Authorized service center in Slovakia

Hi ,
Can you please advice a Creative service center in Slovakia/Austria. My speaker system I-Trigue 3300 stopped working a need to get it repaired.
Thanks

Hi,
Pls check your PM, I've left you a msg.

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Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
Thanks

You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012. Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012.
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

bsaelao wrote:
My iphone 5 is eligible for battery replacement program
How do you know?
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?
Follow the instructions here -> https://ssl.apple.com/support/iphone5-battery/
(which is where you should have found out your iPhone is eligible)

Iphone 6 screen broken. local authorized service center cannot be reached despite arranging for "schedule a call" session. pls help

iphone 6 screen broken. local authorized service center cannot be reached despite arranging for "schedule a call" session. pls help

They do not know where your phone is yet because it has not had enough time to go through the process yet. I also started to worry when two weeks had passed and my iPhone 5S was still showing not received on the status website. That's when I joined this forum to see if anyone else was having the same problem. What I found out was that some people had been given reduced value for their trade in, but I also found posts from people like myself that were worried that their phone was lost and then came back and posted a week or two later that they had received their gift card.
I decided to chill and give it some time and about a week later my gift card arrived. If it had been for less than the promised amount I would no doubt still be upset and posting about it like the many posts I still see on here on a regular basis.
This is no doubt a popular program for Verizon. I would imagine there have been thousands of phones traded in. There are going to be at least some screw ups in the process. There is no point in getting ahead of yourself and assuming your case will be one of the screw ups unless it already is. Verizon has been consistently posting that it could take 4-6 weeks for processing. You will at some point likely hear the status on your traded-in phone. Patience would not hurt in this case.

Can an authorized service center refuse to provide payed service?

My iPod Touch 5g bent about 3-4 degrees in my pocket, works fine but looks weird. I know mechanical damage voids the warranty, but it's not catastrophic damage, more like cosmetic and I read that Apple can replace such devices for money. But we don't have Apple stores in Russia, only authorized service centers. I contacted the one I have in my town and they said they can't do anything for devices that have physical damage. I'm wondering if they have an obligation as part of being an authorized center and just don't want to deal with it (the guy on the phone sounded scetchy)

- Try contacting another Authorized Service provider
- Try Contacting apple directly
Contacting Apple for support and service
Alos see:
https://discussions.apple.com/thread/4725062?start=0&tstart=0

Authorized Service Center Ukraine

Hello. I bought my laptop in Apple Store Hong Kong and still have warranty.
Right now in Ukraine. Where can i fix my laptop with a warranty?
Thanks

Hi...
Information available from the following support articles.
Apple - Find Locations
Apple - One Year Limited Warranty - Worldwide
Apple - Support - Check Your Service and Support Coverage
How to find the serial number of your Apple hardware product

HT4061 I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

Take it to an authorized service center or Apple Store in the country where the phone originated. Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.

Disgusting service center and shop located in St-P...

Two weeks ago I bought E71. During the first week it has following problem - 4 times it was impossiblle to activate menu by the left button on keybord. If I pressed this button the phone was blocked. Only way to fix it was switch off the phone and switch on it again. After the week I went to Nokia shop and service center where I bought E71 (located in St-Petersburg, Zagorodnyi prospekt 28) and told that problem has my E71 and ask to change it, they sad "No" and taken mobile for check, which was going during six days. After it they gave the phone to me and told "it Ok" (they did not give any conclusion of check on paper ), but after two hours it was same problem. On next day I went in this service center again and show them problem and they sad you must give us your phone for check again on 10 days because Maybe the problem not in phone, maybe it in SD card, which i did not gave to service in my first visit because of my contacts on it and manager did not say they need it for check, when he gave this card to me. I think it is very disgusting by point do not give all information and after it make proposal for new checking for such long time, because it means another week or more without the phone, what can stuck all my bussines again. Now, I think, problem will appear again and I just do not believe
authorized service center can help me. My conclusion, it is better, if you stay in Russia, to buy cheep and usual
mobile phone and do not even hope, that authorized shops can provide you good service.

