Best Buy should not use UPS as a shipper

Ordered an Ipad Air2 on 11-20-14 and it was shipped 11-20-14. Best Buy used UPS to ship the item. The Ipad Air2 was shipped from Best Buy Warehouse located just 80 miles from my home and the package final destination. The delivery date is 12-1-14. 11 days to travel 80 miles is unacceptable. I could of walked and pick the Ipad faster. Beware if you are ordering for the Holidays. Not Best Buys fault.

Hello fhawk149,
Waiting for an order to arrive is never fun, so I can imagine how disappointed you must have felt to learn your iPad Air 2 might not arrive right away. I'd be disheartened too if I found myself in a similar situation, especially if the fulfilling warehouse was just an afternoon's drive away.
Without additional information regarding your order, it'd be difficult to determine why the estimated delivery date might have been delayed until early next week. Depending on your area, UPS pickup and delivery may have been impacted by recent weather conditions. Rest assured that we strive to ensure each and every order is delivered as soon as possible though, and that we're constantly reviewing shipping options to find the best solutions for our customers.
Thanks for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

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Redemption code from Photoshop Elements 12 purchased from Best Buy does not work 'Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code.' I have an invoice and the pickup notice from

Redemption code from Photoshop Elements 12 purchased from Best Buy does not work 'Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code.' I have an invoice and the pickup notice from Best Buy. What other information does Best Buy need? What will they do? Will I get a new box? What happened to the days of just typing in a simple s/n?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I am considering a base 21" iMac ($1099 @ Best Buy) for home use. It would be my first Mac. Is the base model powerful enough for everyday home use and some light video editing or should I upgrade the CPU, Ram and to a Fusion drive?

I am considering a base 21" iMac ($1099 @ Best Buy) for home use. It would be my first Mac. Is the base model powerful enough for everyday home use and some light video editing or should I upgrade the CPU, Ram and to a Fusion drive?
Purchasing with the upgrades through Apple would add about $800 over the Black Friday deal at Best Buy. Just looking for some advice if I will be satisfied with the based model.

All models will do what you want. Upgraded models will do it faster than the standard models.
Just why are you thinking of switching to a Mac?

Statements which should not use in BADIs

One Question ...
Any specific statements are there which we should not use in BADIs ?
Thanks

Hi,
BADI is an OO ABAP approach, therefore any statement which won't work in the OO context won't work here! Instead breaking your head on what is to be used? and what not? , run a "code inspector" and "EPC" on your implementation class.it will show list of illegal statements in your BADI implementation
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Borderless Window with an option to resize but should not use windowchrome property in wpf

Hi,
I want a complete border less window with an option to resize from all sides of window in xaml but it should not use window chrome property. Can we able to achieve this with out using window chrome property? I also used allow transparency property but it
is not working to my requirement. Help me on this
Karthik

Hi,
I hope you are using "AllowTransparency" along with "ResizeMode"
<Window
xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"
xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"
Width="300" Height="300"
WindowStyle="None"
AllowsTransparency="True"
ResizeMode="CanResizeWithGrip">
</Window>
Now "AllowTransparency" can lead to Memory leak so you may refer to below style property
<Style TargetType="Window" x:Key="DialogWindow">
<Setter Property="AllowsTransparency" Value="True"/>
<Setter Property="WindowStyle" Value="None"/>
<Setter Property="ResizeMode" Value="CanResizeWithGrip"/>
<Setter Property="Template">
<Setter.Value>
<ControlTemplate TargetType="{x:Type Window}">
<Border BorderBrush="Black" BorderThickness="3" CornerRadius="10" Height="{TemplateBinding Height}"
Width="{TemplateBinding Width}" Background="Gray">
<DockPanel>
<Grid DockPanel.Dock="Top">
<Grid.ColumnDefinitions>
<ColumnDefinition></ColumnDefinition>
<ColumnDefinition Width="50"/>
</Grid.ColumnDefinitions>
<Label Height="35" Grid.ColumnSpan="2"
x:Name="PART_WindowHeader"
HorizontalAlignment="Stretch"
VerticalAlignment="Stretch"/>
<Button Width="15" Height="15" Content="x" Grid.Column="1" x:Name="PART_CloseButton"/>
</Grid>
<Border HorizontalAlignment="Stretch" VerticalAlignment="Stretch"
Background="LightBlue" CornerRadius="0,0,10,10"
Grid.ColumnSpan="2"
Grid.RowSpan="2">
<Grid>
<Grid.ColumnDefinitions>
<ColumnDefinition/>
<ColumnDefinition Width="20"/>
</Grid.ColumnDefinitions>
<Grid.RowDefinitions>
<RowDefinition Height="*"/>
<RowDefinition Height="20"></RowDefinition>
</Grid.RowDefinitions>
<ResizeGrip Width="10" Height="10" Grid.Column="1" VerticalAlignment="Bottom" Grid.Row="1"/>
</Grid>
</Border>
</DockPanel>
</Border>
</ControlTemplate>
</Setter.Value>
</Setter>
</Style>
The above code reference is from this
link.
I hope this helps to resolve your issue.
Thanks & Regards,
Anubhav Bajpai

