Zen Nano Plus won't play MP3, can't convert to WMA, tried new firmw

Help!
I have just reloaded the firmware (and all my music) onto my Zen Nano Plus and it didn't fix my problem.
I have mostly .wma files and they play fine. I have tried to load .mp3 files but my player just skips them. I tried using the Organizer software to convert the .mp3 files to .wma files and it says they are converted but I get about min of each song and that's it.
So I don't know why I can't play .mp3 files and I also don't know why the .mp3's can't be fully converted to .wma's.
Can anyone help?Thanks in advance,Marci

Wave files will only play by tricking the player into thinking that they are wav files created by the voice recorder. Put wav file into a folder called Recorded Tracks and see if it plays. This will at least see if it will play something. How did you transfer your files?Try ripping a CD to wma files using MediaSource or Windows Media Player - sometimes the firmware gets in a twist and will play mp3s but not wmas, or vice versa. The solution to that is to reload the firmware - go to the Support->Downloads link at the top of the page to get the latest firmware for your player. Protected songs (wma files with DRM) need to be transferred using WMP or MediaSource to transfer the license across, but mp3 files can be drag'n'dropped in Windows Explorer. A protected song without a license will give the symptoms you detail. As it's duff from the start you might just want to take it back - but it's worth trying the firmware reload first to save you some bother. PB

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tonycog wrote:
I cannot get my Nano Plus player to play mp3 files. I have reformatted the dri've but it still will not play them. This includes home-made mp3 files with no rights issues. When I transfer files to the Nano Plus and try to play them they simply will not start playing. Instead of the triangle "Play" icon, there is a solid square "Stop" icon in the display and the timer stays at 0:00. I have played some of these mp3 files in the past but none of them will play now.
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Zen Nano Plus won't play MP3, can't convert to WMA, tried new firmw

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