Service contract configuration & complete steps....

Hi Gurus.....
Pls give me complete steps to follow for the configuration of Service contract and Value contrct....
Thanks in advance,
-baskar

hi Bhaskar
If u want to create new document types for service and value contracts.. Copy SC-service contract and WK1-Value Contract and WK2--Material -relevant value contract.. and define with Z letter..
Or if u want to create service contract or value contract with ur new created document types .. go to
T-code-va41 and enter document type-- for service contract enter SC
For Value Contract
First u have to create assortment module..
in that u have enter all the material that u want to give to customer ... For each material value and material name.
For creating Assortment Module --- sap easy accessmenu
Log--sales and distribution- Master dataproductsvalue contractAssortment Moduleor T-code--WSV2
After Creating assortment Module .. now create value contract in t code--va41 and then insert Assortment Module number in line item and enter material... and save it and after Create sales order with reference to Value Contract it will automatically takes into another screen there u have to enter material and quantity..
This is for Value Contract..
Another one is WK2--Materia-value contract.
same as above only but here u can create for particular material..
In Serivce Contract means u r giving service for some materials for some time..
if any doubts reply me...

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Hello all,
I have to create a data source for extraction of service contract configuration. I think this could work like data source creation for sales order creation, but I don't know waht to enter in transaction CTBW. Anyone here has done this previously? Any pointers and/or the strategy you've used will be useful.
Kind regards,
Simon

Hi,
If you are asking about "CRM sales contracts", The following help gives the info about standard ODS and Datasource.
http://help.sap.com/saphelp_nw2004s/helpdata/en/d5/9fcd3b869e7d72e10000000a11402f/frameset.htm
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Maintain JSRT and JEC3 condition types in the taxinn procedure.
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Ibase and configuration error while creating a Service Contract

Hi,
I am creating a Service Contract programatically and not manually through the T-code CRMD_ORDER.
I am using the Function module CRMXIF_ORDER_SAVE for the same as the FM BAPI_BUSPROCESSND_CREATEMULTI and CRM_ORDER_MAINTAIN did not work for me because of the number of parameters that needs to be passed for creating the Service contract.
The Service contract does get created but there are errors corresponding to the Point of delivery and configuration missing.
The error corresponding to the point of delivery says "IS-U:allocate a point of delivery to the item" even though I am passing the values in the REF_OBJECTS field of the CRMXIF_BUSTRANS_ITEM structure.
Structure for the same is :
ls_objects_i-TYPE_REF_OBJ = 'B'.
ls_objects_i-object_task = 'I'.
ls_objects_i-PRODUCT_GUID = lv_product_guid.
ls_objects_i-PRODUCT_ID = p_product_id.
ls_objects_i-IBASE_COMP_GUID = ls_output-IBASE_GUID.
ls_objects_i-IB_INSTANCE = 1582.
ls_objects_i-IB_COMP_VALID = '20070926093651'.
ls_objects_i-SERIAL_NUMBER = '0102 46CC9C278B92025BE10000000AD5920E'.
append ls_objects_i to lt_objects_i.
p_ls_item-REF_OBJECT-data = lt_objects_i.
p_ls_item-REF_OBJECT-datax = 'X'.
Similarly,the error for the configuration says "Configuration for the item missing" and here again I am passing the values in the CONFIGURATION structure.
Structure for this is :
p_ls_item-configuration-data-consist = 'T'.
p_ls_item-configuration-data-kbname = 32.
p_ls_item-configuration-data-kbvers = '0.0'.
p_ls_item-configuration-data-kbprofile = 'E_H_B'.
p_ls_item-configuration-data-complete = 'T'.
p_ls_item-configuration-data-spras = 'E'.
p_ls_item-configuration-data-cfginfo = 'VCOND=VARIANT_CONDITION_KEY'
ls_cuins-OBJ_TYPE = 'SERV'.
ls_cuins-class_type = 300.
ls_cuins-obj_key = 'E_H_B'.
ls_cuins-obj_txt = 'E_H_B'.
ls_cuins-QUANTITY = '1.0'.
ls_cuins-COMPLETE = 'T'.
ls_cuins-CONSIST = 'T'.
append ls_cuins to lt_cuins.
ls_config_i-instance = lt_cuins.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
ls_cuval-charc = 'DISCOUNT_EUR'.
ls_cuval-charc_txt = 'DISCOUNT_EUR'.
ls_cuval-value = '0.0'.
ls_cuval-value_txt
append ls_cuval to lt_cuval.
ls_instance-value = lt_cuval.
insert ls_instance into table lt_instance.
ls_config_i-instance = lt_instance.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
Kindly help if anyone has worked on this.......
Regards,
Puneet Jhari.

