I had a very bad experience with apple maps. It is not at all useful. How such application is developed by apple I dont undersatand. Pl help me how to remove it from my Iphone. Vijay from Hyderabad. India

Tell Apple.
http://www.apple.com/feedback/iphone.html

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I've had a very bad experience with an Apple Service Center in my country. Is there any way I can report this to Apple?

I brought my laptop there to have my monitor fixed. They gave me a quotation of around Php 21,000. Then, the engineer texted me and offered me a repair without labor fee for around Php 10,000. I replied saying that I will think about it. After a few days, I texted the engineer my go signal for the repair at Power Mac and I will just pay the Php 21,000 fee. I called the San Juan office around after a month and it turned out that they didn’t know that I gave them a go signal and that I found out at that moment that I was supposed to give a downpayment. They were so surprised about it and told them that they will report the issue and investigate the person who texted me. They said that engineers are not supposed to personally text the customers. The manager even called me to apologize and asked me if I am willing to join the investigation and find out the name of the suspect.
They think they wouldn’t even have given me any discount at all until I asked. They gave me a small discount despite the issues.
I just claimed my laptop today only to find out that its battery life was decreased to 30 minutes from around 4 hours. I don’t know if the engineer switched my battery or they damaged it during the repair.
I don’t even know if all the parts of my macbook are still original. I have no idea if they replaced the others or not. I am really disappointed with the Apple Service Center. I still don't know howI am going to talk to them about the battery.
Do you have any suggestions where I can have my gadgets repaired? Please suggest good service centers. Thank you!

Hi Abbie. You have every reason to be upset. These issues normally happen in our country. You can send them an email regarding your concern here:
http://www.apple.com/feedback/macbook.html
Regarding your battery, you can probably reset the SMC and see if that improves your battery life. Here are the steps.
http://support.apple.com/kb/ht3964

My very bad experiences with 10.5 Server

Hi,
I feel very unhappy. After using, installing and maintaining Apple servers and clients for 20 years I am absolutly helpless with 10.5 server. I have now installed it 5 times from the scratch testing the different setup options: Standard, Workgroup and Enterprise System - always with and without actual updates. And always something else did not work like it should. Wiki,Blog,Calander was not working, LDAP was broken/corrupted, DNS went wrong and so on. Who has the ultimate "How to get all working" idea for me and who shares my experiences?
Thanks Alexander
Message was edited by: ademmler

Hi ademmler
I've used and supported Apple Computers since 1981. When Apple's first Server product came along that I was asked to be involved with (AS IP Manager 5) I did the same for that.
Excluding hardware faults and user error (customer's fiddling basically) I've had little or no problems.
I can honestly say the same for 10.5. Since its release I must have done at least 50 installations/deployments of varying complexity at numerous sites around the UK. Apart from a few hiccups right at the beginning my experience has been positive. The key has to lie with how DNS is approached as mentioned by Tim and David. It's also important to note that one of Leopard's minimum requirements is an active ethernet connection. This has to be an important factor especially when coupled with a sound approach to DNS. This was not the case with 10.4. I've built complex 10.4 Servers with no network connection with little or no problems.
You can't with 10.5. I've found Leopard sensitive to what is being broadcast by some routers/switches/DHCP Servers. This can also stall the initial configuration leading to instability and poor performance. Clearly there is something in Standard and Workgroup that is primed to respond to a mature network. Although it should not interfere with Advanced I've found occasionally it does.
In my opinion no Server product regardless of platform is perfect whether now or in the past. As I remember it 10.2 Server gave me far more problems than 10.5 ever has. Again just my opinion but I would say Leopard was probably released 6 months too early? Some of us can remember 10.4's first release being met with similar criticism. For most people 10.4 did not 'settle down' until 10.4.6 or even 10.4.8. In that sense it's still early days for Leopard. Although it's not that bad I also think Apple could have given us a fuller-featured GUI driven DNS/DHCP Service similar to Microsoft's offerings.
I posted something on Leopard's release that I still use at sites up and down the country:
http://discussions.apple.com/thread.jspa?messageID=7650358&#7650358
Works every time for me. You might find it useful?
Tony

