"Adobe Captivate could not detect a recording device ..."

Adobe Captivate shows my Snowflake USB microphone but doesn't record sound from it. When I choose Calibrate I get "Adobe Captivate could not detect a recording device". However, I can record from the microphone in all my other apps (Rosetta Stone, Sony SoundForge, etc.), so I know it's not a hardware issue.
When I go to "Sound" in Vista Pro's "Sound" option on control panel the Microphone is chosen as the default recording device, and I see the bars moving up and down when I talk.
What can I do to get "Captivate" to see the Mic?
A temporary workaround I found is to plug the Microphone into my laptop, then select SPDIF in as the input source. Captivate still gives the "... could not detect a recording device..." error, but the sound records anyway. This is kludgy, however.

Hi there
You may well just be out of luck. I heard Captivate 2 and Vista Pro used together. I don't believe Captivate was fully compliant with Vista until version 3. So that may explain things.
Unless someone pops in with a better idea, you should be able to record the audio separately, save as WAV or MP3 and import into your slides.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

Adobe Captivate could not open "the file" Ensure that:

Brand spanking new installation of the trail version of Captivate 5.5.
Try to open a file a client sent to me.
Receive message
Adobe Captivate could not open "the file" Ensure that:
-The files is not open already
- The file is not damanged.
-The hard disk has suffecient available space
-The system has suffeicent resources.
Researched the blog and tried 2 suggestions:
1. Clearing the cache. Did not work. I do not have a cache folder. I haven't created a Captivate 5.5 project. I'm just trying to open a file sent to me.
2. Tried deleted bak file. Didn't work. Captivate 5 keeps recreating the file.
Other facts:
Other people have been able to download the trial version and open the file.
I have Captivate 4 on my machine.
Any suggestions?
Thanks

I'm experiencing about the same problem:
I made a software demo using Macromedia Captivate on computer 1 en sent it by e-mail to computer 2.
On computer 2 I installed a Captivate 5.5 trial and I want to open the file in 5.5.
The file is not locked as far as I know (I right-clicked the file > properties > unlock)
I do have sufficiënt available space and resources. The file contains 135 slides but is not too large as I tried to do the same thing with a 50-slide file > same error message.
I tried creating a new blank project > I copied the slides into the blank project, saved again on a local drive, sent it to computer 2 again, but same error message.
Please help, I'm getting desperate.
Marieke

Adobe Captivate 4 not detecting latest Flash Player

Hi,
I just put together a new laptop, and insatlled all the normal programs/drivers - flash player, adobe reader, etc.
I installed Flash Player 10 from your website, and received the confirmation flash screen "Congratulations you now have the latest..."
I installed Adobe Captivate 4 - Trial Version from your website without any problems downloading.
This is not my first attempt at installing/un-installing/re-installing both Captivate 4 and Flash Player 10 on this computer - I'm on my fourth attempt at reinstalling both programs.
I am running Vista Ultimate x86.
This computer meets all system requirements by Adobe Captivate 4.
Is this a problem with Captivate, Flash Player, or (doubtful) my computer?
Thanks!

