Censorship guidelines of Apple

Hello there. I play in a band who is a bout to release a new album. We used TuneCore on the past as an aggreator qwnad everything was fine. However, for this new album our artwork cover was rejected.
"In order to distribute this album, we need to ask that you provide a new or censored version of the existing artwork. Please reply to this email once you have made the update. At that time we can distribute your album to all stores. I am very sorry for this inconvenience."
I admit the artwork is graphic, violent and contains nudity. Therefore, we marked our CD as "Explicit" on the aggregator.
You can see it here [NSFW]:********
In any case, I would like to know where I can found a writen official document I can consult or download in PDF format. Is there something like a manual in which aspects such as nudity and/or violence are specified for content that is going to be published on the iTunes store?
Thanks a lo for your time. I hope to resolve this issue very soon.
<Edited by Host>

We are all just fellow users here and as such know nor more than you do (and probably less). Your aggregator should have access to all the available guideline documents. If those don't answer the question, you will need to take up with provider support through your aggregator.
Regards.

Similar Messages

I am not getting proper guidelines from apple regarding the querry

I am not getting proper guidelines from apple regarding the querry, really iPhone is headache for me as I am unable to use the same from last 10 days

If you would like help from here, you'll have to say what the problem is. "Unable to use" and "not getting proper guidelines... regarding the query" tells nothing about your problem other than your phone isn't working.
Also, judging by your other post where you are looking for an alternative to the iPhone, do you want a non-Apple phone or do you want your problem fixed. No sense having people waste their time helping you fix this one if are going to get another phone.

Apple care on refurb mac

hi, today i got my refurb mac form currys delivered. I have checked the service on this mac on apples site and it says its covered till november this year. I have been told that if i provide my proof of purchase to apple that they normally extend the warrenty to a year from the date i purchased? i see on the page that it says in the small print that if you think the date is wrong you can email a proof of purchase to them. i can't seem to find this anywhere. Can someone please help me, thankyou.

Here is an excerpt from Apple's Refurbished Warranty FAQ:
Apple Certified Refurbished Products
Frequently Asked Questions:
(1)     What are Apple Certified Refurbished Products?
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Each Apple Certified Refurbished Product:
is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, etc.).
includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.
(2)     What should I expect when I purchase an Apple Certified Refurbished Product?
Substantial savings
A fully functional unit with complete documentation
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All Apple Certified Refurbished Products are covered by Apple's One-Year Limited Warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with your Apple Certified Refurbished Product. The AppleCare Protection Plan extends the complimentary coverage on your Apple Certified Refurbished Product to up to three years of world-class support for Mac, and up to two years of world-class support for iPod, iPad, iPhone, and Apple TV.
Basically, it's a year from the date of purchase. If you purchased it in March 2012 it is valid until March 2013.
You may be required to validate your purchase date, that's all there is to it. You are not required to take any action at all, unless and until you need to file a warranty claim prior to March 2013.
I hope this clarifies it for you

About Apple iPod Touch (Refurbished)

I'm most likely getting a refurbished by Apple iPod Touch 4th Gen. Can someone tell me the extent of Apple's refurbishing on these? Do they replace the battery? It would suck to get one with a crappy batter.

Frequently Asked Questions:
(1) What are Apple Certified Refurbished Products?
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Each Apple Certified Refurbished Product:
is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, etc.).
includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures."
Learn more about Apple Certified Refurbished Products.

How do I sign out of Apple ID in iCloud? Old ID, do not have password, cannot delete account.

Please help!

