BP not updating in Customer Master data KNA1

Guys,
I am creating a BP in CRM 7.0. Once the BP is saved & created successfully entry is present in all CRM tables as well as in the ECC side.
But for few cases the Customer Master data Table KNA1, KNVV is not getting updated, i.e no value for the BP in KUNNR.
Any idea as to what should I be checking to resolve this ? Plesae share the config details.
Also do you know how the Customer Master data gets updated ? Is it from the BAdI's or the GenIL class for CL_CRM_BUIL for componenet BP ?
I checked the methods of this dedicated GenIL class in hope to find an RFC for updating KNA1 but not successful. Is the RFC call made in BAdI ?
Tough to replicate the scenario as wheneevr I do BP gets updated in SD. But sometimes in PROD it does not happen so.
Plesae share some light.

Hi Rohit,
Put a breakpoint in FM COM_BUPA_MAIN_INBOUND_ISU in ECC system. Inside this FM it first create customer using FM PI_BP_PROXY_BAPI_CUSTOMER at line 187.
IS_CUSTOMER flag you can find in b-doc structure LS_BP_EXTERN-CRM_DATA-SALESCLASS-DATA-IS_CUSTOME.
Before calling FM PI_BP_PROXY_BAPI_CUSTOMER system perfroms multiple checks if they all went succesfull then you have to debug inside FM PI_BP_PROXY_BAPI_CUSTOMER for finding out the root cause.
Thanks,
Ashish

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Hi Krishna,
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Hi Linda,
You can block the items of a customer without blocking his account completely by allowing his account for dunning program.
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HI Experts,
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and the field is called ADDR1_DATA-HOME_CITY.
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please can you suggest any one. here are screenshot for your reference.

that is not enough, it was enough in times before 40b release, but this was in the last century
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Hi Guys,
This is an error when I use transaction XD01 to create customers accounts, If you have any ideas do let me and we'll try it....
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The error is as follow
ASSERTION_FAILED
Short text
The ASSERT condition was violated.
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In the running application program, the ASSERT statement recognized a
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What can you do?
Note down which actions and inputs caused the error.
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Using Transaction ST22 for ABAP Dump Analysis, you can look
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Error analysis
The following checkpoint group was used: "No checkpoint group specified"
If in the ASSERT statement the addition FIELDS was used, you can find
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" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
I have a company code CG01 with sales organization CTS0 and I want to transfer or extend all the customer master data to another company code CG03 with the sales organization CTS0
The things that I have tried and not work
using xd01, fd15, fd16, fd01, does not wok and gives the error as above
The things that I have tried and it works
Change the sales organization from CTS0 to CTS1 I am able to post the customer master data, using any of the above tcodes and it does not give any error, however the client wants to sales organization to remain CTS0
So please give me any ideas as per your experience as this transfer of master data has to happen by Monday, else I'll be fried by my boss
My number is 9820029197
Will also keep you'll posted on any developments on this case,
Ronan Pinto

>
> Firstly I am from SAP FI, so totally new to SAP SD
>
Then you are best person to explain the reason on why the same sales organization, can't be assigned to different company codes. When a sales is done through one sales organization, then will the profit/loss be accounted in different company codes. Is it legally allowed in the country, where your customer is doing business? How you are going to develop the balance sheet? Again being the FI person, you are best judge to provide the details to your customer and not a SD guy.
>
> 1) How did the system not give an error while putting the data inside CG02 with sales organisaton same as CST0 same as in company code CG01.
>
I dont see any other method than removing the assignments in the backend and uploading the data. You can consult a Basis person to find the change logs for the assignment table. In my opinion, removing the sales organization from a company code assignment just for loading a customer master data and then reassigning to original sales org is a crooked method and/or not a professional method.
>
> 2) Since I have limited experience of SD, If I have to convince my client about the use of CTS1 sales organisation or a unique sales organisation against his argument that it worked for company code CG02, how should I do it.......
>
As explained above, how the sales will be accounted in different company codes (even if the system allows to assign the same sales org to different company codes)?
I would recommend you to post this question in FI forum (after closing here) to check what are the legal implications for this scenario.
Regards,

