CCMS - alert notifications through mail

HI All,
We have configured CCMS in our Landscape . Everything is working fine. But now we have a new requirement to add some receiptents in CC list of alert mails. I have included all the receioptents list in alert category. But my question is how differeniate to & cc list of alert mails.
Is there any way to include receiptents in CC list of alert mail?
Thanks.
Nagarjun.

Hi Nagarjun,
You can only send to a mail recipient or a distribution list (DLI) via the standard code. I checked this SALO_EMAIL_IN_CASE_OF_ALERT and there is no section where you can enter Carbon Copy (CC) for the recipient type. So you will have to customize this. Please refer to "SAP Note 176492 - Automatic email when an alert occurs (RZ20)" for addtional information
You can check the SAPoffice example reports BCS_EXAMPLE_1 to BCS_EXAMPLE_8 (SE38 -> BCS_EXAMPLE* -> F4 key) to see how SAPoffice manipulates recipient addresses.
Michael

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Is it possible to configure Mountain Lion Server to send out Alert notification by e-mail without enabling full Mail services?
I don't want to run the Mail service on the Server. I'm quite happy with my ISP's mail service. Besides, I have a dynamic public IP address, hence no rDNS entry (so I couldn't run Mail if I wanted to). And I don't have the expertise to configure and maintain the Mail service. But I would like to get the Server to send me any important alert notifications by e-mail.
I have access to an authenticated SMTP server I can use to relay the outbound alert notification emails. But I don't know how to coerce the alert service into using it. Is it possible to do so, or does one need the full-blown Mail service to be configured (with both dovecot and postfix running) in order to get Alerts to be e-mailed?
Thanks for any help.

@MrHoffman,
Thanks for the pointers and suggestions.
The config for my ISP's SMTP server is correct. I specified the port (:465), and double-checked userid/password. It's the same as used by all our e-mail clients (a half-dozen or so on various Macs, iPhones, iPads, Linux boxes), all of which work fine from my LAN.
As for DNS, it seems OK. (I am indebted to you for the excellent series of articles on servers and networking at http://labs.hoffmanlabs.com/node/1705 )
The changeip command reports:
The names match. There is nothing to change.
dirserv:success = "success"
However, I should point out that I do not have the DNS service enabled on ML Server. I already have a local DNS running on my gateway router. (it's an instance of the dnsmasq process that is part of Tomato firmware). It has local names defined for all the servers and hosts on my LAN, and provides rDNS for them as well.
However, what I haven't done is enabled the Mail service. You've (slightly) misunderstood the core of my plan. My intent is not simply to secure the local mail server against remote access. I don't want either remote or local users from accessing the mail server. I don't want it listening for POP or IMAP connections from anywhere (on my LAN or remotely). I don't want it receiving inbound mail from anywhere. I don't want it relaying outbound mail for any client on my LAN. All I want the ML Server to be able to do is to send me alerts (by e-mail) when it's in need of attention. Other appliances on my LAN (eg. a NetgearReadyNAS) can send me e-mails when they are unhappy, and I hope I can coerce the ML Server to do the same.
I know I don't have the expertise to operate and maintain my own mail server, and I'm quite happy with the mail service provided by my existing network service provider. Plus, I'm behind a cable modem with a dynamic IP address, so I'm unable to establish my own rDNS record (which I understand is required to handle inbound mail).
It looks like the next step is to turn on the Mail service. But I'm sure it's going to be unhappy since there's no MX record set-up. I was hoping there was a way that ML Server could simply send out its own outbound alerts (using my ISP's SMTP relay) without having the incoming part of the mail service active. But perhaps Apple didn't anticipate that sort of configuration.