I've not had that problem reported by the several other people with your problem who have used this method to delete an iCloud account with an old ID.
Are you sure you had to verify the new email address again? Also, have you checked you Junk email to see if the verification email went there?
I'm not sure what you mean by "your account doesn't even work". What account? What doesn't work? What exactly is the problem at this point?
This is not that hard to fix, as, again, I have talked several other users through this process without any issues.
I know it is somewhat confusing as to how to go about changing your Apple ID and in what order you should do things, but it is not an impossible issue to overcome when things have been done "out of order". (maybe I'll work on a User Tip with some general guidelines for Apple ID changes....)
Not sure how long you have been waiting for the Verification email, but if you don't get it in your Inbox, or don't find it in the Junk Folder by tomorrow, then you may want to contact iTunes Support to see why you are not getting the email. But I would wait until tomorrow. Sometimes they take some time.
I have found with my devices and my Mac that whenever I do anything that is not getting the response I am immediately expecting (and my PC as well, for that matter), I walk away, and do something else. Check in in an hour or so, and if it is still not responding as expected, then may wait until the next morning to try again. This is especially so when I am trying to get onto a site (like the iTunes Store), or I am waiting for a response from a server. Sometimes things just get tangled up, and require a little patience. This is not limited to the Apple world, believe me.
I was trying to get into my TimeCard system last night on my PC to book my time, and was getting nowhere on Internet Explorer, let alone the TimeCard site. So, I just waited until this morning. Everything was fine then....
If you are having other issues, please let us know what they are so we can help you get past them. Once you get it all lined up properly, I think you will be just fine....and will see that these devices are no better or worse when it comes to the foibles of electronics and technology.....
Cheers,
GB

Open-box warranty customer service despair

Hi evrerybody,
I'm addressing you guys at the forums because I couldn't get a proper support from BestBuy customer service. They referred me to GeekSquad. GeekSquad referred me back to BestBuy customer service...
On 23rd of March I ordered an open-box excellent condition 15" macbook pro from BestBuy.com (Open-Box ID: {removed per forum guidelines}).
The product came with a minor scuff. But I wouldn't bother to go for a replacement at BestBuy store (It's too far away from where I live).
It also had 3 battery charging cycles. Another minor issue. I'm not sure whether it fits its excellent condition description.
When I checked my warranty status (Macbook's s/n: {removed per forum guidelines}) on apple website:
https://selfsolve.apple.com/agreementWarrantyDynamic.do?sn=C02P93U9G3QD&locale=en_IL&caller=sp
It states that the one-year warranty ends on 5th of March 2016 (18 days earlier than it should be from my date of purchase).
Disappointed from BestBuy customer service, I contacted AppleCare (Apple's warranty service) with BestBuy's proof of purchase. They said that it's an open-box product and:
Apple warranties start on the date of the first retail purchase. Our records show that the purchase date has already been established as March 6, 2015 with warranty coverage through March 5, 2016.
The laptop was probably powered-on by the first purchaser and they won't update my warranty status.
But... according to BestBuy.com:
http://www.bestbuy.com/site/global-promotions/open-box-products-details/pcmcat295500050005.c?id=pcmc...
It clearly states that: "The full manufacturer's warranty for an open-box product is the same as buying a factory-sealed product"
So... I don't have, as clearly promised on BestBuy website, 1 year warranty on my purchased product and I couldn't resolve this matter with neither Apple's support nor BestBuy support.
What do you advise?

Hello azarim,
Purchasing an open box laptop should be a pleasant and exciting experience, especially as they are at a discount price! It is discouraging to find that your experience may have been less than what you would have hoped for from a device marked as in “excellent” condition.
I’m sorry to hear that you’ve had trouble receiving service through us, as well as Apple due to the different purchase dates. I can understand how frustrating and confusing this may be, as you seem to be receiving conflicting information regarding your manufacturer warranty from us and from the manufacturer.
Using the information you registered with the forum, I was sadly unable to locate the purchase of this MacBook Pro under your name. With that said, I am sending you a private message to gather further details surrounding this information. You may check your private messages by signing into the forum, then clicking the envelope icon in the top right corner of the page.
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

How can Install Final Cut Studio in my Mac Pro Early 2009 ??

I have Final Cut Studio 7 NOT installed yet and Mac Pro Early 2009 with OSX 10.9.5. I have Final Cut Pro X Version 10.1.4 installed. Can I installed Final Cut Studio here together with FCPX ?? Maybe not. What is the best way to install FCP Studio??
Do I need to make a partition? How? If so, what is the best OSX Version for FCP Studio ?? 10.6, 10.7, 10.8, 10.9 ??
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Here is the Best Practice Guidelines from Apple:
Final Cut Pro X, Motion 5, Compressor 4: Installation best practices - Apple Support
MtD

I have malware on my Macbook pro 15", I'm running 10.5.8

For a while my internet searches have been redirected to random pages & new windows have been opening in the background & macdefender pages keep popping up... Today both safari & firefox cannot access ebay.co.uk or com which are probably my most used site & my business, so all in all it's a bit dire!
I have had friends successfully log into my account from other locations & computers so It really is just mine going wrong... I've followed the guidelines from apple but cannot locate problem in applications or running process ... it seems there is anti virs software but not for 10.5.8.... any ideas what i can do now. Thanks

The yellow banner at the top of the topics list page contains this link"
How to avoid or remove Mac Defender malware

Can an app receive SMS in some way?