Please be aware that this forum is a peer to peer support forum, it is not a direct link to HP support. You need to Contact HP.
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Service center not getting approval from Sony India

Dear Samuel, First of all thank you for your concern about my issue. The problem is still unresolved. Today also i contacted the service centre but again the same replay " your work is rejected by the sony". This is the 5th sony mobile am using and now I am planning to approach consumer court. That is the last thing I can do for this genuine case. Thank you

I have purchased Zperia Z1 on exchange basis from Sony authorized service
center (Madonna Electronics,MG Road,Cochin) on 04/03/2015. Previously I had
Zperia ZL and due to mic complaints service center suggested upgrade. But
after purchasing Z1 and using 3 months I noticed mic problem in Zperia Z1
too (person on other side couldn't hear me).
So I submitted the device on 25.06.2015 for service and till now it is not
repaired.
From the service center they told me that your work is not approved because
whenever they try to create job it is automatically showing out of
warranty. That is eventhough the mobile is in warranty,site showing out
warranty. Service center has explained this issue to SONY INDIA but not
getting reply from SONY INDIA. So from their side they are unable to do
anything unless they get permission from Sony India.
So today (28.07.2015 at 11 AM) I contacted toll free number and talked with
customer care executive and we had conference mode with Mr. Jefrin from
modonna electronices.
Later getting enough information from Mr. Jefrin customer care executive
directed the call to one of the Manager in Sony India and I raised the
issue to him. Later the Manager called the Madonna electronics and one Mr.
Ajmal explained the technical issues to the Manager.
Finally the Manager told me to write a mail regarding the issue. I forwarded the same letter hope they will solve it

Sony Mobile Service Center Senayan City, Jakarta ID Poor Services

To Whom it May Concern:
I believe I am not the first one to post on this subject, but fact of the matter is that Sony Mobile in Indonesia needs to improve their aftersales and customer service protocols immediately.
Throughout my 18 years of using Sony/Sony Ericsson/Ericsson mobile phones I have always been on the "satisfactory" side in terms of product reliability, features, value, and even customer support. That is, until I experienced the ridiculous "run around" that is Sony Mobile Senayan City, Jakarta. My phone (a SK17i), was admitted into service on 20 November 2013. A week later I received a call from them notifying that the flex cable needs replacement (would be the 2nd replacement in one year time) and repair will be done in a matter of days. So I approved it.
A week later I tried giving them a call at +62-21-72781557 (someone actually picked it up) to ask about my phone's repair status. They put me on hold for about 5 minutes, after which they told me that the touch screen also needed replacement (again, the 2nd similar replacement within the year). I gave the approval, but left a remark that they should give proper advanced notification next time.
Anyways, to make long story short, from 01 December to this day (02 February 2014) and after numerous visits to the shop and phonecalls I am still uncertain of what's happening with my phone. Is it still in service? Waiting for parts? Parts unavailable? Unrepairable? Is it lost somewhere between Senayan City and Sony Mobile Authorized Service Center? Why would Sony Mobile let their customers (a loyal one, in this case) go into such trouble? Why isn't anyone being proactive about this? How much longer should I wait? Is my phone so obsolete or outdated that it deserves no priority? Bear in mind that I had given generous amount of time and patience, but frankly speaking 74 days is quite a stretch (my previous experience with them took no more than 14 days, mind you). Even airplane engines get repaired in less than 60 days. It's a simple matter of quality control, which evidently in this case does not exist.
It's obvious that after receiving so many complaints and feedbacks Sony Mobile Indonesia still have not done any improvement. You can look up for yourselves by searching this support forum and enter keyword "Jakarta" and several posts on Sony Mobile Senayan City should come up. Or Google "Sony Mobile Senayan City" and you will find some useful info there also.
As you can see, these remarks are valid and have reached the point where concerns have been brought into a petition with over 2,000 supporters (that accounts for what percentage of your total users here in Indonesia?). Please don't let me lose faith in your brand, and more importantly don't let something like this compromise Sony's excellent brand standing and recognition in the country.
For your strong acknowledgement and action, I thank you beforehand.
P.S.: I think it would be good to have a separate section in the forum specifically for Customer Services.

