Accepted Solutions

What is an Accepted Solution?
Accepted Solutions are a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer and back again.
This green ‘solved’ box shows you that a correct answer has been given:
This green tick shows you which post is the answer:
A solved icon also appears on boards and in search results so you can see which messages have solutions. This makes it easy to spot answers to a question you may have but has already been asked and answered by other members of the community.
Who can mark a reply as an accepted solution?
Only the person who originally posted the question (started the thread) or a community moderator can mark one of the replies as an accepted solution.
How do I mark a message as a solution?
If you've posted the original question you have the option to click the 'Mark as Accepted Solution' button on the reply that answers your question best.
What if someone else posts a better answer?
If you change your mind about the quality of the answer, or if another reply provides an even better answer, you can revoke the first selection and accept the second reply.
To change an accepted solution you need to remove the first one by choosing Options > Unmark as Accepted Solution. You can then choose another solution or leave the question unsolved.
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

the feature wouldn't need to be turned off. it just needs a "my post doesn't require a solution" button programmed into the system.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

Similar Messages

TS1506 This is not an acceptable solution. Apple please fix this issue. I can't ask my customers to change the format of an email. Seriously?

This is not an acceptable solution. I cannot ask my customers to change the formatting of their email. Please fix this.

Is it coming through as a winmail.dat file ? If it is then you could try one of the winmail.dat apps from the store and see if that works with it.
Or is it coming through as a PDF but isn't downloading, opening or displaying correctly ? If so then is just the one PDF, all PDFs, from one sender ? Have you tried closing the Mail app via the taskbar and seeing if the PDF opens/displays when you re-open the app ? From the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

Top Accepted Solutions: April 2012

What makes a thriving support community? Members who help to educate others and help them find answers/solutions to their problems. Thanks to all who did just that this month!
Please remember to mark "Accepted Solutions" when your issue is solved.
Author
# of Accepted Solutions
1
Hubrisnxs
5
2
Smith6612
4
3
Justin
3
4
Holly1
2
5
Mattheww
2

If I have a solution I always try to mark it, and if a user's issue is solved is should be marked by them. All users, including new users could help out by doing so. Is there a reminder that could be added added for all users to mark the issue resolved?
Like under FIOS TV Technical assistance where we have "Severe weather information for our FiOS customers, click here.
Perhaps another small line that says "Do not forget to Click the Accepted Solution when you have a solution."
Just an idea. I know this is not the best place to put it.
Thank you for the recognition
Mark

Using Accepted Solutions!

The
NI Discussion Forums has a new feature, the ability to mark a particular reply
as the solution to your question!
Marking
a solution allows other users to quickly and easily:
Identify the particular reply
that answers a question
See which threads have been
answered while browsing a board
Find messages while searching
that are solutions
When
you mark a reply as a solution to your question, the thread is marked as
"Solved" () and you can click on the "Go to Solution" icon to
jump directly to the accepted solution:
Best
practices:
If many users contributed to
the solution, be sure to give them Kudos for helping!
Usually you will mark a reply
from another user as a solution - only mark your own reply if you have
provided the solution to your question.
If you mark the wrong reply
as a solution or a better solution emerges, you can unmark the solution
from the Options menu. You can
unmark a solution at any time.
Have a new question? Remember
to start a new thread! This will help other users see your new question
and allow you to mark the appropriate reply as the solution. Only one solution can be marked per
thread.
I hope that you find this new feature useful!
Regards,
Laura
Web Support & Operations
National Instruments
Message Edited by Laura F. on 10-15-2008 09:52 AM
Attachments:
solved.png ‏1 KB
acceptedsolution.png ‏2 KB
solvedbig.png ‏3 KB

* Waqar:
You posted in the wrong forum and in the wrong thread for some unknown reason. Do you have problems with the online interface?
Try to post in the NXT forum for better results. Good luck.
LabVIEW Champion . Do more with less code and in less time .

Accepted solutions: mark a reply as the right answ...