Lilybiri,
This is odd, I am certain that I read an addendum on the Flash 10 download page last week, it explained that the incompatibility problem was fixed.
That message is no longer present today.
Other than that, some security changes were also made to Flash 10 that may impact your work. See this link: http://www.adobe.com/devnet/flashplayer/articles/fplayer10_security_changes_print.html#hea d32
To check your current version go here: http://www.adobe.com/software/flash/about/
I am using version 10.0.32.18. I have run many compatibility tests and haven't found problems with this version of Flash.
If version 10 is causing problems for you, uninstall by going here: http://kb.adobe.com/go/tn_14157
Some better instructions I found:
Uninstalling Adobe Flash player..
0. Go to this page:
http://kb.adobe.com/selfservice/viewCon ... d=tn_14157
and download the latest windows flash uninstaller. (uninstall_flash_player.exe).
1. Close down all browsers.
2. Go to control panel, and then to add/remove programs.
3. Uninstall Adobe Flash ActiveX.
4. Uninstall Adobe Flash Player.
5. Close Add/Remove Programs and Control Panel.
6. Open the Command box [Start/Run will bring up the command box] and change to the directory to where you
downloaded the flash uninstaller.
e.g: cd C:\Downloads\Software
7. Type this in [command box]:
"uninstall_flash_player.exe /clean" (No quotes & notice the space between the .exe and /clean)
and press enter.
8. Click Yes.
9. Click Close.
10. Repeat steps 7-9 once. Close the Command window.
11. Go to:
C:\WINDOWS\system32\Macromed
and delete Flash directory.
12. Go to:
C:\Documents and Settings\your name\Application Data\Adobe
and delete the "Flash Player" directory.
13. Go to:
C:\Documents and Settings\your name\Application Data\Macromedia
and delete the "Flash Player" directory.
14. Start MSIE and open this address:
http://www.adobe.com/go/getflashplayer
15. Be sure to UNtick "Free Google Toolbar"
and click Agree.
16. Allow the ActiveX popup.
17. Click Install.
18. Close MSIE.
19. Open either Firefox/SeaMonkey/Opera/etc and open this address:
http://www.adobe.com/go/getflashplayer
20. Click Agree
21. When the file finishes downloading close your browser.
22. Navigate to where you saved the file and double click it:
install_flash_player.exe
23. Click Close.
24. Open any browser and go to:
http://www.macromedia.com/support/docum ... ger03.html
and drag the bar all the way to the right to Unlimited
25. Close the browser.
26. Flash should be working, if not, wait for the site to update to be compatible (or try using previous versions of flash player at your own risk).
27. The Adobe test page is here:
http://www.adobe.com/shockwave/welcome/

Adobe Captivate could not open.......Ensure that the file isn't open, the file isn't damaged....etc.

Captivate 5
I
I have been working on this project (@175 slides). Suddenly, as I'm saving my changes, the program freezes & has to shut down & now it appears the file is corrupt. Am I basically screwed here? Is there any hope for this file? I read that Captivate 5 supposedly handles projects with 400+ slides, so mine shouldn't be an issue.
There are no other programs open, the file isn't already open. I'm guessing I'm screwed & get to spend 2 days redoing the work I just did. Thankfully I have a backup, but a backup that doesn't include about 16 hours worth of changes. This has always been a shaky product & I'd hoped that Captivate 5 had improved upon that, but I guess not.
Any help is appreciated

Hi there
See if the link below helps.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Trying to provision a device getting mirage could not detect the target device disk

We are trying to deploy Mirage to a LIVA PC. It is only UEFI boot, no legacy boot.. We are using the USB WinPE method. It simply does not see the disk. Any ideas?
Thanks

Hello,
In Mirage We are working only with Fixed Drives, the Storage in the Liva PC is eMMC Storage, we don't support this specific Storage that is in the Liva PC so you will not be able to provision the machine via BMP.
I can offer some troubleshooting steps hopefully you will be able to resolve this issue:
In the LIVA Mini-Pc:
Set the boot mode to use UEFI and not CSM (Compatibility Support Module) in your UEFI firmware settings.
Temporarily disable Secure Boot in your UEFI firmware settings. Some motherboards will not boot from a USB unless you do this first. When the Windows installation is finished, you can enable secure boot if you like.
If you have fast boot or ultra-fast boot enabled in your UEFI firmware (if supported), then you may need to temporarily disable it until Windows has finished installing to be able to boot from a USB flash drive at boot.
When Creating the WinPe Bootable ISO\Wim:
Verify that you added the eMMC Disk Drivers to the WimPE When Creating the Image.
please let me know if this helped you in resolving this issue.
Cheers,

Captivate 4 - Not detecting Audio Device in Windows 7

Hi Experts,
I have Windows 7 64 bit. I installed Captivate 4 tiral version. When I try to set the Audio Settings, I saw that Audio Device is not detected. I have enabled all the audio devices through Control Panel -> Sound. Speakers and In-built microphone are working fine on laptop.
Still Captivate is not detecting the audio device. I tried reinstallinig the application and installing the patch but no success.
Could you please help ? Thanks & Appreciation in advance.
Regards
Ratnesh Nagori

Welcome to our community
As you are in the mode of installing a trial version, try uninstalling Captivate 4 and go get Captivate 5 instead. Captivate 4 wasn't built with Windows 7 in mind and many things are "iffy" at best. Captivate 5 is different and should work without issue on Windows 7.
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

I could not pair my bluetooth device with my ipad mini retina display. Is there anyone facing the same problem?