Hi,
I am creating a Service Contract programatically and not manually through the T-code CRMD_ORDER.
I am using the Function module CRMXIF_ORDER_SAVE for the same as the FM BAPI_BUSPROCESSND_CREATEMULTI and CRM_ORDER_MAINTAIN did not work for me because of the number of parameters that needs to be passed for creating the Service contract.
The Service contract does get created but there are errors corresponding to the Point of delivery and configuration missing.
The error corresponding to the point of delivery says "IS-U:allocate a point of delivery to the item" even though I am passing the values in the REF_OBJECTS field of the CRMXIF_BUSTRANS_ITEM structure.
Structure for the same is :
ls_objects_i-TYPE_REF_OBJ = 'B'.
ls_objects_i-object_task = 'I'.
ls_objects_i-PRODUCT_GUID = lv_product_guid.
ls_objects_i-PRODUCT_ID = p_product_id.
ls_objects_i-IBASE_COMP_GUID = ls_output-IBASE_GUID.
ls_objects_i-IB_INSTANCE = 1582.
ls_objects_i-IB_COMP_VALID = '20070926093651'.
ls_objects_i-SERIAL_NUMBER = '0102 46CC9C278B92025BE10000000AD5920E'.
append ls_objects_i to lt_objects_i.
p_ls_item-REF_OBJECT-data = lt_objects_i.
p_ls_item-REF_OBJECT-datax = 'X'.
Similarly,the error for the configuration says "Configuration for the item missing" and here again I am passing the values in the CONFIGURATION structure.
Structure for this is :
p_ls_item-configuration-data-consist = 'T'.
p_ls_item-configuration-data-kbname = 32.
p_ls_item-configuration-data-kbvers = '0.0'.
p_ls_item-configuration-data-kbprofile = 'E_H_B'.
p_ls_item-configuration-data-complete = 'T'.
p_ls_item-configuration-data-spras = 'E'.
p_ls_item-configuration-data-cfginfo = 'VCOND=VARIANT_CONDITION_KEY'
ls_cuins-OBJ_TYPE = 'SERV'.
ls_cuins-class_type = 300.
ls_cuins-obj_key = 'E_H_B'.
ls_cuins-obj_txt = 'E_H_B'.
ls_cuins-QUANTITY = '1.0'.
ls_cuins-COMPLETE = 'T'.
ls_cuins-CONSIST = 'T'.
append ls_cuins to lt_cuins.
ls_config_i-instance = lt_cuins.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
ls_cuval-charc = 'DISCOUNT_EUR'.
ls_cuval-charc_txt = 'DISCOUNT_EUR'.
ls_cuval-value = '0.0'.
ls_cuval-value_txt
append ls_cuval to lt_cuval.
ls_instance-value = lt_cuval.
insert ls_instance into table lt_instance.
ls_config_i-instance = lt_instance.
p_ls_item-configuration-data = ls_config_i.
p_ls_item-configuration-datax = 'X'.
clear ls_config_i.
Kindly help if anyone has worked on this.......
Regards,
Puneet Jhari.

Short Dump when trying to change configuration of BT112H_SC/OVViewSet (Service Contracts)

Hi Experts,
I have a problem with a component usage when trying to change the OverviewSet Configuration for the Service Contract. The whole component BT112H_SC is complete standard and no enhancements have been made yet.
When trying to change the configuration of the view OVViewSet there appears the error message:
'500 SAP Internal Server Error'
Error: Define Component Usage 'CUIR_Container' (termination: Rabax_State)
The place where the code dumps is shown in the attached picture with the name 'ST22'. The error screen when trying to change of the configuration is shown in the attached picture 'Configuration'
It seems like one error is appearing in Line 18 of the class CL_BSP_WD_REPOSITORY and method GET_CMP_USAGE_DEF:
Method: GET_CMP_USAGE_DEF.
method GET_CMP_USAGE_DEF.
   field-symbols: <USAGE> type BSP_WD_CMP_USAGE_DESCR.
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                         assigning <USAGE> binary search.
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*     usage switched off
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endmethod.                    "GET_CMP_USAGE_DEF
Any Ideas? Do I have to create the component usage manually?

