HP Officejet 7410 All-in-One no longer 'automatically' print double sided

After upgrading my PC from Windows XP 32-bit to Windows 7 64-bit my HP Officejet 7410 All-in-One printer no longer prints double-sided automatically. When sending something to print I am presented with only two options: Print One-Sided or Manually Print on Both Sides. If I choose the latter I have to manually reload the paper when prompted. I have tried searching for updates and downloading drivers but nothing has resolved the problem. I've even gone into printer properties printing shortcuts and changed the settings in "Print on Both Sides" to 'automatically' and still I am prompted to reload the paper. It is a real pain when I have to print a very large slide pack especially when the printer decides to pick up two sheets at the same time. I have spoken to HP and they say my printer is old and they cannot help me. It is about 8-10 years old. Any advice would be gratefully received.

Hello Toosweet
In Printer Preferences make sure the duplexer is enabled. Do you have the full feature software installed?
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HP Officejet 7410 All-In-One Doesn't work after installing Snow Leopard

installed Snow Leopard yesterday ....my HP 7410 printer doesn't work properly ....take a look at the response the HP Service Center gave me:
+Hello Charles,+
+Thank you for contacting HP Total Care.+
+I understand from your email that you want the 'HP Officejet 7410 All-in-One Printer' software driver for 'MAC OS X 10.6'.+
+I appreciate for the opportunity to assist you.+
+*Charles, I regret to inform you that the unit does not support the operating system. I recommend you change the OS to Microsoft Windows to avail the unit software driver.*+
+I will be more than happy to assist you when you change the OS.+
+For information on keeping your HP and Compaq products up and running, please visit our Web site+
at:
+http://www.hp.com/go/totalcare+
Sincerely,
Sentinaro
+HP Total Care+
+Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back upyour data.+
+For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.+
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Help! I've spent hours researching this and can't find a solution...
I upgraded 3 Intel Macs in the house to Snow Leopard last weekend. All went differently...but all were successful. I found that the connection to my HP Officejet 7410 (connected wirelessly to 802.11g Airport Express (AEX) network) was "broken". Deleted then "re-intalled". Documents could now be printed. I then found out scan function was "broken". Figured out how to scan with new Snow Leopard "baked-in" driver and Scan tab...different, but it worked.
Then, tonight, on the eve of my birthday, I was given the green light to purchase an Airport Extreme 802.11n (dual-band) base station (AEBS). I set it up and got 2.5X speed on the two 802.11n laptops in the household. Glorious! Then I went to work to ensure print and scan functions were still operational. Tried to re-connect HP OJ 7410 to wireless network...when it found the network it asked for the "WEP" key (on previous AEX network I was secured utilizing WPA2/Personal)...I entered the WPA2/Personal password (same as previous network) and got the error message "Key must be 5 or 13 characters OR 10 or 26 length with 0-9 and A-F (hex)". So I turned off the wireless radio and instead plugged the 7410 into the AEBS via USB. Deleted the previous queue and re-installed. Found the printer no problem but now without the Scan tab or function anywhere...despite following all the recommendations found both on the HP site and here in the Apple Forums. I print fine. Can't for the life of me figure out what the problem with the now lost again Scan function is.
Only strangeness I can think of is the following: When setting up the network(s), I had the option of naming the 5 ghz band something different. I set mine up with the same name of the 2.4 ghz network with 5ghz in parenthesis (i.e. BobbyG and BobbyG (5 Ghz)).
Sorry for the long post but we need the scan function in the house for my wife's teaching purposes. Any assistance would be GREATLY appreciated.
Very Respectfully,
Bobby G.

Uninstalling the drivers and programs for Windows 7 SP1 64 bit of the OfficeJet 7410 All-In-One

Hi
Which utility should be used to properly and completely uninstall the drivers and programs for Windows 7 SP1 64 bit installed with the OfficeJet 7410 All-In-One printer?
Thanks
Bye
balubeto

Hi @balubeto
I located a software removal utility for you but if you have other HP printers or scanners you may perform the more basica uninstall.
Software and Driver Removal Utility
Uninstalling the Printer Software (more basic uninstall)
I hope this resolves your inquiry.
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Sunshyn2005 - I work on behalf of HP

HP Officejet 6700 All in one - no longer able to print double sided automatically

My partner recently installed the updates for our PC. Since then, I have not been given the option of printing double sided automatically. Please help.

Hi @BBPT ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
You are saying that you are not getting the option to do double sided printing since your partner updated the printer software.
I understand you may be frustrated with this but, there is no way that the option is gone. It has just be relocated in the print prompt that is all. I encourage you to check settings and go through all the options when you choose to print. It is there. If you take screenshots and post them on this thread I will be able to show you were to go.
Let me know how I can help you. Have a great day!
I worked for HP.