Hi all,
we have just added a new feature called "accepted solutions" to these boards.
It means that anyone who starts a new topic is able to mark any given answer as the correct solution. This helps other people who have the same question to find the right answer faster.
All topics that have an accepted solution will be shown with a small icon, and the first post will have a quick link to the solution.
Note that you can do this also with any old topics that you have started. So if you remember any particularly helpful answers from the past, feel free to visit those topics and mark the right answer as the solution.
Solutions will not have any effect on your ranks (sage, professor etc.) but we may come up with new ranks in the future for people who have written a lot of solutions.
Moderators and administrators are also able to mark solutions, but we will not do that systematically (e.g. no-one from Nokia is officially going through and validating any answers).
However, we can mark a topic solved when it's clear from a "thank you"-reply that this was the right answer (starting from today, so please don't PM us a list of your existing answers )
I hope you will find this useful! This is a new thing for us so we don't really know how it will work out - but it seems like a great little feature.
Message Edited by vandelay on 17-Jun-2008 03:19 PM
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

02-Jul-2008 07:46 PM
illinjah wrote:
Funny that you can accept a solution that you wrote for a thread you started yourself...
That's on purpose - sometimes people come up with the right answer on their own, and accepting that as the right solution helps others to find it as well.
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

Message Tags, Kudos, and Accepted Solutions

The Toshiba Forums feature a few ways to make it easier for forum users to find messages of the greatest interest to them by allowing forum members to add information about messages in the form of tags, Kudos, and Accepted Solutions.
Tags
Tags are any words that help to describe what a message is about. Each message can have many tags associated with it, and any logged-in forum member can create tags for any message. Searches in the forums also look at tags when looking for messages to match search terms, so tagging messages increases the value of the messages for all forum members.
Also, as you navigate through most screens of the forums, there will be a "Top Tags" area on the right side of the page. This tag 'cloud' displays tags that are relevant for your current context within the forums. Larger font tag terms indicate that a tag is used many times in the current area of the forums, while smaller font tag terms are used infrequently.
To add tags to a message, just click on the red 'Add Tag...' button at the bottom of the message.
Kudos
Kudos are a way for forum members to express appreciation for any message that they find particularly helpful, informative, or insightful. Any forum member can give Kudos to any messages, but only one Kudo per message can be given by each forum member.
Each message displays the number of Kudos that have been given to it, so looking at the Kudos count is one way that forum users can identify particularly useful messages. Also note that the total number of Kudos given in to all messages in a thread appears when you select a message board and view its list of threads.
To add your Kudos to a message, click on the red partial-star Kudos image to the left of each message.
Accepted Solutions
Many threads will be all about describing and finding solutions for various types of problems that people encounter when using their computers and consumer electronics gear. The 'Accepted Solutions' feature provides a method for forum members who start threads to indicate when a reply has supplied a solution to the problem that had been experienced. Each thread can have only one Accepted Solution and only the thread originator (and forum admin staff) can designate a message as an Accepted Solution for the thread.
Messages selected as Accepted Solutions will have a graphical badge indicating that status, and the original message in the thread will include a link to jump down to the Accepted Solution.
The Tags, Kudos, and Accepted Solutions features are provided to help forum users find the best of the best information here in the forums. Please use them as often as you find appropriate.

02-Jul-2008 07:46 PM
illinjah wrote:
Funny that you can accept a solution that you wrote for a thread you started yourself...
That's on purpose - sometimes people come up with the right answer on their own, and accepting that as the right solution helps others to find it as well.
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

Accepted Solution Recovery Manager Problem (Recovery fails)

HP, I received my Recovery kit ordered from HP distribution Center, and so started doing recovery Window 7 64bit as instructed. Everything went smooth, formatting of partitions, copying files for restoring system etc. And when the HP software installation finished, it came to the WELCOME page, and the message window poped up " recovery attempt failed. Seleted one of the following buttons: Save Log Details Retry " I saved log to a USB drive , its a SRD file so I cannot open it, and I hit retry, and i t all started from the beginning again. Please tell me what is going wrong here ? What I should do ??? I have spend hours trying work this out !!!