Order shipped from best buy but not received by UPS

Hi, last Thursday the 19th i purchaced a new laptop from Bestbuy.com and on Friday it said it had shipped. Its now the end of the 25th and when i go to UPS to look at my tracking number it still says that a UPS shipping label has been created and that the tracking data would be updated when its received at their facility. It has said that since Friday. I really need to know when my package will be received so that i can take time off to sign for it. I had called both best buy and UPS and UPS said they cant help me because they dont have it and Best Buy said they can't help me because it was shipped and out of thier hands. I really just need to know where it is but at the moment it is lost in limbo. If anyone there could please look into where my package is so that UPS could update me with a delivery date it would be greatly appreciated. Thanks in advance.
Solved!
Go to Solution.

Hello Ianman0,
Having a package show as shipped, yet the tracking details show the carrier hasn't picked it up yet would be quite disconcerting! I'm glad you've reached out to us and seem to have already attempted to sort this out on your own. Using the information you registered with the forum, I was able to locate the order and review the shipping details on our end, as well as the tracking information on UPS.com. Unfortunately, I do see that it doesn't appear to have been picked up from us.
That being said, I see it is a special order item being fulfilled by a vendor and will be reaching out to the appropriate team to research this issue. As soon as I have more information for you, I will make sure to reach out to you right away! In the meantime, if you have any questions or other concerns, please feel welcome to contact me.
Best regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy is not a good business...

I recently bought an iPad Air 2 from Apple.com, 3 days ago. I went into best buy to get a screen cover. The installer mishandled the new device and scratched it. I was a bit taken back, as I just bought this device for $700+ and took it in to be protected but walked out with the screen protector installed incorrectly and a scratch to the device. I asked what they would or could do and they offered a free protective case. I thought: "what's the point now? Yeah it will protect further damage but what about the damage done just now by the store?" I then asked if I bought a new iPad from them... could I return the broken one, they said no we can't do that, you will have to contact Apple. I then left the store and contacted best buy corporate on the phone who told me the same "we teach our technicians to use care so this wouldn't happen." So I again asked so "what can I do about this? it's a brand new iPad and I am confused as to why it cannot be replaced."
He said no replacements, but maybe (and he said I can't make any promises.") I can talk to the store about potential reimbursement in the form of a $20 gift card. At that point I was quite surprised and annoyed but thanked him for his time and hung up.
Best buy told me in a nutshell "oh we damaged your $700 device... Sorry, you snooze you lose."
It amazes me on how a company like this treats their customers.
I know people always say this when they have a bad experience at a store... But, I will never shop at best buy again, this was beyond poor service and business practice. I used to shop at best buy exclusively for electronics and am an "elite rewards member" but now i'd rather go to Walmart for electronics.
Kal.

