Portege M800-PPM81E - remote control installation issue

Hello Guys,
I have a problem to install remote control on this notebook.
First of all the winbond CIR driver doesnt work, I try on diffrent operation systems... the same message..... "There is a problem with this Windows installer package.
A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I have installed now Vista x64....dosn't work.
Thank you,
M.G.

Hello Feliks, I buy this laptop in Greece, have already registered and serial number was recognized buy toshiba web site. I check ACPI\WEC1020 doesnt exist in hardware setup, I don't see any not recognized hardware....When I try to install driver File Version 7.1.62.2012 Driver Resources file 64 bit Driver ....the same message..... "There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thank you.

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