Blackberry 9810 keeps resetting itself several times a day
The screen seemingly randomly turns off and take a couple of minutes to reset itself. Usually it happens after dialing or opening the slider. I have tried all of the resets including Safe Mode and the only thing that I can see to try is to Clean Install the Blackberry OS. I have started and Blackberry does not have a Fido for this model as Fido does not provide one. It was originally a Telus phone. How do I do a clean install and will I have any problems with Fido with a Telus OS on my Blackberry. The unit is unlocked and has successfully worked for about 6 months.Thanks, Allan
Hi and Welcome to the Community!
Lousel3300 wrote:
will I have any problems with Fido with a Telus OS on my Blackberry.
There is no requirement to use any specific carriers OS package. The only requirement is to use an OS package that is for your specific model BB, but if the OS comes from a carrier other than that for which your BB was originally manufactured, there is a necessary "trick".
Lousel3300 wrote:
How do I do a clean install
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Interval Since Last Panic Report: 3656 sec
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Anonymous UUID: 9D32F8E4-CAE4-3167-00D7-5B73CB1BC386
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panic(cpu 2 caller 0xffffff7f913957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808d95d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff808d92ae60 : 0xffffff8010c1d626
0xffffff808d92aed0 : 0xffffff7f913957f2
0xffffff808d92af90 : 0xffffff7f914923b9
0xffffff808d92aff0 : 0xffffff7f9149242e
0xffffff808d92b060 : 0xffffff7f917b8c82
0xffffff808d92b190 : 0xffffff7f914b8fe8
0xffffff808d92b1d0 : 0xffffff7f9139d567
0xffffff808d92b280 : 0xffffff7f9139b05a
0xffffff808d92b480 : 0xffffff7f9139c983
0xffffff808d92b550 : 0xffffff7f9248a480
0xffffff808d92b690 : 0xffffff7f92489f6c
0xffffff808d92b6a0 : 0xffffff7f9244d868
0xffffff808d92b6b0 : 0xffffff7f9244d8dd
0xffffff808d92b6c0 : 0xffffff7f9242e95c
0xffffff808d92b700 : 0xffffff7f9243108c
0xffffff808d92b730 : 0xffffff7f9248414d
0xffffff808d92b7b0 : 0xffffff7f9246b308
0xffffff808d92b810 : 0xffffff7f9246bbe9
0xffffff808d92b860 : 0xffffff7f9246c13c
0xffffff808d92b8d0 : 0xffffff7f9246c8d1
0xffffff808d92b910 : 0xffffff7f9243834f
0xffffff808d92ba90 : 0xffffff7f92468e39
0xffffff808d92bb50 : 0xffffff7f92436de8
0xffffff808d92bba0 : 0xffffff80110650c9
0xffffff808d92bbc0 : 0xffffff8011066670
0xffffff808d92bc20 : 0xffffff801106408f
0xffffff808d92bd70 : 0xffffff8010c984a1
0xffffff808d92be80 : 0xffffff8010c20aed
0xffffff808d92beb0 : 0xffffff8010c10448
0xffffff808d92bf00 : 0xffffff8010c1961b
0xffffff808d92bf70 : 0xffffff8010ca5dd6
0xffffff808d92bfb0 : 0xffffff8010ccdd43
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com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f91338 000->0xffffff7f91645fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f91324000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f912e1000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f9 1653000->0xffffff7f91974fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f913 38000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f92425000 ->0xffffff7f924f1fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f913 38000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f91324000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f912e1000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000010a00000
Kernel text base: 0xffffff8010c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 683809024960
last loaded kext at 37762890429: com.intego.iokit.BehavioralKext 1 (addr 0xffffff7f93678000, size 20480)
last unloaded kext at 247038774776: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f91c3e000, size 65536)
loaded kexts:
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.17
com.intego.kext.VirusBarrierKPI 10.6.17
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nv50hal 8.1.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
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Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3You have the MacBookPro6,2, the Edsel of Macs. You might be able to resolve the problem by reinstalling OS X. Try that first, if you haven't done so already. Otherwise, you may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement is also defective, so be prepared for that possibility. -
ITunes 11.x resetting itself every time its closed and relaunched
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IMac Retina has started shutting down several times a day, generating a "Panic Report".