My i phone is as good as new but i have a very bad experience with apple.

iphone 4 restarting again and again untill battery dies. Its not letting me to do anything b'coz of fast restarting. I have already tried to hard reset, switched off and on but every option failed. it keeps restarting my iphone is 16 months old

i was trying to restore to factory setting as mentioned but still having same problem.....when i connect iphone with system it got charged between this process and disturbed restoring, I have done this many time but not succeed. can you please tell me why this is happening and what's the reason behind this. Kindly tell me if you know another way of resolving this problem

Very Bad Experience with EDGE Program, Trying to get a resolution for 2 Months

This is long winded but a lot has happened in two months. My wife and I are both on the Edge program. When she initially signed up for the program she got the Iphone 5. She ended up having some technical problems with the screen on her phone so she took it to an Apple store. The Apple representative replaced the phone for her and this is where all of our problems started. A couple months later she was eligible to “Edge Up.” She decided to do that when the newest Iphone came out. She got the Iphone 6 and sent her old phone back just like she was supposed to. The phone was sent back to her because Verizon said it wasn’t the original phone. She called Verizon and explained what happened and was instructed to resend the phone, which she did. We didn’t hear any more about it until our October 27th bill was $398.51 higher than it should have been. They charged us as if we never returned the phone.
We called Verizon a couple times and finally on November 8th a ticket ([removed]) was filed. At that time the representative told us she would follow up within the next couple days but she didn’t. During the ensuing month we made close to 15 inquiries (THAT IS NOT AN EXAGGERATION) with Verizon customer service. During the first 3 or 4 calls we were told that the refund should be coming soon and to be patient. After that the representatives would ask some new questions but mostly ones that we answered on previous calls. The representatives would say they’d have to do some investigating and would give us a call back in a couple days. With the exception of one time, they never did so my wife or I would call Verizon back. Each time we’d be connected to a different person so we would have to repeat the same story and answer repetitive questions. Before we would get off the phone we would ask to make sure the account notes were updated in hopes that we wouldn’t have to keep explaining ourselves.
We were becoming very frustrated over the whole situation. It bothered us that they weren’t getting back to us, that each time we called we had to tell the same information and mostly because we weren’t getting any answers about our four hundred dollars.
Finally about a WHOLE MONTH after the original ticket was filed, on December 5th I finally spoke to a Representative (JP) that was helpful. Apparently, the ticket was stalled because the Verizon Rep either put incorrect or inadequate information on the ticket. She was able to track it down with the USPS tracking number. That frustrated us further because we couldn’t understand why she was able to find this out but why none of the other people could. She was going to look into this further and gave me an email address so I wouldn’t have to keep talking to new people.
We have emailed back in forth many times since December 5th. After the third submission of the ticket by JP, some warehouse in TX has confirmed they received my wife’s phone but I still don’t have a refund. I don’t know what to do!!! At this point I am beyond frustrated. I actually feel a little helpless. This has gone on for over two months. My wife and I have literally spent hours on the phone with Verizon. I haven’t heard from JP since before Christmas. I never would have before but I am considering another wireless company. Can anyone on here help me or point me to someone that can? For anyone that is currently considering the edge program I would think twice.
If anyone is willing to help or has any ideas please let me know.
Ticket number removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

It seems as if you have done all that should be expected of you. I have seen where exchanging the phone at an Apple store has caused this type of problem when performing an Edge Up when the Apple employee who makes the exchange does not file the proper paperwork in order to have this reflected in Verizon's records.
I would try contacting the area president for your location or possibly the person in charge of national customer service. The following site has information about Verizon Wireless leadership with a method to make contact. Simply click on the "View Profile" link on the person in question and at the bottom of the page should be a contact line.
I would relate your story to one of these executives and am confident they will have the fortitude to help you out in a timely fashion.
Good luck.
Leadership | Verizon Wireless

I am having a very bad time with loading videos into Keynote, which I have used for 7 years in medical lectures given all over the US and the world. Yes there are a lot of slides with cine loops, but I have never had these crashes before. A

Is there anyone at Apple that I can talk to about this Keynote issue of losing sldes after saving?