Not able to create customer master data with country code US

Hey All,
I am not able to create customer master data in the Transaction Code XD01/FD01 with the country code as US.
The error message for the same is NO JURISDICTION CODE COULD BE DETERMINED. I have checked the tax code settings but could not locate the problem.
Request you to provide me with a solution.
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VK

Hey all,
I have checked the field in the account group(OBD2) but its in optional status
and also checked the country settings for US in the transaction code OY17 still the same error message, but when i tried checking the settings for a differnt company code's customer data base i can see that there is a number mentioned in the address tab under tax jurisdiction feild (beside time zone) which is not populating for this company code.
so, do anyone know where exaclty we mention this number so that it populates in that field of address.
hope am clear
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Updating customer master data after invocing

Hello Gurus,
Is there any procedure that after the customer is INVOICED or after the completion of billing the customer master data field needs to be updated.
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hai gurus,
For the above question, is it possible to create a extra feild in customer sales tab.
sothat whenever the invoice is saved for bill to party,(the extra feild is for either sold tp party or bill tp party) that feild to going to update automatically.
Is it possible to get trasaction data to be displayed in customer master data, like the one in material master data, where stock valuation is going to update in accounting 1 veiw.
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Dunning block on Line item but not in customer master data

Hi,
What is the procedure to block a customer for the dunning process?
I have following example:
1. A dunning block was entered in an invoice line item (there was no dunning block in the customer master data)
2. A dunning run was made
3. A dunning letter was printed for the customer
Is the block in the master data required for preventing a dunning for a customer?
Thank you for your feedback.
Kind regards,
Linda

Hi Linda,
You can block the items of a customer without blocking his account completely by allowing his account for dunning program.
1. Allow the customer account for dunning
2.Edit the dunning proposal and block the items individually to the customer and save.
3.Now you can see the dunning notices for only unblocked items of the customer.
Thank you,
Ramesh.

What are the tables will update while loading Master data ?

Hello Experts,
What are the tables will update while loading Master data ? And requesting you to provide more information about Master data loading and its related settings in the beginning of creation infoobjects.

It depends upon the type of Master data u r loading....
In all the master data loadings, for every new value of master data an SID will be created in the SID table /BI*/S<INFOOBJECT NAME> irrespective of the type of master data.
But the exceptional tables that get updated depending on the type of master data are.....
If it is a time Independent master data then the /BI*/P<INFOOBJECT NAME> table gets updated with the loaded data.
If it is a time dependent master data then the /BI*/Q<INFOOBJECT NAME> table gets updated with the loaded data.
If the master data is of time Independent Navigational attributes then for every data load the SID table will get updated first and then the /BI*/X<INFOOBJECT NAME> table gets updated with the SID's created in the SID table (NOT WITH THE MASTER DATA).
If the master data is of time dependent navigational attributes then for every data load the SID table will get updated first and then the /BI*/Y<INFOOBJECT NAME> table gets updated with the SID's created in the SID table (NOT WITH THE MASTER DATA).
NOTE: As said above, For all the data in P, Q, T, X, Y tables the SID's will be created in the S table /BI*/S<INFOOBJECT NAME>
NOTE: Irrespective of the time dependency or Independency the VIEW /BI*/M<INFOOBJECT NAME> defined on the top of /BI*/P<INFOOBJECT NAME> & /BI*/Q<INFOOBJECT NAME> tables gives the view of entire master data.
NOTE: it is just a View and it is not a Table. So it will not have any physical storage of data.
All the above tables are for ATTRIBUTES
But when it comes to TEXTS, irrespective of the Time dependency or Independency, the /BI*/T<INFOOBJECT NAME> table gets updated (and of course the S table also).
Naming Convention: /BIC/*<InfoObject Name> or /BI0/*<InfoObject Name>
C = Customer Defined Characteristic
0 = Standard or SAP defined Characteristic
* = P, Q, T, X,Y, S (depending on the above said conditions)
Thanks & regards
Sasidhar