Configuring CCMS alerts to send mail

I need to configure CCMS alerts where the alerts will be send to my mail id.
I have configured the seting in RZ21 and activated the alerts
Please tell me the steps to be followed, for sending mails Email in case of any alerts

You basically need to make sure that
1. You can receive emails send from SAP Business Workplace to your SAP/Outlook inbox . This can be done by the Tcodes SCOT, SOST.
2. Configure CCMS_ONALERT_EMAIL_V2 according to your needs (RZ21)
3. Assign this method to the required MTE via RZ20.
This is the broader view. Refer this link and the previous posts for more info
http://help.sap.com/saphelp_nw04/helpdata/en/c4/3a7da1505211d189550000e829fbbd/frameset.htm
There have been many posts on the same topic previously.
Edited by: Kunal Belnekar on Mar 18, 2008 2:00 PM
Edited by: Kunal Belnekar on Mar 18, 2008 2:01 PM

CCMS alert notification - sending an SMS on a mobile number.

Hi,
We have set up central CCMS alert monitoring for the systems in our landscape.
Now we want an auto reaction method which can send an SMS to a specific mobile number.
Can it be done using any existing auto reaction method or we need to develop a program in ABAP
specifically to achive this functionality ... ?
We want some reaction method which can respond to the color change in the CCMS alert monitoring attributes .
For eg - as soon as the color value in the alert is set as red , the sms should be triggered.
has anyone achieved this type of functionality .
It would be realy helpful.
Thanks in advance.
Regards
Prince .

SAP Alert Management (ALM) functionality comes into play when business-critical problems occur. Within ALM, conditions for critical situations are predefined. When an alert is triggered in ALM that meets these conditions, responsible or interested parties are determined and informed immediately you need to configure SCOT accrodingly. please check this link:http://help.sap.com/saphelp_nw2004s/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm
Scenario 1)
As of Release 6.20, you can send and receive fax and SMS or paging messages using SMTP. These are packed in e-mails for this purpose. please check Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP
Scenario 2)
Starting with the SAP Web Application Server 6.20, it is possible to transfer pager and SMS messages via HTTP to a third-party software or to a pager/SMS service provider please check Note 455142 - SAPconnect: Configuration paging/SMS via HTTP.
Note 455127 - E-mail (SMTP) in different SAP releases
Note 455129 - Paging/SMS in different SAP releases
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Shyam

Sending Alert messages through mail

Hi all,
After configuring alerts and got the relavent messages, I need to send some alert messages to perticular persons.
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If anyone is having related information would be very useful to me.
Venu

Hi,
<i>I need to send some alert messages to perticular persons</i>
Did you have a look at,
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
This is the best one assuming you have already configured alerts.
"Configuring scenario specific E-mail alerts in XI-CCMS"
And also
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
Regards,
Anirban.

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Ateeq,
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Hi Experts,
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powershell script and taking the list of grayedout agents.
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If you want troubleshoot the issue "Not Monitored", please refer to
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Hi,
Can notifications generated to employees/supervisors or HR administrators when
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A new training event is created in the training event catalog
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Dear Sasi
As Remi said notifications can be set up via setting up the date of promotion in IT 0019 & doing the SMTP Setting .
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I would like to create CCMS Alerts such as CPU performance, memory ect. ect. without using RWB
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Thanks for Accept my Eaddress, can I get your Eaddress please.... yahoo or msn
as you know that I am trying to create CCMS in XI 3.0 and its nothing any link with tcode: ALRTCATDEF
I am follow some sim.file / doc to setup CCMS to (Lotus notes)
I setup everything but alerts is not show in lotus notes
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I wana share with you guys, what i done yet
USER SETTING
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MTE CLASS
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Problem with the mail generation for the CCMS alert

HI ,
I have created CCMS alert for the RFCdestination in the system and is working fine, and now i would like to configure mail for the same alert for that i have did the following
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Any help is appreciated

Hi Vamsi,
Please check below thread and go through suggested documentation.
Automatic Email for CCMS Alerts
Revert for any queries.
Regards,
Rajesh

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Hi,
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Hi,
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CCMS - alert notifications through mail

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