Sorry to say we folks are not HP employees and have no access to your service records so there is not much help we can provide other than moral support

I have a very bad problem with java I try many solution but all the solution failed

Hello friends,
My system 10.8.3 Macbook pro
I try many solution in the
Hello friends,
My system 10.8.3 Macbook Pro, I use Safari 6.0.3
Java is not working.
I try many solution in the internet but nothing work with me , And I feel very sad
One of the famous solution I try in this link: http://support.apple.com/kb/HT5559
I download Java OS x 2013-002 and Java 7.17
after that i do what is written here : http://support.apple.com/kb/HT5559 Also failed.
Sometime I think to sell my new Macbook Pro because of this problem
I hope that any one can help me ?
Thank you
Soso

I check what java I have by this way: https://service.parachat.com/knowledgebase/211/How-do-I-check-which-Java-version -is-installed-on-my-Mac.html
java version "1.6.0_43"
Java(TM) SE Runtime Environment (build 1.6.0_43-b01-447-11M4203)
Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-447, mixed mode)
sos-macbook-pro:~ so$

Bad experience with Verizon Fios Internet and Customer Service

I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.

Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

T400: Very bad experience

I really don't know where to start, I have had so many problems with the T400 from the past one month! So, let me start at the beginning:
PC Config: WinXP, P8600, 4 GB Ram, 160 GB/7200 RPM, ATI 3470 card.
1. I got the the PC the 2nd of October. Out of the box, the computer was slow, much slower then my one year old Dell Vostro (1.6 core2duo, 160 GB/5400 RPM, 2 GB RAM, Win XP). The Vostro trumped the T400 both in boot time and regular usage.
2. I then started having issues with the display. Started getting weird lines on the screen. The speakers were making a screeching sound and there were some issues with the microphone as well. Called up Lenovo tech support and sent the PC to the service center. To top it off, I had a very bad keyboard with abnormal amounts of Flex and a displaced thinklight which was illuminating me rather than the keyboard.
3. The folks at the service center replaced the system board and also said they fixed the speakers.
4. I got the computer back and I continued having issues with sound. Sometimes, it doesn't play. And when it does, it has that screeching sound again. The PC was incredibly slow too. No improvements in the booting speed or speed during regular use. The didn't fix the computer back properly and everything from the plastic around the display to the case around the over the media card was loose. I could make out they hadn't put it back properly and I would press it in and it would come out. Moreover, the computer started hibernating all of a sudden. It is so irritating when you are in the middle of a presentation and all of the sudden the computer goes off. I had to restart it constantly. It also hibernates suddenly when I start up the computer from hibernation mode. I enter the windows password and once I'm in windows, the PC hibernates.
5. I called up technical support and told them all these issues. They said I can send it back in again for repair. I told 'em I would rather want the PC replaced rather than send it to repair again since I may have start having issues with it again. After 8 factory restorations, moving 100 GB data around each time and installing all applications again, I was fed up.
6. They agreed to replace the PC and I got the new computer today i.e.., 4th Nov '08. This is where things get interesting. The computer started up normally and I got the initial settings configured. Once I got into windows, the first thing I did was restart the computer. As it was booting, it froze at the XP loading page. I restarted the computer via the power button, and the same thing happened. I continued restarting for another 3 times with the same result. So, assuming a bad OS installation, I went ahead and did a clean install through thinkvantage. As the installation was going through, at some point of time, the PC restarted and got stuck at the same XP screen again. I restarted it a couple of times until, fortunately it went through. It then started installing applications and for some reason, it restarted and again got stuck at the XP loading screen. As of now, it is stuck there and won't go through.
7. I got on the phone with tech support and the only thing they could do was to send it to the service center.
A brand new computer right out of the box is heading to the service center. It doesn't feel like a new computer any more the moment it goes to the service center. I'm utterly and totally disappointed with the way Lenovo is building these computers. If this is the case, I might as well take my business elsewhere.
I don't know if I'm the only person out here with such problems or if there are any one else. And, I apologise for such a long post.. Please tell what I can do now. I don't want to go through the same headache again.