Hello Kal,
No matter how expensive, our customers should be able to trust us when their devices are in our care. It’s disappointing to hear that something went horribly wrong when you visited our Orem location, and it left you with an iPad in less than pristine condition. I’m truly sorry for any frustration this situation may have caused.
While I’m glad to hear an exchange was granted through Apple, I wanted to see if I may help. Using your email address attached to your forum profile, I pulled up your case with our phone representative, Kristan. In a combined effort with her, and our general manager, Caralee, I understand that this matter has been resolved. If this is not the case, please feel free to let me know. I’ll be glad to answer any further questions or concerns you may have.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy did not honor my preorder for Smash Bros Bundle.

I would like to place a simple complaint. A little more than a month ago, I placed an in-store preorder for the Super Smash Bros. for the Wii U Bundle, which included (1) Super Smash Bros. for the Wii U game, (1) GameCube Adapter for the Wii U, and (1) GameCube Controller.
I asked MULTIPLE times if the bundle will be available on release day, which was 11/21/2014. I asked store clerks AND customer service representatives and EVERYONE I asked said it will be available. I could have ordered from GameStop or Amazon but I decided to order from Best Buy because I trusted this store.
However, on 11/21, I went into the store and asked for my preorder. I paid the FULL $100+tax amount during the preorder. The customer representatives said they didn't have any and a manager came and told me that they will look for the inventory, and I should be able to get one. No problem, I thought, because I saw TWO bundles on the shelves right in front of me for online preorders.
I wait right there for FORTY FIVE (45) minutes. A complete waste of time and I was getting impatient but I was still as nice as I could be. They come back and tell me that they're sold out. WHAT? How can they be sold out if I see TWO bundles right in front of my eyes? I ask them if I can just have one of those two bundles. They said no, they're for online preorders. This is what I don't get. I literally paid the exact same amount. I waited in the store for 45 minutes just to be told that I am not allowed to take one of the bundles on the shelves. Why do online orders have a complete reservation? Why can't I, someone who ordered in-store AND paid the ENTIRE amount, get a reservation like that? I paid the same amount, went through the same process, and I even waited an extra 45 minutes, and they tell me I can't have it. If I ran a store, I would rather give the product to someone who is ALREADY agitated and someone who ALREADY waited 45 minutes. I would be MUCH less upset if there were no bundles at all in the store, and I was able to leave after 1 minute. It is MUCH less upsetting to see that bundles are sold out, rather than staring at TWO BUNDLES RIGHT IN FRONT OF MY EYES and NOT being able to have any.
Well, how do I proceed? They tell me they can refund my entire order, and give me a $10 discount on the game alone for my troubles. I thought, well, that's the same discount as the bundle itself, so it shouldn't be a problem. Right? That's what I thought too. I bought the game and walked out of the store, still annoyed but satisfied that I can just go back, play the game, and buy the adapter and controller later. In fact, why don't I just buy it right now? Best Buy ran out of GameCube Adapters before I even left the store. So I had to go somewhere else for it.
To my dismay, I could not find the adapter anywhere. Not online, not in GameStop, not in Best Buy, nowhere. And not having the adapter has SERIOUSLY crippled my enjoyment for this game because I was COUNTING on having an adapter. I PAID for an adapter. I WANT my adapter. But I don't have one. And they are sold out everywhere. Sources say that adapters will not be available for at least a few months. MONTHS. I have to wait MONTHS for something that I ALREADY PAID FOR and something that I WAS PROMISED TO GET on 11/21/2014, NOT 2015.
SO, I would like to just place this complaint here. If I preorder something, I COMPLETELY expect to get it the day of release. I do not care about a $10 discount. I can give that $10 back if you want. I care about having a gamecube adapter that does not cost $100 online. So, Best Buy, where is my gamecube adapter?

Hello aoiara,
Thank you for reaching out to Best Buy regarding you Super Smash Bros Bundle. As I was looking into your purchase I found that Brian assisted you with your concerns through a Facebook conversation. I am happy to hear we were able to address your concerns.
Please visit our forums again any time with questions or concerns.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy should be ashamed of their lack of customer service.

