Cant recive emails but can send

Just downloaded Mozilla thunderbird. Have been through the setup process and my account appers to have connected to the client without any error messages. The problem is I can send emails but not receive them.
I don't really know what I'm talking about but for what its worth:
I am using a IMAP mail server. port 993
I have checked in the firewall settings and there appears to be no mention at all of Mozilla thunderbird.
When I click on the inbox or "get messages" icon nothing happens, it does not appear to attempt to connect to anything
Any help would be fantastic.

please post the account settings information included in the troubleshooting information on the help menu. (copy to clipboard and paste into a reply here on the foruim..) That way we will have some information to verify.

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