Hi Oliver,
Go to RTR->Viewset->OVViewset-> see whether any view 'CUIR_CONTAINER' is there in that viewset.
If it is there then u need to create component usage of that view. Or else remove that view from viewset.
Regards,
Arun

Configurations and flow for Service contracts

Friends,
Can anyone tell me the configuration steps to configure Service contracts with Delivery related billing.
I need to configure from the scratch?
Thanks!!

I hope following 2 SAP Building Block will be helpful your requirement:
- [H76: Service Management - On-Site Service|http://help.sap.com/bp_hightechv1600/HighTech_DE/html/H76_EN_DE.htm]
- [H29: Configuration Service Contract Management|http://help.sap.com/bp_bblibrary/600/HTML/H29_EN_DE.htm]
Regards
JP

I am facing problem when configuring listener.ora and tnsnamess.ora in listener side it is showing The listener supports no services The command completed successfully and in when i cross check with listener from tns it is showing the error

i am facing problem when configuring listener.ora and tnsnamess.ora in listener side it is showing The listener supports no services The command completed successfully and in when i cross check with listener from tns it is showing the error
ORA-12514: TNS:listener does not currently know of service requested in connect
descriptor
here is my listener file
lsn =
(DESCRIPTION_LIST =
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#ADR_BASE_LISTENER = /u01/app/oracle
(SID_LIST_LISTENER=
(SERVICE_NAME=kull)
(ORACLE_HOME=/u01/app/oracle/product/11.2.0/db_1)
tnsnames.ora
to_lsn=
(DESCRIPTION =
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my database name is kull
please somebody help

Biswaranjan wrote:
i have two database one is kull and another is kk
i configured listener.ora in kull
and tnsnames.ora in kk
when i am running lsnrctl start listener in database kull
This makes no sense. You don't configure a listener nor a tnsnames.ora "in a database".   I hope this is just a language issue and not reflective of a fundamental misunderstanding of how tns works.
read: http://edstevensdba.wordpress.com/2011/02/09/sqlnet_overview/ Help! I can’t connect to my database
read: http://edstevensdba.wordpress.com/2011/02/16/sqlnet_client_cfg/ Help! I can’t connect to my database (part duex)
it is showing the message
Alias                     lsn
Version                   TNSLSNR for Linux: Version 11.2.0.1.0 - Production
Start Date                05-JUL-2013 19:08:06
Uptime                    0 days 0 hr. 0 min. 0 sec
Trace Level               off
Security                  ON: Local OS Authentication
SNMP                      OFF
Listener Parameter File   /u01/app/oracle/product/11.2.0/db_1/network/admin/listener.ora
Listener Log File         /u01/app/oracle/product/11.2.0/db_1/log/diag/tnslsnr/server1/lsn/alert/log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC1575)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=server1)(PORT=1575)))
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The command completed successfully
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Used TNSNAMES adapter to resolve the alias
Attempting to contact (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = server1)(PORT = 1575)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = kull)))
OK (0 msec)
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Add the configuration data to service contract Item

Hi Experts,
I have to assign the configuration character stics to the service contract (va43)
if we click the service contract Item ->extras->Configuration
there I need to add the characterstics.
Could any one suggest me if any function module is available for that.
Thnx,
Jaya.

