Blackberry attachments will not print.

Can anyone help me my Blackberry Word, Excel, Adobe Can anyone help me????

Can you describe your issues further? Does the email body print for you? But not the attachments?
I successfully print emails and Microsoft Office attachments via HP ePrint from my Blackberry w/ an AT&T BIS account using my personal Yahoo Mail account and my office's Microsoft Exchange account.
Jim
Speaking for myself, not my employer Hewlett Packard

Similar Messages

HP Officejet Pro 8600 Plus will not print the attached file in the e-mail

Dear support team,
I have installed the software and setup HP eprint according the manual respectively the advices in HP-Connected however if I send an e-mail to [edited by Moderator] the printer 8600 PRO PLUS will not print the attached file in this case a PDF. But the text inside the e-mail will printed.
Any recommends?
Thank you in Advance.
Best regards
Conny

Hi Conny,
Welcome to the HP Support forums. I understand that the attachment to an email sent to your Officejet Pro 8600 Plus printer’s ePrint email address did not print.
After the PDF didn’t print, did you log into your HP Connected account? I’m curious as to what HP Connected indicated about the print job. I have included the ePrint Job Did Not Print document. It has several causes and solutions as to why the PDF didn’t print.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Outlook 2007 will not print .html attachment

I have a user complaining that .html files will not print to any network printer when he right clicks and selects print on the file in the top of the message.
Repaired MS office 2007
Uninstall and install office 2007
Renamed the Outlprnt file to Outlprnt old from C:\Users\%Username%\AppData\Roaming\Microsoft\Outlook\
Created new outlook profile
Tried Safe Mode
Any ideas? It will work with PDF's and other documents. Just not HTML

Hi,
Will it print properly if you open the .html attachment in Internet Explorer?
Please have a look at a similar issue here and check if the solution works in your situation:
http://social.technet.microsoft.com/Forums/office/en-US/972e01a4-a00a-4dd6-b0e6-46e47463e146/outlook-2013-quick-print-not-working-for-html-attachments?forum=outlook
Quote:
To resolved this issue i tried below trouble shooting:
1) Repair MS office 2013
2)Uninstall and install office 2013
3)Rename the Outlprnt file to Outlprnt old from C:\Users\%Username%\AppData\Roaming\Microsoft\Outlook\
4) 2 times Re install printer drivers
5) Creat new outlook profile
if you Unable to print from Outlook 2013 without receiving the "Printer not ready" message (32/64 Win 7 Pro).
This changed worked for us, by selecting the Advanced properties on the printer and changing the default setting "Start printing immediately" to "Start printing after last page spooled".
I hope it works for you, good luck in your quest!
Tzuri Ben Ezra | My Certifications A Plus, MCP, MCSA, MCITP | FaceBook:
Tzuri FaceBook
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Hi there can anyone help as i am unable to contact Apple for support with my printer which will not print after recent software update? this is the email i tried to send to apple with no success, can anyone help please.......Dear Apple, I'm pulling my hai

Hi there,
Can anyone out there help, after a recent Apple software update my Epson Stylus Photo RX640 will no longer print, every other aspect of the printer works fine including the scanner but it just will not print, I sent an email to apple but all i got was an automated reply directing me to their support page, the email i sent is below this explains in full what the problem is & what i have done to try & fix this problem.
Dear Apple,
I'm pulling my hair out after a recent software update from apple, since this update my Epson Stylus Photo RX640 will not print, every other function of the printer including the scanner works fine,
Please see attached file of the error message coming up in the print queue.
I have spent days trying to fix this, i have been onto Epsons website & followed their resolution for this error message to no avail, after contacting them again with the results i got an email back saying : In response to your email, the RX640 will use an inbox or gutenprint driver on Mac OS X 10.6.8, it is not compatible with an Epson driver.
I have also tried re-installing drivers from original Discs for the printer but it still will not print, obviously this error has been caused by Apple's latest software update, when are Apple going to fix this problem? i need my printer working ASAP.
Regards
Brian
PS i obviously can't attach the error message so here it is: Error:/Library/Printer/Epson/inkjetprinter 2/filter/rastertoescpll.app/contents/mac os/rastertoescpll/failed
Thank You all in advance
Regards
Brian

It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398

Elements 8 Editior will not print !!