Although I have had a new iMac Retina since October, it is only within the past few weeks that I have started trying to use it for most purposes. Initially, it seemed to be working OK. But during the past week, it has started to do peculiar things, such as:
1. Now, several times a day, it shuts down unexpectedly. When I boot it back up, it displays a message saying that it was shut down because of a problem. Then, when I click on the window for a report of the problem, it generates a long “Panic Report”.
2. When it boots back up, it automatically opens several windows that I did not have open when it shut down — Safari, Firefox, Excel, Word, etc.
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I just ran EtreCheck, and this is the report:
Problem description:
New iMac with Yosemite has started to shut down itself several times a day, generating a Panic Report.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 10:02:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
iMac - model: iMac15,1
1 4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
Cintiq 22HD 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:35:40
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.10 GB (226.65 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
U32 Shadow 1 TB
EFI (disk5s1) <not mounted> : 210 MB
PP C10 & BC (disk5s2) /Volumes/PP C10 & BC : 999.86 GB (765.41 GB free)
VIA Labs, Inc. USB 3.0 SATA Bridge 1 TB
EFI (disk6s1) <not mounted> : 210 MB
FILES & PIX (disk6s2) /Volumes/FILES & PIX : 999.86 GB (388.27 GB free)
Seagate Backup+ Desk M 4 TB
EFI (disk3s1) <not mounted> : 315 MB
4TB Backup 1 (disk3s2) /Volumes/4TB Backup 1 : 4.00 TB (906.69 GB free)
VIA Labs, Inc. USB3.0 Hub
Seagate BUP Fast HDD 4 TB
disk4s1 (disk4s1) <not mounted> : 262 KB
4TB Backup 2 (disk4s3) /Volumes/4TB Backup 2 : 4.00 TB (1.93 TB free)
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
VIA Labs, Inc. USB2.0 Hub
PNY Technologies USB 3.0 FD 255.64 GB
256K USB (disk2s1) /Volumes/256K USB : 255.64 GB (42.65 GB free)
WACOM Cintiq 22HD HUB
Tablet Cintiq 22HD Tablet
VIA Labs, Inc. USB2.0 Hub
USB2.0 External Mass Storage Device
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
CPS CP 1500C
Brother QL-550
VIA Labs, Inc. USB2.0 Hub
ATEN UC-10KM V1.3.121
Initio SDRW-08D1S-U
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.5a45) [Click for support]
[loaded] com.kaspersky.nke (2.0.0a12) [Click for support]
[not loaded] com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
[loaded] com.acronis.acep.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
[running] com.kaspersky.kav.gui.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.acronis.1_1.plist [Click for support]
[unknown] com.acronis.1_2.plist [Click for support]
[loaded] com.acronis.startup.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.prosoftnet.idrivedaemon.plist [Click for support]
[running] com.prosoftnet.idsyncdaemon.plist [Click for support]
[running] com.prosoftnet.idwebdaemon.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[running] com.acronis.monitor.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
RoboFormIcon Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
Google Chrome Application (/Applications/Google Chrome.app)
Firefox Application (/Applications/Firefox.app)
IDriveMonitor Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
RoboForm
Virtual Keyboard
URL Advisor
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
FILES & PIX: Disk size: 999.86 GB Disk used: 611.59 GB
Macintosh HD: Disk size: 499.10 GB Disk used: 272.45 GB
PP C10 & BC: Disk size: 999.86 GB Disk used: 234.45 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 4.00 TB
Total number of backups: 51
Oldest backup: 2015-02-15 13:35:27 +0000
Last backup: 2015-03-11 14:53:20 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
4TB Backup 2 [Local]
Total size: 4.00 TB
Total number of backups: 1
Oldest backup: 2015-03-10 14:15:06 +0000
Last backup: 2015-03-10 14:15:06 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
Top Processes by CPU: ℹ️
70% kav
4% WindowServer
1% IDriveDaemon
1% launchservicesd
1% loginwindow