Halo, gan. Please find a thread that I started in "Other Discussions General" about a petition I made regarding Sony Mobile Indonesia on its bad service quality.
Kita komplain bareng2 gan, jadi gak sendiri2 gini.
Thank you
Giovan Pangku,
Petition starter
Indonesia

Complaint Against HP authorised service center - Maha Electronics

Dear Sir,
With great pain and anguish i am reporting the issues recently i had to face with your HP authorised service center, "MAHA ELECTRONICS PVT LTD
HP AUTHORIZED SERVICE CENTER,
#581,3RD FLOOR, NAVEEN PLAZA,
ANNA SALAI,OPP: STERLING TOWERS,
NEAR KAMARAJ MEMORIAL HALL,
CHENNAI- 600006
I am facing this issue for a second time with the staffs around there everytime i took my laptop to service there. It's not only me who is facing the problem
when i took my laptop to the service center there is another old man who faced issues with the people. I believe there should be action taken against
not so customer friendly behavior exhibited. The below are the issues i faced
(Issue backdrop: I had reported a problem of keyboard not working and they found out it has no issues and then replaced the heat sink)
1. I gave the laptop on November 8. and they told me it will be ready before diwali. but i got the laptop only on November 27 just to replace the heat sink.
I was not even given the Heat sink purchased bill and warranty- just the receipt of Maha electronics was given to me
2.The people didnt inform the status of the service (i was charged Rs.1250 for the service charge with no service). Every day i have to call them to ask what
happened with the laptop.
3. The person who is attending the phone whenever i ask for the status doesnt even know what the status, everytime i am getting different response by the
people who is attending. Day five i was told laptop is ready. Day six i was told laptop is not ready like that.
4. Finally after repeated attempts they told the laptop is ready. I was on the way to procure my laptop. I called the Service center that i forgot the slip
is it okie to get the laptop. The caller attended told you can get the laptop for non warranty. no need for bill. I repeatedly asked i dint have the
service ball. its non warranty. Is it okie to come without the bill. He said you can come. But when i reached there. I was treated badly by the staff
over there. At first, they didnt admit their mistake. After repeated shouting and howling, They accepted and agreed their mistake of miscommunication
and accepted to deliver the laptop next day home. The pain i faced is tremendous on that day. I have to travel one hour to the nearest service center
and i left back home empty handed.
The issue i see repeatedly over all with different customers i interacted is prevailing and degrading the HP market. In 2008, I brought this laptop.
I told my brother to get a HP laptop in 2009. But for my sister I prefered Dell. Because over those period i lose confidence with your service. I am
sorry to say this but, "That is the truth " Dell provides better service when compared to HP now a days.
Customers are not treated fine at HP service center. Steps that i see if i were a Head of HP service center and i would have implemented the below
1. Daily send the status message of the service to keep the customer informed via SMS
2. When there is an important update, The service engineer would have inform the customer service representative to inform the customer.
3. Home delivery or Home pick up option for the laptop would add value to the customer service.
4. Create HP owned service center in Chennai. Any Small Buidling in SEZ would give the value and combining the Home pick up and delivery option would help HP enhancing the market in the Laptop service sector.
Hoping to see a change from the Service front from HP and i am expecting a reply from HP officials as an acknowledgement.
Thanks,
Shanmugavel

Hi @Abhishek-Gupta ,
I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process. I also needed to edit your post and remove some personal information.. From our Rules of Participation:
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I work for HP

