48hours to confirm my account information and that my account has been frozen?

I have received an email telling me I have 48hours to confirm my account information and that my account has been frozen, is this legit or an email to completely ignore? Usually I know when its one to leave but I'm unsure with this one.
Thanks in advance.
Katherine

Most likely a scam/phishing attempt.
Learn how to identify fraudulent "phishing" email:
http://support.apple.com/kb/HT4933?viewlocale=en_US
How to report phishing scams to Apple:
via email to: [email protected]

Similar Messages

Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

Is this a real Apple email?
Dear Customer,
We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved And Validated . Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
Confirm Now >
Wondering why you got this email? It's sent when someone adds or changes a contact email address in your account. If you didn't do this, don't worry. Your email address cannot be used as a contact address in your ID without your verification.
Sincerely,
Customer Support

Dennis,
Definitely a phishing email. "Confirm Now" is linked to:
Read Identifying fraudulent "phishing" email - Apple Support. It will help you identify and report fraudulent email.

HT5312 My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen. How can I gain access to my e-mail address

My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host>

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Your Apple account has been frozen because we are unable to validate your account information

hi,
i've got spam (?) mails every other day.
title:
Your Apple account has been frozen because we are unable to validate your account information
Your apple account has been disabled
the layout of the mail looks quite good that's why i am asking
thanks
reto

Yes, it will be spam. Do not divulge any personal or financial information.

When downloading updates for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed.

When downloading updated for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed. If I don't get that message I get a message saying that the download was unsuccesful and that in order to download I need to go to tools and then select dowload only. Please help I really want to update my iphone!

Thanks for helping out, but I already tried these steps.
I even tried this on a iMac with similar results. The only difference was that the errorcode was called 2001 instead of 21.
Today I took the phone to www.iphoneambulancen.dk. A guy (in Aarhus, Denmark) that specializes in iPhone repairs. I figured, that given his occupation he'd seen most errorcdes. Two hours later, he called me back, and told me that he had replaced the battery.
So, it turns out that a broken battery can cause this behaviour.
But thanks again

I have received and email advising that my iTunes account has been frozen and advising that i have to confirm my account information within 48 hours. the email ask that i click on a link contained int he email and follow the instructions

Im wondering is this a scam email?... it contains a list of apps that i have allgedly purchased ... (some of which i do have on my devices but they were free ones... not the prices listed in the email).. can anyone advise as i have had no joy with Apple providing any sort of confirmation or denial

Most likely a "phishing" email. Don't click the link.
See http://support.apple.com/kb/HT2075 on how to identify legitimate emails from the iTunes Store.

Dear Apple Customer, This is an automatic message sent by our Security System to let you know that you have 48 hours to confirm your account information. Your Apple account has been frozen because we are unable to validate your account information

Email scam on my iPhone

Welcome to Apple Support Communities
Delete the mail. If you are using iCloud as the mail provider, see > http://support.apple.com/kb/ts4019

I recently received 2 emails from Apple informing me that my Id has been used to purchase games to download to computers not associated with my ID. If I didn't initiate the download, I was advised to change my password. How do know the email is le

I recently received 2 emails form Apple checking if I had purchased 2 games from the App store that were downloaded to computers not associated with my ID. They then advised me to change my password if I had not made those purchase. How do I know that emails are legit? I am afraid that they are scams to get my information by going on to supply information. I had checked my credit card just now and no transactions have been posted yet. Thanks!

You can always manually go to http://appleid.apple.com and change your password there, to avoid any links from the emails.
That's the only place you should use to change your Apple Id password.
With that said, do you know if anybody may have used your Apple Id to download things? Like kids to a new computer or tablet?

HT5312 my account has been frozen and i cant rest it or rest my security questions

i need help to rest mt security questions so i can acess my account again

If your account is disabled then you may be able to re-enable it via this page : http://iforgot.apple.com
For your security questions, the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT4061 My apple account has been frozen could you please tell me why please

My apple account appears to be frozen please help

Did you get an email confirming this if so be careful- Apple don't send out emails saying that account's will be 'frozen'. It's a phishing attempt to get your details. it will be spam. Do not divulge any personal or financial information. I had the exact same email .I clicked on the link but when I saw it I didn't put any info in, instead I logged on to my apple account on my computer and it looked fine.

TS1424 Where as my password authorisation reminder gone. It was here last night not this morning and now my card has been frozen

Why is the iPad not asking for a password when I download an app. My iPhone still asks for password and my iPad was last night but today the iPad isn't asking for my password why?

.11b/g, automatic channel (changing didn't help), using DHCP, sharing a single IP address using 10.0.1.1
It's just not picking up while signals the ibook next to it gets my 2 signals and the neighbors.
Dennis

I received an email from Apple, it's said that my Apple account has been limited

so i received this email from Apple, it's said that my Apple account has been limited and frozen.
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved and validate your account information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click here and follow the instructions that will be required.
ⓒ 2013 Apple.com All rights reserved.
i clicked the link, but didn't fill the form. is it mean that my CC information is save?
Thank you for your help.

yohanawulan,
This is not a valid request.
Ignore it.

I forgot my answers to my questions,my account has been locked for 8hrs but I still don't know what to do without having to know my answers to change it

I forgot the answers to my questions so my account has been frozen or 8hrs, how can I change them when I don't remember my answers?

Contact itunes support

I would like to inform you that i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the

i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.

You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here.

48hours to confirm my account information and that my account has been frozen?

Similar Messages

Maybe you are looking for