What config data do you need... u need to be more specific and explanatory.. to get an answer

Mile stone billing for service contract

Hi gurus,
can you help me for the following:
i want to configure mile stone billing for service contract in my client business process,
can any one send me the complete configuration process steps for mile stone billing.
I'll reward you full marks,
Thanks in advance
nitchel

Hiya...
Billing Plan for Milestone Billing
Milestone billing means distributing the total amount to be billed over multiple billing
dates in the billing plan.
As each milestone is successfully reached, the customer is billed either a percentage of
the entire project cost or simply a pre-defined amount.
During sales order processing, the system determines from the item category whether a
billing plan is required and, if so, which type of plan
The type of billing plan that is determined at this point is set up in Customizing and
cannot be changed in the sales document.
Billing plans for periodic billing and milestone billing plans for project-related milestone
billing have different overview screens so that you can enter data relevant to your
processing.
For example, for milestone billing, you must be able to enter data to identify the
individual milestones.
IMG configuration requires :-
1. Maintain billing plan types for milestone billing in OVBO.
2. Define date description in SM30 - V_TVTB.
3. Maintain Date Category for Billing Plan Type IN OVBJ.
4. Allocate date category in SM30 - V_TFPLA_TY.
5. Maintain date proposal for Billing Plan Type in OVBM.
6. Assign Billing Plan Type to Sales Documents Type in OVBP.
7. Assign Billing Plan Type to Item Categories in OVBR.
8. Define rules for determining the date in OVBS.
Milestone billing is typically used for billing projects, such as plant engineering and
construction projects. Such projects often include a series of milestones that mark the
completion of different stages of the work. In the SAP R/3 System, milestones are defined
in a network along with planned and actual dates for the completion of work. The milestones
are also assigned to the billing dates in the billing plan.
Each milestone-related billing date is blocked for processing until the Project System
confirms that the milestone is completed.
Delivery-relevant order items for which a milestone billing plan applies are billed on the
basis of the requested delivery quantity and not on the total of the confirmed quantities.
The connection between the project and the sales document item is made in the individual
schedule lines of the item. Each schedule item can be assigned to a network in a project.
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In one of the overview screens of the sales document, select
1. Item -> Schedule lines.
2. Mark the schedule line and select Procurement details.
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been billed :
Order Item Turbine    100,000
Billing Plan
Billing date Description    % Value Billing Block   Milestone   Billing Status
01-10-94     Contract      10 10,000      -             x           x
01-03-95     Assembly      30 30,000      x             x
01-04-95     Maintenance   30 30,000      x             x
01-05-95     Acceptance    30 30,000      x             x
01-06-95     Final invoice ..    ..        x
Network/Activities
Milestone    Estimate      Actual
Assembly     01-03-95      01-03-95
Maintenance 01-04-95
Acceptance   01-05-95
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Keep Sapping
Regards

Revenue Recognition with RA on Service Contracts

We have configured SD Revenue Recognition function (ECC 5.0). We have warranty maintenance contracts running. On this basis we have the following scenario and issue.
The warranty maintenance contracts are created without a billing plan (Reqmt. type SE so that we can settle costs later). The value of which is transferred to Deferred Revenue Account and is recognised at the end of the contract period (As it bears the retention money with the customer). Until this step things are working fine. We use VF44 to recognise revenues.
However, there are costs incurred (both material & labour) in relation to such contracts. To track this, we create a Service Order s against the Service Contract for each month. Later on fulfillment, the orders are settled to the Service Contract. This is reflecting in the Service Order. But the finance team wants to recognise the revenues to the extent of costs incurred. I'm not sure how we can do this. The following is an example scenario.
Contract Value : $1000
Contract period : 1 yr (1.1.2010 to 31.12.2010)
Contract billed at the start of the year on 1.1.2010 so the amount is moved to Revenue Provision (Deferred Revenue)
At the end of the year $1000 lying in Deferred Revenue will be moved to Revenue Account through Revenue Recognition (VF44)
Now, costs incurred as follows which are booked in separate service orders against the contract and on completion, settled to the contract. There is no definite schedule for these costs.
Apr 2010 : $100
Jun 2010 : $200
Sep 2010 : $500
Now, the finance team wants to recognise revenue to this extent during the relevant periods. For eg.
Apr 2010 :
Deferred Revenue A/c $100
To Revenue A/c $100
Jun 2010 :
Deferred Revenue A/c $200
To Revenue A/c $200
Sep 2010 :
Deferred Revenue A/c $500
To Revenue A/c $500
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Deferred Revenue A/c $200
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Can anyone guide me how this can be achieved? Can I do it by running RA on Service Contracts?
Thanks in advance.
Ravi.