I could not pair my bluetooth device with my ipad mini retina display.
My ipad could not detect the bluetooth device. I do not facing this problem with my iphone and my older ipad on the same bluetooth device.Is there anyone facing the same problem?

Yes I tried pairing with my bluetooth car hands-free set - Not discoverable.
I tried to pair with my bluetooth headset - Also not discoverable.
I have no problem with my other apple products my older ipad2 and my current iphone5.
Just this ipad mini retina display could not discover the above bluetooth device.
Any idea on how to solve this? Thnaks.

Could not detect device

tried to set up new devices - mouse and keyboard
but the setup could not detect them.
please advice.

I successfully set up the Apple wireless keyboard and mouse on my PowerMac G5 (using an adapter) but my G4 PowerBook (built-in BT) could not pair either of them. The PowerBook did link up with the G5, but not the devices. Any suggestions from anyone? Thanks.

I tried to restored my iPad1's iOS5 to factory setting. There are error messages. Now my iTunes could not detect my iPad anymore. How can I proceed from here?

Hi All,
I have problems with iOS5 installed on my iPad1.
After successfully installing the new iOS5, my iPad1 apps are jumbled up with my wife's apps. Some of my paid apps are missing.
So, i tried to restore to factory default. Now, my iTunes could not detect my iPad, and my iPad only shows the picture "to connect iPad to iTunes".
I restarted my iMac and checked that all softwares are up to date.
Please advise.
Many thanks.

If you restored from a backup, you simply restored the corrupt files again.
You could find the corrupt file through a slow process of eliminating apps and data - removing all content - and then syncing content back again - slowly adding apps back on - until the problem surfaces again - and the you could pin down the last apps or apps that you just added as being the problem apps/files. You may find the corrupt file - and you may not.
Your backups can be deleted by going to iTunes on you computer and go to Edit>Preferences>Devices. You will see your backups/backups in that window. Click on the backup and then click on delete backup - if that is what you really want to do.

Could not detect Sound Blaster Audio Card on xp sp2 Sys

I have Audigy Platinum and trying to install to a recently re-installed windows xp sp2 system. On my previous install everything was working fine and now I am looking to install the newest drivers and the error comes up [color="#ff3300">"could not detect Sound Blaster Audio Card on system". The strange thing is windows recognizes the card and will install it's drivers, but when I go to install the latest driver update I get the error. In addition, I also tried to run the install from my original disk.
I also?un-installed the devices showing? in the windows device manager, then tried and the same error, I even tried it in safe mode. Any ideas?Thanks and Advance,Mikel

Yes i think the real lesson here is not to buy creative,. i have the same problem with their junky card, so i guess ill just have to take buisness somewhere else. if you all do the same perhaps the threat of them going out of buisness will have them deal with their problems. if not atleast we saved others the headache of learning this lesson.

Adobe AIR could not be installed because another application is already being installed

OS Windows XP
If I try to start a new setup I receive the following message:
"Adobe AIR could not be installed because another application is already being installed. Complete the first installation before proceeding with this one."
This is the messagge when I try to remove Adobe Air 1.0 from Control panel:
"Another installation is already in progress. Complete that installation before proceeding with this install."
This is the log file:
[2011-04-08:19:59:21] Runtime Installer begin with version 2.6.0.19120 on Windows XP x86
[2011-04-08:19:59:21] Commandline is:
[2011-04-08:19:59:21] No installed runtime detected
[2011-04-08:19:59:23] Starting runtime install. Installing runtime version 2.6.0.19120
[2011-04-08:19:59:24] Installing msi at d:\docume~1\carlo~1.zan\locals~1\temp\air78.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-08:19:59:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-04-08:19:59:27] Rolling back install of d:\docume~1\carlo~1.zan\locals~1\temp\air78.tmp\setup.msi
[2011-04-08:19:59:27] Rollback complete
[2011-04-08:19:59:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-04-08:19:59:28] Runtime Installer end with exit code 7
In the past I had problems with a virus and I removed some voices on regedit. I think I've combined some mistake.