Hi ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion dv6z-6c00 Notebook and issues with System Recovery. Here is a link on somethings that might cause it to fail. Have you tested the Hardware on the Notebook?This is another document on recovery issues. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. If those do not help take a look at how to disable Secure Boot in the BIOS, this could cause it not to go through. I hope this helps you, please let me know. Thanks.

Accept as Solution

Believe it or not, I want to mark a post I started "Accept as Solution," but the button doesn't show.
This question was solved.
View Solution.

Hello nirbok, in any thread that has been marked as an "Accepted Solution", there will be a link in the first post of the thread that says "Go to the Solution". If you click that link, you will be taken to the Solution.
The actual post that was marked will have a blue vertical line at the left side.
It appears the solution that was marked in the thread above was post #6.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

HP Solutions for Install Errors for HP Officejet 6500

I recently purchased a new laptop with Windows 7 operating system. My printer is 2 years old. Windows 7 located and initially installed the printer. It worked fine at first, but after I changed the black ink cartridge, the printer would no longer print in black. Pages come through, sounds like they are printing, but they are blank or with some color (depending on the document). I have downloaded HP's install of this printer's software (took over 3 hours), seemed fine, but now it's back to no black print. I have tried to reinstall (again), but it gets stuck installing the wireless. HP sent Solutions for install, icon. Suggests disconnecting and shutting printer, modem, and computer down, then using printer install CD and reload. I have the CD, but it doesn't work with Windows 7. What to do?

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Officejet 6500, Windows XP and 7, wireless LAN security code is not accepted

The security code of my wireless LAN is not accepted by the HP6500A. According to the diagnostic software of HP a code consisting of more than 50 characters is required (the total number of characters can not be identified because the code isgoing on out of the window). The security code of the route consists of 12 characters. Resetting the printer is not solving the problem.
This problem was identified after rinstalling the software after problems with printing: connection with the printer was identified; message: "busy with printing", but no printing result at all.

Security codes can be in ASCII or HEX. I'm guessing that the diagnostics is reporting HEX and the printer entry is in ASCII.
You can try running the diagnostics SW on the Windows 7 computer. It might return the key in ASCII.
A good option is to get the password from somewhere other than the diagnostics. Maybe you stored it somewhere or wrote it down? Once you get it try to enter from the front panel.
Can I get a little information from you?
What router brand model?
What security mode are you using (WEP, WPA, WPA2)?
Which model of the 6500 do you have (6500 or 6500a)?
Please mark the post that solves your problem as "Accepted Solution"
Sometimes it takes several posts back and forth to get to a solution - please be patient.
I am employed by HP

I can't get the printer to accept a different paper size. I'm trying to print on 6.5x10.

I have an HP 8600 All-in-One and am printing from a Mac running 10.6. I changed the page setup to 6.5x10, but keep getting a message that the printer and document paper sizes don't match.
This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Cannot install full solution package for 2600n in Windows 7

I have downloaded and run the Full Solution Package (hp_CLJ_2600n_Full_Solution-v20110217-50132926-RC5-Signed) for the Color Laserjet 2600n Printer networked to my Windows 7 computer. The Plug and Play Driver installed properly but when I try to install the Full Solution, I receive:
The printer installation failed. Please try the following steps after you click Close.
1. Ensure the USB cable is disconnected from the printer.
2. Uninstall.
3. Rerun the CD install software.
There is no USB cable (it is TCP/IP). I do not see anything to uninstall in add/remove programs. What is the solution to this installation. I must note that the printer does work with the new driver. There is a problem in that messages from the printer do not popup. I get a dialog instead from the Interactive Services Detection service.
/s/ Alan Auerbach

alanauerbach
This should get you up and running. Give the steps a shot and let me know the results:
http://goo.gl/J35q5
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Lowest acceptable speed before an engineer will be...

