Blu Ray CD/DVD+/-/RW Will burn CDs but not DVDs

To whom it may concern:
I just purchased a pavillion dv7T laptop no more than 5 days ago and it will not burn DVDs. I've been able to burn CDs without a problem, both music and date. I've been able to play CDs, DVDs and Blu-ray discs without a problem. I've also been able to copy/rip DVDs on to my hard drive. However, when i try to burn DVDs it keeps giving me a failed/error message with both Windows Media and the Cyberlink software that came with the computer.
Does anyone know what the problem could be? I've talked to customer service (who's located in the middle east) twice and they've yet to help me fix the problem.

Try a different brand of media and if you are trying to burn DVD -R try +R or vice versa. Slow down the burn speed a notch. Make sure all other programs are closed before you try to burn.

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Can burn CDs but not DVDs

My CD/DVD drive worked fine until 3 weeks ago. I tried to burn home movies to DVD using Nero and it stopped burning. I restored my computer to factory condition and reinstalled Nero. No help. I bought a newer version of Nero and switched from Sony DVDs to Verbatim. No help. Then I discovered that I can send files to my Drive E: and burn CDs but not DVDs.
I downloaded all the Microsoft updates. I have recovery discs but that is a lot of work all over again when I'm not even sure it will help. I have 2 external drives where I keep my files and backup but I would still need to setup email and reinstall my programs.
I was about ready to buy a new drive for the computer when I saw on the internet that other people have this problem too. I would really rather get the drive I have working.

Hi,
Sounds like hardware problem, not software. Please clean the lens first, please try:
https://www.youtube.com/watch?v=fzpHtTU1S7U
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

C655D-S5041 Will Play CDs But Not DVDs

I'm running Win7x 64bit Home Premium, the CD/DVD drive is a TSScorp TS-L633Y ATA. It plays CDs just fine, but when I load a DVD, it spins a bit and / or does nothing. I've tried Windows Media Player / Classic and VLC, but it won't play DVDs. I checked the CD/DVD driver via my device manager, it is recognized (no yellow exclamation icons) and it says that the driver (6.1.7601.17514) is up today, even though it is dated 6/21/06. I have tried uninstalling / reinstalling the device, but I always get the same driver coming back. I checked the Toshiba website to see if there were any specific CD/DVD drivers that I could update to, but there doesn't appear to be anything else. I typically watch DVDs via home player, not my computer, but this is annoying. If anyone has worked through this issue, I'd sure like to hear from you. My laptop has been rock solid otherwise, but this is really making me crazy...(!). Thanks! -

Just as a follow-up to anyone else having this problem, I ended up going to https://tsstodd.com/eng/firmware/faq/ and running the firmware LiveUpdate utility. It worked. I can play CDs / DVDs without any problems now(!).

I'm going to get the I Mac and since the new I Mac doesn't have DVD drive on it I was thinking to get the Samsung SE-506AB Slim Portable Blu-ray Writer in order to burn movies from I movie do I need a special software for that since the SE-506ab comes onl

I’m going to get the I Mac and since the new I Mac doesn’t have DVD drive on it I was thinking to get the Samsung SE-506AB Slim Portable Blu-ray Writer in order to burn movies from I movie do I need a special software for that since the SE-506ab comes only with windows software.. but I did check and it is compatible with apple. Can you please advise me and or let me know if I’m buying the right stuff or if there is any other blu ray that will work with the I mac as plug and play.
Thank you
Haim

This freezing reminds me of really old Macs, long ago, in the days of the old-school peripherals like SCSI drives, terminators, scanners and the like. If you had a SCSI conflict, like the wrong device ID's or something, you'd freeze up like that. Back in those days you'd call 800-SOS-APPLE (AAPL?) and they'd run you through disconnecting all your extra hardware - Jaz and Zip drives, CD burners, scanners etc and then eliminate them one by one by adding them incrementally and testing for the freeze/bomb dialog.
But, today we have Firewire and none of those ancient issues (no free lifetime tech support either). My iMac's ports are all full, and I only know which devices are connected when I have to remove something for another device. iSight, scanner, card reader, external hard drive, USB soundsticks, etc. You wouldn't happen to have any SCSI devices hooked up, would you?
Out of curiosity, have you tried a different USB/Firewire port for the hard drive? Or run the hardware test DVD that comes with your computer? This weird freezing seems to suggest a problem with the computer, RAM or network more than a device. Bad devices, in my experience, cause kernel panics, not freezing.