Hi,
I'm sorry you're having problems installing/uninstalling air. Have you tried rebooting to see if that resolves the issue?
If it still fails, can you enable MSI logging using the instructions found on the following page and then post the msi log contents for review?
How to enable Windows Installer logging
Thanks,
Chris

Resume: Could not stat the resume device file After Update

Peace!
I -Syu and rebooted to this error:
resume:
Could not stat the resume device file '/dev/disk/by-label/hda1'
Please type in the full path name to try again
or press Enter to boot the system:
Figuring it must be something weird happening to the suspend procedure, I wanted to skip it and boot normally. So I pressed Enter... to no avail.
Waiting for devices to settle .... done.
Root device ' /dev/disk/by-label/hda2' doesn't exist, attempting to create it.
ERROR: Failed to parse block device name for '/dev/disk/by-label/hda2'
ERROR: Unable to create/detect root device '/dev/disk/by-label/hda2'
Dropping to a recovery shell... type 'exit to reboot
NOTE: klibc contains no 'ls' binary, use 'echo *' instead
If the device '/dev/disk/by-label/hda2' gets created while you are here,
try adding 'rootdelay=8' or higher to the kernel command-line
ramfs$
Now, I'm starting to think its not just due to the suspend procedure and maybe something more. Afterall, I did not suspend, I rebooted. I remember updating the kernel, klibc and perhaps udev.
I wanted to try adding the rootdelay thing but the grub menu wouldn't show up.
Sobs..
I really need to research on failsafe fallback procedures... some kind of ultimate undo feature.
Last edited by onguarde (2009-01-21 08:39:40)

http://bbs.archlinux.org/viewtopic.php? … 58#p484758
It seems someone else has similar problems...

Setup could not detect any Sound Blaster Audigy card on your system

Hi from Barcelona!
I've a Soun Blaster Audigy card (Model: SB0090)
I tried to install the Audigy software and drivers from the original product CD but Setup was unable to find Augigy hardware and halted the installation!
"Setup could not detect any Sound Blaster card on your system. Please ensure that your Sound Blaster hardware is properly installed before running this Setup program"
By the way. Manually the sound drivers can be installed working only front speakers of the 5. Creative system
I tried a clean installation of Windows XP and Windows 2000 PRO (reformatted the hard dri've) but Audigy install CD still could not find Audigy hardware.
I've changed the card to a different PCI slot with the same results!!! Damaged?
What is happening? I need a solution!! Many users have this problem to with other Sound Blaster cards and models...