I am extremely annoyed at Adobe as Elements Editor (8.0) will not print!! I have seen a number of complaints about this and I have tried multiple things to fix the problem. I own many different Adobe products (Design Suite 5, Reader, Acrobat, Elements) as well as many other programs (Office 03, 07, and 10, Corel Suite of products, many photo related programs, etc.) and they all work fine on all te printers attached to my computer. Even Elements organizer works perfectly.
With the Elements Editor I get an error box that starts with “Before you can perform printer-related tasks such as page setup or printing a document you need to install a printer”.
Another post to this forum suggested using the Microsoft XPS document writer print driver. I tried that and it did get me a bit farther in that I finally was able to get the print dialog box up; however, whenever I selected another printer I got an error message telling me there was a fatal program error and I had to eventually quit and re-start elements.
I have looked for Elements updates – and none are available. Someone suggesting re-loading the program and I really do not want to do that as the program works perfectly (as dies the organizer) except for printing. I have recently updated the print driver so that cannot be the problem and as I said – you can print directly from the organizer.
To make matters worse I got so frustrated looking for a web address or e-mail for sending my complaint to Adobe that I gave up – none could be found.
Can anyone let me in on the secret as to how to print, or get the editor to recognize the printer, from Elements Editor?
Thanks – Mike

Mike,
You state: " I have recently updated the print driver so that cannot be the problem and as I said – you can print directly from the organizer."
I have been led to believe that the print engines for Editor and Organizer are not the same, even though they are marketed within the same program. It may be that the driver for the printer antedates the production of PSEv.8.
Have you tried using another printer (of recent vintage) for printing from Editor?

Will not Print to network printer

I have a A665-S6086 laptop on a small work network. Yesterday, magically, it stopped printing to both network printers. It recognizes the printers, says they are online, but will not print. No error messages given. Tried printing from Word, .pdf, and internet.
Laptop uses Windows 7. Computer that the printers are attached to has Windows 7 and it prints fine.
I have tried reinstalling drivers, deleting and reinstalling printers, etc. If I connect a printer directly to laptop it prints.
Any suggestions?

Hi All printers are different. I suggest you contact the printer manufacture. Do you have the installation disc that came with the printer?? Try installing the printer on all computers that do not work?? Also unplug the printer for 20 seconds. Some times I have to unplug my HP to get it to work wireless. It's kind a like rebooting your PC
Dokie!!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

Will not print files from mobile phone says it **may have** a virus- and deletes the file

My HP photosmart premium with wireless ePrint, will not print files from mobile phone says it **may have** a virus- and deletes the file?!? My Fiance has the same phone, and I used it. It completed the file??? If I text message and E-mail address, my cell phone will come up as and E-mail address... has anyone else had this issue? Is it because I texted the the file? It didn't seem to be and issue on any of the other mobile phones used.... I am out of answers.... I tried to E-mail as well...
Thanks in advance

I have nearly the same problem, the printer discards my print job even when i have entered my email address as authorised senders.
Details from my other post:
I sent 2 emails to the printer:
- one is a 3 lines of text and numbers in a GIF file sent as an attachment
- another is a jpg circuit diagram paste in a word doc sent as an attachment
both are classified as spam and refused to print. i have no email coming back saying it failed (even i have checked "Email Job Status" in ePrint Settings.
So what will this HP printer print?
How can I switch this useless spam filter off?
I have get this filter off! I need this email printing to work reliably, that is a major reason I bought this printer
Any suggestions are welcomed...
HP's slogan on the box:
"Now you can print from virtually anywhere" (but get discarded every single time!)

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint.

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint. I just get an error message when I go to the HP Eprint centre. It does print the cover e-mail but nothing else. The attachment is not secure as far as I can see. I have tried sending an attachment from my Mac and that worked fine.
This question was solved.
View Solution.

Hello krnkln3.
Are you trying to send the PDF as an attachment in an e-mail sent to the ePrint e-mail address of the printer or are you trying to print using the ePrint app?
Try sending the same PDF document to the printer's ePrint e-mail address and let us know if that works. If this works but using the ePrint app is not working, maybe the ePrint app is not working fine with this PDF document (it could be due to it's size or something else). Remember that you can always use the e-mail ePrint address of the printer to send PDF documents as the processing is happening at the HP servers and not in your iPad as when you try to send it using the ePrint app.
Cheers!
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

Recently updated to mountain lion ,2nd printer I was using will not print

I recently downloaded Mountain Lion. A 2nd printer I was using (sharing) will not print now. Any suggestions, appearently there are a lot of things that we have to redo after this? Was not aware of this before . We had to reset our mail, etc. Any one else with these kinds of problems?
Thank you for any help
Sandie P

karengjbs,
Some Arris routers do not support Multicast, or Bonjour, the service that AirPrint uses. Verify both devices are still attached to your wireless network and Bluetooth is off on your iPhone. You may also want to power your printer and router off, then power the router on fully, then the printer.
If you need any assistance with the above steps or verify that the router does or does not support the necessary service, please advise.
*I work for HP*