One option:
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In summary, basically you use following steps:
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4. VF44 with reference to delivery.
Item category has revenue recognition 'B'.
Hope it gives some idea.
Thanks.
Rahul

Is it necessary to create a Billing Plan for the Service Contracts

Hi All,
Is it necessary to create a billing plan for the service contracts.
My requirement.
In CRM 7.0, we created a service contract. For the item in that service contract there is a Billing Plan tab.
In that tab we have the dates for Period, Billing Date etc.
Now our requirement is to get the Billing Date quarterly. For this we created date rules and date profiles and assigned these date profiles to header and item level transactions.
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I copied the standard date rule BILL004 to ZBILL004.
But when we changed to our date rule it is not changing to quarterly date.
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Is the billing plan has to be created for this kind of scenario.
Thanks in advance
Thanks and Regards,
Raghu

Hi
On OK button's action you can Destroy the window and navigate to Page1.
Go through this link for more details and a step by step guide for creation of pop ups and dialog boxes
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/903fed0d-7be4-2a10-cd96-9136707374e1?quicklink=index&overridelayout=true
Hope it works
Regards
Suresh

Service Contract Billing

Hi,
I am trying to bill a service contract with periodic billing plan. but when it is executing it is showing all the dates based on the period(monthly). But after saving it, its showing me only last date. I am not getting whats wrong?? I want to bill only for a particular period not for all. plz guide me .
Thanks
Ipsit

Hi ,
As per my Knowledge you need to configure your fiscal year in your system then after creation your billing it will calculate into period.
For example : if you set up your project November month then onwards after completion of project it will calculate period to the back . if your project has completed in june your peariod would 08 .
if you give me brief i can help you out more.
if helpful REWARD points
Thank you .
Regards
Ramana

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Hello All,
I have created Service contract with a Usagline and Service line. When entered the Counter reading, and run the 'Service Contract Main billing program', i am getting the invoice amont of 0 only. Could you please tell me how can i proceed.
And also, what is the relation between 'Service Contract Main Billing Program' and 'QP_CUSTOM' (I have to bill the usage line based on my own logic)
Please help me
Thanks inadvance,
Amarnadh

Did not understand your question, at least completely. The steps you described and the functionality provided is all right.
Is the question, which one of these two values to choose from or why they are two values in the LOV?
Thanks
Nagamohan

Upgrade of Core Services Application Configuration Data in Yosemite

anybody knows if the upgrade of Core Services Application Configuration Data in Yosemite can be forced?
Due the my Matlab2012a failure to start, Mathworks advises to have a new version of the Core Services Application Configuration Data. They stated that a new version, a few hours after Yosemite installation would have been autoinstalled (Core Services Application Configuration Data 10.10", Version 10.39 or later!). I have setted the OS X system autodownload and installation, but after all these day my version is 1.025 and I do not see any 10.10 or 10.9 reference. The many Download trials by AppStore are completely unsuccessful at this moment.

Hi friends.
Also if the Core Services Applications Data Configurations is not updated yet after many and many days since the Yosemite Installation on my iMac, I have solved my Matlab2012a problem thanks to the wonderful Mathworks Support (in particular Daniel Vandenbulcke of the Mathworks Installation Support). I describe the steps needed for starting Matlab2012a (this is the last version as to my knowledge to use XQuarz)
1. Uninstall any version you have of Xquarz and X11 if you have them already installed
2. Download and install the latest version of XQuarz
3. Go to the Applications and select the Matlab2012a.app
4. right-click, then open the package content and go to Contents/MacOS
5. duplicate the StartMATLAB making an alias (StartMATLAB.alias) then drag this copy to the Desktop or another location
6. double-click on this alias and the Terminal window will open and start the program
I hope this will solve also your problem.
Though: No help from Apple people for the Core ...problem.

Service Contract procedure needed....

Hi,
Pls explain about the Service Contract- complete procedural steps...this is a prerequisite for the Resource related billing for service hours billing to a customer...i hope...
your help is highly appreciated...
Thanks,
-baskar

Thanks a lot

Service contract configuration & complete steps....

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