If it was 'really dark/ clear' then why sales guy was offering me a contract with a phone? Also, he said everything is clear from their side when I said I am interested in the best buy offer. This is very bad when you are ready to sell on your contract, but don't allow customers to buy from others.
Just wanted to let you know this 'customer service' as I spent more than half day in long waiting at both best buy and verizon shops... I thought I would get some solutions... Anyway, I moved on...

Have a very bad experience at MCC SIAM DISCOVERY in Bangkok , Thailand

About six months ago my iPad have some problem about Wi-Fi, a very bad signal and hard to connect. I already buy an AppleCare Protection Plan for iPad online, so it was still have warranty. I went to MCC SIAM DISCOVERY (http://www.maccenter.co.th/mcc/Home.html) have a very long queue with a very boring face of customer service guy. When it was my turn they check my iPad about 5 sec and said that my iPad are out of warranty because it has too much scratch. They also said that if I want to buy AppleCare Protection Plan, I must buy it there. So my problem was unfix, it's ok because my iPad work with Wi-Fi sometime. Until yesterday 2 NOV 2013, my iPad have another problem it was hold in headphone mode all the time. I went to that place again (MCC SIAM DISCOVERY) so I found this “Due to computer's queue overload, our computer service will resume again on Nov 18th, 2013. Please visit others nearby other service providers. “(http://upic.me/show/47961640, http://upic.me/show/47961641). It was a very bad experience about this apple service center, please check your authorized service provider quality, especially this MCC SIAM DISCOVERY (http://www.maccenter.co.th/mcc/Home.html). Apple have a very successful sale in Thailand but you don't have enough after service? Today my iPad is fully broken its show only apple logo when it's open and will show logo until battery out. Thanks for a very bad experience (twice) MCC SIAM DISCOVERY.
Ps. this is my iPad Serial Number: DL*******KNW
I use apple product almost everything I use iPhone, have an iPad, Mac book Pro. From now on I must think carefully about using apple product in Thailand.
<Edited By Host>

Hi Abbie. You have every reason to be upset. These issues normally happen in our country. You can send them an email regarding your concern here:
http://www.apple.com/feedback/macbook.html
Regarding your battery, you can probably reset the SMC and see if that improves your battery life. Here are the steps.
http://support.apple.com/kb/ht3964

Grey screen issue with 10.5 & 10.5.1 - bad experience with Leopard

Here's a quick overview of my bad experience with installing Leopard:
*1st attempt:* Upgraded Tiger 10.4.10, was greeted with the blue screen. This was an APE issue.
*2nd attempt:* Archive and installed above install. This is where the continuing issue first occurred. The issue being on the first or second reboot after a 'successful' installation, I get the grey screen and spinning gear loop. In verbose mode I see this recurring loop:
Mez com.apple.launchd[1] (com.apple.nDNSResponder |xxx|) : posix_spawnp("usr/sbin/mDNSResponder", ...): No such file or directory
xxx = incremental value, it adds 1 each time the error cycles, which happens roughly ever 10 seconds).
Additionally, Disk Utility reports this error: Error: The underlying task reported failure on exit.
*3rd attempt:* Erase and install. Same issue as 2nd attempt occured.
*4th, 5th, 6th attempts:* Bought a brand new hard drive to replace the old one. This was an idea that was raised on another one of my threads. People thought I could have bad sectors. Tried upgrading and archive install from 10.4, no. Erase and install, no. Same issue as before.
*7th attempt:* Tried swapping out the RAM from a friends MBP (who has successfully upgraded to Leopard). No, same failure as before.
*8th attempt:* Tried using his Leopard disk. NO!
*9th attempt:* My last attempt so far... Erase and install, then applied the 10.5.1 update. It all went well, but it always has, until the point where I reboot. It successfully rebooted once, but to be sure all was fine (before using the migration assistant) I rebooted again... Oh what a surprise, it doesn't work anymore. Same enraging loop.
*Any new ideas people, I have faith that there is some genius out there who can provide me with a solution. I will love you forever if you can help me.*
*Quick question:* Do other people see the dialogue box that appears before the computer restarts...
"Updating Boot Caches - The Boot caches are being updated, the system will shutdown when this task is complete" (It's sort of along those lines. I don't have enough time to write down exactly what it says)??
Oh well, back to my newest backup (10.4.11).
*Fingers crossed for 10.5.2 :D*

