Cannot connect my exchange 2010 from outlook outside of my LAN

I have problem connecting to my exchange 2010 server from outside of my LAN.
I have configured Outlook Anywhere and its working.
After i enter all the details it is asking again for password and once i entered the password i receive the error "The action cannot be completed. The Connection to Microsoft Exchange is unavailable etc ... "
Kindly suggest

Hi Angela,
Thanks for the support, kindly check the requested.
[PS] C:\Windows\system32>Get-ExchangeCertificate |fl
AccessRules : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
ule}
CertificateDomains : {autodiscover.mydomain.com, mydomain.com}
HasPrivateKey : True
IsSelfSigned : False
Issuer : CN=StartCom Class 1 Primary Intermediate Server CA, OU=Secure Digital Certificate Signing, O=Start
Com Ltd., C=IL
NotAfter : 2/25/2015 3:41:54 AM
NotBefore : 2/24/2014 9:47:31 AM
PublicKeySize : 2048
RootCAType : ThirdParty
SerialNumber : 0EB79F
Services : IIS
Status : Valid
Subject : [email protected], CN=autodiscover.mydomain.com, C=KW, Description=vlkZ61QVKE36hUW5
Thumbprint : 2687AAECFD7C53DA14DDEB421D547B42A33E67BA
AccessRules : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
ule}
CertificateDomains : {*.mydomain.com}
HasPrivateKey : True
IsSelfSigned : True
Issuer : C=KW, S=Kuwait, L=Kuwait, O=mydomain.com, OU=IT, CN=*.mydomain.com
NotAfter : 2/11/2015 3:58:45 PM
NotBefore : 2/11/2014 3:38:45 PM
PublicKeySize : 2048
RootCAType : None
SerialNumber : 6DFCB427D57AE58746B5DF8B070E6455
Services : None
Status : Valid
Subject : C=KW, S=Kuwait, L=Kuwait, O=mydomain.com, OU=IT, CN=*.mydomain.com
Thumbprint : 4A90303EBFA71BB73928E9BFB9FD5D129EEC9270
AccessRules : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
ule, System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAcc
essRule}
CertificateDomains : {exchange, exchange.mydomain.com}
HasPrivateKey : True
IsSelfSigned : True
Issuer : CN=exchange
NotAfter : 2/11/2019 6:30:52 AM
NotBefore : 2/11/2014 6:30:52 AM
PublicKeySize : 2048
RootCAType : None
SerialNumber : 7BBA32A69E5DC2B2404406700225B006
Services : IMAP, POP, SMTP
Status : Valid
Subject : CN=exchange
Thumbprint : 565B3D127A98DB2D25FAE71864E58B427F17FC3C
AccessRules : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR
ule, System.Security.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {WMSvc-EXCHANGE}
HasPrivateKey : True
IsSelfSigned : True
Issuer : CN=WMSvc-EXCHANGE
NotAfter : 2/8/2024 3:44:28 PM
NotBefore : 2/10/2014 3:44:28 PM
PublicKeySize : 2048
RootCAType : Registry
SerialNumber : 168EC4DED2C01B874C8BD6F16E231229
Services : None
Status : Valid
Subject : CN=WMSvc-EXCHANGE
Thumbprint : 736EF13159F0F851EFCC20709C00AE60D5A54C94
Thanks

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The RPC/HTTP test failed.
Test Steps
ExRCA is attempting to test Autodiscover for [email protected].
Testing Autodiscover failed.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential Autodiscover URL https://owa.optima-ws.co.uk/AutoDiscover/AutoDiscover.xml
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Test Steps
Attempting to resolve the host name owa.optima-ws.co.uk in DNS.
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Additional Details
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Testing TCP port 443 on host owa.optima-ws.co.uk to ensure it's listening and open.
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Test Steps
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Additional Details
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Additional Details
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One or more certificate chains were constructed successfully.
Additional Details
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Potential compatibility problems were identified with some versions of Windows.
Additional Details
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Testing the certificate date to confirm the certificate is valid.
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Additional Details
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Additional Details
Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
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Test Steps
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Attempting to test potential Autodiscover URL https://autodiscover.owa.optima-ws.co.uk/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
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<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_ctl00_tmmArrow">Tell
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Additional Details
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<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl02_ctl00_tmmArrow">Tell
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Unable to connect to Exchange 2013 using Outlook 2010/2013 with latest patch