On Saturday, 7-26-14, I attempted to file a claim on a cell phone warranty. In store I was notified that the policy was inactive, yet a second phone that was attached to the account was all active. I researched the cause of this and found my credit card was cancelled due to my bank discovering possible fraud. My wife called customer service in May, and after dealing with rude representatives, she was able to get both phone insurance policies reinstated.
When I called customer service today, after being hung up on twice, I was told that the policies were reinstated, but my wife failed to update the credit card information. I thought the error was on our part. My wife was able to find another email from Best Buy, that proved she updated the information. Conveniently however, Best Buy supervisor Mark was unable to find this proof email, but could find the earlier email. I find this highly unlikely.
Mark did reluctantly reinstate the policy, and told me I would have to go back to store to follow through with the claim. I notified Mark that due to the incompetence of Best Buy, and their insistence that I was the one that failed to update my policy, I threw the paperweight of a phone away. He then told me that I was out of luck, but referred me back to the store.
I understand the concept of "passing the buck" back to the store because that allows him to get off the phone with me. He also told me that my bank was the problem, yet I find it odd that the second phone on the account was current on payments. He also could not explain why, if it was my bank's fault, that no email was sent. Best Buy was quick to send an email when my credit card was cancelled due to fraud protection, but not this time?
Best Buy customer service gives people the run around, fails to live up to their obligations, and loses certain emails that show the costumer is correct. Best Buy also refuses to make their mistakes right or to even admit mistake on their behalf. I was told by Mark that he is in charge of the Customer service call center, so I obviously will not receive a reasonable resolution to this problem.
Best Buy has the absolute worst costumer service that I have ever dealt with. I will never conduct business with Best Buy again and I'll encourage every person that I come in contact with to do the same.

Hello molonlabe-
I’ve been fortunate enough to not have to need service on my cell phones to this point (knock on wood), but if I ever do, I hope that my experience doesn’t match yours. It certainly sounds like it was frustrating.
Generally, if we are unable to collect payment on a monthly Geek Squad Protection plan three months in a row, we should be sending out an email to whichever address we have on file instructing you to contact us about this issue. I’m sorry that this did not happen.
Usually, the email letting your know that your credit card information has been updated in an automated system email and Mark would not have visibility to that, though he should have been able to see when your wife called in and had the plans reinstated. I will definitely be documenting this feedback for training opportunities.
If you no longer have the phone, we would be unable to assist you, however, if the plans have been reinstated, you may still end up being charged each month if you did not have Mark cancel the plan. If you did not cancel that plan, I would recommend contacting us at 1-888-237-8289 for assistance with cancelling this to avoid any future issues.
Thanks for connecting with us; I do hope that at some point in the future, you will allow us another opportunity to earn your business.
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy Website Not Working?

Hi there,
Over the past 4 days, the Best Buy website has forced me to update my password _each time_ I want to log into my account. I successfully updated my password again today and tried to purchase a few things. When I tried the Paypal link the page went blank. I closed the brower, deleted history and cookies and tried again. And now it wants me to change my password again. As an Elite customer, this really looks bad on your website.
I buy plenty of stuff off of other websites, so I don't think it's me. Can someone check to see if something is going on and fix the site? I'm getting frustrated.
Thanks!

Hello bkat,
I'm disappointed to read that you've run into trouble with placing orders on BestBuy.com. This certainly isn't the level of service to which we aspire and I regret any inconvenience to you as a result.
Your troubleshooting was very complete, and I'm sorry it didn't resolve the problem. Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your account. I have initiated a password reset that should resolve the issue for you. Please follow the instructions in the email you receive. For best results, I recommend using a new, previously unused password. Please let me know how it goes!
I'm grateful that you took the time to write to us with your concern.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

WHY YOU SHOULD NOT USE SKYPE (and where to file co...

