Broadcasting template via email authorization

Hello,
I've a problem when i tried to broadcast a template web. I try to send a template web to five users. Each user can connect to the portal and execute the template correctly.
When I try to send the email only my user receive the template.
If i add SAP_ALL and SAP_NEW to the other users it works correctly. I suppose there is a problem with authorization but I don't find the solution.
Any idea ?
Thank's

Hi,
Check these links:------
Link for Email Bursting
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a030e5e0-94c4-2d10-dd9a-c2e3da60d777?quicklink=index&overridelayout=true
Common Broadcast Errors
http://wiki.sdn.sap.com/wiki/display/BI/CommonErrorMessagesfromtheBroadcastLog
Regards,
Suman

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