Customer Master Data Report

Hi,
    How can i see the report of customer master data..
Like for sale order it is va05...
So how for a customer master data?
Ashis

Hi
there is no standard report for that...
go to SE16... enter table KNA1 -- for all customers please note this gives all customers in your client
                                    KNB1 -- for company code wise list
                                    KNVV -- for sales area wise list..
after entering the table press enter ... give the selection criteria.. and execute.. this will fetch you the list of customers
Muthu
Edited by: Muthupandiyan on Feb 21, 2008 12:31 PM

Query in customer master data upload ....?

Hi Guru's,
I am uploading the customer master data from presentaion server to customer tables using functional module SD_CUSTOMER_MAINTAIN_ALL.
while check the Function module separatly and it working properley and i am able to ctere customer...
and i am using the same function module in the program i am unable to upload ..could please check and let me know where i am doing mistake in the below program logis..and values also moving properly before calling function module..while calling the functinal module the controle comming out of the loop and program went to dump i am able to see the message in dump as like this(it may helpfull for resolve):
Name of function module...............: "SD_CUSTOMER_MAINTAIN_ALL"
Name of formal parameter..............: "O_KNA1"
Technical type of actual parameter....: "C"
Technical length of actual parameter..: 20 bytes
Technical type of formal parameter....: "u"
Technical length of formal parameter..: 3634 bytes
Name of formal parameter at caller....: "O_KNA1"
*& Report ZERP_CUSTOMER_CREATE_UPLOAD
REPORT zerp_customer_create_upload.
PARAMETERS:p_files        TYPE string.
*DATA :xkunnr(10)      LIKE kna1-kunnr. "unique KUNNR
DATA: gs_i_kna1           TYPE kna1,
      gs_i_knb1             TYPE knb1,
      gs_i_knvv           TYPE knvv,
      gs_return           TYPE bapireturn1,
      gs_i_bapiaddr1      TYPE   bapiaddr1,
      gt_t_xknvi          TYPE STANDARD TABLE OF fknvi,
      gwa_t_xknvi         TYPE fknvi,
      gt_t_xknbk          TYPE STANDARD TABLE OF fknbk,
      gwa_t_xknbk         TYPE fknbk,
      gt_t_yknvp          TYPE STANDARD TABLE OF fknvp,
      gwa_t_xknvp         TYPE fknvp.
TYPES:BEGIN OF gty_itab1,
      abc(305),
      END OF gty_itab1.
DATA: gt_itab1 TYPE STANDARD TABLE OF gty_itab1,
      gwa_itab1 TYPE gty_itab1.
TYPES :BEGIN OF gty_itab2,
       ktokd(4),        "customer account grp      kna1
       kunnr(10),       "customer                  kna1
       name1(35),       "name1                     kna1
       sortl(10),       "sort filed                kna1
       stras(35),       "house number and adres    kna1
       pstlz(10),       "postal code               kna1
       ort01(35),       "city                      kna1
       land1(3),        "country                   kna1
       telf1(16),       "tele phone no             kna1
       telfx(31),       "fax num                   kna1
       kukla(2),        "cust classificaion        kna1
       bukrs(4),        "company code              knb1
       akont(10),       "reconcilation acct        knb1
       vkorg(4),        "sales org                 knvv
       vtweg(2),        "distr chan                knvv
       spart(2),        "division                  knvv
       zterm(4),        "terms of payment          knvv
       bzirk(6),        "sales district            knvv
       vkbur(4),        "sales office              knvv
       vkgrp(3),        "sales grp                 knvv
       kdgrp(2),        "cust grp                  knvv
       waers(5),        "currency                  knvv
       konda(2),        "price grp                 knvv
       kalks(1),        "pricing procedure assign knvv