Top Processes by Memory: ℹ️
481 MB WindowServer
412 MB Finder
378 MB mds_stores
378 MB Mail
344 MB kav
Virtual Memory Information: ℹ️
22.99 GB Free RAM
6.11 GB Active RAM
3.21 GB Inactive RAM
2.04 GB Wired RAM
12.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 09:31:01 AM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-15-093101_[redacted].hang
Mar 15, 2015, 09:25:07 AM Self test - passed
Mar 15, 2015, 09:06:42 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-090642_[redacted].panic [Click for details]
Mar 15, 2015, 08:37:25 AM /Library/Logs/DiagnosticReports/kav_2015-03-15-083725_[redacted].cpu_resource.d iag [Click for details]
Mar 15, 2015, 07:42:36 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-074236_[redacted].panic [Click for details]
Mar 15, 2015, 07:21:34 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-072134_[redacted].panic [Click for details]
Mar 15, 2015, 07:00:02 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-070002_[redacted]. crash
Mar 15, 2015, 06:59:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-065957_[redacted].panic [Click for details]
Mar 15, 2015, 06:38:44 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-063844_[redacted].panic [Click for details]
Mar 15, 2015, 06:17:17 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-061717_[redacted].panic [Click for details]
Mar 15, 2015, 05:55:55 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-055555_[redacted]. crash
Mar 15, 2015, 05:55:50 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-055550_[redacted].panic [Click for details]
Mar 15, 2015, 05:34:18 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-053418_[redacted].panic [Click for details]
Mar 15, 2015, 05:12:32 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-051232_[redacted].panic [Click for details]
Mar 15, 2015, 04:51:00 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-045100_[redacted].panic [Click for details]
Mar 15, 2015, 04:29:31 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-042931_[redacted].panic [Click for details]
Mar 15, 2015, 04:07:51 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-040751_[redacted].panic [Click for details]
Mar 15, 2015, 03:46:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-034628_[redacted].panic [Click for details]
Mar 15, 2015, 03:25:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-032511_[redacted].panic [Click for details]
Mar 15, 2015, 03:03:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-030355_[redacted].panic [Click for details]
Mar 15, 2015, 02:42:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-024241_[redacted].panic [Click for details]
Mar 15, 2015, 02:21:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-022126_[redacted].panic [Click for details]
Mar 15, 2015, 02:00:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-020011_[redacted].panic [Click for details]
Mar 15, 2015, 01:38:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-013857_[redacted].panic [Click for details]
Mar 15, 2015, 01:17:19 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-011719_[redacted].panic [Click for details]
Mar 15, 2015, 12:55:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-005557_[redacted].panic [Click for details]
Mar 15, 2015, 12:34:38 AM /Library/Logs/DiagnosticReports/configd_2015-03-15-003438_[redacted].crash
Mar 14, 2015, 06:13:08 PM /Library/Logs/DiagnosticReports/kav_2015-03-14-181308_[redacted].cpu_resource.d iag [Click for details]
Mar 14, 2015, 07:00:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sips_2015-03-14-070052_[redact ed].crash
Mar 14, 2015, 07:00:41 AM /Library/Logs/DiagnosticReports/IDriveDaemon_2015-03-14-070041_[redacted].crash
Mar 14, 2015, 07:00:39 AM /Library/Logs/DiagnosticReports/idrive_ver_001_2015-03-14-070039_[redacted].cra sh
Mar 13, 2015, 12:31:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-13- 123130_[redacted].crash
Mar 13, 2015, 11:44:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-13-114421_[redact ed].crashHere is the most recent Panic Report (the third one this morning).
Any additional help anyone can provide will be greatly appreciated.