I'm sure this is stated in the guidelines, but Apple won't let me view those for some reason. I want to make an app that will read incoming SMS in some way, either by just receiving them or by reading notifications of incoming messages. Is that allowed? I previously thought that no apps could interfere with other apps at all, but it appears that people can make custom keyboards for download, so I'm not sure what is allowed and what is not.

No, your app cannot process incoming SMS.

ITunes App Store no "Categories" menu?

Every category within the iTunes store has its own landing page, complete with a menu of top-level categories. Music and Movies has a Genres menu. Podcasts has a Categories menu. Audio Books has a "Popular Authors" menu where Genres ought to be (huh?) and what does the App Store have?
"App Store Quick Links", with such relatively arbitrary categories as "Comics", "Summertime", and "Zombies!".
Once all of my Zombie needs have been met, what if I'm looking for actual top-level categories such as Productivity, Weather or Business? The most consistent, intuitive thing would be to have a Genres/Categories menu like every other section, putting the user one click away from the content they're looking for.
There ARE methods of getting to specific app categories, but none of them meet the guidelines that Apple itself set out for app designers, such as not making users feel like they have to visit too many screens to go to the content they want, or using the left pane to provide users with a persistent menu of top-level categories. If the iTunes version of the App Store was up for review, it might well get rejected!
(Even the App Store on the iPhone/iPad, the most intuitive App Store interface of the lot, chooses to make top-level categorical content two "clicks" in, instead of one.)
Somewhere there's a UI developer pulling her hair out because Sales&Marketing thinks more apps would be sold if there was a "Zombies!" category where "Education" or "Travel" ought to be.

iTunes apps are for iOS devices such as iPads, iPhones, and the iPod touch.
Apps you download from the Mac App Store are for the Mac OS X.
Two different operating systems.

Is the MacBook Pro refurbished worth it?

I really want a cheap good laptop for my purposes of using editing and youtube and more thanks

It is worth buying a refreshed MacBook Pro.
Frequently Asked Questions:
(1) What are Apple Certified Refurbished Products?
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Each Apple Certified Refurbished Product:
is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, etc.).
includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.
(2) What should I expect when I purchase an Apple Certified Refurbished Product?
Substantial savings
A fully functional unit with complete documentation
The assurance that the unit meets Apple's premiere quality standards, and that its defective components have been replaced by genuine Apple components
(3) Can I purchase the AppleCare Protection Plan for my Apple Certified Refurbished Product?
All Apple Certified Refurbished Products are covered by Apple's One-Year Limited Warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with your Apple Certified Refurbished Product. The AppleCare Protection Plan extends the complimentary coverage on your Apple Certified Refurbished Product to up to three years of world-class support for Mac, and up to two years of world-class support for iPod, iPad, iPhone, and Apple TV.
(4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?
Refurbished supply is usually very limited and we often run out of refurbished inventory. We recommend that you act quickly if you see an item that you like. A product will be reserved for you once you've completed checking out and we've received full authorized payment. Please note that some payment methods take longer than others and that availability of a refurbished product is not guaranteed until we receive your full payment.
https://store.apple.com/Catalog/US/Images/apple_certified.html
Note:
If Safari window becomes smaller after clicking the link above, drag the bottom right corner to make it bigger
or close the window and launch Safari.

Aperture won't load

Have followed guidelines on Apple's support pages and uninstalled and reinstalled aperture from the app store two times but when I go to load Aperture it comes up with an error message saying it has a fault with the operating system and I need to reinstall it. Any suggestions how to fix this?