Dear All,
I'm setting up Exchange 2013 CU2 coexist with Exchange 2010 SP3. Since we are still planning and testing, the internet is still pointing to 2010 for send/receive mails.
The 2013 environment are:-
2 X CAS server with MS NLB configured
2X MBX server with DA
Internal NLB/licent access: excas2013.int.my.domain
External access (current set on 2010 as well): webmail.my.domain
Certificate with valid subject name has been import to 2013 and 2010:
CN: webmail.mydomain
SAN: excas2013.int.my.domain
SAN: excas.int.my.domain (for 2010)
I am able to connect to my Exchange 2010 user thru 2013 CAS server and proxy to exhcnage 2010 by outlook. However, I cannot connect to Exchange 2013 user by outlook. During mail profile create of Exchange 2013 user by autodiscover (pointed to exchange 2013),
the process looks good:-
Establish network connection (checked)
Searching for [email protected] server settings (checked)
Log on to server
The process stop at "Log on to server" and a windows prompt, saying:
The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Clicked OK, I can see:-
MS Exchange Server:
[email protected]
Mailbox:
=SMPT:[email protected]
WHen I click "Check Name", it said The name cannot be resolved.
I have no idea of what is going on. Just want some help~

I have checked the iis log:-
2013-09-23 06:58:29 10.144.144.71 POST /autodiscover/autodiscover.xml &cafeReqId=99ed5467-a294-481c-95eb-9b21d6530404; 443 mydomain\training101 10.144.85.4 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7106;+Pro) 200 0 0 8018
2013-09-23 06:58:29 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=f4652a19-2e8e-4652-a007-0cf0b7fb792e&cafeReqId=f4652a19-2e8e-4652-a007-0cf0b7fb792e; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:29 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=c48cda77-6008-423b-8e8b-d6d40f4d1b39&cafeReqId=c48cda77-6008-423b-8e8b-d6d40f4d1b39; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:29 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=033f1ce4-43ba-49b1-b226-f4cc357e7702&cafeReqId=033f1ce4-43ba-49b1-b226-f4cc357e7702; 443 - 10.144.85.4 MSRPC 401 1 2148074252
15
2013-09-23 06:58:29 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=d2424d25-ca9e-4867-922f-e527b041d9db&cafeReqId=d2424d25-ca9e-4867-922f-e527b041d9db; 443 - 10.144.85.4 MSRPC 401 1 64 0
2013-09-23 06:58:31 10.144.144.73 POST /autodiscover/autodiscover.xml &cafeReqId=ff35f49b-e418-4d55-b66c-dbae509cc12f; 443 - 10.144.92.17 Microsoft+Office/12.0+(Windows+NT+5.1;+Microsoft+Office+Outlook+12.0.6662;+Pro) 401 1 2148074254 0
2013-09-23 06:58:31 10.144.144.73 POST /autodiscover/autodiscover.xml &cafeReqId=033f8ed6-d7ce-41b2-8ed2-e275e22e53be; 443 mydomain\tkchung 10.144.92.17 Microsoft+Office/12.0+(Windows+NT+5.1;+Microsoft+Office+Outlook+12.0.6662;+Pro) 200 0 64 15
2013-09-23 06:58:37 10.144.144.71 POST /powershell serializationLevel=Full;ExchClientVer=15.0.712.24;clientApplication=ManagementShell;TargetServer=;PSVersion=3.0&sessionID=Version_15.0_(Build_711.24)=rJqNiZqNgbqnsr3Py9GWkYvRlZqc0ZyQkoHOxsvOxsbJzczNgcbQzczQzc/OzN/Ixc/KxczI376y&cafeReqId=5350aa81-6668-489e-b099-3b3647115f10;