Anonymous UUID: 60368288-2D9F-A921-3EFF-FAD932842BF8
Sun Mar 15 13:22:20 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800d41e80a): Kernel trap at 0xffffff800d5462cb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x0000000008c6e03b, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff80598820f0, RCX: 0xffffff804d1bee90, RDX: 0x0000000000000080
RSP: 0xffffff83b60e37a0, RBP: 0xffffff83b60e37d0, RSI: 0xffffff83b60e381c, RDI: 0xffffff80598820f0
R8: 0x000000000098904a, R9: 0xffffff800da95730, R10: 0x0000019f00da4bdb, R11: 0x0000019f0041bb91
R12: 0x0000000000000001, R13: 0xffffff8059882160, R14: 0xffffff83b60e381c, R15: 0xffffff800db10688
RFL: 0x0000000000010206, RIP: 0xffffff800d5462cb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b60e3450 : 0xffffff800d33a811
0xffffff83b60e34d0 : 0xffffff800d41e80a
0xffffff83b60e3690 : 0xffffff800d43a443
0xffffff83b60e36b0 : 0xffffff800d5462cb
0xffffff83b60e37d0 : 0xffffff7f8dc262bb
0xffffff83b60e3c60 : 0xffffff7f8dc1f0d4
0xffffff83b60e3c90 : 0xffffff7f8dc20b46
0xffffff83b60e3cc0 : 0xffffff800d7a2c66
0xffffff83b60e3d20 : 0xffffff800d55f961
0xffffff83b60e3d60 : 0xffffff800d55fb2e
0xffffff83b60e3f50 : 0xffffff800d84d924
0xffffff83b60e3fb0 : 0xffffff800d43a938
Kernel Extensions in backtrace:
com.kaspersky.kext.klif(3.0.5a45)[D0C16D87-B541-24CD-90A5-9E262A592215]@0xfffff f7f8dc1d000->0xffffff7f8dc30fff
dependency: com.apple.iokit.IOStorageFamily(2.0)[8C420771-7171-3369-891C-6E24F60E569E]@0xff ffff7f8da47000
BSD process name corresponding to current thread: IDriveDaemon
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
__HIB text base: 0xffffff800d100000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 1782415776511
last loaded kext at 359287089502: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f905e5000, size 69632)
last unloaded kext at 91985318825: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8f7fc000, size 8192)
loaded kexts:
com.kaspersky.kext.mark.1.0.5 1.0.5
com.kaspersky.kext.kimul.44 44
com.kaspersky.nke 2.0.0a12
com.kaspersky.kext.klif 3.0.5a45
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.AMDRadeonX4000 1.2.8
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.kext.AMD7000Controller 1.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOSurface 97
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Shadow
USB Device: Backup+ Desk M
USB Device: USB3.0 Hub
USB Device: BUP Fast HDD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: CP 1500C
USB Device: QL-550
USB Device: USB2.0 Hub
USB Device: UC-10KM V1.3.121
USB Device: SDRW-08D1S-U
USB Device: Cintiq 22HD HUB
USB Device: Cintiq 22HD Tablet
USB Device: USB2.0 Hub
USB Device: USB 3.0 FD
USB Device: USB2.0 Hub
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1 -
Torch 9810 keeps restarting itself all the time
My bbtorch 9810 keeps turning itself off and was just wondering if any one could help its had the latest sofware update as it was doing it before I had the update
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Torch/torch-9810/m-p/2642207#nobanner
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I keep getting my Yahoo mail password rejected. I think it is the server IMAP. I have gone into mail prefference reset it several times. I still get the pop up on Mac pro and I mac computers.
Sounds more like your Yahoo mail account has been hacked. The hacker probably changed your password. Report it to Yahoo.
Allan -
My iphone 6 keeps restarting itself in no particular patern, several times a day.
My iphone 6 keeps restarting itself in no particular patern, several times a day.
IOS 8.1.2If your iOS device restarts, displays the Apple logo, or
powers off while you're using it -
Our ibookG4 keeps "reseting" itself (if that's even a good description). Basically, whatever program we are on gets sent to the back as the Finder takes over. As I type this, it has happened several times that inexplicably it goes from Firefox to the Finder and I need to keep "clicking" back and forth. Don't hear any spinning so not sure what it is. Help!
Hi jaliscoman.
The most common reason for this is to do with Stuffit and the latest security update.
Try this:
Check in System Preferences at the bottom. If you have Stuffit AVR there select it and then the Stuffit AVR tab on the left. Select 'Stop'.
Good luck,
Adrian -
My ipod keeps resetting itself when i plug it in to the computer, now what?