Maverick and Aperture is up to date and Aperture will not load: Here is the error message -
Process:         Aperture [1191]
Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:      com.apple.Aperture
Version:         ???
Build Info:      Aperture-451099000000000~1
App Item ID:     408981426
App External ID: 107312636
Code Type:       X86-64 (Native)
Parent Process: launchd [195]
Responsible:     Aperture [1191]
User ID:         501
Date/Time:       2014-09-03 08:51:09.772 -0400
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: AC85F5B7-CACB-5220-0FF5-2CE323C8D3F4
Sleep/Wake UUID: F1446BBB-D693-4B6E-A9AF-96FAAE616527
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
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dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: image not found
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    0x7fff874d7000 -     0x7fff875f9fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x7fff877dd000 -     0x7fff877ebfff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff88128000 -     0x7fff88194fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8819b000 -     0x7fff8819bfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff88517000 -     0x7fff88575ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x7fff888d1000 -     0x7fff888d1fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff89488000 -     0x7fff895beffd com.apple.WebKit (9537 - 9537.77.4) <A0291E16-4ED9-30E8-B9A2-DB836778EE9E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff89922000 -     0x7fff8996bfff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x7fff8a8fd000 -     0x7fff8ab57ff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
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    0x7fff8ee1d000 -     0x7fff8ee80ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff8f3f0000 -     0x7fff8f3f0fff com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff8fbe4000 -     0x7fff8fc7fff7 com.apple.PDFKit (2.9.2 - 2.9.2) <0CDC6467-9227-3D98-B4D4-660796AE9F6B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff8fd2f000 -     0x7fff8fd2ffff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci17d3,1880, RAID Controller, Thunderbolt@190,0,0
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@194,0,0
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
Serial ATA Device: Hitachi HDS724040ALE640, 4 TB
Serial ATA Device: Hitachi HDS724040ALE640, 4 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
FireWire Device: OEM ATA Device 00, G-TECH, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 22.1
Thunderbolt Device: ARC8050, Areca, 3, 26.2

Order print problem

I have problem ordering book. It is the first time then order book with Aperture. With iPhoto I never had this problem.
First: My appleid does not allow me to make order, I always get an error 'Try again later' but when work?
Second: After had used an other appleid (other family member) and order print started to upload images the system stuck and need to shutdown my macbook press the start botton.
Someone can help me?

First: My appleid does not allow me to make order, I always get an error 'Try again later' but when work?
This may be caused by the tightened security requirements for your Apple ID. Apple now requires, that the answers to your security questions are at least six characters long, also the password must not be too simple. See the guidelines here:
Apple ID: Tips for protecting the security of your account
If your password and security questions do not match these rules, reset them at My Apple ID.
Second: After had used an other appleid (other family member) and order print started to upload images the system stuck and need to shutdown my macbook press the start botton.
This may happen, if one of the image files cannot be rendered. Is the preview of your book o.k., when you use the preview-book button on the order page?
Regards
Léonie

What does a broken battery icon on an iPhone used as an iTouch mean?

I have an old iPhone 3G that is set up as an iTouch for my son to use. It is not jailbroken, and was set up per the guidelines on Apple support. It's been working fine for about 6 months. Now when I charge the device, upon charging, an icon showing a cracked battery with green fluid leaking out shows on the display. What does this mean? Can I continue to use the device safely?

You've been pranked.
http://www.youtube.com/watch?v=s1ZW42-IRbU

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hi! just bought the game, Dora the Explorer: Animal Adventure, yesterday at the Apple Store. my G4 meets all the system requirements on the package. i asked the girl at the Apple Store if it would run on my system (explained my setup) and she told it should run just fine.
the product installed without a problem. however, when we run the game, i get a black screen. i can hear the sound just fine, but the screen is black! i've tried setting the Display Settings at all different settings, but no luck.
i have no idea what's up!
MacSoft's website doesn't list the game in their inventory, the manual has no troubleshooting whatsoever, and minimal setup guidelines. Apple won't assist and said that i need to deal with the manufacturer.
i'm just really frustrated and my kids are very sad. they just wanted to play their new game.
any thoughts on this?? thanks!

fizzlestix,
just a guess on my part, as I don't have the game....but.....
I know that with alot of games, when starting up the game while holding the option key, you should be able to bring up its control panel, and control some of the default settings of the game. I wonder if opening up its control panel would help to adjust these.
Sorry if you have already tried this with no luck.
If not it might help to post what the settings that are shown in the control panel settings and someone with the game and a similar system config might be able to suggest some troubleshooting.
I'd also look for its .plist file (preference file), which should be found in your ~/Library/Preferences/com.DoraExplorer (?).plist and try trashing that and then try restarting the game. Don't delete the file until you see that a new one has been rebuilt. If all seems well go ahead and delete the .plist.
hope that helps,
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