Best workflow for burning Blu-ray and DVD

Hi,
What's the best workflow for effciency sake for burning both a Blu-ray and a DVD of the same project?
Essientially I'd like to export and create a menu once, then be able to downrez to DVD. However, I'm not sure that is possible since blu-ray and DVD are differnt codecs.
Thank you

The only way that you can get acceptable re-scaling of menus is to go from BR to DVD, and do the editing in Photoshop. Simply re-scaling the menu here will not give acceptable results.
I usually copy the various button layers from the BR menu to a new DVD menu file created using the provided Photoshop preset. You will still have to do some manual re-scaling and alignment. The thing that has given me the most trouble over the years is round button highlights - a segment is often chopped off. Font sizes will probably need adjusting too.
Unless you are adept with handling layers and groups within Photoshop, it may be easier to start again.
Any attempt to convert within Encore is unlikely to produce acceptable menus in my experience.

Unable to play Blu-Ray or DVD through MediaSmart on HDX 18

My drive has the Blu-Ray symbol on it, so I know it's supposed to have Blu-Ray capabilities, but every time I put a Blu-Ray OR DVD in, MediaSmart DVD pops up and says "No disc loaded in drive." However, I am able to run DVDs through Windows Media Player. So, what's wrong with my MediaSmart? Is there another way to play Blu-Rays?

I have been having this problem for close to 10 months (since I bought my HP laptop). I didn't care initially because I could use other players to play regular DVDs and CDs. I was in a fix when I tried to watch my first movie in Blu Ray disc. I tried multiple installs and re-installs but couldn't get it to work. I however got to a point where it would say the "Disc is ready, hit the play button", but when I hit the play button it just flashed the screen (adjusting screen display) for a second and then did nothing. I finally called HP support and they walked me through regular install and install as per their process. When the initial instructions didn't work, I on my own did two things while on call.
1. I first Un-installed my antivirus software, just to make sure it doesn't interfere with any of the other activities being instructed by the support staff since they were related to drivers.
2. I had a Divx player and converter installed in my machine. Just on random thought of driver conflicts I went ahead and un-installed all the Divx related software. It asked me for a restart and bingo. When the machine rebooted, HP mediasmart DVD was able to play the Blu Ray disc.
I don't know which of the un-installs did it. My guess is it probably was Divx or a combination of both. I then asked HP support to stop going through rest of the process. He advised me to update the BIOS and software for fingerprint device which I did and it solved another problem for me. I saw the whole movie without too many issues. Once issue I found was when I paused the play using keyboard and resumed the sound went away. I then had to close and restart the movie. Based on above experience, I would advice anyone else having same problems to first un-install all the free DVD/CD/Blu Ray player software from the machine, then proceed with un-installing antivirus (if necessary at all. You can install it back again). I haven't tried re-running the blu ray disc after re-installing the anitvirus. I will re-post any problem here if I find any issue. That would also nail down the culprit.
Hope this helps so some of you.

When I import my Sony video, which is in m2ts format, the file size is a few times larger. This affects the volume of clips for creating the blu-ray or DVD discs. How can I squeeze the file size without sacrificing the quality of output?

When I import my Sony video, which is in m2ts format, the file size is a few times larger. This affects the volume of clips for creating the blu-ray or DVD discs. How can I squeeze the file size without sacrificing the quality of output? Is there any other ways of achieving this?

wongrayd wrote:
Thanks. I do not have the experience on burning discs from iMovie for the movie after editing (ie for video discs players). It seems that i cannot find the relevant command in the tool bar for this purpsoe. Would you please show me the way?
The command is gone because iDVD has been discontinued by Apple. After Apple discontinued iDVD they removed the iDVD burning link from iMovie. I still use iDVD sometimes, only because I have an old copy.
wongrayd wrote:
You have mentioned about Handbrake as a converter. What is the RF no. (under Constant Quality) meant? It seems that the smaller the no. is, the better quality will be. What is the optimal no.? or should we use the Average Bitrate? Again, what is the best rate? Furthermore, which format is more suitable or the best: H264 or mpeg 2/4?
I don't know what RF means. When I have used HandBrake, I've used presets that apply to what I want to do, so I don't know the meaning of each individual setting. However, it appears that many of them are listed in the HandBrake User's Guide that is linked from the Help menu in the program:
https://trac.handbrake.fr/wiki/HandBrakeGuide
wongrayd wrote:
For iMac, except iMovie, what other software is the best for the amateur? I have read Photoshop. Can this support m2ts files and user friendly?
Photoshop is not amateur-level software, and although it can edit a video, it cannot burn a DVD. Unfortunately, because I still use iMovie, I haven't tried anything else. You might want to read the reviews of various DVD-burning applications in the Mac App Store.
And maybe another forum member will jump in and help us here!

I have a mac book air, and i bought a LG portable cd drive, which is suppose to burn cds. but they software cd that was included with the lg cd/dvd writer doesnt load. and i want to burn a cd from itunes but it says " burning software is not found"??

so i bought a mac book air, and i had to buy the LG portable cd drive... which is supposed to burn cds? the lg cd/dvd writer came with a cd but it wont load onto my computer when i plug the usb cord in. all i want to do is burn a cd from itunes but it says " burning software not found" but the LG cd drive says it will burn cds?? im confused please help!