80 mydomain\Administrator 10.144.144.71 Microsoft+WinRM+Client 500 0 0 180040
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=f961c596-efff-4696-9188-611a0d151601&cafeReqId=f961c596-efff-4696-9188-611a0d151601; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=753d8852-ce19-459c-ac78-849c3e51e0a1&cafeReqId=753d8852-ce19-459c-ac78-849c3e51e0a1; 443 - 10.144.85.4 MSRPC 401 1 2148074254
15
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=c9e86049-c883-4b03-8546-143909361a80&cafeReqId=c9e86049-c883-4b03-8546-143909361a80; 443 mydomain\training101 10.144.85.4
MSRPC 404 0 64 78
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=327ace4c-b2c8-44c1-95ba-7871727f60ef&cafeReqId=327ace4c-b2c8-44c1-95ba-7871727f60ef; 443 mydomain\training101 10.144.85.4
MSRPC 200 0 64 109
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=a7c8daa9-e458-4f2d-b388-7300e8679dcd&cafeReqId=a7c8daa9-e458-4f2d-b388-7300e8679dcd; 443 - 10.144.85.4 MSRPC 401 1 2148074254
15
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=c40afede-dd8f-4ac7-a3dd-827872bb2e76&cafeReqId=c40afede-dd8f-4ac7-a3dd-827872bb2e76; 443 - 10.144.85.4 MSRPC 401 1 2148074254
15
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=2dc56148-1900-4044-b72a-4b13e5e871f0&cafeReqId=2dc56148-1900-4044-b72a-4b13e5e871f0; 443 mydomain\training101 10.144.85.4
MSRPC 404 0 64 15
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=9475aad3-9537-4dac-86cb-6fdb187fa148&cafeReqId=9475aad3-9537-4dac-86cb-6fdb187fa148; 443 mydomain\training101 10.144.85.4
MSRPC 200 0 64 31
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=11a54e96-d8d8-4649-8e01-f8138ebf7b8d&cafeReqId=11a54e96-d8d8-4649-8e01-f8138ebf7b8d; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=b1a3e503-1077-4144-84df-fcdb65a7eea4&cafeReqId=b1a3e503-1077-4144-84df-fcdb65a7eea4; 443 - 10.144.85.4 MSRPC 401 1 2148074254
15
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=5b5639ba-4c91-4351-bda6-bcec46d6b218&cafeReqId=5b5639ba-4c91-4351-bda6-bcec46d6b218; 443 mydomain\training101 10.144.85.4
MSRPC 404 0 0 15
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6002&RequestId=f200806f-3294-4210-8940-e3fee0385ccd&cafeReqId=f200806f-3294-4210-8940-e3fee0385ccd; 443 mydomain\training101 10.144.85.4
MSRPC 200 0 64 46
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=675d6515-85da-43fa-9cd8-0a18ac06a71f&cafeReqId=675d6515-85da-43fa-9cd8-0a18ac06a71f; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=b97b2c3e-5309-4927-8330-fe0f339b5930&cafeReqId=b97b2c3e-5309-4927-8330-fe0f339b5930; 443 - 10.144.85.4 MSRPC 401 1 2148074254
0
2013-09-23 06:58:46 10.144.144.71 RPC_OUT_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=504d462a-db21-4e4b-8568-79e4099d78c1&cafeReqId=504d462a-db21-4e4b-8568-79e4099d78c1; 443 mydomain\training101 10.144.85.4
MSRPC 404 0 0 31
2013-09-23 06:58:46 10.144.144.71 RPC_IN_DATA /rpc/rpcproxy.dll [email protected]:6004&RequestId=b4757b1e-8428-454a-91df-ca0a2153144f&cafeReqId=b4757b1e-8428-454a-91df-ca0a2153144f; 443 mydomain\training101 10.144.85.4
MSRPC 200 0 64 46