       lprio(2),        "delivery plant            knvv
       vsbed(2),        "shipping conditions       knvv
       vwerk(4),        "delivering plant          knvv
       inco1(3),        "inco1                     knvv
       inco2(28),       "inco2                     knvv
       kkber(4),        "cred control area         knvv
       ktgrd(2),        "acc assgn grp             knvv
       taxkd(1),        "tax classification 4 cust knvi
       bankn(18),       "bank account number       knbk -
        xkunnr(10),
       END OF gty_itab2.
DATA: gt_itab2 TYPE STANDARD TABLE OF gty_itab2,
      gwa_itab2 TYPE gty_itab2.
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
    filename                = p_files
    filetype                = 'ASC'
TABLES
    data_tab                = gt_itab1
EXCEPTIONS
    file_open_error         = 1
    file_read_error         = 2
    no_batch                = 3
    gui_refuse_filetransfer = 4
    invalid_type            = 5
    no_authority            = 6
    unknown_error           = 7
    bad_data_format         = 8
    header_not_allowed      = 9
    separator_not_allowed   = 10
    header_too_long         = 11
    unknown_dp_error        = 12
    access_denied           = 13
    dp_out_of_memory        = 14
    disk_full               = 15
    dp_timeout              = 16
    OTHERS                  = 17.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
LOOP AT gt_itab1 INTO gwa_itab1.
gwa_itab2 = gwa_itab1-abc(305).
APPEND gwa_itab2 TO gt_itab2.
ENDLOOP.
LOOP AT gt_itab2 INTO gwa_itab2.
SPLIT gwa_itab2 AT ',' INTO gwa_itab2-ktokd
                              gwa_itab2-kunnr
                              gwa_itab2-name1 gwa_itab2-sortl
                              gwa_itab2-stras gwa_itab2-pstlz
                              gwa_itab2-ort01 gwa_itab2-land1
                              gwa_itab2-telf1 gwa_itab2-telfx
                              gwa_itab2-kukla gwa_itab2-bukrs
                              gwa_itab2-akont gwa_itab2-vkorg
                              gwa_itab2-vtweg gwa_itab2-spart
                              gwa_itab2-zterm gwa_itab2-bzirk
                              gwa_itab2-vkbur gwa_itab2-vkgrp
                              gwa_itab2-kdgrp gwa_itab2-waers
                              gwa_itab2-konda gwa_itab2-kalks
                              gwa_itab2-lprio gwa_itab2-vsbed
                              gwa_itab2-vwerk gwa_itab2-inco1
                              gwa_itab2-inco2 gwa_itab2-kkber
                              gwa_itab2-ktgrd
                              gwa_itab2-taxkd
                              gwa_itab2-bankn.
*moving files values from ITAB2 work area to global structure related to FM.
gs_i_kna1-ktokd   = gwa_itab2-ktokd.
gs_i_kna1-kunnr   = gwa_itab2-kunnr.
gs_i_kna1-name1   = gwa_itab2-name1.
gs_i_kna1-sortl   = gwa_itab2-sortl.
gs_i_kna1-stras   = gwa_itab2-stras.
gs_i_kna1-pstlz   = gwa_itab2-pstlz.
gs_i_kna1-ort01   = gwa_itab2-ort01.
gs_i_kna1-regio   = gwa_itab2-land1.
gs_i_kna1-telf1   = gwa_itab2-telf1.
gs_i_kna1-telfx   = gwa_itab2-telfx.
gs_i_kna1-kukla   = gwa_itab2-kukla.
gs_i_knb1-bukrs   = gwa_itab2-bukrs.
gs_i_knb1-akont   = gwa_itab2-akont.
*I FOR GOT TO INCLUDE THE ZTERM VALUE IN EXCELL SHEET SO INCLUDED HARD CODE HERE
gs_i_knb1-zterm   = '0001'.
gs_i_knvv-vkorg   = gwa_itab2-vkorg.
gs_i_knvv-vtweg   = gwa_itab2-vtweg.
gs_i_knvv-spart   = gwa_itab2-spart.
gs_i_knvv-zterm   = gwa_itab2-zterm.
gs_i_knvv-bzirk   = gwa_itab2-bzirk.
gs_i_knvv-vkbur   = gwa_itab2-vkbur.
gs_i_knvv-vkgrp   = gwa_itab2-vkgrp.
gs_i_knvv-kdgrp   = gwa_itab2-kdgrp.
gs_i_knvv-waers   = gwa_itab2-waers.
gs_i_knvv-konda   = gwa_itab2-konda.
gs_i_knvv-kalks   = gwa_itab2-kalks.
gs_i_knvv-lprio   = '02'.             "gwa_itab2-lprio.
gs_i_knvv-vsbed   = gwa_itab2-vsbed.