Approximately two weeks ago, my account was blocked for no apparent reason.
I contacted customer support and they didn't know why it was blocked, but told me to go through the account verification process. I asked to speak to someone on the phone to discuss this but was ignored. Then, within 48 hours I suddenly received a NEW email telling me that my account was blocked PERMANENTLY (funnily enough THEY CHARGED ME $25 USD for SKYPE CREDIT before blcoking me!!!). I want to make sure ALL PEOPLE KNOW about the absurd practices of Skype. I am now out $25 USD and permanently locked out my account forever. WHere can we file complaints? Better BUsiness Bureau? I have contacted my rep numerous times on how to overturn this and he just ignores me saying nothign can be done. this is absurd!!
See below from Tyron H (A horrible customer service rep I might add)
Hello,
Good Day! Unfortunately, we cannot re-activate your account. We take the safety of Skype customers very seriously and need to apply certain restrictions to protect our customers' details. We apologize for the inconvenience and appreciate your understanding.
In accordance with paragraph 11.2 of the Skype Terms of Use we have terminated your right to use the Skype software, and have prevented any further access to your Skype account.
This is because you are in breach of paragraph 6.3 (c) of the Terms of Use which prohibits the use of the Skype software to send unsolicited communications. Any Skype Credit that was in your account is non-refundable.
Best Regards,
Tyron H.
Skype Customer Service

My_Money wrote:
A class action in the United States prohibits them from doing this now (in the US) and repayed dupped users.
Hello and welcome to the Skype Community.
To clarify:
The settlement reached in the USA applies to unused Skype Credit being made available to users following a 180 day period of inactivity and is honored by Skype worldwide [except in Japan].
You are referring to a different issue - that of automatically recurring Subscription payments to which you agreed upon signing up.
http://www.skype.com/en/legal/tou/ [item 9.4]
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

FAQ: Creating PDF Files from FrameMaker v.6 & earlier Documents -- Why you should not use "save as PDF"! -- Windows & MacOS Only!