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Hi,
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Please use Test Email AutoConfiguration
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3.
Expand Group Policy settings to update existing Outlook profiles with RPC encryption
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Best regards,
Thomas René Sidor

Hi,
Seems you have found the solution here:
http://social.technet.microsoft.com/Forums/exchange/en-US/5b7d250e-c995-4322-b1e7-5ad14ace81c5/cannot-connect-to-exchange-2013-server-prompt-for-username-and-password-that-are-not-accepted?forum=exchangesvrgeneral#d266273b-e04c-45a9-8b0f-8b48bf647a86
I'm post the answers here so that it will benefit for other community members who have similar qustions:
Install the
November
2012 Update for Outlook 2007 SP3 to resolve the problem.
Thanks for our MCC steve siyavaya.
Cheers,
Steve Fan
TechNet Community Support

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Hello all:
My external clients using outlook cannot connect to Exchange Server 2013. We have on-presmise version updated to Cu3 and after the Cu3 update we lost connectivity with Outlook clients. Many of the settings in IIS were changed after the Cu3 update,
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SSLOffloading : True
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InternalHostname : mail.domain.com
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InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
XropUrl :
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InternalClientsRequireSsl : True
MetabasePath : IIS://EXCHSERV.domain.com/W3SVC/1/ROOT/Rpc
Path : D:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\rpc
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags : {}
ExtendedProtectionSPNList : {}
AdminDisplayVersion : Version 15.0 (Build 775.38)
Server : EXCHSERV
AdminDisplayName :
ExchangeVersion : 0.20 (15.0.0.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web
Site),CN=HTTP,CN=Protocols,CN=EXCHSERV,CN=Servers,CN=Exchange Administrative
Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=domain,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com
Identity : EXCHSERV\Rpc (Default Web Site)
Guid : 596ed7a1-ceec-4a36-9cbc-617ac5214463
ObjectCategory : domain.com/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
WhenChanged : 12/23/2013 2:20:41 AM
WhenCreated : 11/25/2013 2:51:36 PM
WhenChangedUTC : 12/23/2013 7:20:41 AM
WhenCreatedUTC : 11/25/2013 7:51:36 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain.com
IsValid : True
ObjectState : Changed
Thanks in advance

Hi,
According to your description, users cannot connect to Exchange server 2013 both internal and external.
Please run Test E-mail AutoConfiguration in Outlook to check your autodiscover service. Also
reset your Exchange virtual directory to connect correctly. If the issue still continues after all configurations are setting properly, collect some Event logs would be helpful.
If there is any question, please post the results here for further analysis.
Thanks,
Winnie Liang
TechNet Community Support

HT5567 Iphones and Ipads with IOS 6.0.x and later getting Calendar invitation even so that Delegate access is enable on exchange 2010 and outlook 2010

I'm Running Exchange 2010 with outlook 2010 in my environment, since Apple OS went from 5.x to 6.x I been having issues where the Iphones and Ipads running OS version 6.x or higher do not acknowledge that the exchange user has a calendar delegate and are automatically accepting the invitations, not allowing the Delegate to acknowledge first, If this test is run on any Apple devices running OS Version 5.x but less than 6.x the issue is not there.. any one that may have encounter with this situation got a fix or a possible resolution on it.. Thanks