Can't get HP Officejet J6450 All-in-One to scan or print

Hello!
I have an HP Officejet J6450 All-in-One which I would like to use with my Macbook Pro running OS X 10.6.4. I would prefer a wireless setup. It printed wirelessly up until I tried installing the HP Full Feature Software & Drivers from their website (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74787-1 &lc=en&dlc=en&cc=us&os=219&product=3635399&sw_lang=)and subsequently deleted them once I realized it did not work. I also did not want to install a bulky and unnecessary set of programs that I do not need.
I went to the System Preferences/Print & Fax and deleted the HP printers that had been added, then I went to Applications/HewlettPackard and clicked on HP uninstall, and uninstalled the program. Since I have experience with Windows (lol), I decided to take the safe route and make sure my HD & permissions had not been corrupted. I put in my OS X install disk that came with my Macbook Pro, rebooted to the disk, went to Disk Utility and Repaired the Permissions (it only had one that it could not fix), repaired the HD (it found a few issues), and then went one more round of Repair Permissions and then HD just to be sure. I rebooted to the HD and ejected the boot disk. I connected the printer via the USB cable.
Then I found this: (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&softwareitem=mp-7 4787-1&os=219&product=3635399&sw_lang=&docname=c01910186) It says on there that Snow Leopard should have everything I need to scan and print with this printer. However, upon trying the three methods, none worked. Here are the results:
Method One: I get to step 2, select Import from Scanner, and nothing happens. The list that is supposed to be displayed in step 3 never comes.
Method Two: I open the Image Capture app in step 1, but when it comes up, it says "No camera or scanner connected."
Method Three: I get the Print & Fax printer browser opened as in step 3, but cannot move on to step 4 because there is no scan tab.
What can I do to get this to work? I tried contacting HP online chat, but they told me they do not offer support to Mac users on there. I sent them an email through their contact page but you know how that will probably go...
I'm an intermediate computer user, although I'm relatively new to Mac, so be easy on me! I'm scared to break this laptop I've fallen in love with. Many thanks to you all in advance, and my apologies if this has already been answered elsewhere - I was unable to find anything with this particular HP model and situation. I noticed HP does not seem very Mac-friendly!

Is this scanning from the PC and/or from the printer? Did it ever scan previously? Is this connected by USB/wired/wireless?
As far as the software, it would be a good idea to update your software, and I would recommend downloading the latest software at this location:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153494&lc=en&cc=us&dlc=en&lang=en&cc=us
Just pick the right operating system, and get the download and run it. That may fix the scanning issue you are having.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

My computer states HP officejet 7410 all in one no device found

went to hp driver, did a find hp, on hp website, did the download for product, HP solution center on desk when I click it pop up says No Hp devices have been detected HP solution center will close now ok In control panel under scanner and printer folder it has 1 icon HP officejet 7400 series with a green check and Ready next to it. Not only am I trying to get computer to work with solution center am trying to make wireless Can anyone help?

Hello there! Welcome to the forums @CFHPhilly ,
I read about the issues you're having with installing your Officejet 7410. Could you check the instructions in the guide below to ensure you have set up the printer the way the guide recommends? If not, please try out those steps and if you run into any issues, let me know what they are exactly and also which operating system you are running on your computer.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
Best wishes
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6500 All-In-One 709n Won't print black

I am using a 6500 wireless printer. The printer has been in storage for 5 months. The cartridges were removed and placed in my refrigerator. Upon reinstalling the cartridges the printer seemed to print; but there was no ink on the paper. I cleaned the print heads several times. The level of the color cartridges went down significantly; but the black cartridge did not. I replaced the black cartridge with a newly purchased one. The problem persists. Test pages show all the color but no black. The Copy/Black button gives the same results. That is: the printer appears to print each line but no ink gets to the paper. It is blank.

I too suddenly cannot print with black ink. i replaced the colored and black cartridges. I am getting colored ink. I have tried numerous solutions offered on the internet including, wiping the print head, saoking the print head, running multiple printhead cleaning cycles via my hp6500 officejet all inone printer. i have now spent better than a half day on this issue and consumed nearly all of the new colored ink! on occasion i would test the black ink and get one short email to print in black. the subsequent test minutes later only a blank page or text so faint it could not be read.
several months ago i had an issue with no printing...cleaned the print head and it seeems to have worked fine until now.
what options are left? i have spare new colored cartridges i hate to throw away if i need to buy a new printer. my printer is 4 yrs old though only used for the last 3 as it was in storage for nearly a year.
are there new hp printers using the 920 cartridges?

Officejet 7410 All-in-One photo printing thin white lines

I haven't had this problem before.
First, I had 2 thin white lines near the left edge of the paper -- 1st, 1 1/4 inches from left edge; 2d, 2 1/2 inches from left edge. I cleaned the cartridges automatically.
Then, I had only one thin white line, 1 1/4 inches from left edge. I am loathe to try the automatic cleaning again because I'm using a LOT of color ink on this photo.
I need to know whether it will help to: 1) clean automatically again,
2) clean the cartridges by hand with filtered water, or
3) is there some other solution? (What is it?)
kaylaesq

Are the lines across the short length of the paper or the long length? ("Left" side means different things if you are printing in portrait or landscape.)
If the lines are along the long axis of the paper it may be caused by aerosol fogging of the encoder strip. In this case you could clean the encoder strip as described in this post. Do not clean the encoder if the lines run across the page in the short direction (the way the printhead moves). If you do need to clean the encoder heed the warnings, the encoder is fragile and can be damaged by rough handling or aggressive cleaning.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I am not able to scan on my Officejet 7410 All-in-one