I broke my Iphone back case, and no service center in Indonesia

Dear Apple Communities,
I'm from Indonesia
recently I just broke my Iphone 4 32Gb White Back Case
dropped it accidentally
just the back case, fortunately no other part broken
and no authorized service center in Indonesia
so I couldn't find any genuine spare parts
I'm looking for the genuine back case, I can open the iphone back case myself thou
but my question is, is it sold separately?
since I have relative either from Singapore or Australia
anyway to tell them to sold it separately for me?
I mean like a code or official email from Apple itself
so I have the proof, and can tell the authorized Apple store to sell it to my relative
and they can bring it back when they visit me in Indonesia
please help me, thx
Why I'm looking for genuine apple parts?
since the non-original one is making my camera blur all the time
the surface also not the same
and the white color is slightly different
and I dont like it
in short- the original one is the best
so I need to get the original one desperately
here's the condition
miraculously the lens is okay no single scratch
I'm only looking for the back case replacement, once again help me thx
sorry for bad grammar

sir, I know that XL and Telkomsel is the two authorized carriers
mine is XL, they cannot fix my only back case
the only deal they will help is only network connectivity
Telkomsel also cannot
in short neither one of them can provide me with genuine back case
I've checked to the two of them
I even went to the PT.Sinar Eka Selaras service center > Authorized distributor in Indonesia
http://www.ptses.com/
since this item is genuine from them
and all they can provide me is : Replace whole iphone = buy the new one
and as I told you there is really NO authorized service center in Indonesia
you broke your phone a bit, buy a new one
and I need only the back case
that's why I'm asking whether apple service center in Australia or Singapore can sell it separately
hope you understand now
If one of the authorized carriage can help me, or the distributor can
why should I seek help here?
here's the deal that this is genuine 100% bought from authorized dealer in Indonesia
Imporir Name: PT. SINAR EKA SELARAS
Address: Jl. Pakin Blok C Kav. No. 12, Komplek Mitra Bahari Kel. Penjaringan, Kec. Penjaringan Jakarta Utara
(Printed, Manual / Warranty provided)

What to do - service center broke MBA and refuses to repair

I brought in a ~1.5 year old MBA (outside of warranty) into an authorized service center for replacement of the hinge. I originally was under the impression that I would be paying out of pocket for this, and needed the repair done in a timely manor, which is the reason I brought it to this service center and not an Apple location. I was told the issue was a known defect and that the hinge would be replaced free of charge. A left the computer overnight and had the computer was available for pickup the next day. I brought the laptop home, turned it on, and noticed there was no sound. While the computer would play the boot chime, it thought there was constantly a headphone plugged in, and would not play any sound using built in speaker (headphones did work).
I brought the computer back and explained the issue to them. I explicitly asked the tech if there is anything I could have done to have caused this issue, to which he replied that it was "definitely entirely his fault." They replaced a few minor parts over the course of a week and a half (sound board, connectors, etc) but the problem persisted. After a lengthy wait (they had to talk to Apple tech) they said that I would be forced to send the computer into Apple and have them complete the work. The price would most likely run $300, of which I would be responsible for. They claimed that the issue was "most likely not caused" by them.
Aside from taking them to court, what are my other options? I have reinstalled the OS (both from original DVD and Snow Leopard disk) with no change in problem. I do use sound quite often, and not having it available to use is beginning to become a relatively major issue.

Please please call Apple care. Since you took the computer in for service at an Apple Authorized Repair center and they fixed it for free which means Apple paid for it. This also Qualifies you for 90 day extension on the warranty. Trust me I've been through this before also. If you don't like the repair centers way of doing business tell Apple you want to send it in to them for the repair they will send you a box and you send it off to the. This repair should not cost you anything and should be covered under the 90 day extension. You may have to put up a fight but remember you left a repair shop with one problem fixed when they caused another.

Telephone number for Authorized HP Service Center at Sagami in Japan

Please find out phone number for authorized HP service center at area of Sagami in Japan.

Hi,
Please ask HP office using the following contact:
http://www8.hp.com/jp/ja/contact-hp/contact.html
no English speaking contact listed:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Regards.
BH
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I need to find authorized hp service center in my area

I need to find authorized hp service center in my area

Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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Authorized service center in Slovakia

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