THANK YOU!!! At least preliminarily...
I've spent the last three hours researching and troubleshooting my greyscreen dilemma, and your post is the only one that seemed to work so far.
I installed Leopard 10.5 onto my G4 Dual 1.25 Mirror, successfully restarted after the install, then had glitchy problems including being unable to run Software Update or even run the Leopard Update after downloading it from the apple website. So I restarted the computer (after removing the Install DVD and shutting the drive door) and found myself stuck at the grey screen with the spinning ball.
Nothing worked. I couldn't do anything to get it to boot.
After researching, I booted into single user mode and ran mount -o rw,remount / # (from this thread: http://discussions.apple.com/thread.jspa?messageID=5796214&#5796214) and when I exited and it began to boot I saw it get stuck at mDNSResponder line prompt, repeating the line prompt every 5 seconds or so and never getting anywhere.
Then I found your post and changed permissions as you mentioned, exited and it booted up successfully. I then immediately ran Software Update and installed the Leopard 10.5.1 update and now all is well again.
Insane for this to be required. I barely know what single user means and would have sent this computer in to Apple if I hadn't found your solution.
Hopefully the next person who searches on this problem will find this and save themselves a horror story too. Thanks again.
Jeff

Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

I am trying to import Firefox bookmarks from a Windows machine into Firefox on an Apple. I do not want to use Safari. How do I do this?

am trying to import Firefox bookmarks from a Windows machine into Firefox on an Apple. I do not want to use Safari. How do I do this?
I have, on my HP laptop, running XP Pro, using Firefox 4.0, went under bookmarks to show all bookmarks. A window opens up that says library. I then go to import and back up, and I choose export HTML. I then move this file over to my new Mac Pro. On my Mac Pro I also have Firefox 4.0. I go up under bookmarks, show all bookmarks, import HTML. It lets me browse and I find the file on the desktop, I select it then nothing happens. I am not interested in using Safari. I would like to continue using Firefox. However, as an experiment, I followed the same process except on my Apple computer I opened up Safari and tried to import in the Firefox bookmarks. It came up with an error saying the file could not be accessed. I then thought perhaps the file got corrupted, so I went back to my Windows Firefox and re-exported the bookmarks again. Same problem. So, am I creating the bookmarks incorrectly on my Windows machine?
Thanks,
Kent

Probably your Mac cannot understand the Windows html format, please try the following to see if it helps:
In your PC, export the bookmarks in html as you did in your post. After you have saved it, change the name of the file to “bookmarks.html” and save it again.
In your Mac, import the saved file as you posted.

I want to delete my mobile me account not just from my iPhone but from existence. I want to delete it so that no emails can be received to it, and the sender would receive an undeliverable message. Is this possible?

I want to delete my mobile me account not just from my iPhone but from existence. I want to delete it so that no emails can be received to it, and the sender would receive an undeliverable message. Is this possible?

No, you can stop using the account, but you cannot delete it.

TS1538 Device not recognized in iTunes for Windows I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1

If might be helpful if you actually told us what the problem is.

I had a very bad experience with apple maps. It is not at all useful. How such application is developed by apple I dont undersatand. Pl help me how to remove it from my Iphone. Vijay from Hyderabad. India

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