An issue that has come up over and over again on several FrameMaker and Acrobat/PDF email lists as well on the corresponding Adobe User-to-User forums is that of creation of PDF files. FrameMaker 5.5.6 and 6 have what looks like a convenient feature that is supposed to allow you to create PDF files via simply saving the document as a PDF file. I have gone on record as advising end-users not to use this approach for reliable creation of PDF files from FrameMaker documents under Windows and MacOS with FrameMaker 6 and earlier. Why do I most vociferously offer this advice and why doesn't the problem get fixed? And how SHOULD you create PDF files from FrameMaker?
GOOD NEWS
I will start with the good news. The "next major version" of FrameMaker will indeed have "save as PDF" re-implemented in a manner that it will be as reliable as printing to the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS. I am personally working with the FrameMaker development organization to make sure this really happens and is fully and properly tested and debugged! Furthermore, this next major revision of FrameMaker, unlike FrameMaker 6, will come with a Distiller installer that will properly install the "Acrobat Distiller" printer instance under Windows and the "Create Adobe PDF" desktop printer on the Macintosh (of course assuring that the latest PostScript driver is also automatically and correctly installed).
DON'T USE "SAVE AS PDF"
But what's wrong with "save as PDF" as currently implemented?
The following are some of the SYMPTOMS reported over the last few years by FrameMaker users that were traced back to use of "save as PDF" under FrameMaker:
(1) No PDF file is produced at all, possibly with a log file showing not-readily apparent PostScript errors during distillation.
(2) The PDF file "loses" color in images. All or some images (raster, bitmap images, NOT vector artwork) appear in the PDF file in grayscale.
(3) The resultant PDF file is on the wrong paper size, i.e., the document's logical page size does not match the output page size as seen in Acrobat or Acrobat Reader.
(4) Some or all text in the resultant PDF file is blotchy looking or overly bold.
(5) Some or all text in the resultant PDF file cannot be searched or indexed.
(6) Some or all text in the resultant PDF file appears in Courier or in some other substitution font.
(7) Interword or intercharacter spacing is a bit irregular in the resultant PDF file.
(8) Content is missing in the margin areas of the page, i.e. you cannot do full-page bleeds.
(9) Some or all page content is missing (other than margin areas).
(10) Relatively inefficient PDF is generated.
If this list by itself isn't enough for you, please note that some of these symptoms are very subtle and may escape attention when the PDF is first viewed or printed. Oftimes, it is when one attempts to manipulate the PDF file in Acrobat or repurpose its content or even view or print on a system other than the one on which the PDF file was created, that some of these symptoms make themselves obnoxiously visible (or invisible in some cases I won't make any bad jokes here about graphic examples!).
It is important to understand that FrameMaker does NOT have its own native ability to create PDF. Any and all PDF created from FrameMaker documents is actually done by creating PostScript via the PostScript driver and having the Acrobat Distiller create PDF from that PostScript. The only exception to this is creation of PDF via the Acrobat PDFWriter driver, which is likewise not recommended (see below).
In order for "save as PDF" to work correctly, FrameMaker must do the equivalent of calling Printer Setup and selecting the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS followed by setting the driver's options correctly for paper size, page range, etc., followed by sending the proper commands to the driver to create PostScript.
Contrary to popular belief, PostScript as generated by the Windows and MacOS PostScript drivers is VERY device-dependent. The information in the PPD file associated with a printer driver instance provides critical parameters for generation of PostScript including:
Whether the printer supports color (Acrobat Distiller does)
What PostScript language level is supported (Acrobat Distiller 4.x and Acrobat Distiller 5.x are both PostScript language level 3)
Whether native TrueType support is available (Acrobat supports native TrueType as Type 42 fonts)
Available binary communications (Acrobat Distiller supports pure binary and ASCII, but NOT TCP, TBCP, or PJL)
Resident fonts (Acrobat Distiller doesn't really have resident fonts)
Available paper sizes and custom paper size availability (Acrobat Distiller supports a wide range of predefined sizes and continually variable "custom" sizes up to 200" by 200")
Margins / printable areas (for PDF and the Acrobat Distiller, there are no margins in which imaging is not permitted)
Device resolution (Acrobat Distiller can be set to any value from 72 to 4000 dpi; as a convenience, the Acrobat Distiller PPD provides a series of values for use by the driver. Since there is no inherent "resolution" of a PDF file, this parameter is used only for purposes of allowing PostScript programs that query for such a value to be satisfied and for the driver to be able to communicate this value to the operating system and/or application as required.)
Paper handling (totally irrelevant to Acrobat Distiller if input or output tray selection via "setpagedevice" is found in the PostScript stream, it is ignored by Acrobat Distiller)
Thus, if the wrong printer driver instance is selected (i.e., it isn't associated with the Acrobat Distiller PPD file) or that driver instance is improperly configured, improper PostScript will result and one or more of the symptoms described above can occur. As currently implemented, FrameMaker depending upon version will not necessarily choose the correct printer driver instance and/or correctly parameterize the print job via driver setup options. In fact, FrameMaker 5,5,6 might even try to generate PDF via calling a PCL driver, FAX driver, or even a non-PostScript inkjet printer!
DON'T USE PDFWRITER
The Acrobat PDFWriter is a relic of older versions of Acrobat. In fact, it is no longer installed by default in the "easy install" or the "typical install" of Acrobat 5. It hasn't really be updated since Acrobat 3 and only supports PDF 1.2. It is a GDI (Windows) / QuickDraw (MacOS) driver that directly generates PDF without any intermediary PostScript. Since it is not a PostScript printer driver, applications cannot pass through EPS graphics and/or PDFMark information (used for a wide variety of purposes by FrameMaker). For EPS graphics, most applications will send the low resolution TIFF (or PICT) EPS header in lieu of the PostScript text, if they send anything at all, to the driver. Forget about links, structure, or any other PDF "goodies." Expect that PDFWriter will fully "bite the dust" in the next major version of Acrobat.
SO HOW DO I GENERATE PDF FILES FROM FRAMEMAKER 6 & EARLIER?
The ONLY method that is really reliable for producing PDF files with FrameMaker 6 and earlier requires the generation of PostScript via a properly set printer driver instance associated with the Acrobat Distiller PPD and distillation of the resultant PostScript by Acrobat Distiller.
Case 1: FrameMaker and the Full Acrobat 4.05 or Acrobat 5.0x Products
PDF file from a "chapter" -- print directly to the Acrobat Distiller printer instance (Windows) or the Create Adobe PDF desktop printer (MacOS) already installed by Acrobat. If you check the "Acrobat data" option, then make sure to UNcheck the "print to file" option that gets set at the same time. As a result, the driver will automatically send the generated PostScript to the Distiller for you and delete the intermediate PostScript when done.
PDF file from a "book" -- print directly to the Acrobat Distiller printer instance with the "print to file" option checked (Windows) or the Virtual Printer desktop printer (MacOS) associated with the Distiller PPD (see details below under Case 2/MacOS). You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
In both the above sub-cases, the default driver options generally will be OK, but check on paper size and communication protocol (Use pure binary, not ASCII, for optimal performance AND no CTRL-D characters under Windows. Make sure to set Level 3 only and Binary under MacOS. Font inclusion "All" for Acrobat 4.05 and "None" for Acrobat 5 under MacOS.). With Acrobat 4.05, make sure you preset the Distiller to use the joboptions you want. With Acrobat 5, you can set this on a job-by-job basis via the driver printer setup interface (or print dialog on MacOS).
Case 2: FrameMaker 6 and the Bundled Acrobat 4.05 Distiller
Windows -- Create a new printer driver instance using the latest version of the Adobe Universal PostScript Driver Installer, downloadable from Adobe's web site AND the Acrobat Distiller PPD file (located in the XTRAS subdirectory of the Distiller directory). This driver instance should be set to print to the local port named "FILE:". Name this driver instance as "Acrobat Distiller". The default driver options generally will be OK, but check on paper size and communication protocol (use pure binary, not ASCII, for optimal performance AND no CTRL-D characters). Make sure you preset the Distiller to use the joboptions you want. Print directly to this Acrobat Distiller printer instance. Make sure that the "print to file" option is checked. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
MacOS -- Install the latest version of AdobePS 8.7.x, downloadable from Adobe's web site. In FrameMaker, go to Page Setup and select the "Virtual Printer" and go to the "Virtual Printer" window pane. Select the Acrobat Distiller PPD file (located in the XTRAS subfolder of the Distiller folder). Print directly to the "Virtual Printer" (Make sure to set Level 3 only, Binary, and font inclusion "All".). Make sure you preset the Distiller to use the joboptions you want. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
Case 3: Acrobat 3
Acrobat 3 is not officially supported for the latest OS versions and I personally would no longer recommend its use for generation of PDF files given that Acrobat 5.0.5 is the current version of Acrobat.
- Dov