gs_i_knvv-vwerk   = gwa_itab2-vwerk.
gs_i_knvv-inco1   = gwa_itab2-inco1.
gs_i_knvv-inco2   = gwa_itab2-inco2.
gs_i_knvv-kkber   = gwa_itab2-kkber.
gs_i_knvv-ktgrd   = gwa_itab2-ktgrd.
gwa_t_xknvi-tatyp = 'UTXJ'.          "HARD CODE
gwa_t_xknvi-aland = 'US'.            "HARD CODED
gwa_t_xknvi-kz     = '0'.             "HADR CODE
gwa_t_xknvi-taxkd = '0'.             "gwa_itab2-taxkd.
APPEND gwa_t_xknvi TO gt_t_xknvi.
gwa_t_xknbk-bankn = gwa_itab2-bankn.
APPEND gwa_t_xknbk TO gt_t_xknbk.
gs_i_knb1-lockb          = 'X'.
gs_i_knvv-kzazu          = 'X'.
gs_i_knvv-kztlf          = 'X'.
gs_i_knvv-perfk          = 'X'.
gs_i_knvv-prfre          = 'X'.
gs_i_kna1-spras          = 'EN'.
CALL FUNCTION 'SD_CUSTOMER_MAINTAIN_ALL'
   EXPORTING
     i_kna1                              = gs_i_kna1
     i_knb1                              = gs_i_knb1
     i_knvv                              = gs_i_knvv
I_BAPIADDR1                         =
I_BAPIADDR2                         =
I_MAINTAIN_ADDRESS_BY_KNA1          = ' '
I_KNB1_REFERENCE                    = ' '
I_FORCE_EXTERNAL_NUMBER_RANGE       = ' '
I_NO_BANK_MASTER_UPDATE             = ' '
I_CUSTOMER_IS_CONSUMER              = ' '
I_RAISE_NO_BTE                      = ' '
PI_POSTFLAG                         = ' '
PI_CAM_CHANGED                      = ' '
PI_ADD_ON_DATA                      =
I_FROM_CUSTOMERMASTER               = ' '
IMPORTING
e_kunnr                             = xkunnr
o_kna1                              = xkunnr
E_SD_CUST_1321_DONE                 =
   TABLES
T_XKNAS                             =
     t_xknbk                             = gt_t_xknbk
T_XKNB5                             =
T_XKNEX                             =
T_XKNVA                             =
T_XKNVD                             =
     t_xknvi                             = gt_t_xknvi
T_XKNVK                             =
T_XKNVL                             =
T_XKNVP                             =
T_XKNZA                             =
T_YKNAS                             =
T_YKNBK                             =
T_YKNB5                             =
T_YKNEX                             =
T_YKNVA                             =
T_YKNVD                             =
T_YKNVI                             =
T_YKNVK                             =
T_YKNVL                             =
   t_yknvp                             = gt_t_yknvp
T_YKNZA                             =
T_UPD_TXT                           =
   EXCEPTIONS
     client_error                        = 1
     kna1_incomplete                     = 2
     knb1_incomplete                     = 3
     knb5_incomplete                     = 4
     knvv_incomplete                     = 5
     kunnr_not_unique                    = 6
     sales_area_not_unique               = 7
     sales_area_not_valid                = 8
     insert_update_conflict              = 9
     number_assignment_error             = 10
     number_not_in_range                 = 11
     number_range_not_extern             = 12
     number_range_not_intern             = 13
     account_group_not_valid             = 14
     parnr_invalid                       = 15
     bank_address_invalid                = 16
     tax_data_not_valid                  = 17
     no_authority                        = 18
     company_code_not_unique             = 19
     dunning_data_not_valid              = 20
     knb1_reference_invalid              = 21
     cam_error                           = 22
     OTHERS                              = 23.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
IF sy-subrc EQ 0.
    CALL FUNCTION 'BAPI_TRANSACTION_ROLLBACK'.
    WRITE: / 'Error Message:', 'error in creation'.
ELSE.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
    WRITE: / 'costomer', gwa_itab2-kunnr, 'created'.
ENDIF.
ENDLOOP.