I've had Infinity since Feb this year, firstly Infinity 1, then later upgraded to Infinity 2. While on the up-to 40 speed, I always got about 37 down, and when upgraded to the up-to 80 package, I initially got around 49, but this steadily dropped back until it settled at about 39. However, over the past few months, it has dropped even further and I am now on about 32 down, 16 up.
I raised this as a fault a few months ago, seeing as the Infinity website estimates my speed at 52.7, but was told they could see my speed had declined but Openreach won't attend unless the speed drops below half of the estimate, ie 26 in my case.
Is this the case? It seems something must be wrong on my line as I am 20 below what the system thinks I should be getting. Any way I can persuade BT to get someone out to me to have a look at my line?
Solved!
Go to Solution.

There could be a fault on your line, try this.
1. Visit this link https://www.bt.com/consumerFaultTracking/secure/faults/tracking.do;jsessionid=2W59QB2TvDGLZST41KJS2T...
2. Make an account with your BT Account number, this is different to your forum account.
3. Once the account is created re-visit the link from instruction #1 and login
4. Now you want to click on "Check my line now"
5. You should see your telephone number in a box, make sure that box is ticked if not enter your number.
6. Click on "Check my line" once step 5 has been completed
7. Make sure the details are correct, select the most relavant problem to you. I find the most common is the top selection "I've removed all equipment...."
8. Finally, Click "Check my line" **MAKE SURE NO ONE IS USING THE PHONE** Once completed, post the results contact a mod if a fault is found.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below.

HP OJ 8500A Blue Screen with error c0260000 (Solution)

The root cause of this error occurs only when a Linksys router sends “0” value parameters to the HP Officejet Pro 8500A e-All-in-One series for IPv6 renewal.
Use the following steps to disable IPv6.
1. Go to the Embedded Web Server EWS, click the Network tab, and then click Network Protocols .
2. Change the setting to Enable IPv4 Only .
3. Click Apply , and then click OK to save the setting.
4. Send a print job and make sure the printer prints successfully
If any error appears, click OK or refresh the EWS page.
1. Click OK , or refresh the web browser manually to remove the error message.
2. Go to the EWS, click the Network tab, and then click Network Protocols .
3. Change the setting to Enable IPv4 Only .
4. Click Apply , and then click OK to save the setting.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
This question was solved.
View Solution.

Fadigem wrote:
Hello Praveen,
I have actually disabled the IPv6, and the printer worked fine for 5 days but then the same problem occurred!!
I went to Control Panel / Network & Internet, to check if IPv6 was enabled automatically, but I found it to be still disabled and my printer is doing this crazy blinking again.
Please advise back. I'm really tired of switching it on and of again, and having to apologize to my clients all the time for not receiving their faxes!!
Thanks
Hi,
Is the printer connected in wireless??? Connect the printer using ethernet cable and this issue should not comeup again. Also check if the router has latest firmware installed. If all fail, contact HP Tech support.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

PAPER TRAY SUCKS. CANNOT PRINT OUT PHOTOS, TRAY ONLY ACCEPTS PAPER FROM BOTTOM TRAY. GRRRR.

My BRAND NEW (One week from delivery) no longer prints out photos. It printed out photos several times but 3 days' ago it stopped.
The paper tray is malfunctioning. Each time I try to print out a photo (remember, it's been done several times until a few days' ago) THE TRAY WILL NOT ACCEPT PAPER FROM THE TOP TRAY!!
SELECTED PHOTOS PRINT OUT ON PAPER FROM BOTTOM TRAY ONLY!! MY INK AND PAPER IS BEING WASTED AND SEVERAL OTHER POSTERS ARE EXPERIENCING THE SAME ISSUES WITH THE HP 6520!
Is one of those infamous 2-hr. long marathon phone calls to Tech Support in India the ONLY way one can sensibly have an HP issue resolved?
This is ridiculous!

Hi,
Sorry to hear you are having problems printing. What device are you using to print?
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Accepted Solutions

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