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

I am running a MAC PRO 10.6.8 and it has firefox 3.6.1.3 and it shows no updatres available? My MAC Book PRo has updated to 6.0.2. can I manually update my MAC PRO to 6.0.2 or is there a reason the MAC PRO should NOT use 6.0.2?

see question above

I am in my late 60's so I can't imagine all the changes and questions to what to do but... new Macs do not boot from an OS the pre-dates it.
The Mac Pro is 7.5 yrs old , I have the August 2006 1,1 right here right now.
Sounds like we have the same system - Mac Pro 1,1 2.66 dual/dual-core (total of 4-cores) DDR2 FB-DIMMs et c.
These cannot run Mountain Lion 10.8.x
The PowerMac G5 came out in Sept/Oct 2003 and shipping with10.3.0/
I would do a clean install. Than install all apps from scratch.
Upgrade CS5 first ahead of time if you want Migration or Setup Assistant.
Clone your system:
How to Clone a Volume
Using Cloning as a Backup Strategy
See also Erasing a Drive, How and Why to Partition a Drive, RAID.
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
Using Cloning as a Backup Strategy
http://macperformanceguide.com/Mac-HowToClone.html
Sorry you felt the need to start a new thread.
No need to single out and title a thread with anyone's name.

It's 6-2 ordered iphone 5-24, I WORK during day, & Best Buy won't allow me to pick up at UPS?