please let me know if my qestion is not clear...
and please cinfirm me ..that can i use the function module (SD_CUSTOMER_MAINTAIN_ALL) instead of BAPI (BAPI_CUSTOMER_CREATEFROMDATA1) for uploading customer master data.
please respond me ASAP.
thanks in advance and will give full points
thanks&regards
Srinivas.

Customer master data creation

Hello Folks,
I need some confirmations please :
1 . customer master data (cmd) is created at account group and company code level.
So, if a customer is a customer of 3 company codes of a company , 3 customer master records needs to be created where the number range of the customer code being the same and the company code is different and the account group remains the same?
2. A customer can buy from any sales area combination in company code, but only 1 customer master record is created ? If so, 1 customer code is for any Sales areas for a customer?
So, Sales area is data fields in a customer master record and only account group and company code and the customer code are key fields in the definition of customer master record?
Please confirm for me. Thanks.
regards
Ravi

Hi Ravi,
_Extension of the CMR_
a.     If the Customer is buying from under 1 Company Code and multiple Sales Areas then you need to extend the CMR for all sales area.
b.     However when the sales areas change the Customer No., General data and the Company code data does not change
While Extending the CMR by changing the Sales Area:
a.     In XD01 or VD01 enter the Account Group of the customer which is to be extended
b.     Enter the customer no.
c.     Enter the New sales area
d.     The system will take you directly to the sales area data
e.     The Company Code data and the General data cannot be chosen.
While extending the CMR for different company codes:
a. In XD01 or VD01 enter the Account Group of the customer, which is to be extended
b. Enter the customer no.
c.     Enter the New Company code
d.     The system will take you directly to the Company Code Data
e.     The Sales Area Data and the General data cannot be chosen.
While extending the CMR for different company codes and sales Areas:
a. In XD01 or VD01 enter the Account Group of the customer, which is to be extended
b. Enter the customer no.
d.     Enter the New Company code
e.     Enter the New Sales Area
f.     The system will take you to the Company Code Data
g.     Then you can go to the Sales area data.
h.     The General data cannot be chosen.
Tables Used for CMR:
Table Name     Used For
KNA1         General Data
KNVV         Sales Area Data
KNB1         Company Code Data
Q. Why are there 3 Data Groups or 3 different Tables for one customer?
Ans. Since the Customer is expected to buy in more than one sales area and also in some cases in more than one Company code different data sets need to be maintained but however some data remain same, so to avoid data redundancy you maintain 3 different tables.
Hope this helps,
J Nagesh

BP not updating in Customer Master data KNA1

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