HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

how to add a rescue email adress to recieve my reset security question ..i dont have one

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Similar Messages

  • HT5312 reset security questions - i dont have a rescue email adress

    I dont have a rescue email adress set up, my apple id is like3-4 years old and i dont remember had a rescue mail. i need to purchase some apps, i dont remember my security answers ! what do i do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103467)

  • HT5312 how to add a rescue email

    i just want to know how to add a rescue email, cause in the manage id, theres no rescue email. i just want to know how to add a rescue
    email so i can restart my secret question.

    You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102995)

  • How to add a rescue email to an existing apple ID ?

    how to add a rescue email to an existing apple ID ?

    Click here for information. If you can't add one through the method described in that article(it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (104616)

  • I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases

    I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases

    Without a rescue email you will have to call Apple to change your security questions:
    See http://support.apple.com/kb/HT5699

  • Need help/guidance with how to add a rescue email to my apple ID

    Ive been unable to access my itunes account because it keeps on asking me for my security questions (which i have never been asked before) I have unfortunetly forgotten the answers and realize that i can send myself an email with the answers. However i didnt add a rescue email when making my apple ID so could someone walk me through the steps as to how to do this now.
    thanks

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 how can i reset my security question i dont have a an optional rescue email adress

    how can i reset my security question i dont have a an optional rescue email adress

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87718)

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201363 i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101115)

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT5312 I am trying to reset security questions.  I have made sure i have 2nd email address.  I have verified email address.  I go to send reset for security questions and i am not getting email back.

    I am trying to purchase songs.  I am ask 2 security questions.  I can't remember answers.  I hit the send reset, security questions.  I am not getting any response back.  I went in and added another email address and verified it hoping that this would work and i would get it sent to that address. Still nothing. 
    I have a $15 itunes card tied to this.  Any help is appreciated.

    Hi CDB,
    A second email address is not going to help you. You would have had to set up a Rescue email address prior to forgetting the security questions. At this point, you will need to contact iTunes Support to get them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    You may want to look into two-step verification to replace the use of Security Questions, once you get this resolved:
    http://support.apple.com/kb/ht5570
    Cheers,
    GB

  • HT5312 how to add a rescue email after you have already made an apple id?

    How do you add a rescue email to your apple id if you already have a apple id made?

    If you know the answers to your security questions then steps 1 to 5 on the page that you posted from should let you add one : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side answer the 2 questions and you can add one.
    If you can't remember the answers then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I dont have a rescue email address and i forgot my security question's answers

    i cant buy stuff because i forgot my security questions' answers and i dont have a rescue email address what do i do. I cant make a new account because i have $40 on it and i dont wanna re buy all my old stuff.
    <E-mail Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do you change the email destination when you forgot your security question?

    Hey! First of all, Thank you for noticing my post! Haha
    Alright.. Soo.. This Apple ID was made a long time ago since my iPhone 5 was bought. I was planning to buy an ingame item but Vertification was needed so I was like yeah ok sure. XD Then it started giving me Security questions.
    I'm extremely sure I forgot both of the answers to my Security Questions so I decided to change it.
    I Went to Appleid.apple.com, logged in successfully, pressed the forgot the answer and it was said to sent to a YAHOO Email.
    I used to have this Yahoo Email but I forgot about it since Yahoo decided to deactivate due to inactivement so now I can't change my security answers so I can't proceed with my purchase.
    I was wondering if there's a way to change the email ( yahoo ) to my current gmail since I'm way more active on it and I
    can access it easier..?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 This advice above is useless, as I don't get an option to send an email to my rescue address (it is verified) to reset security questions. Any suggestions fellow mac users?

    This advice given above to reset security questions is useless, as I don't get the option to send an email to my rescue address (which is verified) to reset my security questions.
    Any suggestions fellow mac users?

    You are sure that you have a rescue email address, and not an alternate email address ? They are different addressess and settings.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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