This is CRAZY. I ordered a phone on May 24, to give as a gift on June 4; today is June 2.
The phone was shipped and the First Delivery Attempt was made last Thursday...I saw the form and figured like the OTHER carrier I could sign and leave the form and my phone would be left for me on Friday - WRONG.
On Friday, I received attempt #2 of the delivery - with a note that after the 3rd attempt the phone would go back to Best Buy.
So, on Friday night, I called UPS to setup a pick-up - this way I'd pick it up after work on Friday....NO GO because BEST BUY does NOT allow the option of allowing its shipping customers to PICK UP THE PACKAGE AT THE UPS OFFICE.
Supposedly if I signed up for the UPS My Choice Program, I could use the "will call" option and pick up the phone..so i created a UPS My Choice account....only to see that i do NOT have the Ship to another address option OR the Pick up at UPS option. I can only wait until the package is rejected by me a 3rd time - because I work during the day - and then it will be sent BACK to BEST BUY. That helps a lot in having a phone here to give as a gift on June 4 - the day after tomorrow.
UPS told me tonight that only Best Buy has the ability to lift the "no pick-up at UPS" stipulation, so I should call them. After being told I'd be helped twice (and only being transferred into the waiting cue - for a total of 30 minutes), I finally got a girl who told me I just needed to go to the web site and sign up for UPS Mychoice (but THIS time, sign up for MyChoice on the BEST BUY website). Then, I'd just click on will call and schedule the package to be picked up by me "anytime" i choose. Sounds great, huh? If only that option really existed, what a wonderful world it would be.
BEST BUY, why don't you tell your customers they MUST BE HOME or have a neighbor who is home during the day or their package will ultimately be UNTOUCHABLE until it is shipped back to Best Buy, only to be of absolutely no use to the purchaser. Doesn't MOST of the world work and expect they can either sign a Signature Form and delay the delivery one day if they choose this approach OR pick it up at UPS AFTER WORK?
I asked tonight if the Best Buy rep could just tell UPS to send the pacakge back to the Best Buy and then transfer my order to a Store Pick-up so I could stop by the Best Buy Store tomorrow and get the iphone. She said she'd gladly do a store order but I'd have to pay for the store pick-up and then my money would be refunded after they recieve my package back.
And the very best part of all of this? Verizon has had my info and been charging me since May 24 - when I ordered this. So Best Buy gods..if you're reading this...I need an iPhone 5S - preferably the one I paid for on May 24 - and i need it by WEDNESDAY, June 4....and I"m willing to DRIVE my car to pick it up....just tell me where to go and I will....
Tonight, UPS told me to call

Dear mkunz,
I can understand your frustration. I have elected for the option to pick up an item from a UPS location when missed upon delivery before; it is definitely a convenient option when working around a work schedule. I apologize that this option wasn’t available to you for your phone purchase.
We do understand that people have to work and this is why we allow three opportunities for you to receive the product. I see that AWBrown has submitted an idea to ideaX page asking us to look into reevaluating this process. Using your email address you have supplied here on the forums, I was able to look up your order. Based on the tracking information, it appears that you successfully received the phone on 06/03/2014.
If this is not the case, please let me know!
Thanks for reaching out,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy not fixing their glitches and errors

I have been trying to deal with customer service regarding my name being fraudulantly changed on My Best Buy. I used my reward card to purchase an Ipad that I had delivered to my place of employment so that it would not sit unattended at my doorstep all day. Ever since that day, My Best Buy has shown my name as the name of the place that I work. I have had reward certs issued in this other name and duplicate cards issues in this erroneous name.
I have spoken to customer service multiple times and have been given the run around and promises to be contacted within a certain time frame with no contact and no results. I however, did receive and email that Best Buy must protect the privacy of the name that is associated with MY account even though this has been MY account for over FIVE years and this other name was not added/glitched on until the end of March 2014. I have submitted receipts showing purchases both in store and through bestbuy.com that show me using my own name to purchase items and also have email correspondence from Best Buy addressed to the original name on the account.
I had even been advised by a customer service rep to open another Best Buy account which would cause me to lose my Elite Plus status. It feels that I am now being penalized for Best Buy's errors and incompetence.

Good morning ceppes, and welcome to the Best Buy forum,
If the name associated with your My Best Buy™ account somehow randomly changed following a recent purchase, then I can certainly understand why it is you might feel frustrated. You should not have to create a brand new account, so let me see if there is anything I can possibly do to help. To further discuss your My Best Buy™ account and ensure it is up-to-date, I am going to send you a private message. You can check your private messages by clicking on the yellow envelope icon located at the top of the page.
Thank you for taking the time to reach out to us.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy should not use UPS as a shipper

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