You dont need ANY CD/DVD burning software on your Mac
Just plug in your LG DVD/CD player and follow the below instructions
http://support.apple.com/kb/HT1152

FCP X fails to share to blu-ray or DVD, no chance to trash com.app...plsit from lion, what to do?

I burned some Blu-Ray before with my new FCPX, now I get a "Failed" message when I try to share both Blu-Ray and DVD to hard drive for an image or actually burn a disc. I saw one answer was to trash the com.apple.final...plist files but I do not know how to do it from the new Lion OS, any help?

Tom,
Thank you so much. It trashed the files and now FCPX is burning my Blu-Ray :-)

I want to burn a blu ray disc from PP CC 2014 and do not have the Encore application. Is there a way to do that?

I want to burn a blu ray disc from PP CC 2014 and do not have the Encore application. Is there a way to do that?

Here's a free non-Adobe solution as well. It's definitely got a steep learning curve compared to Encore, but from my understanding so far, it may also be more capable. (And it's still being developed, unlike Encore which is dead software.)
Easy BD Authoring, Blu-ray Authoring and Reauthoring | DVDLogic Software

Deal of the Day 6/10/13, Mamma Mia on Blu-ray and DVD

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Deal of the Day price: $4.99
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You save: $5
These prices are only available for 6/10/13, so act fast. Be sure to also view the rest of our Deal of the Day offers for 6/10/13 and sign up for email alerts so you never miss out.
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Hello outlawmen,
Our Deal of the day offers are only valid on their specified day and this offer was only good for 5/11/13. While the movie itself is still available, it would no longer be at the Deal of the Day price.
Sincerely,
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Upgrade to Blu-Ray Optical DVD-RW for HP DV-5

Ok, thanks to MumboDog my hard drive issues are fully resolved. Thanks MumboDog. Now my next question is I've been having problems with the button not opening my optical drive. I can bypass the button with the paper clip trick, but who wants to carry a paper clip with them?
So I was wondering if I could remove this drive and install a blu-ray optical dvd-rw for the HP DV-5? Anyone have suggestions on where to buy, model no., or any suggestions as to a temporary fix to my current situation. By the way, the drive shows up in the BIOS but its currently not reading any cd's or dvd's. Could I be missing a driver? I did install the LightScribe drivers, got all current updates and installed Windows 7.
Thanks in advance for any and all of your thoughts and suggestions.

Use device manager to uninstall the DVD drive, reboot and let windows reinstall it automatically, see if it works now.
The problem with upgrading optical drives in notebooks is the the tray bezel is unique to each model, and some are not removeable so you cannot transfer it to the new drive.
I use to buy generic optical drives from electronics retailers to replace broken ones in notebooks, take the old bezel off and transfer it to the new one, this way it looks like it belongs on the notebook like the original, but I have noticed they are no longer removeable on some models, so if you want it to look right you need to order it from HP.
USA
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

Can't read or burn CDs, but DVDs work just fine (reading, burning, ripping)

This isn't a new problem for my computer, its an issue thats been there since I got it (March 2008), I just haven't had it fixed yet.
My computer won't play or rip any cds (usually doesn't mount them, just spits them out) Also has trouble burning cds, but I have successfully burned a few.
Never had any problem mounting, playing, ripping, or burning DVDs though.
Anyone know of a way to fix this without taking it into an apple store?
And if I do take it in, how long would it take them to fix it?

I took it to the apple store, they did a test to see if it was a hardware or software issue, determined it was a hardware issue and replaced the optical drive.

DVD Drive issues, plays CDs but not DVD data or regular - Satellite (unknown series type)

I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.

joe7dust wrote:
I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.
Typically if the optical drive can read CDs but not DVDs (or vice versa), there has been a hardware failure of the DVD or CD circuitry. Drivers/firmware aren't going to solve the problem, only replacement of the drive.
Find the correct drive at http://www.sparepartswarehouse.com/
Find unofficial disassembly instructions at http://www.irisvista.com/

USB super drive for a MacPro retina. It recognizes CDs but not DVDs.

I bought a new USB super drive for a MacPro retina. It recognizes CDs but not DVDs. I am in region 1 and my DVDs are all region 1. This is the second drive so the problem seems to be in the computer. The problem is the same with battery power or AC adaptor. I downloaded Adobe flash before I bought the USD super drive. Could this be the problem? Any suggestions? Thanks.

MBP refers to Macbook Pro
Do the DVD spit out right away? (indicates a bad loader mech)
OR do the DVD spit out after several seconds (indicates a dirty laser diode lens) ?

Blu Ray CD/DVD+/-/RW Will burn CDs but not DVDs

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