I run the HP Print and Scan Doctor finding and fixing scan problems and it keeps getting hung up at the point where is says that there is a registry problem found with device registration and it says I should unistall and reinstall the software from the Full Feature Software from Customer Care (recommended) which I have done 4 times and it still will not scan

Hi,
Thanks for reporting the issue. There are few ways you can do scanning from the Printer
1. Make sure you downloaded latest HP software and installed it.
2. From PC, launch HP printer application (Start->Program files-HP->printer model->Hp Model series) or the solution center and double click scan link to do scanning
OR
3. Any third party applications like Paint program, click file and choose insert the image from scanner.
4. If it is connected via network, then you can use your browser to make scan, Here is the video
http://www.youtube.com/watch?feature=player_embedded&v=HbWpgww5I-M
If any of above option doesn't work, then download the print and scan doctor application and run it.
Here is the location: http://ftp.hp.com/pub/softlib/software12/COL44841/mp-120776-1/HPPSdr.exe
Happy Printing
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Officejet 7410 All-in-One won't start

Have used the printer successfully for four years.
Recently:
1) 'On' button stopped operating. Need to plug/unplug the power cord to turn the printer on/off.
2) When power is applied to the printer it appears to be in a perpetual boot. It does the following:
a) The Color Graphics Display displays the HP Invent logo and an animated grey-scale bar for about 1 minute.
b) Then the Color Graphics Display greys out for a few seconds.
c) Repeats steps a and b until power is removed.
Any suggestions on how to resolve this problem?

Vikings_Fan wrote:
Have used the printer successfully for four years.
Recently:
1) 'On' button stopped operating. Need to plug/unplug the power cord to turn the printer on/off.
2) When power is applied to the printer it appears to be in a perpetual boot. It does the following:
a) The Color Graphics Display displays the HP Invent logo and an animated grey-scale bar for about 1 minute.
b) Then the Color Graphics Display greys out for a few seconds.
c) Repeats steps a and b until power is removed.
Any suggestions on how to resolve this problem?
If you can live without the wireless network the following may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

No Drivers for officejet 7410 all-in-one?

I am having wireless AND driver issues with my previously working perfectly printer. To bypass the wireless issue I thought I'd just connect with USB to at least get printing capability while I resolve wireless issue. I had deleted the printer profile when I started having connectivity issues thinking if I started fresh it would be able to connect. Except now, when I plug in my printer via USB and click on the printer when it shows up in the options, it says NO software update for this machine. Is it even possible that HP has pulled the drivers? It's not that old of a machine. How do I find the drivers if the sofware update method does not work. I'm on a mac OS 10.8.

The drivers can be downloaded at the HP site from the link below.
Drivers

Officejet 7410 All in One Keeps Rebooting

" HP Invent" is on printer screen. Screen on printer progress bar is moving for about 10 seconds, goes dark, then starts again. Tried unplugging - no help. Please help! Thanks

Usually a recommendation of unplugging the power. Then removing the ink cartridges. Connecting the power again. turn it on, then reinstall the ink cartridges. Then if the message/logo goes away you will be okay. If not, then contacting tech support at 1-800-474-6836 would be in order.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP 7280 All-in=one - can you automatically print the fax log?

On my old HP, you could set a regular day for it to automatically print fax logs. I can't find that setting on the HP 7280 (Win 7 computer), and I often forget to print out a log. (and nothing appears in the fax log box from the HP Solutions Center).
Does anyone know if there is a way to set up a log auto print? Or retrieve faxes from prior to the last 30? thanks

Hey there @MSS1 ,
I read about how you are wanting information on printing out fax logs from your Photosmart C7280.
I just wanted to respond with the information I have found. Click here and start on page 142 to read about printing the faxes in the memory. Also, I do not personally believe you can reprint faxes older than 30 days from the history.
User Guide - Photosmart C7280
Have a great weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scan function no longer available in preferences using HP 7410 All-in-One

I have a Mac Book pro running OS 10.9.5. When I select Printers and Scanners in the preferences my HP 7410 All-in-One no longer shows a "scan" selection on my Mac Book. It only shows "Open Print Queue".
It prints just fine and I know it used to show both the "print" and "scan" selection. I don't know when this ability disappeared. Does anyone know what I have to do to get this capability back? I'm not real computer savy so I appreciate all the help I can get.
This question was solved.
View Solution.

Hi,
Click the Apple icon, then About This Mac and select Software Update.
Allow it 30 seconds, then click the top Store menu and select Reload Page.
If there is any HP or Apple update available insall it, reboot your Mac and check if you may scan then.
If the same persists install the following package and check again:
http://support.apple.com/kb/dl907
Shlomi
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I just upgraded to mac osx lion and my 7410 all-in-one printer will not work

I cannot get my hp officejet 7410 all-in-one printer to work with Mac OS X Lion

hi,
check this link for Mac 10.7 installation guide.
l0ri3
~Though I work with HP my posts and replies are my own and not from HP.~

HP Officejet 7410 All-in-One no longer 'automatically' print double sided

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