Times New Roman font will not print on HP Officejet Pro 8610

My new HP Officejet Pro 8610 will not print documents, spreadsheets, or printer test pages containing Times New Roman font (of any size). It does not put a job in the print queue. In Excel, I receive the "Generic_2_Q294552" error message. My setup: An HP Pavilion Elite computer NY809AV-ABA e9119t; running Windows 7 Enterprise SP1; HP Laserjet 5L, HP PCS 1310, and HP D4360 all print the font just fine. My new printer: HP Officejet Pro 8610, firmware revision FDP1CN1502AR, connected via USB cable. [Also connected via ethernet cable to cable modem.] What I have done so far to troubleshoot the last 3 days: Reinstalled the printer (3 times), the most recent today with an installer issued today; rebooted the printer; rebooted the computer after each significant change; updated the firmware in the printer; tried two different USB cables; tried printing the fonts in Microsoft Word 7, Microsoft Excel 7, and directly from the font file; reinstalled the Times New Roman fonts from backup; visited the forums and tried all of the solutions I could for any similar problem; tried the winprint, hpzppw71, and hpzpplhn print processors with both RAW and NT EMF 1.008 data types; found and repaired all problems I could find with any hardware and software, as well as updating all software to the latest version.

Thanks for trying to help. I am happy to report my experiments and results. Microsoft Word:I open a blank document. Type something in. Select the entire text. Change the font. When I change to some fonts (those listed on my DOES print) the document shows up in the print queue and prints. When I change to the other fonts (those listed as DOES NOT print) nothing happens. It just sits there. No messages. No crash. Nothing in the print queue. I can walk away for hours (as I have done) and come back and nothing has happened. When I change back to a DOES print font it prints. Change it back to a DOES NOT print font and it doesn't. Repeatable. Consistent. No configuration changes or installs have changed it. Microsoft Excel:I open a black spreadsheet. Type something in. Highlight the entire text. Change the font. When I change to a DOES print font it prints. When I change to a DOES NOT print font I get this: "Microsoft Office Excel Your file could not be printed due to an error on HP Officejet Pro 861 on 0. There are several possible reasons:. There may not be enough memory available. Try closing files and programs you aren't using.. If you use a network for printing, there may be a problem with the network connection or the printer driver.. There may be loose cables or a bad connection between your computer and printer.For more information about troubleshooting printing problems, chick Help. Show Help >>" when I click the Show Help >> button I get: "This error can be caused by:
General problems: The printer may be unavailable, the network may be down, the communication port to the printer may be corrupt or unavailable, a hardware error at the computer may have occurred (out of paper, paper jam, out of ink, out of toner, etc), and a language setting may need to be reset from the Regional Options control panel.
Local problems: There are several reasons for a local printer (a printer that is attached directly to your computer) to fail:
Check to make sure the printer has paper, ink, and/or toner and check the cables.
If the printer appears to be functional and a printer test by the printer itself indicates the printer is working properly, then check the cables, printer port from the computer, and configuration of the printer at the computer.
Occasionally, an application can develop a conflict with the printer driver and cause a memory leak which corrupts the printer port. If all else fails, restart the computer, recycle the power to the printer, and try printing again.
Occasionally it is even necessary to delete the printer driver and reinstall the latest version of the printer driver.
Network problems: There are various reasons for a network printer to be inaccessible: the name may have changed, it may be out of paper, out of ink, out of toner, down for maintenance, the network could be down, or a printer job previous to yours has stalled due to incorrect settings on the user's computer who last submitted a print job, or even your printer driver cannot communicate correctly with the printer. Network related printer failures are usually best handled by your local technical support.
Memory problemsn occasion, large print jobs with complex graphics or consisting of several hundred pages, which can consume large quantities of memory on the printer, may cause a problem (especially if there was an over run of memory at the printer). You may want to try reducing the amount of complex graphics in your print job, or break the print job up into smaller segments and see if that corrects your problem. It is not uncommon for a very complex graphic to have a defect or error which prevents it from printing on any printer. It may be necessary to load new or revised graphic converters or drivers in order to alleviate a problem of this type.
For more information about fixing problems related to printing, see Microsoft Windows Help and Support. (Click the Start button, and then click Help and Support.)" Excel keeps right on going. Doesn't crash. Just pops up the gray dialog box. Behind the box popped up is another box (that goes away then the dialog box is closed) saying: "Now printing page 1 of 1'Book1' on theHP Officejet Pro 861 on 0" The format of these messages does seem strange now that I look at it so carefully while trying to type EXACTLY what I see. I think I will try to shorten the name of the printer. Once again, Respectfully submitted for analysis, review, suggestions, and criticism. Tom

Samsung 300n will not print in 10.5.2

I have the samsung 300n and a macbook air and imac 20' intel. I have installed the latest drivers from samsungs site but when I try and print the printer will not print.
The printer is attached to my airport extreme (pre N) and that has the latest updates also. I ahve every update possible on my computers and it still wont print. I ahve uninstalled and reinstalled and it wont print.
I can connect the printer directly to my computer via usb and it prints fine but wireless it ill not print.
Funny thing is my wifes macbook running 10.4.11 it prints fine wirelessly.
Any help will be useful. Thanks.