Ok, well after looking at everything, I decided that the best solution was to uninstall an App called "Tango", as it seemed to 'mess' with contacts directly, and I only use it with 1 person, so switching back to Skype (plus Tango sends/shares lots of personal
info, location, and keeps changing it's access rights and doing stuff when you're not looking - I'm sure some people love it, but for me, it's a belts and braces get rid of anything that might have 'contributed' to this issue).
Found my un-sync'd contacts and emailed them to myself, then deleted the Exchange active-sync account. Checked what was left, found google had managed to sync some stuff, cleared that up too!
RE-created the account on the S4 - only need the email and password, as it finds the server and sets itself up automatically (I guess it did that previously).
All is now working, after about 5mins the data had been re-populated and it sync's new changes instantly. But I will monitor from time to time to check that new contacts or added numbers etc do sync. My best guess is that some index or other data became corrupt.
Just one of those things (or had I been tango'd?!).
On the Truncating Notes Issue, the S4 (realised that it's running Android 4.3) does chop a note but only if edited, at 1001 chrs. However unlike others, it seems to only truncate the note if you actually edit the note field, so adding a phone number or removing
one, leaves the note field intact!
To summaries other devices behaviour with the Contact record Notes Field:
- iPhone 3GS (on iOS 6.1.3) truncates at 32,777 chrs (so pretty big notes!)
- Samsung Galaxy Note 10.1 (GT-N8020 - Android 4.1.1) chops at about 1,000chrs, even if just adding a phone number to the contact - so not even editing the notes field
- HTC One X (4.2.2) at 5,122 chrs (when editing any part of the contact)
I hope this might help someone in the future if they have similar problems ...
cheers

How other email server (sendmail) will make connection to Exchange 2010 mutli role server.

Hi,
We have 2 Exchange 2010 multi role server and one load balancer for Cas array.
Now we do understand that DAG will be using for database and CAS can be in HA mode via Load balancer.
Now question is, we do have other non-microsoft email server with same smtp address so when this sendmail server will try to make connection to exchange 2010, which server name/ip we need to give them.
Will it be DAG ip/name or do we need to give both server IP.
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

you can use whatever Ip's are listening on port 25 on the 2010 hub transports.
If your load balancer is listening on port 25 and balancing that (probably only a https loadbalancer?) you can use that ip.
If not you can put your 2 cas server IP's in the smart host connector from the sendmail box.
It certainly wont be the DAG ip as the mailbox role has nothing to do with the hub transport.
Foremost i don't have separate CAS here, I do have 2 Exchange(cas/HT/MBX) and DAG is configured.
when sendmail send email to Exchange i need to use some common smtp address to point these servers, so that if one goes down sendmail server can still make connection via that common name.
i can not put two name space(since these 2 exchange are HT server as well) for sendmail server. Any suggestion .
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

Monitoring Exchange 2010 from external network

I would like to monitoring the following services pf Exchange 2010 from external network / internet
1) SMTP (To confirm the mail has been accepted for delivery)
2) ActiveSynch (Mobile device can login and synch different folders)
3) WebApp (Users can log and access mail)
I have created a script using test-Mailflow, test-activesynchconnectivity and Test-WebServicesConnectivity and running it on server from LAN. I want to monitor the above 3 areas from Internet(external network) to make sure these services are available
from Internet.
We have Barracuda as SMTP gateway, TMG for WebApp and MobileIron for ActiveSynch.
Will i be able to monitor these services from external network(internet) using test commands. What are the alternate ways to monitor the above services from external network.
Thanks

We are trying to build exactly similar to ExRCA. ExRCA is good but it is manual. We would like to build something similar to ExRCA which can monitor exchange services periodically and send alerts.

I cannot connect to Nokia Account from my Lumia 92...

I cannot connect to Nokia Account from my lumia 920. I have done a reset which allowed account details set up but although I can get to the sign in page that is as far as it goes. I can however connect via the website from this phone. does anyone have a simple solution.

Me too facing same problem.Can anyone plz help me.

HT3529 cannot connect to itunes store from iphone error message

cannot connect to itunes store from iphone error message

More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
* itunes.apple.com
* ax.itunes.apple.com
* albert.apple.com
* gs.apple.com
This article may prove helpful in identifying the problem:
http://support.apple.com/kb/HT3501

Cannot connect my exchange 2010 from outlook outside of my LAN

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