Can Outbound IVR assign call to agent by CSQ?

Hi all,
I am studying the outbound IVR feature in UCCX 9. For outbound IVR, the call is initiated by SIP gateway and it further transfer the call to CM and finally handled by UCCX IVR application. Can i further assign the call to Agent in CSQ under the script in application? If yes, can the agent still do the outbound call operation such as "Accept", "Skip", "Close", and call Re-classification such as "Answer machine/ Callback", etc.
Thenk you for any reply.
BG,
Dennis

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escalatedissue wrote: Any moderator wanting to do their job today and provide some customer service?
A common misunderstanding is that this public community message board and/or forum is a branch of Skype Customer Service, which it is not. Quoting from our Community Guidelines :
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Be aware that this is a peer-to-peer support community; Skype does not provide direct customer support to you via these boards. Please review the support FAQs for official latest user guides. If you require immediate assistance directly from Skype, please contact customer service.
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LinkedIn Profile: do.linkedin.com/in/leosalcie

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appeared

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