You will get far better performance (and often less installation headaches) by connecting this network printer's ethernet port to one of the Base Station's ethernet LAN ports. Setting up this printer to print from a Mac over a network connection is covered in this printer's manual. The only problem is that you need a PC to run the software which can help you assign this printer's IP address - a necessary first step before you can begin to configure it on the Mac - again, this is covered in the manual. I suggest you use the IP address of 10.0.1.251 with subnet mask 255.255.255.0. This may all sound somewhat obtuse to you - any chance you could enlist the help of a computer-savvy friend who also owns a PC?

HP Laserjet 4100 on network will not print

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?

I am struggling with the same problem. I have two HP 4100dtn printers on ethernet. Each has a manually assigned IP address. I can set up the printer(s) just fine in the Print & Fax Preference and Snow Leopard finds the printer just fine when I enter the IP address and chooses the correct HP Driver.
When I try to print, my print job appears in the queue as expected, than an error appears that something about a "bad command". Sorry, I'm home right now and don't have direct access to the printer so I can't give you the precise language of the message, but the gist of the message is that the system tried to connect to the printer to send the print data but the printer does not know how to respond to the command that was sent.
It's as if the firmware in the 4100 just doesn't have something in it's lexicon that Snow Leopard needs. The HP web site is no help. One page I found says the printer is supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01664444&jumpid=regR1002USEN ) and another page I found says that it is not supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01879014&jumpid=regR1002USEN). The HP on line chat won't let me log in and hold a chat with HP unless I know the Serial Number of the printer, which I don't have here at home.
More to follow tomorrow.
Anyone have any ideas?

HP Laserjet 4100 will not print in Snow Leopard

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?
Chuck Stewart
< Edited by Host >

Well, another week has gone by without a solution.
Again, here is the problem:
I have a 24" iMac connected to a USB hub and an AT&T 2-Wire DSL/ethernet hub. When I upgraded to Snow Leopard 10.6.1 and now the update 10.6.2, the two printers on the USB hub work fine but the HP Laserjet 4100dtn does not print. This old printer has only ethernet or serial ports. I've downloaded and installed the HP driver updates from Apple and HP to no avail. According to HP, I must add the 4100 manually using its IP. I've followed the instructions while adding a printer to select IP- HP Jetdirect - Socket. The address of the printer is 10.0.1.100. When I type this in, the window says that this is a valid and complete address. It searches and then says the "Print Using:" is a Generic PostScript Printer. The driver for this printer, I believe, should be "HP LaserJet 4100 Series v.3010.107" Regardless, when I click Add the window "Determining Installable Options" shows "Status: Connecting to printer..." It never establishes a connection.
The 2-Wire DSL/Ethernet Hub/Modem, has an IP of 192.1687.1.66, Submask 255.255.255.0 and Router (DNS) 192.168.1.254.
If I plug the ethernet cable directly from the printer to the iMac, the supply level shows correctly but will not print. If I plug the ethernet cable from the printer to the 2-Wire and then to the iMac, it neither shows supply level nor prints.
Any suggestion as to how to fix this problem? (I've been on the phone with 3 different Apple respresentatives and 1 HP representative with no success.)

Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

Products:
HP Officejet Pro 8600
Macbook Pro (Mac OS X, Version 10.7.5)
Macbook Air (OS X, Version 10.8.2)
Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and a Macbook Air about 3 weeks ago. Both Macs printed just fine for about a week. Then suddenly they stopped. I spent about 2 hours on the phone with HP Service, and they finally said it must be my router. So I called Netgear. Netgear was useless! They wanted me to agree to charges for services before they would even discuss the issue.
Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600. The PCs print fine.
The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
Please help, I appreciate any support.
As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HT201465 I have installed software for a HP Deskjet 1510 printer but it will not print

I have OS X Yosemite 10.10.3 and I just purchased a HP Deskjet 1510 all-in-one printer. I have installed the software and my computer is picking up the printer but it will not print. I have restarted the computer and it still will not print.

Hello jamesettafromfl,
If you continue to have issues setting up your new printer in Yosemite, you may find the information and troubleshooting steps outlined in the following articles helpful:
OS X Yosemite: Add or remove a printer
OS X Yosemite: Printing troubleshooting
Sincerely,
- Brenden

Blackberry attachment​s will not print.

Similar Messages

Maybe you are looking for

Blackberry attachments will not print.