Basically, I plugged my ipod into my laptop as usual and itunes sprang up with an error message that i can't quite remember. I just remember that it mentioned a file corruption and that i should either restore the ipod settings or i should disconnect and reconnect it. I reconnected it and got the same result, then tried again. This time iTunes didn't recognise it all and within a minute of being connected my ipod reset itself. The laptop registers it, but my ipod just keeps resetting itself and i don't know what to do. I've tried resetting it and restoring default settings, so what more can i do or is a repair the only option?
Follow the steps mentioned in this article to disable the camera notification: http://support.apple.com/kb/TS1501 , then try again to connect to iTunes.
-
Illustrator 2014: Scratch disk preference keeps resetting itself
Hello Illustrator community.
I have recently noticed that in my Illustrator CC 2014 18.0.0, the scratch disk preference setting keeps resetting itself. I'm using a MacBook pro with a single SSD, but I have an external Lacie Thunderbolt SSD that I got to use as the scratch disk for Illustrator and Photoshop. The problem is that if I set the scratch preference to use the external as the primary and my startup as the secondary, everything is fine and it let's me know that the change will take effect once it's reopened. Upon reopening Illustrator I double check and it's saved, and everything works fine. But if I happen to open Illustrator without my external attached, when I check the scratch preference, it will revert to using the startup as the main scratch location, which I understand. But the next time illustrator is opened with my external connected, the scratch setting is still defaulted to using the startup disk. At that point I would need to change the preference, close illustrator and then reopen to make sure Illustrator is using the external as scratch.
So for some reason it's not saving my preference for the scratch disk, while all other preferences seem to be saved fine. In Photoshop CC 2014, I can set the scratch preference, which works fine, close Photoshop and reopen without the external attached and then close and reopen with the external reattached, and it will remember my preference for having the external as the primary scratch.
Is this just the way Illustrator is meant to work, or is this possibly a bug? Anyone have experience with this?
I used Illustrator CC 17.x.x before this but didn't notice if it operated the same way, since at that time I didn't have a dedicated scratch disk to use.
Thank you very much, I look forward to your help and replies!The last thing Adobe AI does upon a quit is to write the existing state of the preferences file to disk. If it is using the local HD as scratch, then that is what is recorded in the preferences.
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IPod Touch 4th keeps reseting all the time!!
Hey everybody! I really hope that you guys can help me..
I was trying to exclude an app and then I decided to reset my ipod touch 4th. Now, it keeps reseting all the time by itself! The ipod don't turn off or even less turn on.. What can I do??- Connect the iPod to your computer. If iTunes sees the iPod then restore the iPOd.
- Next see if recovery mode will allow iTunes to see the iPod so your can restore it. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Then try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Then, let the battery fully drain and then charge and try again.
- Last, make an appointment at the Genius Bar of an Apple store. -
My 7520 computer turns itself off and on several times a day.
My 7520 computer turns itself off and on several times a day. It makes the "chime sound similar to when you power it off and on, in addition to the sound it makes when it checks/resets the printer heads. So far I have reloaded the software and changed the location of the plug to a power strip and then back to a separate outlet. No luck. Any other ideas?
Hi Steveb3,
Welcome to the HP Support Forums! I understand your HP Photosmart 7520 turns itself off repeatedly throughout the day. I would like you to try a solution posted by fellow Community Member pcwizard to disable the UPnP in your printers Embedded Web Server (EWS). Please follow the steps listed below:
Disable UPnP in printers EWS:
Follow the steps below to access the EWS of the printer.
1. Typing the printers assigned IP address into the address bar of Internet Explorer.
2. Network Tab
3. Networking option on the left
4. UPnP option on the left
5. Select the 'Disable UPnP' radio button
6. Click 'Apply'
Please let me know if the issue still persists. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
Memory card keeps popping out and i have to push it back in several times a day.
My media/memory card continually pops out and I get a message saying no media card. I pus it back in and then later it comes out again.
Anyone else have this problem or know why I am getting it? It is very annoying and happens several times a day.
Thanks.if it keeps popping out, I would return it to place of purchase and get a replacement.
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