ADSLNEW wrote:
It seems to be an important BUG of Creative Sound Blaster Audigy cards related with EEPROM!!!
Yes, indeed, that is my theory as well. After much ****hing and on-line research, it seems that this problem has been around since 2002. From Creative Labs point of view, it appears they view this as "pilot error" -- the user has installed the card in a system that is not fully compliant with the latest standards -- specifically Microsofts ACPI (configuration and power management). A wide variety of configurations and/or actions seem to cause the PCI subsystem ID in the Audigy EEPROM to be erroneously overwritten -- including certain older motherboards, certain older PCI cards, and perhaps other actions.
Once the subsystem ID in the EEPROM is overwritten and has garbage information, many or all of the Creative applications cease working and various sound problems can arise. Attempts to reinstall the driver or update to the latest driver consistently fail becuase of the dreaded "Setup could not detect any Sound Blaster Audigy card in your system..." error message.
There appear to be four fixes:
) Get a replacement Audigy card from Creative, but <EM>only</EM> after you perform their prescribed troubleshooting steps to prove that the card is indeed the source of the problem. Apparently, the steps include installing the card in another PC. Apparently, Creative in Europe is more willing to replace your card than Creative in the US. It's up to Creative Labs whether or not they issue you an RMA ("Return Material Authorization").
However, this fix will fail if the root causes of the EEPROM error are not corrected. Apparently, Creative Tech Support isn't always a foolproof source of guidance, so the burden is on you. The root cause MUST be corrected before the new card is installed, or the same problem will happen all over again. Eliminating the root cause may involve replacing your motherboard, replacing other PCI cards, or manual configuration (disabling ACPI).
2) Reprogramming the EEPROM. This is for advanced PC owners only, because it involves desoldering the EEPROM, programming it, and resoldering (and even lifting some pins to prevent reprogramming). There are instructions on how to do this posted in the German Creative Labs discussion board, by a Russian (!). I have links for those who are interested.
3) Removing the Creative drivers and software (using Clean Sweep procedures and third party utilities), updating again using Windows XP SP2, then physically moving the card to different PCI slots (multiple times if necessary), until ACPI Bios writes the proper information into the EEPROM. You can then reload the drivers.
Again, the root causes of the problem must be removed or your fix will only be temporary (a day or two). This solution also seems to be very dependent on the specifics of your system (motherboard, PCI cards, etc.).
4) Some people have had success in by-passing the step in the driver installation process where they check for the Audigy card subsystem ID, using a utility called CTZAPxx on the installation CD. Then then manually install each of the applications they need to use.
5) Use the open source driver from the kX Project (http://kxproject.lugosoft.com/index.php). This driver (and associated utilities) does not depend on the detailed configuration of the card (i.e. they don't check subsystem ID) and appear to work fine even with cards with corrupted EEPROM.
This driver is aimed primarily at computer music applications, and opens up the on-card signal processing capabilities. The downside is that the Audigy 2 ZS does not have all of it's capabilities supported <EM>yet </EM>(e.g. Dolby Digital decoding, S/PIF passthrough, possibly some game sound features, THX, 24-bit recording, support for Hyperthreading CPUs, etc.). But scanning over the discussion boards, the user community seems to be MUCH happier with the performance and support associated with these drivers than with Creative's.
This is the direction I'm going. I'm not a big gamer and I don't really care about the latest in home theater audio performance. Basic 5. surround sound is all I care about, and I'm much more interested in computer music capabilities.
I have also lost faith in Creative Labs as a vendor to provide the support I want and need going forward. Just imagine if the Creative Labs were running the Space Shuttle program :smileysurprised:.

Setup could not detect any Sound Blaster Audigy 2 on your Sys

Here's the deal. I have used my Soundblaster Audigy 2 Platinum without incedent for a long time with the following box:
Asus A7V333
XP 800
.5 GB DDR 2700
I changed cases, but all of the components remained the same. Everything else went like clockwork, but no Audigy.
So I did a clean and replace of the drivers, however, I had no Audigy CD. I ordered the CD from Creative, but it looks to be a CD for the Audigy 2 XS...will this work for the Audigy 2 Platinum?
So when I go to run the CD, I get the following error:
Setup could not detect any Sound Blaster Audigy on your system.
Please ensure that your Sound Blaster Hardware is properly installed before running this Setup program
Setup will now exit.
I didn't change slots and the IRQ is still the same.
I can provide any additional documentation, i.e. screen shots of device manager, et al. to anyone interested in helping.
Also, if you li've in Chicago, I will get you drunk.
I am so irritated with this thing... I remember it being a pain in the @$$ to install the first time, but not like this.
Cheers,
-rob

Okay I ended up fixing this problem myself seeing as a lot of these forum topics just come to a dead end with no real resolution.
Let's get 'Creative' ...
I removed the reg entry hkey_local_machine/software/creative tech, removed all drivers, programs, and anything that even smelt faintly of creative.
Just to make sure I ran the CTZAPXX.exe on the cd and removed drivers again there also.
Then upon a swift reboot I used CTZAPXX.exe to install the drivers, ran the cd, unchecking the option at the bottom of the 'custom' install list to install windows drivers (as it had already been done)
Now I'm back in business
Though, all through the ages I've never had a creative soundcard, which hasn't given me trouble at some stage, man I even have shameful memories of my AWE64... Lift your game creative, you've got a great product line, just a pity the shoddy drivers sometimes let them down.
This post may be a little outdated, but it's really intended for all you googlers out there I really hope this fixes your problem!

Receiving the following message when attempting to open a project, "Captivate could not open the fol

Receiving the following message when attempting to open a project, "Captivate could not open the following project. Ensure that the project is not open already...That there is sufficient hard disk space..." All the critiria are met....still can not open file. Please assist with the recovery of this project.

Suggestions here:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project

"Adobe Captivate could not detect a recording device ..."

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