Received email sayingYour itunes account has been frozen because we are unable to validate your account information. how do i know if its from apple or a scam. my itune is working fine

i have recieved an email saying it is an email from apple saying
his is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.
Your itunes account has been frozen because we are unable to validate your account information.
Once you have updated your account records, we will try again to validate your information and your account suspension will be lifted. This will help protect your account in the future. This process does not take more than 3 minutes. To proceed to confirm your account details please click on the link below and follow the instructions.
Click Here To Validate Your Account.
We apologise for any inconvenience caused.
my account is not frozen and i do not know if this is a genuine email. anyone else experienced this
thanks

It's a phishing attempt to get your account id and password, the 'validate' link on that page isn't an Apple website (there are similar phishing attempts regularly posted on here) - you could forward the email to Apple : [email protected]

Similar Messages

  • Your Apple account has been frozen because we are unable to validate your account information

    hi,
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    title:
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    the layout of the mail looks quite good that's why i am asking
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    Yes, it will be spam. Do not divulge any personal or financial information.

  • Dear Apple Customer,   This is an automatic message sent by our Security System to let you know that you have 48 hours to confirm your account information.   Your Apple account has been frozen because we are unable to validate your account information

    Email scam on my iPhone

    Welcome to Apple Support Communities
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  • Order has been canceled because we were unable to verify your information.

    I tried ordering a Macbook Air yesterday several times, but it keeps saying "your order has been canceled because we were unable to verify your information." I used some egiftcards for some of the balance and credit card for the rest. I tried several different credit cards but this keeps happening, and it doesn't work to go into the store because they said they couldn't take my egiftcards there. I called customer service and they had no idea. They said the relevant team will do "an investigation" and call me back when it's complete, but who knows how long that will take. I'm getting ready to go to China to give my cousin the laptop and I got the gift cards just for this purchase. So if I don't get this sorted out soon, I'm stuck with over $900 in gift cards I'll never use. Can someone please help?!

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  • Is this a real Apple email? Dear Customer, We're constantly working to make our clients safer and our services more convenient for our customers. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen

    Is this a real Apple email?
    Dear Customer,
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  • 48hours to confirm my account information and that my account has been frozen?

    I have received an email telling me I have 48hours to confirm my account information and that my account has been frozen, is this legit or an email to completely ignore? Usually I know when its one to leave but I'm unsure with this one.
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    Most likely a scam/phishing attempt.
    Learn how to identify fraudulent "phishing" email:
    http://support.apple.com/kb/HT4933?viewlocale=en_US
    How to report phishing scams to Apple:
    via email to:  [email protected]

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