products and Apple's Customer Service may not meet Apple's reputation or customer's expectations. Or am I asking for too much?

    I seriously doubt you were at an Apple Store and you were not dealing with Apple employees. You were dealing with a 3rd party shop that does work on Apple products.
    Don't know where you are located but you could contact Customer Service at Apple and complain but they are somewhat limited it dealing with a 3rd party company. But they will at least have you complaint on file. Or you could attempt to find an actual Apple Store and take your Shuffle there. Or you could try one of the workarounds listed on the threads here.

  • Portege M800-PPM81E - remote control installation issue

    Hello Guys,
    I have a problem to install remote control on this notebook.
    First of all the winbond CIR driver doesnt work, I try on diffrent operation systems... the same message..... "There is a problem with this Windows installer package.
    A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    I have installed now Vista x64....dosn't work.
    Thank you,
    M.G.

    Hello Feliks, I buy this laptop in Greece, have already registered and serial number was recognized buy toshiba web site. I check ACPI\WEC1020 doesnt exist in hardware setup, I don't see any not recognized hardware....When I try to install driver File Version 7.1.62.2012 Driver Resources file 64 bit Driver ....the same message..... "There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thank you.

  • SCCM remote control keeps dropping out when another network adaptor loses connection

    Hey guys,
    Hopefully someone will be able to help me out
    at work, we are running SCCM 2012, and I use SCCM 2012 config manager to manage the clients etc
    We have a particularly annoying issue with SCCM remote control; it constantly drops out when a network connection on the client machine disconnects or changes state, even if its not interface I'm remote controlling through
    Here's an example for you:
    a laptop with a wired, and wireless connection:
    I remote control the machine through the wired network address (lets say 192.168.0.1), but if the wireless connection drops out (someone turns it off or it breaks) the remote control client will kick me off, lock the screen, and I have to wait 20-30 seconds
    before it will accept my connection again
    This happens with any network adaptor that's installed on the client
    Here is a copy of the logs re-creating this issue: https://www.dropbox.com/s/nu4w28d44xky3rg/CmRcService.log
    (I've edited it to take out usernames and IP addresses as they are publicly accessible)
    So my question, does any one know how to fix this issue? I see it uses WMI, is there anyway to get WMI to ignore an interface?
    Thanks heaps,
    Harry

    This is going to be done by design for security reasons. If the network connect for whatever reason is down the pc will automatically be locked.
    Garth Jones | My blogs: Enhansoft and
    Old Blog site | Twitter:
    @GarthMJ

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